൮g you’ll be able to figure out what that is……€¦ · the first slide is a statue of henry...

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Ruth E. Doerfler-Evans RN, BA, OCN Interventional Pulmonology Nurse Navigator MedStar Franklin Square Medical Center Baltimore, Maryland

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Page 1: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed

Ruth E. Doerfler-Evans RN, BA, OCNInterventional Pulmonology Nurse Navigator

MedStar Franklin Square Medical CenterBaltimore, Maryland

Presenter
Presentation Notes
Good Morning…..I’m going to start my session with showing you 3 slides. All three slides have a connecting theme and I’m hoping you’ll be able to figure out what that is……
Page 2: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed
Page 3: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed
Page 4: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed
Presenter
Presentation Notes
The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed the first school of Seafaring navigation. The second slide is a picture of a Garmin GPS navigation system and this last slide is of me and my buddy Frie and I’m a Nurse Navigator. All 3 slides represent someone or something which assist (assisted) people getting from one point to another.
Page 5: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed

At the end of this presentation the audience will be able to:

State the types of Patient Navigation State the clinical roles Nurse Navigators play State the rapid access pathway used in

navigating patients with suspected lung cancer

Presenter
Presentation Notes
I’ve been graciously asked to present a short presentation on Nurse Navigation and I will be sharing with you it’s history, the types of patient navigation and who does this, as well as, share with you my role as a Nurse Navigator within our Lung Program here at Franklin Square.
Page 6: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed

Accounts for over 200,000 annual deaths Leading cause of cancer death in men and

women combined Critical role for a Nurse Navigator

Presenter
Presentation Notes
Lung Cancer remains the leading cause of cancer related death worldwide with an incidence of 200,000 new cases each year. According to the American Cancer Society, over 160,000 deaths, accounting for 28% of all cancer deaths were attributed to lung cancer in 2012. A 52% 5 year survival rate is realized when localized disease is discovered however only 15% of lung cancer is detected at this early stage. Prompt initiation of cancer treatment depends on the diagnostic confirmation of a lung cancer tissue type and staging. Nurse Navigation can play a pivotal role for patients needing to access the healthcare system and entry into a timely rapid diagnostic and treatment pathway.
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1990’s Dr. Harold Freeman and Harlem Hospital

2001 NCI report 2005 Patient Navigator Outreach and Chronic

disease Act 2012 ACS Commission on Cancer

Presenter
Presentation Notes
How did Patient Navigation get it’s start? Dr. Harold Freeman and his colleagues implemented the first patient navigation program in Harlem Hospital in the 1990’s. He is a breast surgeon and early in his career he noticed that the women in his community were presenting to his practice with advanced stages of breast cancer. He was able to ascertain that these poor , indigent, underserved women had a major distrust of the medical community AND lacked the ability to access the healthcare system due to lack of funds, insurance and poverty. He enlisted women of this community to become part of an outreach program encouraging women to seek medical attention and he broke down barriers for his patients in obtaining care. He negotiated with the administration at Harlem Hospital to provide a free clinic on Saturdays as well as free mammograms. His mission was to reduce barriers to a cancer diagnosis and care to the poor, uninsured, and underinsured in this community. Freeman was able to demonstrate that 5 year cancer survival rates can improve with increased access to screening and eliminating barriers to healthcare through patient navigation. This original concept has expanded to encompass the entire trajectory of the cancer journey for the patient; from screen, to diagnosi, to treatment, and survivorship. In 2001 the National Cancer Institute Report “Voices of a Broken System: Real People, Real Problems” (which Dr. Freeman was an intrgral part in writing) stated that barriers to accessing cancer care was not just limited to the underserved and poor but experienced by many Americans across all socioeconomic levels. In 2005, President George W. Bush signed legislation which provided Federal funding to patient navigation projects under the Patient Navigation Outreach and Chronic Disease Act. As recent as 2012, The American College of Surgeons Commission on Cancer designed a new standard which must be implemented by 2015 for cancer programs seeking accreditation. Standard 3.1 required an accredited Center to perform a community needs assessment to identify barriers to healthcare and determine a navigation process to address these barriers and needs. I am happy to report that our Cancer Network met all the CoC requirements and was awarded this Accreditation this past March for a 3 year period.
Page 8: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed
Presenter
Presentation Notes
Dr. Freeman was a keynote speaker at the Annual Symposium for the Maryland Coalition of Patient Navigation in September and I was thrilled to be able to attend and get this picture with him.
Page 9: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed

Lay Navigators Access Navigators Disease/Solid Organ Nurse Navigators

Presenter
Presentation Notes
Patient navigators do not come in just one flavor….Lay navigators are lay persons who assist patients with accessing resources such as community resources such as meals on wheels, transportation, financial resources such medical insurance assistance in signing up for Medicare or health insurance, and they can send educational pamplets and booklet provided by the ACS to patients. The American Cancer Society has a Lay Navigator training program. Social Workers can also be seen as patient navigators with the work they do in connecting patients with resources and pushing through barriers. The second type of navigator is the Access Navigator. These folks connect patients with clinical personnel. AT FSH we have 2 Access navigators; our Women’s Health and ER navigator…… The 3rd type of navigator is diease and or organ specific..like our Breast navigator, Bariatric navigator and of coarse myself.
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Clinical Expertise in Oncology Nursing Patient Resource Active Listening Skills Ability to Multi-function

Presenter
Presentation Notes
A primary principle of Nurse Navigation is patient centered delivery of care with timely access. We play a critical role in cancer screen and coordination of services. Frequently we are the primary contact or point person for patients needing to access the healthcare system due to an abnormal CT scan result…we’re also the primary point of contact for PCP referring patients to our pulmonary team. The Oncology Nurse Navigator play a central role in the pathway by managing the patient through multiple processes; often making appointments for initial office consultations, requesting imaging studies such as PET/CT scans, scheduling patient for surgical biopsy for diagnosis and staging, providing patient and family educatipon concerning their disease process and following up with patients concerning their pathology results and findings. Following a cancer diagnosis, seamless maneuvering through complex multidisciplanary care becomes essential when treatment plans often include a combination of surgery, chemotherapy, and radiation therapy. Navigators must possess essential skill sets to be successful in their role in assisting patients throughtout their entire cancer trajectory.
Page 12: ൮g you’ll be able to figure out what that is……€¦ · The first slide is a statue of Henry the Navigator…he was the Portuguese Prince who navigated the world and formed
Presenter
Presentation Notes
The NN has the clinical expertise to provide individualized assistance and education to patients, their family members and caregivers throughout the entire healthcare continuum; prevention, screening, diagnosis, treatment, surviviorship, and end of life. AN oncology nursing background allows the navigator to be a resource for questions the patient may have concerning their disease process, their diagnosis and their treatment plan. In June of this year, The Oncology Nursing Society (my National Nursing Organization) issued a postion statement advocating that nurses in the ONN role possess certification through one of the National Commissions for Certifying Agencies. Certification validates that nurses have met the stringent requirements for knowledge and experience and are qualified to provide competent oncology nursing care. Often patients will call asking me questions about their lung cancer cell type, staging, and treatment plan after the physician has spoken to them. In this “hurry up” world, it is often the navigator who often has the time to sit with the patient and family to review results and provide education in both written and verbal formats
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Internal ForcesThoracic Tumor Board

Interdisciplinary RelationshipsSocial Work

Patient Education

External ForcesOncology Nursing Standards of

Nursing (ONS)Community ResourcesHospice ServicesPalliative Care

Survivorship

Staging

Interventional Pulmonology Services

Survivorship

Multidisciplinary Team Care Delivery

Primary Care Physician

Presenter
Presentation Notes
This is a diagram of our Interventional Pulmonology Nurse Navigator Nursing Model. This was revised using our MedStar Nursing Model to reflect the NN role. Explain model….
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2014 study 11 month period with 110 patient sample

size Study methods Results

Presenter
Presentation Notes
An area I am very proud of is the P.I. project I was involved with in 2014. As an aside, I recently read in article in the Annals of Thoracic Surgery concerning a recent clinical study conducted by researchers from the Baptist Cancer Center and the University of Memphis in Tennessee. They found that out of 614 patients only 1 in 10 had the recommended combination of staging tests ; CT, PET/CT, and invasive biopsy prior to surgery. Furthermore the study found that it took between 1.5 to 6 months for many patients to undergo surgery following an intial imaging study suggestive of lung cancer. 2 years ago I wanted to find the answer to 2 clinical questions…are there guidelines for throughput for our lung cancer patients; recommended throughput time from initial discovery of an abnormal CT finding to diagnosis and treatment. My second question was..what does our thoroughput look like and are we within these guidelines. A literature search was conducted using PubMed, OVID, Cochran, CINAHL and Google Scholar resulting in 30 citations. Mesh terms I used for the literature search included: Delivery of Care/Standards, Lung Neoplasm/Therapy/Mortality, Early detection of Cancer/Methods, Carcinoma/Non-small cell lung/Mortality/Therapy, Critical Pathways to just name a few. No evidence was found supporting consistent, standardized throughput guidelines from symptom onset to treatment for lung cancer patients. It appears based on this recent article from the Annals of Thoracic Surgery that National Guidelines are still not established. So based on the lack of evidence, a Quality Improvement study was conducted to evaluate the efficiency of our RAPID ACCESS pathway for our patients presenting with an abnormal CT finding which demonstrated a suspicious nodule or lung mass. Data was collected in real time with a minimum of 10 patients randomly selected during an 11 month period..thus a sample size of 110 patients. I recored that following data points: date of refgerral/notification to the nurse navigator, Date of bronchoscopic biopsy, Date the pathology results were reviewed with the patient, and finally the date in which the patient handoff occurred to the next treatment discipline; surgery, medical oncology or radiation oncology. Weekends and holidays were excluded and not counted in the study. Results demonstrated a mean of 5 days for patients to undergo bronchoscopy after accessing the nurse navigator. Patients were notified of theiur results within 3 days fo their procedure date, and the total throughput from intial access to hand off for treatment was a mean of 8 days
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• Lung cancer accounts for over 160,000 deaths annually and is the leading cause of cancer death in men and women. A 52 % 5 year survival rate is realized when localized disease is discovered but only 15% of lung cancer is detected at this early stage (American Cancer Society, 2012).

• Prompt initiation of cancer treatment depends on the diagnostic confirmation of a lung cancer tissue type and staging. Unlike the standard set for patients with breast cancer that recommends a 5-day breast lump discovery to treatment timeline studies remain unclear as to whether timeliness of care in non-small cell lung cancer (NSCLC) improves patient outcomes (Olsson, Schultz, Gould, Sept 2009).

• Nurse Navigators play a critical role in cancer screening and coordination of patient services. Literature is replete with studies demonstrating the value of their role. However, care coordination guidelines are lacking for nurse navigators to measure their efficiency in providing timely care for newly diagnosed patients with lung cancer.

Ruth E. Doerfler Evans RN, BA, CNOR, OCN

[email protected]

The objectives of this quality improvement project were twofold:

• To ascertain whether a “Gold Standard” exists for rapid access throughput for patients (from discovery to diagnosis and handoff for treatment) exhibiting an abnormal chest CT scan and suspicious finding.

• To evaluate the efficiency of nurse navigator led throughput process for interventional pulmonary patients requiring evaluation and diagnosis for a suspicious lung nodule or lung mass.

Objectives

Methods

• Multiple databases including PubMed, OVID, Cochran, CINAHL, and Google Scholar were searched to identify if a recommended timeline existed for lung cancer diagnosis and treatment.

• MeSH terms included: Delivery of Care/Standards, Lung Neoplasms/Therapy/Mortality, Early detection of Cancer/Methods, Carcinoma/Non-small cell lung/Mortality/Therapy, Advanced Practice Nursing, Quality Assurance/Healthcare/Methods, Referral and Consultations/Standards, Primary Health Care/Standards, Delayed Diagnosis/Statistics and Numerical Data, Practice Guidelines as Topic/ Standards, Adenocarcinoma/Diagnosis/Surgery, Critical Pathways/Organizations and Administration, and Health Services Accessibility.

• Thirty studies met the inclusion criteria and were reviewed. No evidence was found supporting consistent, standardized throughput guidelines from symptom onset to treatment for patients with lung cancer. Rather the studies focused on unacceptable delays along this trajectory.

• Based on lack of research evidence, we conducted a quality improvement project in real time to identify our organization’s current practice.

• Data were collected in real time on 10 randomly selected patients per month during an 11-month period. A total of 110 patient records were reviewed.

• The following data points were recorded by the Nurse Navigatori. Date of referral/notification to the Nurse Navigatorii. Date of surgical intervention bronchoscopyiii. Date the pathology results were shared with the patientiv. Date the patient handoff occurred to the next discipline/provider for treatment

Results demonstrated:• Mean of 5 days for patients to undergo bronchoscopy after accessing the Nurse Navigator• Patient notification of their results within 3 days of their procedure date• Total throughput from initial access to handoff to treatment discipline was a mean of 8 days

Results and Findings

Internal Forces• Thoracic Tumor

Board• Interdisciplinary

Relationships• Social Work• Patient Education

External Forces• Oncology Nursing • Standards of Nursing (ONS)

Community Resources• Hospice Services• Palliative Care

Survivorship

Staging

Interventional Pulmonology ServicesMultidisciplinary Team Care Delivery

Primary Care Physician

Conclusions• Although no national guideline or “Gold Standard”

exists addressing timely throughput for cancer patients, our program’s results were consistent with those identified in the literature for patients with breast cancer.

• Oncology Nurse Navigators strive to decrease barriers to access and provide customized care delivery for lung cancer patients. This quality improvement project illustrates a model and method Nurse Navigators can use to measure their efficiency in providing timely care coordination for the newly diagnosed patient with lung cancer.

References

Recommendations

As a health care concierge, Nurse Navigators enable a rapid access throughput process from initial detection to diagnosis and treatment. In this role they can be instrumental in quantifying timely care to develop future benchmarks.

Cancer Facts and Figures 2012. (2012) American Cancer Society, 15-16.

Case, M., (2011, Feb.) Oncology Nurse Navigator: Ensuring Safe Passage. Clinical Journal of Oncology Nursing, 15, 33-40.

Horner, E., Ludman, E., McCorkle, R., Canfield, E., Flaherty, L., Min, J., Miyoshi, J., Lapham, B., Bowles, E., Wagner, E. (2013, Feb). An Oncology Nurse Navigator Program designed to Eliminate Gaps in Early Cancer Care. Clinical Journal of Oncology Nursing, 17 (1), 43-48.

Hunnibell, L., Slatore, C., Ballard, E. (2013, Oct). Foundations for Lung Nodule Management for Nurse Navigators. Clinical Journal of Oncology Nursing, 17 (5), 29-36.

Olsson, JK., Schultz, EM., Gould, MK. (2009, Sept). Timeliness of Care in Patients with Lung Cancer; A Systematic Review. Thorax, 64 (9), 749-56.

Contact Information

Navigating Lung Cancer Patients Toward a TimelyDiagnosis: A Quality Improvement Study

Ruth E. Doerfler Evans RN, BA, CNOR, OCNJoan I. Warren, PhD, RN-BC, NEA-BC

Introduction and Background

Nurse Navigator Professional Practice Model

Navigating Lung Cancer Patients Toward A Timely Diagnosis: A Quality Improvement Study

Presenter
Presentation Notes
We were very fortunate to submit a Poster Presentation to the Maryland Organization of Nurse Executive which was a Regional Conference as well as the American Nurses Association National Conference held in Orlando Florida last year. This study illustrates the Rapid Diagnostic Pathway of our Interventional Pulmonary Program
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Smoking Cessation Patient/Family Education Lung Nodule Screening Program Database Collection

Presenter
Presentation Notes
In addition to Navigating patients toward a timely diagnosis, NN are involved in Smoking Cessation, Patient and family education…esp. with regard to disease and disease prevention. AT this institution, I am very involved in teaching patients and families about the care and handling of indwelling plural catheters (Pleurex) for recurrent malignant pleural effusions. Most patients have this procedure done as an outpatient. I meet with the family with my “dog and pony show” and provide education materials and show them what the catheter looks like and how to drain the patient. I attempt to quiet their fears by telling them “this isn’t rocket science” and give them step by step instructions. I also give them my cell phone number as a resource. Surprisingly most patients are very respectful of my time and call for very reasonable questions. When I return to my office I make arrangements with a supply house for drop shipment of the drainage supplies to be delivered to the patient’s doorstep. Another area NN are involved in is developing Lung Nodule Screening programs and keeping track of surveillance imaging patients may need for their incidental lung nodules. MedStar has a Lung Screening Program and the RN coordinator reaches out to me for those patients affiliated with Franklin Square who have had scans and require pulmonary follow up. Another area NN are involved in is data collection. Here at FSH, our thoracic surgeons are participants in the National STS database and I collect data on patients having Thoracic Surgery and our data is compared to by National Standards. I have to say our results are stellar esp. in areas of length of stay and minimal post op complications like pneumonia.
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Plays a central role in patient rapid access pathway

Pivotal role in delivery of quality patient care Provides holistic care Oncology certified RN well positioned for role

Presenter
Presentation Notes
So in conclusion, I hope I’ve given you some insight into the Navigator role and it’s impact for our patients within our Lung Program. It does have a primary role in our rapid access delivery pathway and delivery of quality patient care. We provide care for our patients across the cancer continuum from screening through survivorship and Oncology certified nurses are very well positioned to step into this role. I wish to Thank Dr. Harley for inviting me to be a part of this CME event and very honored that Nursing has been represented seen as an integral part of the Lung Team at Franklin Square.