agencies: set busines goals with your inbound prospects

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www.contentmarketingblueprint.com CMB Partner Office Hours Agencies: Set business goals with your inbound prospects. Every Tuesday @3pm Eastern www.contentmarketingblueprint.com

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Inbound marketing agencies should be setting business goals during their sale process. Dive deep into the financial impact of new customers and establish a baseline activity to determine the true value of your services.

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Page 1: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

CMB Partner Office Hours

Agencies: Set business goals with your inbound prospects.

Every Tuesday @3pm Easternwww.contentmarketingblueprint.com

Page 2: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Rule #1: Contribute!Be ready to be called on…

Page 3: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Max TraylorDirector of Client Services Innovative Marketing Resources

@TheMaxTraylor

+MaxTraylor

Linkedin/in/maxtraylor

Page 4: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Your Hosts

Max Traylor Bob TraylorDirector of Client Services | Innovative Marketing Resources

President| Do Not Call Protection

Stefan SurkaBusiness Development| CMB

Page 5: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

After the Webinar

www.contentmarketingblueprint.com/blog

• Webinar recording

• Slides

• Blog article

Page 6: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

What is the CMB Community?

Inbound agencies that use the Content Marketer’s Blueprint to sell and service retainers.

Join the Conversation:@CMBlueprint or +ContentMarketersBlueprint

Page 7: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Inbound agency service offering

Strategy services (Buyer persona, CMB, Website optimization plan

Development Services (Inbound Engine)

Support Services (Content creation, consulting, PR, Social Media)

Page 8: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Today’s Question:

As an agency, how can I set business goals for inbound marketing with my prospect?

www.contentmarketingblueprint.com

Page 9: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Inbound agency sales process

Establish a need for you.

Set goals for working together.

Present your solution for them.

Page 10: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

First, gain trust and permission.

Page 11: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Why am I asking you these in depth questions?

“I want to make sure we are a good fit for each other”

Today we will:

Establish some financial goals for inbound marketing over the next year.

Identify what we have to build on (current results).

Page 12: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Why do we need to establish goals and a

starting point?

“I will build a presentation of recommendations for our next call

that outlines exactly what it will take to reach your goals”

(activity, timeline and costs)

Page 13: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

First decide how many customers we need, then calculate your

monthly goals.

Page 14: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

How many new customers will get us

excited?

Page 15: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Establish lifetime value of customers

Revenue

Lifetime (years recurring) / Upsell plan

Profit margin

Page 16: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Example: Lifetime value calculation

Average revenue per year: $87,500

Lifetime (years): 3.5 years

Lifetime revenue: $306,250

Profit margin: 60%

Lifetime value = $183,750

Page 17: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

How many new customers need to come from inbound this year?

Customer lifetime value = $183,750

3? 5? 10?

Page 18: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

How are we doing with inbound today?

What if they don’t know?

1,267 (they gave you a Google Analytics login)

Leads: ?

Customers ?

Revenue ?

Marketing ROI: ?

HubSpot’s inbound marketing

assessment

Page 19: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Setup your goal setting call(The next step)

“If I work on some recommendations for us to gain X new customers this

year using inbound marketing,

WHO WOULD BE A PART

of the decision to partner with us?

Page 20: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

After the call: Choosing a goal for your

recommendation

1. ($183,750 – 100k)/ 100k = 83% ROI

2. ($367,500 – 100k)/100k = 267% ROI

3. ($551,250 – 100k)/100k = 451% ROI

4. ($735,000 – 100k)/ 100k = 635% ROI

*I know my standard program is 100k with HubSpot

Page 21: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Your homework

Create recommendations report showing how your inbound marketing team can help them reach their goals.

The challenge: knowing the level of activity necessary to meet their

goals.

Page 22: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

The challenge

Knowing the level of activity necessary to meet their goals.

Page 23: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Resources

This slide deck (on our blog)

HubSpot’s goal setting call training

HubSpot’s inbound marketing assessment

Page 24: Agencies: set busines goals with your inbound prospects

www.contentmarketingblueprint.com

Next Session: Tuesday July 29th @ 3:00 PM EST

“Pitching your inbound marketing services”

Sign up at: www.contentmarketingblueprint.com/2014-

webinars