agency administrators august 17, 2004 wethersfield police department captain a service management...
TRANSCRIPT
Agency AdministratorsAgency Administrators
August 17, 2004August 17, 2004
Wethersfield Police Wethersfield Police DepartmentDepartment
CAPTAIN CAPTAIN A Service Management UpdateA Service Management Update
Capitol Region Council of Governments
Agenda Agenda
CAPTAIN System Direction CJIS Application Summary Update Wireless Service Update CAPTAIN Improvements/Changes Requests for New Features/Functions crcog.org
CAPTAIN CAPTAIN Mobile Data SystemMobile Data System
Originally designed as a statewide pilot mobile data system
Operating for almost six years in the field Principal purpose was four fold:
– Field COLLECT access– Paperless incident reporting including crash– Regional data sharing– Field messaging service
Piloted in 39 towns as part of the Capitol Region Chief of Police Association
Commercial carrier technology
CAPTAINCAPTAIN Usage StatusUsage Status
• Statewide Standard; mobile data system of choice for CT law enforcement agencies
• 85 law enforcement agencies use some part of the system in their police cars
• Currently managed by Capitol Region Council of Governments through its Public safety Council with a single technical committee.
• No full time employees• 1180+ laptop, palmtop, devices• 1500+ LAN based devices
CAPTAIN ComponentsCAPTAIN Components Messaging (chat) Inquiry CAD Interface Interface to Local Records Management Incident Reporting
Crime (NIBRS) Crash
Interface to DOT Server Traffic Stops (Racial Profiling)
Next StepsNext Steps
Implement New Wireless Technology Add Functionality and New Users Migrate Application to Browser
CAPTAIN Next StepsCAPTAIN Next StepsImplement New Wireless TechnologyImplement New Wireless Technology
Specify new broader band wireless service with ruggedized devices and GPS capability
Procure through competitive bid Test and evaluate Affirm network security and reliability Initiate conversion of selected elements of connection Provide new “modems” for each user Dispose of CDPD equipment Roll out complete by December 2004
CAPTAIN Next StepsCAPTAIN Next StepsAdd Functionality and UsersAdd Functionality and Users
Identify application changes and improvements through several JAD sessions
Revise application to include new COLLECT functionality Support field use of OBTS and PRAWN Consider alternatives to data sharing and reporting model Specify and acquire Homeland Security and Emergency
Management applications for CREPC towns Specify and acquire AVL and critical resource map services Add Fire and EMS CAD interfaces Add Fire and EMS to Messaging Service with added security Legacy interfaces will continue to be maintained for a
considerable time Would like to implement electronic citations
CAPTAIN Next StepsCAPTAIN Next StepsMigration to BrowserMigration to Browser
Contract with a vendor for selected project management services; including specification development
Technical Committee will continue to manage project Re-visit DOIT application hosting Legacy interfaces will continue to be maintained for a
considerable time
Reporting ModelReporting Model
Three approaches to incident and crash reporting:– National standard (NIBRS, NFIRS,
MMUCC)– Common report form for all users
(IOWA National Model)– XML based interfaces for all CAPTAIN
reporting to meet state and national standards
End User PerceptionsEnd User Perceptions Police officers are becoming the first line in
data entry Police officers are the most expensive data
entry staff in the justice and traffic records systems
Mobile applications have to first work for those who work in the field
Research must be done without collecting all of the data all of the time
There needs to be a dividend from the efficiencies brought from task to transfer to police officers in the field
QUESTIONS?QUESTIONS?
James P. DonnellyProject Manager
CAPTAIN Mobile Data Communications Systems860 826-3087