agenda item: iv florida polytechnic university board of...
TRANSCRIPT
AGENDA ITEM: IV
Florida Polytechnic University
Board of Trustees
Technology Committee
Subject: Overview of Information Technology Services and the Strategic Technology Plan
Proposed Committee Action
No Action Required – Information Only.
Background Information
Tom Hull will present an overview of the Information Technology Services and the Strategic
Technology Plan.
Strategic Technology Plan Summary
Goals
Create the essential teaching-learning environments, systems, network, and
software portfolio necessary to run the University by August 2014.
Be very efficient and parsimonious with budget for technology.
Think entrepreneurially.
Be innovative with technology.
Provide dynamic and “open” technology services with high-capacity to students,
faculty, and staff.
Use IT Governance for decision making.
Mission
The Division of ITS provides technology, services, leadership, consulting and innovative
ideas and experiences to enable the University to achieve the Strategic Plan.
Vision
ITS aspires to create an environment of modern technology, software, and services that
excites the Florida Poly University community. The student experience will be enhanced
by our application of emerging technology for teaching, learning, research and
administrative capabilities for the University. FPU ITS will advance the STEM
educational landscape and create technology-rich experiences with the innovative use of
real world solutions.
Agenda Item IV: Overview of Information Technology Services and the Strategic Technology Plan 1
Supporting Documentation:
What University CIOs think about 2013-2014
Florida Poly- Higher Education Trend Awareness
Strategic Technology Projects
Prepared by: Tom Hull, Vice President and Chief Information Officer
Agenda Item IV: Overview of Information Technology Services and the Strategic Technology Plan 2
ITS Organization:1. Academic Technology
• Student/Faculty Collaboration and X-Learning• Blended Learning• Online Education
• Mobile Experience / Access
2. Administrative Computing• Big Data • Analytics – Student / Faculty• ERP - Portfolio Management
3. User Services – BYOD, Mobile Campus, Wireless• BYOD, Mobile Campus• Wireless
4. Technical Services• Cloud Computing, Hybrid• Virtualization
5. Information Security Program• Vulnerability Management• Cyber Security• PCI Compliance• Acceptable Use Policy
What University CIOs think about 2013-2014
Agenda Item IV: Overview of Information Technology Services and the Strategic Technology Plan 3
IT Top Ten List in Higher Education 2013/2014 * Poly ITS Plan1. Leveraging Wireless and Device explosion on Campus Mobile Campus Strategy
• Students and Faculty carry multiple devices, connecting many times/day2. Low Cost Education, Improved Student Outcomes that leverages technology Canvas, CAMS, Data Warehouse Analytics,
• Efficient Advisement and Education Analytics
3. People, Process and Technology – Rightsourcing Poly Cloud, Policy and • Cloud Services Outsourcing Plan
4. Develop Staff and Organization Model to be more Agile and Flexible Strategic Plan, Outsourcing• Accommodate IT Demands
5. Information Security Information Security Plan (ISP)• Balance Infrastructure Openness and Security
6. Funding ITS Strategically for Business Outcomes ITS Capital, ITS Alignment and Integration• Integral part of delivering on the revenue model
7. Role of Online Learning Academic Technology Plan, Online Vision • Sustainable online technology and effective faculty techniques
8. IT Consumerization and BYOD BYOD Policy, Mobile Campus Strategy• Students have a way to learn all on mobile to study and learn, see #1
9. Institution Business Transformation with IT Strategic Implementation Goals• It’s not about technology but it’s about outcomes usage and adoption
10. Analytics to support student success (key drivers to Institutional Objectives) Institutional Analytics, SIGs, Assessment and • Identify key drivers to make changes consistently Subsequent Action Plan
* EDUCAUSE Higher Education Organization
Florida Poly – Higher Education Trend Awareness
Agenda Item IV: Overview of Information Technology Services and the Strategic Technology Plan 4
Strategic Technology Projects
Project Summary Information Status Phase 1
Strategic
Setup IT Governance Create Governance Committee and charter approach for policies, decisions, subcommittees.
Complete
Plan/Setup Metro-E Poly Locations - Data Networking Design/Architecture, Plan Data Center
locations and functions, Acquire Service Provider and Perform the Implementation of High Speed Networking.
Complete
Plan/Setup Internet Service Design/Architecture, Plan Internet
Service with Demarcations, Acquire Service Provider and Perform the Implementation.
Complete
Admissions Bldg (Design. Acquire, Setup) Design/Architecture, Acquire
Technology, Hardware, Software, Audio, for Admissions Bldg. and Implement.
Complete
Assess, Determine Assets, Transition from USF/PSC Many of the USF Poly Assets have been
transferred. Select few major technology items remain during Teach Out Schedule.
In Progress
Plan/Quote Adobe Software Agreement Campus Software License plans and
needs for Adobe Suite and individual licenses.
In Progress
Develop Strategic Tech Plan The ITS Strategic Plan has been drafted
with mission, vision, values, Academic Technology, Administrative Computing, User Services, Technology Services, Information Security.
Complete
Engage 3rd Party Tech Review Engaged 3rd Party Tech review for
campus IST setup and master planning.
In Progress
Plan/Convert to MS Office 365 Currently use Elephant Email and are
assessing the best timeframe to convert to MS Office 365. Also assessing partner implications and possible deal.
In Process
Plan/Convert to MS CALS Agreement Major partnership with Microsoft has
been created for Phase I.
In Progress
Plan/Quote Apple Agreement Apple partnership, account and Phase I
plan has been developed.
In Progress
Plan Google Agreement Google software and services plan for
Phase I has been developed.
In Progress
Academic Technology
Plan Classroom Learning Spaces Ed Media Major project to properly plan for IST classroom technology with faculty engagement, contracted vendor involvement and quoting process.
In Progress
Acquire and Implement Education Media and AV Technology
Implementation work for the Classroom, Teaching Lab and Special Purpose Lab Technology in IST building.
In Progress
Plan Xitracs Complete
Agenda Item IV: Overview of Information Technology Services and the Strategic Technology Plan 5
Acquire Xitracs Software SACS Accreditation software system has been planned and acquired.
Complete
Integrate with SIS CAMS Software is being used now. Automated integration is in process.
In Process
Plan Curriculog Complete
Acquire Curriculog Software Course Catalog software has been planned and acquired.
Complete
Integrate with SIS CAMS Software is being used now. Automated integration is in process.
In Progress
Plan Course Evaluations for Faculty and IR In Progress Blue Software or LMS Software for course evaluations is in
planning/evaluation stage.
In Progress
Learning Management System In Progress Engage Faculty and Pilot Faculty and ITS are engaged and
working together on LMS Pilot.
In Progress
Evaluate Canvas, Moodle, Blackboard, CAMS
Emphasis is now on Instructure – Canvas system which has been installed and setup.
In Process
Acquire and Implement LMS Negotiating with Instructure on licensing. In Process Poly Survey and Web Form Software Programming sub-projects that will
create a “Paperless” environment for Student Services, Administration, and Academic Affairs.
In Progress
Plan/Setup Academic High Performance Computing
Currently planning the design/architecture of the supercomputer HPC environment which will also act as a student data center. Negotiating with IBM, HP, and Lenovo.
In Progress
Plan/Setup Academic Data Center Currently planning all environmentals for location in IST for student data center.
In Progress
Administrative Computing Plan SIS Complete
Engage, Implement, Software System The acquisition was completed in October and all of the servers, racks, storage, databases, and web services was implemented in November and December.
Complete
Training and Usage of CAMS Training commenced during week of December 17th. Will be ongoing through Spring semester timeframe.
In Progress
SalesForce CRM and CAMS In Progress Integrate SalesForce/CAMS Major project to integrate the students
information from CRM to SIS system. This has been initiated and is in progress.
In Progress
Design and Integrate Floridapoly domain Major project that defines the University Microsoft domain with servers, storage, shared drives and future student services and support.
Complete
Scheduling System for Campus Complete Select, Acquire, Software Currently evaluating leading software
systems for the important need for campus and course scheduling.
In Process
Agenda Item IV: Overview of Information Technology Services and the Strategic Technology Plan 6
Implement Scheduling Software Will be performed as soon as selection is made.
In Progress
Designing Data Warehouse Data Warehouse has been high level designed will be architected, project chartered and implemented.
In Progress
Portal-Enterprise Design/Dev. In Progress Determine ERP Charter The ERP charter is being evaluated by
leadership.
In Progress
User Services In Progress Plan and Setup Helpdesk In Progress
Define SLA and Policies ITS Helpdesk has been defined and will be implemented with a common campus phone number, service queues are all of campus departments (unique), and staffing.
In Progress
Implement Helpdesk PTRS Select and perform the implementation of the Helpdesk tracking and reporting/response system.
In Progress
Determine Desktop/Mobile/Print Standard Currently evaluating the top industry vendors for the important standard for desktop/mobile from HP, Lenovo, Samsung.
In Progress
Setup Helpdesk Service Center This is the IST location setup and environment for the University Helpdesk.
In Progress
Plan and Setup Poly A.D. and Mobile Access Complete Setup Web User Service Center This includes planning, design and setup
of remote computer, online access, and user services to students, faculty, staff.
In Progress
Plan, Acquire, User Software This includes the entire portfolio of needed software for administration, academics, students/faculty/staff needs.
In Progress
Phase 2 Planning Currently performing additional planning
and documentation to add to the strategic technology plan.
In Progress
Phase 2
Agenda Item IV: Overview of Information Technology Services and the Strategic Technology Plan 7