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AGENDA BOOKLET
NICE SALES KICKOFF 2014
Welcome to Hollywood!The NICE Sales Kickoff 2014, being held this year in exciting Hollywood, serves as a valuable opportunity to bring together colleagues to learn, motivate, and interact face-to-face. The goal is to provide you with solid knowledge and valuable tools that will translate to strengthening your ability to engage the market, execute valuable customer relationships and excel in your individual roles.
EVENT AT A GLANCETUESDAY
JANUARY 21WEDNESDAY JANUARY 22
THURSDAY JANUARY 23
FRIDAY JANUARY 24
7AM-8:00AM Breakfast
7:00AM-8:15AM Breakfast
7:45AM-8:45AM Breakfast
8:00AM-9:50AM General Session
8:30AM-12PM Enterprise Breakouts, Security & Actimize General Sessions
9AM-10:45AM Enterprise, Security & Actimize Sessions10AM-12AM
Breakouts
1PM-2PM Lunch
12PM-1PM Lunch 10:45AM-12PM
Closing General Session2PM-6PM
Pre-KO Meetings1PM-3PM
Enterprise Breakouts, Security & Actimize
General Session
12PM-1PM Lunch
7PM-9PM Welcome Reception 1PM-6PM
Enterprise Breakouts, Security & Actimize General Sessions
3PM-5:30PM Team Building
9PM-11PM Actimize
Post-reception6:30PM-10:30PM
Evening Activity 7PM-Midnight Awards Dinner
SALE
S KI
CKOF
F 201
4
LIGHTS! CAMERA! PARTY...! From 6:30PM - 10:30PM We meet at the Annex
Dress as your favorite movie character or Hollywood legend! All attendees are asked to step into their favorite Hollywood role and dress as a movie character or Hollywood legend for the evening. So, pack your Indiana Jones hat and dig out your Wonder Woman bracelet for an exciting evening of movie themed entertainment including:
PARTY NIGHT Wednesday 22ND Jan
At 3:00PM We meet at the Dolby Ballroom.
This is no ordinary scavenger hunt, but a test of wit and physical skills combined in the form of the popular television reality show, The Amazing Race! You will experience Hollywood, home of the Academy Awards and the world-famous Walk of Fame, as you face challenges as a team.
You should dress casual and comfortable: T-shirts, shorts, jeans, sneakers. Bring a light jacket, event will be outdoors. You will be able to change clothing during the lunch break.
TEAM BUILDING ACTIVITIES Wednesday 22ND Jan
You have worked so hard throughout the year, now take the time to celebrate with a formal awards dinner to honor the achievements and dedication that each of you exemplify. This “Black Tie Event” will prove to be a memorable evening as we celebrate team accomplishments and announce our Presidents Club Winners at a unique Hollywood setting.
AWARDS DINNER Thursday 23RD Jan 7:00 PM
SALE
S KI
CKOF
F 201
4
WE MEET AT 6:40PM AT ANNEX FOR DEPARTURE
PRE-FUNCTIONTERRACE
The Ray Dolby Ballroom /Vantage Annex / Pool Deck5th Level
Hollywood Ballroom /The Canyons / Preston’sMezzanine Level17,982 S� F�
The Community Rooms 3rd Level9,471 S� F�
Orientation
3rd Level
Mezzanine Level
5th Level
Preston’s
SECURITYGeneral Session
WelcomeReception
ActimizeGeneral Session
GeneralSessions
PRE-FUNCTIONTERRACE
The Ray Dolby Ballroom /Vantage Annex / Pool Deck5th Level
Hollywood Ballroom /The Canyons / Preston’sMezzanine Level17,982 S� F�
The Community Rooms 3rd Level9,471 S� F�
Orientation
3rd Level
Mezzanine Level
5th Level
Preston’s
SECURITYGeneral Session
WelcomeReception
ActimizeGeneral Session
GeneralSessions
THE MAP
ENTERPRISE
Day 1 Tuesday, January 21
Time Topic Location12:30pm - 2:00pm Lunch Annex
1:00pm – 2:00pm Enterprise SE Training Mt. Olympus
2:30pm - 2:45pm Enterprise Welcome Dolby Ballroom 5
3:00pm - 3:50pm Enterprise Group 1 Hollywood Ballroom A
Enterprise Group 2 Hollywood Ballroom B
Enterprise Group 3 Hollywood Ballroom D
Enterprise Group 4 Hollywood Ballroom E
Enterprise Group 5 Hollywood Ballroom C
Enterprise Group 6 Solano
Enterprise
Day 1 Tuesday, January 21 Enterprise Enterprise
Time Topic Location4:00pm - 4:50pm Enterprise Group 1 Hollywood Ballroom D
Enterprise Group 2 Hollywood Ballroom A
Enterprise Group 3 Hollywood Ballroom B
Enterprise Group 4 Solano
Enterprise Group 5 Hollywood Ballroom E
Enterprise Group 6 Hollywood Ballroom C
5:10pm - 6:00pm Enterprise Group 1 Hollywood Ballroom B
Enterprise Group 2 Hollywood Ballroom D
Enterprise Group 3 Hollywood Ballroom A
Enterprise Group 4 Hollywood Ballroom C
Enterprise Group 5 Solano
Enterprise Group 6 Hollywood Ballroom E
7:00pm - 9:00pm Welcome Reception Pool Deck
Time Topic Location7:00am – 8:00 am Breakfast Annex
8:00am – 8:10 am Opening Dolby Ballroom 1 - 3
8:10am – 8:30 am CEO Address -Zeevi Bregman
8:30am - 8:50 am Action for 2014 - Barak Eilam
8:50am – 9:10 am A Winning Horse -Yochai Rozenblat
9:10am – 9:30am Making the World a Safer Place -Yaron Tchwella
9:30am – 9:50am Protecting the World's Financial Infrastructure
-Amir Orad
9:50am – 10:15am BREAK
Day 2 Wednesday, January 22
Day 2 Wednesday, January 22 Enterprise Enterprise
Time Topic Location10:15am – 12:00pm Enterprise Group 1 Hollywood Ballroom A
Enterprise Group 2 Hollywood Ballroom B
Enterprise Group 3 Hollywood Ballroom D
Enterprise Group 4 Hollywood Ballroom E
Enterprise Group 5 Doheny & Beachwood
Enterprise Group 6 Solano
12:00pm– 1:00pm LUNCH Annex
1:00pm – 3:00pm Enterprise Group 1 Hollywood Ballroom A
Enterprise Group 2 Hollywood Ballroom B
Enterprise Group 3 Hollywood Ballroom D
Enterprise Group 4 Hollywood Ballroom E
Enterprise Group 5 Doheny & Beachwood
Enterprise Group 6 Solano
3:00pm Gather for Team Building Dolby Ballroom 1 - 3
3:15pm - 5:30pm Team Building
6:30pm - 10:30pm Soundtrack Sing-Off & Dinner Meet at Annex
Time Topic Location7:00am – 8:15am Breakfast
8:30am – 8:50am Enterprise Sales Leadership Dolby Ballroom 1 - 3
-Joyce Holupka
-Al Wojcik
-Ronen Fishler -Luis Camargo
-Frederico Gonzales -Tim Blunt
8:50am – 9:10am Services Walk of Fame -Shachar Feldman
9:10am – 9:30am Compliance Update -Jeff Levenberg
9:30am – 9:50am Enterprise Customer: -Michael Ciszek, Charter Communications, Inc.
9:50am – 10:15 am Break
10:15am – 12:00 pm Enterprise Group 1 Hollywood Ballroom A
Enterprise Group 2 Hollywood Ballroom B
Enterprise Group 3 Hollywood Ballroom D
Enterprise Group 4 Hollywood Ballroom E
Enterprise Group 5 Doheny & Beachwood
Enterprise Group 6 Solano
Day 3 Thursday, January 23
Day 3 Thursday, January 23Enterprise
Time Topic Location12:00 pm - 1:00pm LUNCH Annex
1:00pm – 5:00pm Enterprise Group 1 Hollywood Ballroom A
Enterprise Group 2 Hollywood Ballroom B
Enterprise Group 3 Hollywood Ballroom D
Enterprise Group 4 Hollywood Ballroom E
Enterprise Group 5 Doheny & Beachwood
Enterprise Group 6 Solano
3:30pm – 3:45pm Break
7:00pm - 11:00pm Award Dinner Meet at Annex
Enterprise
Time Topic Location7:45am – 8:45am Breakfast
9:00am - 9:15am Opening Dolby Ballroom 1 - 3
9:15am - 9:45am Customer Keynote
-Rob Strickland Cricket Communications
9:45am - 10:05am Enterprise Roadmap -Yoel Goldenberg
10:05am – 10:25am Real People. Real Close.
-Matt Storm
- Scott Buchanan - Yochai Rozenblat
10:25am – 10:45am Break
10:45am – 11:45am Keynote Speaker -Jan Hargrave Dolby Ballroom 1 - 3
11:45am – 12:00pm Closing
Day 4 Friday, January 24
SECURITY
Day 1 Tuesday, January 21 Security
Time Topic Location7:45am – 8:45am Breakfast
9:00am - 12:00pm Security QBR -Eric Hines
Nichols
1:00pm - 2:00pm Lunch Annex
2:00pm - 6:00pm Physical Security SE Meeting -Gili Rom
Franklin Hills
2:00pm - 6:00pm Public Safety SE Meeting -Kevin Wolter
Nichols
3:00pm - 6:00pm Sales Training - Partner Program -Steve Bosco
Whitley Heights
7:00pm - 9:00pm Welcome Reception Pool Deck
Day 2 Wednesday, January 22 Security
Time Topic Location7:00am – 8:00 am Breakfast Annex
8:00am – 8:10 am Opening Dolby Ballroom 1 - 3
8:10am – 8:30 am CEO Address -Zeevi Bregman
8:30am - 8:50 am Action for 2014 - Barak Eilam
8:50am – 9:10 am A Winning Horse -Yochai Rozenblat
9:10am – 9:30am Making the World a Safer Place -Yaron Tchwella
9:30am – 9:50am Protecting the World's Financial Infrastructure -Amir Orad
9:50am – 10:15am Break Annex North Terrace
Time Topic Location9:50am - 10:15am Break Annex
10:15am - 10:30am Security Address -Yaron Tchwella Hollywood Ballroom C
10:30am - 10:45am Regional VP Welcome
-Eric Hines
-Moti Shabtai
10:45am - 11:15am Product Updates Public Safety
-Stephen Benwell
11:15am - 12:00pm Motorola Competitive Landscape
-Brian Harmon
-David Gutteridge
Runyon / Laurel
Market Overview and Competitive Landscape -Illy Gruber Hollywood Ballroom C
12:00pm – 1:00pm Lunch Annex
1:00pm - 1:45pm Customer Presentation Hollywood Ballroom C
1:45pm - 2:15pm Product Updates Physical Security
-Roy Muchtar
Day 2 Wednesday, January 22 Security
Day 2 Wednesday, January 22 Security
Time Topic Location2:15pm - 3:00pm 2014 Go-To-Market-NA
-Eric Hines
Hollywood Ballroom C
Go-To-Market-CALA -Moti Shabtai Runyon / Laurel
3:00pm Gather for Team Building Dolby Ballroom 1 - 3
3:15pm - 5:30pm Team Building
6:30pm - 10:30pm Soundtrack Sing-Off & Dinner Meet at Annex
Day 3 Thursday, January 23 Security
Time Topic Location7:00am - 8:15am Breakfast Annex
8:30am - 9:00am The Future of Communications in New York -John Rennie
Hollywood Ballroom C
9:00am - 10:00am Networking Maximized -Adam Max
10:00am - 10:30am Break
10:30am - 11:00am Partner Presentation -Mark Denari
Hollywood Ballroom C
11:00am - 11:30am Services to Revenue -Shachar Feldman
11:30am - 12:15pm Key Selling Points - Physical Security -Erez Goldstein
Hollywood Ballroom C
Public Safety to NG9-1-1 Update -Diamond Chaflawee
Runyon / Laurel
12:15pm - 1:15pm Lunch Annex
Day 3 Thursday, January 23 Security
Time Topic Location1:15pm - 1:45pm Legal -Jeff Levenberg Hollywood Ballroom C
1:45pm - 2:30pm NICE Web Insight -Oren Arar
2:30pm - 3:30pm Networking Maximized -Adam Max
3:30pm - 3:45pm Break
3:45pm - 4:30pm Round Table -Bob Banerjee Hollywood Ballroom C
4:30pm - 5:00pm Success Story Panel
-Karl Hammes
-Todd Hutson
-Neil Goldfarb
-Moderator: Sandy Rao
5:00pm - 5:30pm Compensation Plan
-Eric Hines
-Moti Shabtai
Hollywood Ballroom C
7:00pm - 11:00pm Award Dinner Meet at Annex
Day 4 Friday, January 24 Security
Time Topic Location7:00am - 7:45am Breakfast Annex
8:00am - 8:45am PS Sales -Rich Mears Silver Lake
Team Lafave -Will Lafave Mt. Olympus
Team LaBarbera -Tom LaBarbera Hancock Park
Partner Team -Steve Bosco Doheny
Security SEs -Gili Rom Beachwood
PS Ses -Kevin Wolte Runyon
Special Markets -John Rennie Laurel
CALA Team -Moti Shabtai Franklin Hills
Marketing / GBU -Illy Gruber Whitley Heights
Day 4 Friday, January 24 Security
Time Topic Location8:45am - 9:00am Marketing Review -Sandy Rao Hollywood Ballroom C
9:00am - 9:30am Customer Presentation
9:30am - 10:15am Game Show -Illy Gruber
10:15am - 10:30am Security Closing
-Eric Hines
-Moti Shabtai
10:25am - 10:45am Break
10:45am - 11:30am Keynote speaker Dolby Ballroom 1 - 3
11:30am - 12:00pm Closing
NICE SALES KICKOFF 2014
Day 1 Tuesday, January 21 Actimize
Time Pre-SKO Meeting Location8:00am - 9:00am Breakfast Annex
8:30am - 1:30pm Actimize Management (AMT) Meeting Silver Lake
9:00am - 3:00pm Actimize Global PreSales Training Dolby Ballroom 4
9:00am - 1:00pm Actimize Marketing Campaign Management Laurel
11:00am - 1:00pm Actimize Professional Services Meeting Mt. Olympus
1:00pm - 2:00pm Lunch Annex
2:00pm - 6:00pm Actimize CMC LOB Meeting Vantage
Actimize Fraud LOB Meeting Runyon
Actimize AML LOB Meeting Hancock
Actimize Global Marketing Meeting Laurel
3:00pm - 5:00pm Actimize Americas Sales Meeting Dolby Ballroom 4
Actimize Europe Sales Meeting Beachwood
Actimize APAC Sales Meeting Presidential Suite
7:00pm - 9:00pm Welcome Reception Pool Deck
9:00pm - 11:00pm Actimize Post-Reception Get Together -Amir Orad Annex
ACTIMIZE
Day 2 Wednesday, January 22 Actimize
Time Topic Location10:15am - 10:30am SKO2014: Opening Remarks -Joram Borenstein Dolby Ballroom 4
10:30am - 11:00am CEO Welcome: 2013 Highlights & 2014 Focus -Amir Orad
11:00am - 11:10am AMER - 2013 Highlights & Key Wins -Yaron Hertz
11:10am - 11:20am EMEA - 2013 Highlights & Key Wins -Nigel Broda
11:20am - 11:30am APAC - 2013 Highlights & Key Wins -Shimon Zeldner
11:30am - 11:45am AML LOB - Plan for 2014 -Ed Sander
11:45am - 12:15am AML SAM 8.x & Safe Passage Program -David Kwan & Guests
12:15pm - 1:00pm Lunch Annex
Day 2 Wednesday, January 22 Actimize
Time Topic Location7:00am – 8:00 am Breakfast Annex
8:00am – 8:10 am Opening Dolby Ballroom 1 - 3
8:10am – 8:30 am CEO Address -Zeevi Bregman
8:30am - 8:50 am Action for 2014 - Barak Eilam
8:50am – 9:10 am A Winning Horse -Yochai Rozenblat
9:10am – 9:30am Making the World a Safer Place -Yaron Tchwella
9:30am – 9:50am Protecting the World's Financial Infrastructure
-Amir Orad
9:50am – 10:15am BREAK
Day 3 Thursday, January 23 Actimize
Time Topic Location7:00am - 8:15am Breakfast Annex
8:30am - 9:00am Cloud Strategy & Offerings -Yaron Shohat & Doron Paz
Dolby Ballroom 4
9:00am - 9:20am Fraud LOB - Introduction & Update -Erez Zohar
9:20am - 9:55am Commercial Banking Fraud & Lloyds Case Study
-Lynne Morrice & Hilary Mottershead
9:55am - 10:30am Remote Banking Fraud -Mike Diamond
10:30am - 10:45am Break
10:45am - 11:15am Fraud SaaS Offering -Erez Zohar & Mike Diamond Dolby Ballroom 4
11:15am - 11:30am Fraud Consulting -Chad Hetherington
11:30am - 12:00pm Contact Center Fraud & Real-Time Authentication -Erez Zohar & Beeri Mart
12:00pm - 1:00pm Lunch Annex
Day 2 Wednesday, January 22 Actimize
Time Topic Location1:00pm - 1:35pm AML Solutions for Mid-Market -Ed Sander & Guests Dolby Ballroom 4
1:35pm - 2:10pm AML CDD for "Complete Risk Assessment" -Tom Berkovitch & Guests
2:10pm - 2:20pm AML Model Validation Services -Joe Bognanno
2:20pm - 2:30pm AML LOB - Final Takeaways & Call-To-Action -Ed Sander
2:30pm - 3:00pm CTO Overview: User Interface & Technology -Or Peles
3:00pm Gather for Team Building Dolby Ballroom 1 - 3
3:15pm - 5:30pm Team Building
6:30pm - 10:30pm Soundtrack Sing-Off & Dinner Meet at Annex
Day 4 Friday, January 24 Actimize
Time Topic Location7:45am - 8:45am Breakfast Annex
9:00am - 10:00am Enterprise Risk Case Manager -Joram Borenstein Dolby Ballroom 4
10:00am - 10:25am Managing Executive Relationships -Yaron Hertz & Nigel Broda
10:25am - 10:30am SKO 2014: Closing Remarks -Joram Borenstein
10:30am - 10:45am Break
10:45am – 11:45am Keynote Speaker Dolby Ballroom 1 - 3
11:45am – 12:00pm Closing & Candids
Day 3 Thursday, January 23 Actimize
Time Topic Location1:00pm - 1:45pm Marketing & Sales Operations
-Priya Aggarwal & Jamie Block
Dolby Ballroom 4
1:45pm - 2:15pm Best Practices: Revenue Received & Commissions
-Beth Gaspich
2:15pm - 2:45pm Best Practices: Legal & Compliance
-Jeanne Murphy
2:45pm - 3:00pm Break
3:00pm - 3:45pm CMC LOB – Vision & Strategy; 2014 Campaigns & Opportunity
--Yaron Morgenstern & Team
Dolby Ballroom 4
3:45pm - 5:15pm CMC LOB – Engaging the Target Markets
-Yaron Morgenstern & Team
5:15pm - 5:45pm NICE Enterprise Holistic Surveillance
-Yaron Morgenstern & Jon Simone
7:00pm - 11:00pm Award Dinner Meet at Annex