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WORKING IN PARTNERSHIPRUSSELL ROBERTSON

Locality Development Coordinator and

ROBERT NESBITT Locality Manager

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AGENDA

• Introductions• Presentation: Partnership working –

Glasgow Homelessness Partnership and SAMH

• Discussion Group Topic:

‘Exploring Working in Partnerships with other Providers’

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DEFINITION

“Partnership means working together to achieve shared aims, objectives and outcomes” (Cabinet Office/CCSU, 2002)

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Quotes

I have found no greater satisfaction than success through honest dealing and strict adherence to the view that, for you to gain, those you deal with should gain as well

(Alan Greenspan)

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Quotes

“People say New Yorkers can’t get along. Not true. I saw two New Yorkers, complete strangers, sharing a cab. One guy took the tires and the radio; the other guy took the engine.”

(David Letterman)

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BACKGROUND

• Hostel Closure Programme– Robertson House 2005– Peter McCann 2006– James Duncan House 2007

• Environmental Study• Commissioning Services • Moving Forward

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WORKING TOGETHER

• Identify Goals and Aims• Who does what?• Agree Roles and Responsibilities • Understanding expectations• Agree Timescales• Feedback

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Resources and Accessibility

• Health and Social Care • Housing • Social Resources • Future Opportunities • Pathways

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CHALLENGES TO PARTNERSHIP

WORKING

• Misunderstanding • Duplication of Services • Lack of Knowledge • Working in Isolation • Poor Communication • Stigma

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BENEFITS OF EFFECTIVE PARTNERSHIP WORKING

• Coordinated Approach • Improved Joint Working • Improved Service Delivery • Improved Communication • Focused Outcomes • Reduction in Misunderstandings

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BENEFITS(CONT)

• Identifying Best Practices• Effective Networking• Service User Involvement • Recovery Focused • Taking Ownership

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We believe that, by working in partnership with other people,

often far more can be achieved than any of us would be able to deliver

working alone.

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Areas for Discussion

• What are the benefits?• What are the challenges?• What do we expect?• What is effective communication?• Are all partners equal?• What does working in partnership

mean for the East CHCP?