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AGENDA Library Advisory Committee Wednesday, 11 November 2015, 5.30pm

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Page 1: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

AGENDA

Library Advisory Committee

Wednesday, 11 November 2015, 5.30pm

Page 2: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

CITY OF FREMANTLE

NOTICE OF A LIBRARY ADVISORY COMMITTEE MEETING

Elected Members A Library Advisory Committee meeting of the City of Fremantle will be held on

Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William

Street, Fremantle (access via stairs, next to the playground in Kings Square)

commencing at 5.30 pm.

Marisa Spaziani DIRECTOR COMMUNITY DEVELOPMENT 03 November 2015

Page 3: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

LIBRARY ADVISORY COMMITTEE

AGENDA

DECLARATION OF OPENING / ANNOUNCEMENT OF VISITORS NYOONGAR ACKNOWLEDGEMENT STATEMENT "We acknowledge this land that we meet on today is part of the traditional lands of the Nyoongar people and that we respect their spiritual relationship with their country. We also acknowledge the Nyoongar people as the custodians of the greater Fremantle/Walyalup area and that their cultural and heritage beliefs are still important to the living Nyoongar people today." ATTENDANCE / APOLOGIES / LEAVE OF ABSENCE RESPONSE TO PREVIOUS PUBLIC QUESTIONS TAKEN ON NOTICE PUBLIC QUESTION TIME DEPUTATIONS / PRESENTATIONS DISCLOSURES OF INTEREST BY MEMBERS LATE ITEMS NOTED CONFIRMATION OF MINUTES That the minutes of the Library Advisory Committee dated 12 August 2015 be confirmed as a true and accurate record. TABLED DOCUMENTS

Page 4: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

TABLE OF CONTENTS

ITEM NO SUBJECT PAGE

REPORTS BY OFFICERS 1

LAC1511-1 PRESIDING OFFICER AND DEPUTY PRESIDING OFFICER ELECTION 1

LAC1511-2 LIBRARY AND INFORMATION SERVICE REPORT - JULY - SEPTEMBER 2015 3

LAC1511-3 TOY LIBRARY QUARTERLY REPORT JULY - SEPTEMBER 2015 12

CONFIDENTIAL MATTERS 15

Summary Guide to Citizen Participation and Consultation 16

AGENDA ATTACHMENTS 1

LAC1511-2 LIBRARY AND INFORMATION SERVICE REPORT - JULY - SEPTEMBER 2015 2

Page 5: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

Agenda - Library Advisory Committee 11 November 2015

Page 1

REPORTS BY OFFICERS

LAC1511-1 PRESIDING OFFICER AND DEPUTY PRESIDING OFFICER ELECTION

ECM Reference: 039/007 Disclosure of Interest: Nil Meeting Date: 11 November 2015 Previous Item: Nil Responsible Officer: Marisa Spaziani, Director Community Development Actioning Officer: Julie Caddy, Manager Library and Information Service Decision Making Authority: Council Agenda Attachments: Nil

EXECUTIVE SUMMARY

The Library Advisory Committee Local Law states that "The Chairperson shall be elected at the first meeting of the Committee after each local government ordinary election". An election must be held for a Presiding Officer and Deputy Presiding Officer for the following two years

BACKGROUND

The Library Advisory Committee comprises representatives of the City of Fremantle, the Town of East Fremantle and the library membership. As per the Local Law, the Committee is appointed "for the purpose of advising the Council regarding the management and control of the Library".

COMMENT

Election of a Chairperson is required at the first meeting of the Committee after each local government ordinary election

RISK AND OTHER IMPLICATIONS

Financial

Nil Legal

This recommendation is in accordance with the Local Law. Operational

Nil

Page 6: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

Agenda - Library Advisory Committee 11 November 2015

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Organisational

Nil

CONCLUSION

Election of a Presiding Officer and a Deputy Presiding Officer for the next two years must be completed

STRATEGIC AND POLICY IMPLICATIONS

Not applicable

COMMUNITY ENGAGEMENT

Nil

VOTING AND OTHER SPECIAL REQUIREMENTS

Simple Majority Required

OFFICER'S RECOMMENDATION

1. a) That a Presiding Officer be appointed for the Library Advisory

Committee for the period through October 2017 b) That a Deputy Presiding Officer be appointed for the Library

Advisory Committee for the period through October 2017

Page 7: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

Agenda - Library Advisory Committee 11 November 2015

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LAC1511-2 LIBRARY AND INFORMATION SERVICE REPORT - JULY - SEPTEMBER 2015

DataWorks Reference: 039/007 Disclosure of Interest: Nil Meeting Date: 11 November 2015 Responsible Officer: Marisa Spaziani, Director Community Development Actioning Officer: Julie Caddy, Manager Library and Information Service Decision Making Authority: Council Previous Item: N/A Agenda Attachments: Vision 2025 and Framework for Strategic Action -

WALGA

EXECUTIVE SUMMARY

To provide information to the two Councils on the operation and performance of the Fremantle City Library during the previous quarter. This item reports on Library operations, issues and achievements for the quarter July to September 2015

STATISTICS (a) Membership - July - September 2015 Performance Indicators

Members per capita:

Fremantle .28

East Fremantle .19

% of total Membership:

New Members 5.3%

Expired Members 5.1%

Statistics

Population

City of Fremantle 29,471

Town of East Fremantle 7,595

Page 8: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

Agenda - Library Advisory Committee 11 November 2015

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Membership

Fremantle (residents, workers, students)

8,388

East Fremantle (residents, workers, students)

1,459

Melville residents 1,096

Cockburn residents 1,750

Cottesloe residents 305

Kwinana residents 39

Rockingham residents 81

Other WA residents 941

Temporary members 401

Total 14,460

New members Expired members

783 755

(b) Library Access - July - September 2015 Performance Indicators

Per hour open Per staff FTE Per library member

Circulation transactions 151 8,649 7.5

Visitors 61.5 2,698 3

Active borrowers 43.3 2,482 2

Reference enquiries 8 458 0.4

Local History enquiries 1.9 366 0.05

Fre-info enquiries 47 1,740 0.1

Internet use within library 14.6 837 0.7

% of loans

Requests for items in stock

6.4%

Items borrowed from other libraries

1.6%

Overdue notices sent 2.6%

Statistics

Library access

Hours open 728

Visitors *44,793

Active borrowers 31,519

Staff (FTE) 16.6

In House Internet Use 6,415

Wifi Use 4,225

*Counter malfunctions over several weeks.

Page 9: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

Agenda - Library Advisory Committee 11 November 2015

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Circulation transactions

Loans and renewals 61,405

Returns 48,438

Items on loan 13,374

Reservations 3,943

Requests sent to other libraries

1,105

Requests received from other libraries

1,377

(c) Access to Information and Resources - July - September 2015 Performance Indicators

% of total stock

Total loans and renewals 128%

Items on loan 28%

New stock received 4.6%

Statistics

User assistance

Service desk reference enquiries

5,824

Fre-info enquiries 1,740

History Centre enquiries 714

Online catalogue searches

19,362

Library web page hits 12,900

Use of Online Databases

Fre-info 11,312

History Centre online photographs

3,118

Britannica Online 11,033

Health and Wellness 5

ANZ Reference Centre 173

Novelist 11

Popular Magazines 55

Ancestry.com 3,204

Carters Antiques 115

Freegal 630

Page 10: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

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Other

East Fremantle Parking permits issued

11

New Local stock items received

647

New SLWA stock items received

1,582

Total new stock items received

2,229

COMMENT

The July to September quarter saw the usual high standard of services continue for members and other customers. New members exceeded cancelled members, increasing the total membership. Unfortunately the device used to count library visitors malfunctioned, so recordings are incomplete and not reflective of true usage of the library. Review of existing workflows saw the introduction of changes to improve services going forward. The endorsement of the Vision 2025 and Framework for Strategic Action for Public Library Services report by the WALGA State Council is welcomed as a positive direction for future governance and operation of public libraries. Promotions and events Library events attracted almost 500 people and included:

Leonard Thorne sharing information on bush tucker, bush medicine and Nyoongar culture as part of NAIDOC week celebrations

Scitech Adults Only evening

A future planning session on wills, powers of attorney, etc by the Public Trustee

New book launch for scientist and author, Tim Flannery

Library book clubs

Technical help information workshops

The library also participated in the City’s Park(ing) day initiative, occupying a parking bay with seating and reading material. Librarians remained at the promotion during the day to answer questions and talk to people about the library. The One Stop Shop requested use of the library for some pilates classes and these attracted a lot of positive comment and interest from library users. Inspired by an increasing worldwide trend for Makespaces in libraries (community places for making, brainstorming and creating which encourage learning and community connections), plus the current adult colouring in craze, a space was set up for customers to de-stress and relax whilst engaging in art therapy. Copyright free drawings are available with coloured pencils. A post announcing its creation on the Library’s Facebook reached over 3700 views.

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Young People’s Services Four presentations promoting the Better Beginnings kindergarten program were well received by both students and teachers at Hazel Orme, Lance Holt, North Fremantle and Samson Primary schools. Work has begun to offer the kindergarten program to home school families in the coming year. Attendance numbers have dropped for some in house story sessions and a review will be conducted to assess the continuing need for current programs or introduction of alternative sessions. During the July holidays children enjoyed Lego activity sessions as well as a Balloon Artistry presentation. As part of National Science Week, an exhibit from Scitech enabled an after school session for primary children to precede an evening one for adults. The children’s session was fully booked. Children’s Book Week was a success with six groups from St Patrick’s, White Gum Valley, East Fremantle and Hilton Primary Schools visiting the library. Three daily sessions were run over two days. The children were actively engaged in Sam Hughes illustration demonstration and enjoyed creating their own characters and stories; and author H.Y Hanna captivated the children with stories of her dog Honey, on whom her stories are based. Program

Number of sessions

Children attending

Total attendance

Baby Rhyme Time 22 309 630

New Parent’s Groups 2 20 40

Toddler Tales 9 150 280

Storytime 13 94 180

Class visits to the library 11 428 438

Outreach sessions to schools, playgroups, day care centres etc

4 85 94

Total 61 1086 1662

Community Information The project to collect, organise and collate data on human services across the Cities of Fremantle, Melville and Cockburn was completed. This undertaking formed a part of the “mapping and gapping” project of the Social Planning group of the South West Metropolitan Partnership Forum. The Department of Local Government and Communities (DLGC) have completed the mapping of the services using this data and the searchable map will be available online in the near future. Ongoing review, evaluation and development of this service is planned. The Community Information Librarian visited the Alma Street Centre to share information on the library, recreation and leisure activities patients could access in the Fremantle area. Many did not have any idea where to find such information, and were very interested in the fact that the library provides free wifi and internet access to members. A

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number of patients have visited the library since to make use of the service. Visits will continue bi-monthly in 2016. Another outreach visit was to a new Employment Service for people with disabilities in Fremantle, to outline the Fre-info service and capacity to support staff and clientele. A major project was inputting data for the City’s new website which offers a much improved portal for information access. Fre-info produced four online documents to assist regular information queries: school holiday guide, employment agency listing, over 55 services, and children’s services. History Centre Digitisation projects continued, forty hours of oral history interviews were digitised with another twenty in process. Images available on the online photograph database are increasing and now number 5692, including the historical postcard collection. Many positive comments were received about the database and uploading new data is a priority. Negotiations commenced with the State Library of Western Australia Foundation to assist with funding towards the digitisation of several series of Fremantle’s historical newspapers to make them available on the National Library’s Trove database. Donations received included the records of Druid organisations in Fremantle which had been stored in the North Fremantle Community Hall but it was considered they would be safer in the History Centre. The materials include minutes of meetings and a range of ephemera. A series of photographs relating to the Lee family will also be valuable resources for the History Centre. The photographs are of contemporaries and descendants of Bruce Lee who was a Fremantle City Councillor from 1940 to 1967. The donation includes images of functions and people associated with St John’s Church with which Bruce Lee had a long association. History Librarians attended a Local History Practitioners meeting at the new Kwinana library. Many ideas were shared regarding the management of collections with an emphasis on promoting the history of local areas. Viewing a new library provided new ideas towards planning for Fremantle’s new Library. Operations Following an upgrade by the City of Melville libraries to a radio frequency (RFID) stock control and security system, their previous security mechanism for audio visual material was offered to Fremantle. This will allow items to be secure on the open shelves and will result in more efficient workflows and faster customer service as people borrow them. The old wooden shelves housing current information reports and documents, was upgraded as part of a plan to introduce additional public access computers to the library. The library manager met with colleagues from other libraries in the South West Zone. Ideas canvassed included shared customer protocols and zone representation on the Public Libraries WA executive committee.

Page 13: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

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The coffee cart that had become very popular in the library was withdrawn following a change in personnel availability for the company that provided the service. Staff Following the Public Libraries WA conference earlier in the year, an all staff workshop on library futures was held to explore and develop some of the inspiring ideas presented at the conference’. This workshop has resulted in an internal project plan that will allow development of improved services at Fremantle. An internal review of work practices and procedures was undertaken resulting in some significant change to behind the scenes workflows and customer service provision. Most notable was the introduction of ‘roaming customer service’ which provides a staff member who can be available for customer assistance on the floor, rather than requiring people to approach the service desk. All staff completed training in dealing with aggressive customers. Four senior positions were recruited during the quarter following the completion of temporary contracts, resignation and a request for extended leave. New appointees are now in place for: Librarian Acquisitions and Programs, Project Officer Children and Young People, Library Operations Supervisor and Assistant Librarian Local History. Library Board of WA The City was advised of the ministerial decision regarding its representative on the Library Board of WA following the submission of three potential candidate names. Congratulations go to Helen Ayers who will represent the City on the Board for the next four years. Helen is a member of the Library Advisory Committee and an active library member who is strong in her support for public libraries. State issues Western Australian Local Government Association (WALGA) State Council endorsed a consultant report on the Vision 2025 for public libraries produced by a review of public library operations and governance. Their summary is:

‘WALGA has undertaken comprehensive review of the public library service delivery in Western Australia, both as they currently stand and how they may evolve over the next 10 years.

WALGA appointed the AEC Group, to lead extensive consultation with Local Government Elected Members, Chief Executive Officers, Librarians and other key stakeholders to develop a vision for public libraries in 2025.

The development of the Vision for Public Libraries in 2025 and Framework for Strategic Action for Public Library Services in Western Australia is underpinned by the Public Library Services in Western Australia in 2025 Research and Consultation Findings Report. Together these provide the policy context for the current and future role of Local Government in the provision of public library services.’

Page 14: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

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The recommendations were:

1. ‘That:

a. The Vision 2025 and Framework for Strategic Action for Public Library Services in Western Australia be endorsed.

b. WALGA seeks the Minister for Culture and Arts and Minister for Local Government

and Communities’ support for:

i. the Vision 2025 and Framework for Strategic Action for Public Library Services in Western Australia;

ii. development of a Public Libraries 2025 Strategic Plan; and iii. the establishment of a Public Libraries Taskforce, as a matter of priority, to

lead the development and implementation of the strategic plan.

2. That WALGA coordinate and conduct a second phase of research to further develop the strategies and actions outlined in the Framework for Strategic Action and identify the legislative, funding and service models required to achieve the Vision 2025. ‘ The City has participated in the consultation and research process at every opportunity and the recommendations are supported. It is considered that clear time frames need to be in place for actions and outcomes, given the number of years this process has been discussed at all government levels, and that Vision 2025 has not been the first consultation process to recommend changes to the public library services provision model and governance. Short term resolution of some core operational processes required by State Government, that are unproductive and labour intensive for many public libraries would enable increased service levels, more customer focussed use of staff time, and also clear the way for improved acceptance and adoption of strategic change. The proposed Public Libraries Taskforce membership is suggested as ‘Directors General from the Department of Culture and the Arts Department of Education, Department of Local Government and Communities and the Department for Regional Development would be represented on the Taskforce. Other members also could include early year’s literacy leaders, private sector and not for profit organisations that invest in public library services.’

RISK AND OTHER IMPLICATIONS

Financial

Nil Legal

Nil Operational

Nil

Page 15: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

Agenda - Library Advisory Committee 11 November 2015

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Organisational

Nil

CONCLUSION

The July to September quarter was another busy quarter for the library, with a number of initiatives and projects undertaken to improve customer service and streamline workflows. Strategic projects such as Vision 2025 offer exciting possibilities for public library futures

STRATEGIC AND POLICY IMPLICATIONS

Nil

COMMUNITY ENGAGEMENT

Nil

VOTING AND OTHER SPECIAL REQUIREMENTS

Information only no decision required.

OFFICER'S RECOMMENDATION

That the information be received.

Page 16: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

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LAC1511-3 TOY LIBRARY QUARTERLY REPORT JULY - SEPTEMBER 2015

DataWorks Reference: 023/013 Disclosure of Interest: Nil Meeting Date: 11 November 2015 Previous Item: Nil Responsible Officer: Marisa Spaziani, Director Community Development Actioning Officer: Julie Caddy, Manager Library and Information Service Decision Making Authority: Council Agenda Attachments: Nil

EXECUTIVE SUMMARY

A summary of the operation and performance of the Fremantle Toy Library for the quarter is provided.

BACKGROUND

The Fremantle Toy Library is jointly funded by the City of Fremantle and Town of East Fremantle and a quarterly report is presented to the two Councils.

COMMENT

Membership

Fremantle Residents

East Fremantle Residents

Total

Individuals 780 94 874

Families 536 76 612

New Members

Fremantle Residents

East Fremantle Residents

Total

42 6 48

Deleted Members

East Fremantle Residents

Fremantle Residents

Total

9 38 68

Visitors

July 665

August 625

September 576

Page 17: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

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Loans

East Fremantle residents

Fremantle residents

Total

Toys

188 1973 2161

Books

48 1823 1871

Audio Visual Items

2 173 175

Total

238 3969 4207

Income

6 month concession

12 month concession

6 month full fees

12 month full fees

Party hire

Total

July $0 $170.00 $649.00 $1,202.00 $90.00 $2111.00

August $0 $87.50 $864.50 $1115.00 $0 $2067.00

September $0 $87.50 $598.00 $892.00 $49.00 $1627.00

The Toy Library party hire equipment was hired for a children’s party in the adjoining Progress Hall. Fundraiser Christmas toy catalogues were very popular with members, many of whom made purchases and appreciated prompt delivery from the company. The Toy Library will benefit from this promotion with the capacity to acquire complimentary toys based on total sales. The assistance of the Toy Library volunteers was very much appreciated with the new stock purchased during the quarter. Their help in assembling ,and labelling new toys enabled these to be available for loan in a relatively short time. This quarterly story time to celebrate Children’s Book Week was a huge success with a total of 30 children and19 adults attending. Most of the children were dressed in costume, some from the Toy Library’s range of book themed costumes. The Hilton playgroup brought a group of children to the session. The day was very successful, and the atmosphere was incredible with a lot of happy participants! The outside toys are now being borrowed again, relieving some of the space pressure due to congestion. Thanks to the warmer weather and lovely sunny days, more members are taking advantage of the weather and playing outside. Formal advice was received from the Department of Social Services that the Toy Library Grant, provided under a Budget Based Funding program, will not be continued into the future following a review of that program. A meeting with the Department has been

Page 18: AGENDA - City of Fremantle...Wednesday, 11 November 2015 in the Committee Room, Town Hall Centre, 8 William Street, Fremantle (access via stairs, next to the playground in Kings Square)

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requested to discuss possible alternative funding options and a report will be provided on the outcomes of that discussion.

RISK AND OTHER IMPLICATIONS

Financial

Grant funding loss potential. Legal

Nil Operational

Nil Organisational

Nil

CONCLUSION

The Toy Library continues to be well appreciated and used by the community. The advice of funding loss is of concern and will be followed up.

STRATEGIC AND POLICY IMPLICATIONS

Nil

COMMUNITY ENGAGEMENT

Nil

VOTING AND OTHER SPECIAL REQUIREMENTS

Information only no decision required.

OFFICER'S RECOMMENDATION

That the information be received.

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CONFIDENTIAL MATTERS

Nil.

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SUMMARY GUIDE TO CITIZEN PARTICIPATION AND CONSULTATION

The Council adopted a Community Engagement Policy in December 2010 to give effect to its commitment to involving citizens in its decision-making processes. The City values community engagement and recognises the benefits that can flow to the quality of decision-making and the level of community satisfaction. Effective community engagement requires total clarity so that Elected Members, Council officers and citizens fully understand their respective rights and responsibilities as well as the limits of their involvement in relation to any decision to be made by the City.

How consultative processes work at the City of Fremantle

The City’s decision makers 1.

The Council, comprised of Elected Members, makes policy, budgetary and key strategic decisions while the CEO, sometimes via on-delegation to other City officers, makes operational decisions.

Various participation opportunities 2.

The City provides opportunities for participation in the decision-making process by citizens via itscouncil appointed working groups, its community precinct system, and targeted community engagement processes in relation to specific issues or decisions.

Objective processes also used 3.

The City also seeks to understand the needs and views of the community via scientific and objective processes such as its bi-ennial community survey.

All decisions are made by Council or the CEO 4.

These opportunities afforded to citizens to participate in the decision-making process do not include the capacity to make the decision. Decisions are ultimately always made by Council or the CEO (or his/her delegated nominee).

Precinct focus is primarily local, but also city-wide

5.

The community precinct system establishes units of geographic community of interest, but provides for input in relation to individual geographic areas as well as on city-wide issues.

All input is of equal value 6.

No source of advice or input is more valuable or given more weight by the decision-makers than any other. The relevance and rationality of the advice counts in influencing the views of decision-makers.

Decisions will not necessarily reflect the majority view received

7.

Local Government in WA is a representative democracy. Elected Members and the CEO are charged under the Local Government Act with the responsibility to make decisions based on fact and the merits of the issue without fear or favour and are accountable for their actions and decisions under law. Elected Members are accountable to the people via periodic elections. As it is a representative democracy, decisions may not be made in favour of the majority view expressed via consultative processes. Decisions must also be made in accordance with any statute that applies or within the parameters of budgetary considerations. All consultations will

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How consultative processes work at the City of Fremantle

clearly outline from the outset any constraints or limitations associated with the issue.

Decisions made for the overall good of Fremantle

8.

The Local Government Act requires decision-makers to make decisions in the interests of “the good government of the district”. This means that decision-makers must exercise their judgment about the best interests of Fremantle as a whole as well as about the interests of the immediately affected neighbourhood. This responsibility from time to time puts decision-makers at odds with the expressed views of citizens from the local neighbourhood who may understandably take a narrower view of considerations at hand.

Diversity of view on most issues 9.

The City is wary of claiming to speak for the ‘community’ and wary of those who claim to do so. The City recognises how difficult it is to understand what such a diverse community with such a variety of stakeholders thinks about an issue. The City recognises that, on most significant issues, diverse views exist that need to be respected and taken into account by the decision-makers.

City officers must be impartial 10.

City officers are charged with the responsibility of being objective, non-political and unbiased. It is the responsibility of the management of the City to ensure that this is the case. It is also recognised that City officers can find themselves unfairly accused of bias or incompetence by protagonists on certain issues and in these cases it is the responsibility of the City’s management to defend those City officers.

City officers must follow policy and procedures

11.

The City’s community engagement policy identifies nine principles that apply to all community engagement processes, including a commitment to be clear, transparent, responsive , inclusive, accountable andtimely. City officers are responsible for ensuring that the policy and any other relevant procedure is fully complied with so that citizens are not deprived of their rights to be heard.

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How consultative processes work at the City of Fremantle

Community engagement processes have cut-off dates that will be adhered to.

12.

As City officers have the responsibility to provide objective, professional advice to decision-makers, they are entitled to an appropriate period of time and resource base to undertake the analysis required and to prepare reports. As a consequence, community engagement processes need to have defined and rigorously observed cut-off dates, after which date officers will not include ‘late’ input in their analysis. In such circumstances, the existence of ‘late’ input will be made known to decision-makers. In most cases where community input is involved, the Council is the decision-maker and this affords community members the opportunity to make input after the cut-off date via personal representations to individual Elected Members and via presentations to Committee and Council Meetings.

Citizens need to check for any changes to decision making arrangements made

13.

The City will take initial responsibility for making citizens aware of expected time-frames and decision making processes, including dates of Standing Committee and Council Meetings if relevant. However, as these details can change, it is the citizens responsibility to check for any changes by visiting the City’s website, checking the Fremantle News in the Fremantle Gazette or inquiring at the Customer Service Centre by phone, email or in-person.

Citizens are entitled to know how their input has been assessed

14.

In reporting to decision-makers, City officers will in all cases produce a community engagement outcomes report that summarises comment and recommends whether it should be taken on board, with reasons.

Reasons for decisions must be transparent 15.

Decision-makers must provide the reasons for their decisions.

Decisions posted on the City’s website 16.

Decisions of the City need to be transparent and easily accessed. For reasons of cost, citizens making input on an issue will not be individually notified of the outcome, but can access the decision at the City’s website under ‘community engagement’ or at the City Library or Service and Information Centre.

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Issues that Council May Treat as Confidential Section 5.23 of the new Local Government Act 1995, Meetings generally open to the public, states: 1. Subject to subsection (2), the following are to be open to members of the public -

a) all council meetings; and b) all meetings of any committee to which a local government power or duty has

been delegated.

2. If a meeting is being held by a council or by a committee referred to in subsection (1) (b), the council or committee may close to members of the public the meeting, or part of the meeting, if the meeting or the part of the meeting deals with any of the following:

a) a matter affecting an employee or employees; b) the personal affairs of any person; c) a contract entered into, or which may be entered into, by the local government

and which relates to a matter to be discussed at the meeting; d) legal advice obtained, or which may be obtained, by the local government and

which relates to a matter to be discussed at the meeting; e) a matter that if disclosed, would reveal –

i) a trade secret; ii) information that has a commercial value to a person; or iii) information about the business, professional, commercial or financial

affairs of a person. Where the trade secret or information is held by, or is about, a person other than the local government.

f) a matter that if disclosed, could be reasonably expected to - i) impair the effectiveness of any lawful method or procedure for preventing,

detecting, investigating or dealing with any contravention or possible contravention of the law;

ii) endanger the security of the local government’s property; or iii) prejudice the maintenance or enforcement of a lawful measure for

protecting public safety.

g) information which is the subject of a direction given under section 23 (Ia) of the Parliamentary Commissioner Act 1971; and

h) such other matters as may be prescribed.

3. A decision to close a meeting or part of a meeting and the reason for the decision are to be recorded in the minutes of the meeting.

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AGENDA ATTACHMENTS

Library Advisory Committee

Wednesday, 11 November 2015, 5.30 pm

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Agenda Attachments - Library Advisory Committee

11 November 2015

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LAC1511-2 LIBRARY AND INFORMATION SERVICE REPORT - JULY - SEPTEMBER 2015

ATTACHMENT 1 Vision 2025 and Framework for Strategic Action - WALGA

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Agenda Attachments - Library Advisory Committee

11 November 2015

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11 November 2015

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