african business review - june 2015

146
LAKE TURKANA AFRICA’S LARGEST WIND FARM PROJECT MOBICLICKS Driving Suzuki forwards SOUTH AFRICAN CFO Awards TOP10 South African Franchises SPECIAL REPORTS: Farm and City, Giza Systems & SCCT www.africanbusinessreview.co.za June 2015

Upload: african-business-review

Post on 22-Jul-2016

239 views

Category:

Documents


0 download

DESCRIPTION

 

TRANSCRIPT

Page 1: African Business Review - June 2015

LAKETURKANA AFRICA’S LARGEST WIND FARM PROJECT

MOBICLICKSDriving Suzuki

forwards

SOUTH AFRICAN

CFO Awards

TOP10South African Franchises

SPECIAL REPORTS: Farm and City, Giza Systems & SCCT

www.africanbusinessreview.co.zaJune 2015

Page 2: African Business Review - June 2015

By now, we’ve all played with clouds. And now you want a real one, the kind you can run a business with. That’s when you come to BMC. —

It seems simple, really. Until you try it without us.

#bmccloud bmc.com/cloud

By now, we’ve all played with clouds. And now you want a real one, the kind you can run a business with. That’s when you come to BMC. —

It seems simple, really. Until you try it without us.

#bmccloud bmc.com/cloud

Page 3: African Business Review - June 2015

Nye Longman Editor

[email protected]

Egypt And South Africa Continue To Lead The WayA V E R Y WA R M W E L C O M E to the June issue of African Business Review. Our cover story this month explores the success of Lake Turkana Wind Power, a renewable energy generator poised to deliver 300MW of renewable energy to Kenya’s national grid.

Readers will also be interested to learn about the work of Juhayna: Egypt’s leading milk, juice and yogurt producer, which has been pioneering global business standards across its operations. We also examine how Farm and City has risen to the challenge of developing successfully despite the difficulties of the Zimbabwean market.

This month’s front of book articles explore recent successes in South Africa, a country which continues to lead the continent. We will see how Mobiclicks delivered real mobile marketing results for its client Suzuki and how the 2015 CFO Awards (now in its second year) will be rewarding the efforts of a range of finance professionals; our Top 10 this month lists the Top 10 South African Franchises.

Enjoy the issue!

E D I T O R ’ S C O M M E N T

3

Page 4: African Business Review - June 2015

In a climate of accelerated growth, according to the World Travel & Tourism Council, 8.5% of Africa’s GDP and 6.9% of jobs are attributable to travel & tourism. The industry is forecast to grow across Africa at 4.9% per annum for the whole of the coming decade.

The quality of investors and lenders was the best we have seen in Africa. PATRICK FITZGIBBON, HILTON WORLDWIDE

Matthew Weihs, Managing Director, Bench Events, said: “I’m absolutely delighted to be back in Addis Ababa. The destination has many benefits including great air connectivity. In 2014 61% of the delegation came from African nations and I hope to see even more African key markets in attendance in 2015, alongside international companies exploring potential business oppportunities.”

OPENING ADDRESS H.E. PRIME MINISTER, HAILEMARIAM DESALEGN, FEDERAL DEMOCRATIC REPUBLIC OF ETHIOPIA

DELEGATES ENJOYING THE MANY NETWORKING OPPORTUNITIES

Following the recent advisory board meeting ahead of the conference in September, the Africa Hotel Investment Forum (AHIF) produced a list of ten priorities identified by the participants consisting of senior executives from several global hotel chains, a number of major hotel investors and a raft of expert advisors to Africa’s hospitality industry. The recommendations will form a key component in this year’s conference agenda and will look to explore:

• Assessing regional stability - looking at ‘Controlled Risk’

• Creating a destination brand – why and how?• Developing the MICE industry• An airport update – and focus on connectivity/

capacity• Focus on what products investors are looking

for across Africa

• Looking at road blocks to development.• Freeing up finance and debt. • Building confidence in a market in the eyes of

the investor• Project pipeline and review of investment

opportunities – what the long term looks like• Sourcing and vetting local partners – building

trust and relationships in the African market• Understanding the value chain – who needs to

be at the table at what stage? • Speeding up the development process – what

are the ways and means to move construction along efficiently?

If you are interested in speaking on any of the above topics please do get in touch with us.

Multiple announcements in 2014 were made by: InterContinental Hotels Group, Wyndham Hotel Group, Accor, Starwood Hotels & Resorts, Best Western International Inc, Carlson Rezidor Hotel Group, Hilton Worldwide, Marriott International, Mangalis Hotel Group, Areen Hospitality, Worldhotels, Grant Thornton, DEG, Colliers International, Horwath, Jumeirah Group, Taj Group, HVS and Expedia. Of the 79 deals that were announced in 2014 - 12 deals happened onsite at AHIF and were announced during the course of the event showcasing the importance of this forum.

AHIF is the prime hotel investment conference on the African continent. If you want to be successful in the African hotel development and investment market, there is no other choice but to participate in this event. CHRISTIAN WALTER, PKF HOTELEXPERTS

One of the main objectives for the event this year will be to engage with African governments and identify their long-term strategic development plans developing productive public-private partnerships.

AHIF will discuss how investors can look outside of Africa, as well as locally for finance and how you can move from the point of signing an agreement to purchasing a property and opening for business.

AHIF FACTS…

520 ATTENDEES FROM 47 DIFFERENT COUNTRIES

87.2% OF ATTENDEES SAID THEY WOULD ATTEND AHIF IN 2015

110 GLOBAL SPEAKERS FROM 25 COUNTRIES

30 HARD HITTING, TOPICAL SESSIONS

61% OF ATTENDEES ARE FROM AFRICAN NATIONS

HARD TALK SESSION: UNDERSTANDING HOW THE DEAL BETWEEN MARRIOTT AND PROTEA HAS RESHAPED AFRICA’S INVESTMENT LANDSCAPE

MODERATOR: Nick van Marken (left), Global Head – Advisory, Travel, Hospitality & Leisure, Deloitte

IN CONVERSATION WITH: Arthur Gillis (right), Former CEO, Protea Hotels

Alex Kyriakidis (centre), President & Managing Director Middle East & Africa, Marriott International

Another key element will be transport infrastructure as at present five major new airports are coming to Africa in Angola, Kenya, Nigeria, Rwanda and Senegal which will be a major driver of economic prosperity.

Alongside a stimulating agenda, networking opportunities are high on the agenda and AHIF facilitates contact between investors and local players encouraging dialogue about new hotel projects. The event provides introductions to new contacts, enabling investors to walk through the whole investment process, building trust and addressing the culture change challenge.

This was probably one of the best and most productive conferences I have attended. The calibre of the attendees was great. NEIL GEORGE, STARWOOD HOTELS & RESORTS WORLDWIDE, INC.

SPEED NETWORKING SESSION MEET EVERYONE PARTICIPATING IN THE EVENT AND EXCHANGE BUSINESS CARDS

Registration is now open for the Africa Hotel Investment Forum 2015, 30 September – 1 October, Addis Ababa, Ethiopia.

For further information about this premier event please visit the website:

www.africa-conference.comor contact: Matthew Weihs, Managing Director, Bench Events

E: [email protected]

www.africa-conference.com

BROUGHT TO YOU BY

30 Sept - 1 Oct 2015Sheraton Addis Ababa

Ethiopia

AFRICA HOTEL INVESTMENT FORUM: CONNECT WITH THE LEADERS OF THE AFRICAN HOTEL INVESTMENT COMMUNITY

2015 marks the 5th anniversary of the Africa Hotel Investment Forum (AHIF). Since its conception the event has bought together over 2000 key industry individuals all sharing a common interest – to drive tourism and hotel investment across the African Continent. AHIF is the annual meeting place for the hotel industry leaders to do the deals that shape the future of Africa’s tourism infrastructure. Here we explore the development of the content of the conference, the key topics and why this event has been heralded as the conference of choice for the industry.

PLATINUM SPONSORS 2015

150518-AHIF15-420x297-dps-v2.indd 1 21/05/2015 15:09

Page 5: African Business Review - June 2015

In a climate of accelerated growth, according to the World Travel & Tourism Council, 8.5% of Africa’s GDP and 6.9% of jobs are attributable to travel & tourism. The industry is forecast to grow across Africa at 4.9% per annum for the whole of the coming decade.

The quality of investors and lenders was the best we have seen in Africa. PATRICK FITZGIBBON, HILTON WORLDWIDE

Matthew Weihs, Managing Director, Bench Events, said: “I’m absolutely delighted to be back in Addis Ababa. The destination has many benefits including great air connectivity. In 2014 61% of the delegation came from African nations and I hope to see even more African key markets in attendance in 2015, alongside international companies exploring potential business oppportunities.”

OPENING ADDRESS H.E. PRIME MINISTER, HAILEMARIAM DESALEGN, FEDERAL DEMOCRATIC REPUBLIC OF ETHIOPIA

DELEGATES ENJOYING THE MANY NETWORKING OPPORTUNITIES

Following the recent advisory board meeting ahead of the conference in September, the Africa Hotel Investment Forum (AHIF) produced a list of ten priorities identified by the participants consisting of senior executives from several global hotel chains, a number of major hotel investors and a raft of expert advisors to Africa’s hospitality industry. The recommendations will form a key component in this year’s conference agenda and will look to explore:

• Assessing regional stability - looking at ‘Controlled Risk’

• Creating a destination brand – why and how?• Developing the MICE industry• An airport update – and focus on connectivity/

capacity• Focus on what products investors are looking

for across Africa

• Looking at road blocks to development.• Freeing up finance and debt. • Building confidence in a market in the eyes of

the investor• Project pipeline and review of investment

opportunities – what the long term looks like• Sourcing and vetting local partners – building

trust and relationships in the African market• Understanding the value chain – who needs to

be at the table at what stage? • Speeding up the development process – what

are the ways and means to move construction along efficiently?

If you are interested in speaking on any of the above topics please do get in touch with us.

Multiple announcements in 2014 were made by: InterContinental Hotels Group, Wyndham Hotel Group, Accor, Starwood Hotels & Resorts, Best Western International Inc, Carlson Rezidor Hotel Group, Hilton Worldwide, Marriott International, Mangalis Hotel Group, Areen Hospitality, Worldhotels, Grant Thornton, DEG, Colliers International, Horwath, Jumeirah Group, Taj Group, HVS and Expedia. Of the 79 deals that were announced in 2014 - 12 deals happened onsite at AHIF and were announced during the course of the event showcasing the importance of this forum.

AHIF is the prime hotel investment conference on the African continent. If you want to be successful in the African hotel development and investment market, there is no other choice but to participate in this event. CHRISTIAN WALTER, PKF HOTELEXPERTS

One of the main objectives for the event this year will be to engage with African governments and identify their long-term strategic development plans developing productive public-private partnerships.

AHIF will discuss how investors can look outside of Africa, as well as locally for finance and how you can move from the point of signing an agreement to purchasing a property and opening for business.

AHIF FACTS…

520 ATTENDEES FROM 47 DIFFERENT COUNTRIES

87.2% OF ATTENDEES SAID THEY WOULD ATTEND AHIF IN 2015

110 GLOBAL SPEAKERS FROM 25 COUNTRIES

30 HARD HITTING, TOPICAL SESSIONS

61% OF ATTENDEES ARE FROM AFRICAN NATIONS

HARD TALK SESSION: UNDERSTANDING HOW THE DEAL BETWEEN MARRIOTT AND PROTEA HAS RESHAPED AFRICA’S INVESTMENT LANDSCAPE

MODERATOR: Nick van Marken (left), Global Head – Advisory, Travel, Hospitality & Leisure, Deloitte

IN CONVERSATION WITH: Arthur Gillis (right), Former CEO, Protea Hotels

Alex Kyriakidis (centre), President & Managing Director Middle East & Africa, Marriott International

Another key element will be transport infrastructure as at present five major new airports are coming to Africa in Angola, Kenya, Nigeria, Rwanda and Senegal which will be a major driver of economic prosperity.

Alongside a stimulating agenda, networking opportunities are high on the agenda and AHIF facilitates contact between investors and local players encouraging dialogue about new hotel projects. The event provides introductions to new contacts, enabling investors to walk through the whole investment process, building trust and addressing the culture change challenge.

This was probably one of the best and most productive conferences I have attended. The calibre of the attendees was great. NEIL GEORGE, STARWOOD HOTELS & RESORTS WORLDWIDE, INC.

SPEED NETWORKING SESSION MEET EVERYONE PARTICIPATING IN THE EVENT AND EXCHANGE BUSINESS CARDS

Registration is now open for the Africa Hotel Investment Forum 2015, 30 September – 1 October, Addis Ababa, Ethiopia.

For further information about this premier event please visit the website:

www.africa-conference.comor contact: Matthew Weihs, Managing Director, Bench Events

E: [email protected]

www.africa-conference.com

BROUGHT TO YOU BY

30 Sept - 1 Oct 2015Sheraton Addis Ababa

Ethiopia

AFRICA HOTEL INVESTMENT FORUM: CONNECT WITH THE LEADERS OF THE AFRICAN HOTEL INVESTMENT COMMUNITY

2015 marks the 5th anniversary of the Africa Hotel Investment Forum (AHIF). Since its conception the event has bought together over 2000 key industry individuals all sharing a common interest – to drive tourism and hotel investment across the African Continent. AHIF is the annual meeting place for the hotel industry leaders to do the deals that shape the future of Africa’s tourism infrastructure. Here we explore the development of the content of the conference, the key topics and why this event has been heralded as the conference of choice for the industry.

PLATINUM SPONSORS 2015

150518-AHIF15-420x297-dps-v2.indd 1 21/05/2015 15:09

Page 6: African Business Review - June 2015

FeaturesCONTENTS

14MARKETING Marketing to the mobile continent

6

FINANCE The 2015 South African CFO Awards

TOP 10 South African Franchises

20

8

Page 8: African Business Review - June 2015

MARKETING

Page 9: African Business Review - June 2015

99

Marketing to theMobile Continent

Written by: Nye Longman

Africa produces unique conditions for mobile marketers; we look at how

Mobiclicks delivered an effective mobile marketing solution for Suzuki

Page 10: African Business Review - June 2015

1 0 J u n e 2 0 1 5

State of Africa In 2014, independent IT research firm

Gartner estimated that the global

market for mobile marketing will reach

just over $40 billion by 2017 which will

be fuelled in no small part through

increased uptake by developing

countries. A PwC report estimated

that the global digital advertising

market is set to reach $185.4 billion

by the same year. The Gartner report

also noted that revenue from African

telecoms companies would only

make up a very small fraction of this

figure, no more than $1.5 billion.

While this small figure reveals that

Africa’s mobile marketing sector

AFRICA IS GROWING; in places

this growth is stuttering, slowing,

reversing, yet the continent continues

to rise. Gaps in technology have

forced businesses and entrepreneurs

to find cost-effective innovations to

market their goods and services. This

is one of best examples of how people

on this continent think creatively to

find sometimes unusual solutions.

Mobile marketing is an avenue

that is being taken increasingly

seriously in Africa by some of the

biggest players in the world who

are recognising the potential for

mobile to penetrate where television,

radio, and desktop marketing fail.

MARKETINGMARKETING

Page 11: African Business Review - June 2015

1 1

M A R K E T I N G T O T H E M O B I L E C O N T I N E N T

‘As Suzuki has proved, combining a social media presence with a strong, action-based mobile campaign can be a strong driver for future success’

was pleased with the number of

people its social media channels had

reached (a lot of companies would

certainly envy an average of 13 million

impressions per month). But one

thing was becoming increasingly

clear: these impressions simply

weren’t converting into sales. While

maintaining a strong social presence

is vital for success, selling products

will always be the end goal. This was

when in 2014 Suzuki enlisted the

support of Mobiclicks, one of the

leading mobile media companies in

the country, which has implemented

various campaigns for some of the

nation’s largest companies including

KFC, Shoprite, MTN, and Walt

Disney, amongst many others.

Under the seasoned supervision

of Mobiclicks, Suzuki went off the

beaten track and used mobile as

will remain comparatively small,

this is not all that marketers should

take home however. Aside from the

obviously higher purchasing power

of the dollar across the continent, a

big spend does not always generate

proportionally big revenues. Exploring

the success of Mobiclicks, it becomes

clear that quality and innovation

will become important deciding

factors, even when the availability

of cash becomes less of an issue.

Mobiclicks: driving Suzuki onwards Having invested time, effort and

capital into increasing its brand

awareness in South Africa, Suzuki

Page 12: African Business Review - June 2015

1 2 J u n e 2 0 1 5

MobiClicks worked with the advertising agency, PenQuin to help promote brand awareness for Suzuki South Africa

“Using Mobiclicks for Suzuki resulted in an average click through rate (CTR) of 1.2% and 2.35%, this is higher than any of the other online campaigns that we’ve run in the past”– Veronica Wainstein, at PenQuin, Suzuki’s marketing agency

MARKETING

Page 13: African Business Review - June 2015

M A R K E T I N G T O T H E M O B I L E C O N T I N E N T

1 3

is higher than any of the other online

campaigns that we’ve run in the past.”

Mobile phone use is set to expand

almost exponentially in coming years

as economies grow, infrastructure

improves, and as a the price of

technology continues to come

down. A recent study by eMarketer

highlighted the top 25 countries for

smartphone growth in 2014 and

amongst these were three African

countries: South Africa, Egypt, and

Nigeria. Furthermore, it has recently

been predicted that that internet use

on smartphones is set to increase

20-fold on the continent. As Suzuki

has proved, combining a social media

presence with a strong, action-

based mobile campaign can be a

strong driver for future success.

a platform to drive sales of their

automobiles. Utilising the diversity

of the mobile medium the company

had several key aims which included

further increasing awareness of the

Suzuki brand, providing a platform

for two-way communication with

the target audience, and providing

for the needs of its customers. The

mobile site emphasised immediate

action, enabling potential buyers

to book a test drive; this positive

call to action enabled Suzuki

to generate real leads and also

provided a platform for an exchange

of information with customers.

Due in no small part to its mobile

marketing campaign with Mobiclicks,

Suzuki increased its brand awareness

across South Africa to the extent

that it is now the one of the country’s

fastest growing automotive brands.

Furthermore, it has proved that both

brand awareness and a calculated

marketing strategy can literally pay

off, as it reported that year-on-year

sales for 2014 increased by over

30 percent. Veronica Wainstein, at

PenQuin, Suzuki’s marketing agency

said: “Using Mobiclicks for Suzuki

resulted in an average click through

rate (CTR) of 1.2% and 2.35%, this

Driving onward

Page 14: African Business Review - June 2015

F INANCE

Page 15: African Business Review - June 2015

1 51 5

W ri t t e n b y : N y e Lo n g m a n

The 2015 South African CFO AwardsThe 2015 South African CFO Awards recognises efforts made in the past year to meet a range of financial challenges

Page 16: African Business Review - June 2015

1 6 J u n e 2 0 1 5

A HOST OF South Africa’s most

influential finance professionals

converged on Johannesberg for

the second annual CFO Awards

Ceremony at the Summer Place on

the 14th of May. After a tough contest,

the CFO of the year Award went to

Deon Viljoen of Alexander Forbes.

The event recognised the hard work,

achievements, and vision of the

country’s CFOs over the past year,

and additionally awarded several

other important endeavours.

The ceremony, sponsored by

KMPG, recognises the broadest

possible range of business successes,

from listed companies to parastatals,

from government institutions to

large corporations. Furthermore, the

“The ceremony, sponsored by KMPG, seeks to recognise the broadest possible range of business successes, from listed companies to parastatals; from government institutions to large corporations”

thHosted by the Summer Palace, Hyde Park, Johannesberg

F INANCE

Page 17: African Business Review - June 2015

1 7

2 0 1 5 S O U T H A F R I C A N C F O A W A R D S

event did not only award the CFO of

the Year: there were plenty of other

prizes available, which included

awards for empowerment, strategy,

compliance, and technology.

The Award for CFO of the Year

recognises: “financial leadership

and outstanding performance over

a number of years” alongside judges

scoring each candidate based on

their skills, attitude, and results

in the execution of their duties.

There follows a summary of a

selection of the other endeavours

and personal qualities the awards

ceremony has recognised:

Young CFO of the Year Brett Tromp, Discovery HealthThis Award is for candidates

ages 40 and below; they must

have shown great leadership and

responsibility, embodying an

exemplary work ethic that has helped

them quickly climb the ladder.

Public CFO of the Year Anoj Singh, TransnetThe Award for Excellence in

Government Finance recognises

contributions that exemplify

outstanding management

in public endeavours.

Strategy Execution Award, Anoj Singh, Transnet The Strategy Execution Award

acknowledges exceptional efforts

made successfully adapt in the

face of changing conditions,

whether internal or external.

Transformation and Empowerment Award Imran Soomra, OceanaThe winner of this Award has

shown remarkable achievements

creating jobs and empowering

Alexander Forbes CFO, Deon Viljoen scooped the 2015 CFO of the Year Award

Page 18: African Business Review - June 2015

1 8 J u n e 2 0 1 5

people, particularly towards the

Broad Based Black Economic

Empowerment (B-BBEE) initiative.

Compliance and Governance Award Cobus Grove, Digicore The Compliance and Governance

Award recognises a particular

CFO who has helped the business

reach its targets in an ethical and

transparent way, striving to maintain

a faultless compliance record.

Finance Transformation Award Bongani Nqwababa, SasolThe winner of this Award has been

able to completely rethink and reform

the financial landscape of their

company, taking into consideration

the requirements of stakeholders

and management colleagues.

Moving into Africa Award Greg Davis, Standard BankThe Moving into Africa award

recognises the unique effort made

by a CFO that has adapted his

team to work within the cultural,

legal and financial constraints

of the developing continent.

VICTOR SEKESECEO of SizweNtsalubaGobodo

ASHER BOHBOTCEO of EOH Consulting

MFUNDO NKUHLUCOO of Nedbank

EDWARD KIESWETTERGroup Chief Executive of Alexander Forbes

DAVID FINEManaging Director of McKinsey South Africa

CAREL SMITExecutive Committee member at KPMG

PANEL OF JUDGES

F INANCE

Page 19: African Business Review - June 2015

2 0 1 5 S O U T H A F R I C A N C F O A W A R D S

1 9

Finance and Technology Award Colin Brown, Super GroupThe winner of the Finance and

Technology Award has successfully

implemented technological solutions

that have added both value and

efficiency to his company.

High Performance Team Award Brett Tromp, Discovery HealthThe winner of the High Performance

Team Award has not only

developed an efficient, customer

focused team, but has taken

into account its professional

and personal development.

Judges comprising this year’s panel

have been recruited from the ranks of

some of the country’s most important

C-level officers. The panel included

Carel Smit, Executive Committee

member at KPMG, Rob Otty Managing

Director of Norton Rose Fulbright South

Africa, and Mfundo Nkuhlu, COO of

Nedbank. The challenges faced by

South Africa’s economy were chiefly

caused by a fall in trade with the US

and Europe, in addition to labour force

issues; this year’s CFOs have risen to

the challenge of maintaining growth and

financial focus under these conditions.

RIAD GYDIENVice President - Africa, Middle East, Pakistan & Turkey of SAS

CHRISTO ELSPartner of Webber Wentzel

DELPHINE MAÏDOUCEO of Allianz GCS Africa

BEN MARXVice-Chairperson Accountancy Department of Faculty of Economic and Financial Sciences of the University of Johannesburg

JONATHAN LANGPractice Partner and Head of Africa of Bowman Gilfillan Africa Group

CLAUDELLE VON ECKCEO of The Institute of Internal Auditors South Africa

ROB OTTYManaging Director of Norton Rose Fulbright South Africa

Page 20: African Business Review - June 2015

The Top 10 South African Franchises We celebrate ten companies that go the extra mile to keep their employees motivated, satisfied and appreciatedW r i t t e n by: NYE LO N G M A N

South Africa has an established middle class that is set to keep growng; this group provides the country with both canny, aspiring entrepreneurs and a discerning, brand conscious consumer base.

TOP 10

Page 21: African Business Review - June 2015

2 12 1

Page 22: African Business Review - June 2015

TOP 10

OFFICE WORLD (cost available on application)

Established in 2007, relative newcomer Office World provides a variety of office products crucial to any successful business. Alongside stationary, furniture, tech and interiors the company offers specialised support to a variety of sectors including health, financial, and education. The franchise currently has 11 outlets across the country and is always looking to extend its service coverage.

www.officeworld.co.za

CARTRIDGE HYPER (770,000 Rand)

Cartridge Hyper was founded as a single outlet in 2003, supplying both individuals and small businesses with ink cartridges and toner products. Since then the company has followed the growth of South Africa’s computer market and has now grown to 14 stores. Franchisee staff and management will work for two weeks in an established Hyper store in order to ensure that they are well versed in the products and processes of the company.

www.cartridgehyper.co.za

09

10

2 2 J u n e 2 0 1 5

Page 23: African Business Review - June 2015

T H E T O P 1 0 S O U T H A F R I C A N F R A N C H I S E S

2 3

HARVEY’S TRAVEL SOUTH AFRICA (cost available on application)

Simply put, Harvey’s World Travel Group is responsible for helping cstomers find their holiday of a lifetime. This franchise should therefore attract people that are not only experienced in the travel and tourism industry, but those who also have a well fostered talent for serving and helping people realise their dreams. The group is a joint venture between BidTravel (part of the Bidvest Group) and Stella Group based in Australia and boasts 430 agencies across the southern hemisphere.

www.harveyworld.co.za

08

Page 24: African Business Review - June 2015

TOP 10

2 4 J u n e 2 0 1 5

VERIMARK (400-600,000 Rand)

Verimark brings thousands of quality products to the South African market, with top brands from house and cookware, to DIY, Automotive and Fitness. The company has over 2,000 chain stores, making it a very well-known brand, supported by over 80 franchise stores. Those looking to invest will find themselves in good stead, as Verimark shares are often top performers on the JSE.

www.verimark.co.za

07

Page 25: African Business Review - June 2015

T H E T O P 1 0 S O U T H A F R I C A N F R A N C H I S E S

2 5

OLD FASHIONED FISH AND CHIPS(630,000 Rand)

Old Fashioned Fish and Chips is South Africa’s leading and most well-known fish and chips retailer; it is one of the country’s fastest growing franchises with 155 stores across the country and new outlets opening every week. Old Fashioned gives its customers the choice between eat in or take away and has a range of tasty fried treats.

www.fishandchips.co.zaTHE DAILY SUN (100-200,000 Rand)

The Daily Sun is one of South Africa’s most popular daily newspapers, with a circulation of almost 300,000 in addition to an estimated daily readership of over 5 million. Furthermore, estimates show that at least 70,000 unique visitors interact with the publication’s mobile site each day; these figures show an incredibly strong brand with much potential for growth.

www.dailysun.co.za

05

06

Page 26: African Business Review - June 2015

TOP 10

2 6 J u n e 2 0 1 5

AUTO MAGIC (2.5 million Rand)

Founded in the mid-1990s, Auto Magic built up its non-structural vehicle repair business and brought it to franchise in 2001. Since then it has grown to include 34 stores across South Africa and has formed partnerships with leading companies including Hyundai, Old Mutual, and Isuzu which gives the company fantastic access to insurance claim customers. Auto Magic offers an extensive range of repair and replacement services which are complemented by its polishing and paint matching capabilities.

www.automagic.co.za

SWEETS FROM HEAVEN (300-800,000 Rand)

Sweets from Heaven is a subsidiary franchise of the Heaven Group with the majority of its 100 stores based in South Africa. What sets Heaven stores apart from competing sweetshops is the astounding level of detail paid to the presentation of each store, as well as the sheer range of colourful and appealing products they have available. Expect to see kids dragging their parents to a Sweets from Heaven store as soon as they set eyes on it.

www.theheavengroup.com

03

04

Page 27: African Business Review - June 2015

T H E T O P 1 0 S O U T H A F R I C A N F R A N C H I S E S

2 7

SPAR (5-10 million Rand depending on outlet size)

Spar began life over 80 years ago in the Netherlands and since then has grown to become a global retailer. The company has around 875 stores in South Africa and is therefore a well-known brand for consumers; a franchiser can choose from a variety of store formats from a small corner shop all the way up to a megastore. Its simple motto of “Good for you” can therefore be easily applied to customers and franchisers alike.

www.spar.co.za

02

Page 28: African Business Review - June 2015

TOP 10

2 8 J u n e 2 0 1 5

MUGG AND BEAN (2.8 million Rand)

The homespun story of Mugg and Bean is now legendary; its founder Ben Filmalter and his wife were inspired by the spirit of a South-Side Chicago coffee house and saw the potential in bringing it home to South Africa. The coffee shop expanded from its first outlet in 1996 across South Africa and into Namibia, Botswana, UAE, and Saudi Arabia, and now has a total of 99 stores and franchises. Alongside its now famous bottomless coffee, Mugg and Bean offers generous portions from a delicious range of hot and cold food.

www.themugg.com

01

Page 29: African Business Review - June 2015

T H E T O P 1 0 S O U T H A F R I C A N F R A N C H I S E S

2 9

Page 30: African Business Review - June 2015

Written by: John O’Hanlon Produced by: Kiron Chavda

A fair wind over Lake TurkanaLake Turkana Wind Power (LTWP), after nine long years of negotiation and preparation, is now an active project that will be delivering 300 megawatts of power to the Kenyan grid by the end of 2016

Page 31: African Business Review - June 2015

3 1

Page 32: African Business Review - June 2015

3 2 J u n e 2 0 1 5

LAKE TURKANA WIND POWER

The Lake Turkana Wind Power Project (LTWP) aims to provide 300MW of reliable, low cost wind power to the Kenya

national grid, equivalent to approximately 20 percent of the current installed electricity generating capacity. The Project is of significant strategic benefit to Kenya, and at Ksh 70 billion (€600 million) will be the largest single private investment in Kenya’s history.

A barren moonscape, pitted with volcanic craters, arid and inhospitable, and populated by warring tribespeople. That is one view of northern Kenya, and in a sense it is true: but a dualistic world view that only sees ‘challenges’ misses the point entirely. The counties of Turkana and Marsabit have extraordinary qualities. Among these is their wildlife, for example it was the prospect of catching six-foot Nile perch weighing nearly 390 stone that attracted entrepreneur Willem Dolleman to the shores of Lake Turkana in the late 1980s. His main problem was the relentless wind that would take control of his boat – no tent that he could obtain could withstand the force of those winds, and he often had to give in and sleep in his car.

80 metres tall

Page 33: African Business Review - June 2015

LAKE TURKANA WIND POWER E N E R G Y

www. l twp.co .ke 3 3

Key Personnel Carlo van WageningenDirector

Carlo was born in Rome (Italy) on 7th January 1957. He lived in North and West Africa with his parents from 1958 to 1969, in Nigeria, Libya, Ghana and Sierra Leone. He then went back to Rome to finish his higher education.

From 1976 to 1988, Carlo worked for the Food and Agricultural Organization (FAO) of the United Nations and World Food Program. He was stationed in Rome (Italy), Niamey (Niger), Cotonou (Benin) and Harare (Zimbabwe) in various capacities. He ended his career in the United Nations as WFP Assistant

Representative.

The potential of harnessing those forces for electricity generation was not lost on Dolleman and his friend Carlo van Wageningen, but at that time wind power was still an embryonic technology, and the low cost of oil put it out of contention. Wind power development required subsidies, and none would be forthcoming in Africa. It was not until 2005, when oil prices rose above £50 per barrel for the first time, that they, together with Chris Staubo decided it was time to take another look. The ‘founding fathers’ of LTWP called up Harry Wassenaar and Kasper Paardekooper of KP & P, a company with a history of developing and operating wind power projects, to bring some specialist expertise to the project.

They were highly sceptical. Wassenaar, an old school friend of Dolleman, was however persuaded to come for a holiday. “He fell in love with the place as soon as he saw it,” says van Wageningen. “The wind itself convinced him!” With the help of Henk Hutting another veteran of wind power, if that is the right word in such a new industry, who confirmed the reliability of the wind flow in the area, LTWP was set up in Kenya under the ownership of KP & P BV, and the real work began.

Early this year LTWP chairman Mugo Kibati accepted the Project Finance International

Page 34: African Business Review - June 2015

3 4 J u n e 2 0 1 5

LAKE TURKANA WIND POWER

With 35 years of experience in building wind power plants, +67 GW (54,000 wind turbines) of installed wind power across 73 countries, 52 per cent more installed capacity than the closest competitor* and more than 26,000 wind turbines globally under 24/7 surveillance, our track record speaks for itself. Based on this vast experience and accumulated knowledge, we continuously support customers and policy makers throughout the world. As your trusted advisor, Vestas can help you make the most of your wind power potential.

* as of December 2013

What can a proven track record do for you?

+67 GW35 years

73 countries+54,000

wind turbines

Page 35: African Business Review - June 2015

E N E R G Y

www. l twp.co .ke 3 5

LAKE TURKANA WIND POWER LAKE TURKANA WIND POWER

(PFI) African Renewable Deal Award 2014 in recognition of the way the project finance was put together up to final financial close in December 2014 – it was considered the best project finance structure achieved in the region over the last couple of decades. “The MoU between Willem Dolleman, Carlo van Wageningen and Chris Staubo was signed in 2005 so it took nine years for us to complete the development phase,” says van Wageningen. That was three years longer than the founding fathers had hoped for, but explicable considering the complexity of the project and the painstaking way in which project and political risks perceived by lenders had to be mitigated,

No collateral other than its own potential

With 35 years of experience in building wind power plants, +67 GW (54,000 wind turbines) of installed wind power across 73 countries, 52 per cent more installed capacity than the closest competitor* and more than 26,000 wind turbines globally under 24/7 surveillance, our track record speaks for itself. Based on this vast experience and accumulated knowledge, we continuously support customers and policy makers throughout the world. As your trusted advisor, Vestas can help you make the most of your wind power potential.

* as of December 2013

What can a proven track record do for you?

+67 GW35 years

73 countries+54,000

wind turbines

The Lake Turkana Wind Power Project is the largest single private investment in

Kenya’s history

LTWP water storage

and accommodation

Page 36: African Business Review - June 2015

3 6 J u n e 2 0 1 5

LAKE TURKANA WIND POWER

KENYA • UGANDA • TANZANIA • SOUTH SUDAN • RWANDA • DRC • MOZAMBIQUE

Engineering Africa...Civicon Group is proud to be associated with the Lake Turkana Wind Power Project

Over the last 40 years, Civicon Group Engineering has established itself as the regions leading Mechanical Engineering, Civil Engineering and Contracting firm in East and Central Africa. The company has a dynamic management team with over 30 engineers and technicians, a staff base of 2000, a large asset base of 5 fully equipped workshops across Eastern Africa and over 350 pieces of heavy equipment. The group also provides out-of gauge Logistics, Cranage and Erection services.

Select ProjectsMechanical Engineering: Greenfield Titanium mine in Kenya. The scope included: Structural, Mechanical, Plate work and Piping (SMPP).Civil Engineering: Road construction, maintenance of 113 KM, Yei Juba Road, South Sudan.Logistics: Transport of brewery vessels, Uganda.Cranage & Erection: Development of Heavy Fuel Oil Power Plants across East Africa.Mining: Turnkey projects to develop Greenfield Titanium Mine (Kenya) and Greenfield Gold Mines (DRC).Oil and Gas: Building of well pads and associated infrastructure for leading Oil & Gas E&P companies.

Demand for Engineering continues to grow, driven by:• Development of Power generation and transmission facilities in the region.• Investment by regional governments to develop new roads and maintain Existing ones.• Private sector’s Investment in oil storage facilities across the region and Exploration

for oil and gas. Development of mining in the DRC and Tanzania

• MECHANICAL ENGINEERING • CIVIL ENGINEERING• SPECIALISED TRANSPORT • CRANEAGE & ERECTION

Page 37: African Business Review - June 2015

LAKE TURKANA WIND POWER E N E R G Y

www. l twp.co .ke 3 7

LAKE TURKANA WIND POWER

KENYA • UGANDA • TANZANIA • SOUTH SUDAN • RWANDA • DRC • MOZAMBIQUE

Engineering Africa...Civicon Group is proud to be associated with the Lake Turkana Wind Power Project

Over the last 40 years, Civicon Group Engineering has established itself as the regions leading Mechanical Engineering, Civil Engineering and Contracting firm in East and Central Africa. The company has a dynamic management team with over 30 engineers and technicians, a staff base of 2000, a large asset base of 5 fully equipped workshops across Eastern Africa and over 350 pieces of heavy equipment. The group also provides out-of gauge Logistics, Cranage and Erection services.

Select ProjectsMechanical Engineering: Greenfield Titanium mine in Kenya. The scope included: Structural, Mechanical, Plate work and Piping (SMPP).Civil Engineering: Road construction, maintenance of 113 KM, Yei Juba Road, South Sudan.Logistics: Transport of brewery vessels, Uganda.Cranage & Erection: Development of Heavy Fuel Oil Power Plants across East Africa.Mining: Turnkey projects to develop Greenfield Titanium Mine (Kenya) and Greenfield Gold Mines (DRC).Oil and Gas: Building of well pads and associated infrastructure for leading Oil & Gas E&P companies.

Demand for Engineering continues to grow, driven by:• Development of Power generation and transmission facilities in the region.• Investment by regional governments to develop new roads and maintain Existing ones.• Private sector’s Investment in oil storage facilities across the region and Exploration

for oil and gas. Development of mining in the DRC and Tanzania

• MECHANICAL ENGINEERING • CIVIL ENGINEERING• SPECIALISED TRANSPORT • CRANEAGE & ERECTION

was offered so the wind farm had to secure sound backing. Of course it had the support of the government of Kenya from day one, but given that there was only one customer for its product, the government owned Kenya Power and Lighting Company (KPLC), political risk was a considerable factor. Initially the World Bank had offered to cover this but withdrew after a lengthy due diligence process. This meant that a different structure had to be put in place, and that was not so easy. “Where you have a single client, lenders normally request that the offtaker issue a letter of credit in favour of the lenders equivalent to six months’ forecast invoicing,” says van Wageningen. “At 300 MW the monthly bill to KPLC would be around €9 million, but €54 million is a lot more than they had ever had to find at one time and it would have been difficult for them to obtain that kind of security. We had to be inventive and come up with a different structure that would satisfy the lenders.”

This was eventually achieved through a temporary levy on the tariffs, paid into an escrow account held by the government but in favour of the lenders. Negotiations were held right up to cabinet level, however this is a project of strategic national importance and all parties wanted it to go ahead. Nevertheless it was with some relief that the partial risk guarantee (PRG) was signed by Mr Kibati and the leaders of the Standard Bank, the National Treasury and the Kenya Electricity Transmission

Road Construction

by Civicon

Page 38: African Business Review - June 2015

3 8 J u n e 2 0 1 5

LAKE TURKANA WIND POWER

Company (Ketraco) in December last year.Ketraco is a key partner since it is tasked with

building a 428 kilometre transmission line to evacuate the power output from the 300MW wind farm. This EPC contract is worth €142 million, and is being carried out by the Spanish company Isolux Corsán. The line will link Loiyangalani, close to the Lake, to the town of Suswa, on the outskirts of the capital, Nairobi. An additional benefit is that various geothermal plants that will be located along its route will be able to upload their output in the future. Though this contract is not directly overseen by LTWP it is classed as an ‘associated’ contract. “We have to make sure we complete the two projects in a harmonised manner, to be ready when we are ready to deliver power from our plant. They have been working since August 2014, and should complete by July 2016 ready for us to come on line with the first 90 MW in October,” says van Wageningen.

The transmission line is one of seven EPC contracts, the remaining ones all directly owned by LTWP. Following financial close work started on all

Ketraco is a key partner in the Lake Turkana

project. Building a 428 kilometre

transmission line to power the 300MW

wind farm

Page 39: African Business Review - June 2015

E N E R G Y

www. l twp.co .ke 3 9

LAKE TURKANA WIND POWER

fronts in January and the site became a hive of activity. Perhaps the most important is the construction, or rather the upgrade of a 210 kilometre stretch of road from the A2 highway at Laisamis. This is being surfaced to take the site traffic, and is currently proceeding to schedule.

The same is true of the work on the site itself, where 150 housing units are being built for the staff as well as admin offices and a fully equipped maintenance workshop. “As the turbines will be at full production all of the time they will need servicing twice as often as similar units sited in Europe for example,” he explains. “The workshops are designed to accommodate full

maintenance of the turbines including refurbishment of gearboxes if

that is necessary.” The usual resource of sending

the nacelles to a Vestas depot is just not available.

““We have to make sure we complete the two projects in a harmonised manner, to be ready when we are ready to deliver power from our plant.”

– Carlo van Wageningen, Director

Video - Lake Turkana

wind power project

named African

renewables deal of the

year 2014 in London

Page 40: African Business Review - June 2015

4 0 J u n e 2 0 1 5

LAKE TURKANA WIND POWER

Groundworks have also started for the substation that will collect the power from the 365 turbines and feed it to Ketraco’s new transmission line, and the foundations of the turbines themselves. As a preliminary, soil survey drilling is being conducted at each microsite to make sure it can take the 43 metre masts supporting the Vestas V52-850 kW turbines. “We planned it so that when the turbines start coming into Mombasa they are loaded on trucks and driven straight to the site, avoiding double handling at a warehouse.” Delivery will be on a rolling programme, with around 30 turbines arriving each month. Additionally, 110 kilometres of internal roads are being built to reach the turbines on the 40,000 acres estate, held on a 99 year lease from the government.

A word about the siting concept would be appropriate here. Henk Hutting quickly corrected his new colleagues, who had thought the wind a local thermal effect, once they called him in. He explained how two opposing, low level seasonal winds affecting East Africa, the Kaskazi and the Kuzi, run for six months from north east to south west and for six months in a south east to north west direction. Split in one case by the great mountains of Kilimanjaro and Kenya and in the other by the Ethiopian plateau, in each case a portion is directed northward up the Turkana corridor by the constant low pressure of the Sahara. Accelerated by the venturi effect of the hills to the north of Meru, the wind to

“As the turbines will be at full production all of the time they will need servicing twice as often as similar units sited in Europe”– Carlo van

Wageningen

110 kilometres of internal roads are being built to reach the

turbines on the estate

Page 41: African Business Review - June 2015

E N E R G Y

www. l twp.co .ke 4 1

LAKE TURKANA WIND POWER

Vestas 850 kW turbines

the south east of the lake averages 12 metres per second or around 27 miles per hour. For the wind turbine designers, the problem was if anything that the site had too much wind!

Now that it is under construction the wind farm seems certain to be delivering low-cost electricity to the Kenyan national grid by the end of next year. At full production its contribution will be equivalent to nearly 20 percent of the currently installed generating capacity of Kenya. “We don’t claim that wind power can be considered baseload (always available), but in fact we achieve good enough load factor, based on eight years of wind measurement on site.

And because the transmission line brings power to this region for the first time, it will transform the lives of the local people. What the effect of development will be upon local conflict, which is rife, remains to be seen, but the more

Page 42: African Business Review - June 2015

4 2 J u n e 2 0 1 5

Every business needs a partner who supports them from the ground up as they explore emerging opportunities.

With accolades that place us as the Best Bank in SME Banking, we endeavour to provide tailor made financial solutions that enable you and your business achieve the things that matter to you most.

Talk to us today.

Supporting businesses from the ground up

THE RELATIONSHIP BANK

P. O. Box 66015-00800 Nairobi 0730 175 000 / 0709 800 000 [email protected] ChaseBankKenya @chasebankkenya

www.chasebankkenya.co.ke

The African continent contains many of the fastest growing emerging markets in the world today.

In order to fuel this growth,

the public private partnership

model is being exploited

throughout Africa to build the

infrastructure needed to meet

growing commercial demand.

The Lake Turkana Wind

Power Project is emblematic

of the large and complex

infrastructure projects that are

now being pursued in Sub-

Saharan Africa. In fact, in

Kenya, this project is just the tip

of the iceberg.

Increasing modernisation

efforts in the public and

private sectors are making the

difference. Bankable projects

are easier to achieve in the

face of better governance

practices, lower political

risk, trade liberalisation and

improved legal enforcement

and regulatory regimes. With

the availability of political

risk insurance products, the

implicit cover provided for

by development financial

institutions and guarantees

offered by local governments,

political risk in Africa can

be managed effectively. In

the legal arena, agreements

are negotiated with detailed

provisions providing for

changes in the law or taxation

schemes and the overall

scrutiny of documents is

significantly higher. As a result,

opportunities are able to be

valued more realistically which

enhances the availability of

creative financing options.

In addition, the risk

appetite of large multinational

companies has increased as

evidenced by the growing

number that have set up

operations in Sub-Saharan

Africa recently. Increased

competition in turn is providing

a more even playing field for

newcomers to enter the market.

As the Lake Turkana Wind

Power Project shows, creative

African solutions to African

problems are paving the way

for transformative infrastructure

development. The

opportunities in Sub-Saharan

Africa are well-known to many.

Those who understand the

commercial challenges will

reap the rewards of the PPP

projects that will change the

face of business in Africa.

Amyn Mussa, EditorAmyn Mussa is a partner at Anjarwalla & Khanna and head of the fi rm’s Energy & Infrastructure Group. Amyn is also Co-Head of the Energy & Infrastructure Sector Group of ALN, an association of top-tier independent law fi rms across Africa.

Page 43: African Business Review - June 2015

E N E R G Y

www. l twp.co .ke 4 3

enterprising are already seeing this as a chance to establish trading businesses, commercial fishing, tanneries and other sources of employment and revenue. “As soon as the substation goes live we will be electrifying the largest towns in the area,” promises van Wageningen. The communities of Loiyangalani, Kargi, South Horr and Laisamis, will have access to light, refrigeration and other enabling technologies. Since the transmission line will carry high speed optic fibre as well, they will get better connectivity than many people in rural Europe, he points out.

The money that will come in to this neglected part of Kenya will surely make a difference. Because this is green energy the United Nations registered LTWP under a mechanism that will allow the project to generate carbon credits which will generate some $4million to develop

“As soon as the substation goes live we will be electrifying the largest towns in the area”– Carlo van

Wageningen

Progress on the

village construction

for staff lodgings

Page 44: African Business Review - June 2015

4 4 J u n e 2 0 1 5

LAKE TURKANA WIND POWER

communities around the wind farm. Additionally the company has set up a CSR programme, implemented by the Winds of Change Foundation (a wholly owned subsidiary of LTWP) that funds health programmes and water, sanitation and educational initiatives. Seeded with €500,000 a year, the foundation will be raising further funds to support business development. “Following extensive consultation with the communities to identify their needs we have created a 20

500k

The amount the Winds of Change Foundation is to be seeded with

each year.

Page 45: African Business Review - June 2015

E N E R G Y

www. l twp.co .ke 4 5

LAKE TURKANA WIND POWER

year development plan for the foundation.” The communities have been asked to participate and identify their needs.” The 20 year plan will be delivered in five year segments, he says.

To have secured the largest ever private-sector financing in Kenya with no fewer than ten European and African development finance institutions providing debt and equity is a great achievement. The project will change the lives of millions of Kenyans, and boost the national economy.

Site Works - progress

as at March 12 2015

Page 46: African Business Review - June 2015

Farm & City CentreNourishing Zimbabwean AgricultureWritten by: John O’Hanlon Produced by: Kiron Chavda

Page 47: African Business Review - June 2015

4 7

Page 48: African Business Review - June 2015

4 8 J u n e 2 0 1 5

FARM & C ITY CENTRE

A comprehensive range

Agriculture is the backbone of the Zimbabwean economy. According to the Ministry of Agriculture “it provides

livelihoods to 80 percent of the population and accounts for 23 percent of formal employment. The sector contributes 14 to 18.5 percent to the Gross Domestic Product (GDP)”.

Far more than simply a retail and wholesale outlet, though it fulfils these functions through its network of 38 stores, centred on the 3,300 square metre flagship store at 4th Street Harare, Farm & City is a strategic player with its roots in a co-operative business founded in 1908. It sells everything a farmer needs, including implements, seed, chemicals, fertilizers, tools, day old chicks, veterinary products, animal feeds, protective clothing, fencing and building materials.

Peggy Rambanapasi, the Managing Director,

Farm & City Centre is the go-to business for advice, training and professional support for Zimbabwe’s farmers, both arable and livestock, as well as providing them with the products they need to stay productive

Page 49: African Business Review - June 2015

R E TA I L

www. farmandc i ty.co .zw 4 9

FARM & C ITY CENTRE

says ‘there is an urgent need to instil professional attitudes throughout the sector and educate farmers to be entrepreneurs and strategic thinkers. “Farming is a business, not a hobby or something to do in one’s retirement,” insists Peggy. She should know – she holds an MBA from Nottingham Trent University in the UK, and runs two businesses (Farm & City has a subsidiary Vetco supplying veterinary products to livestock farmers) that, while they might be challenges for the business to expand in the current climate, Farm & City is geared up for growth.

The greatest challenge at the moment is to ensure that farmers achieve or maximise the yield potential of the seed they are using. “Our business is to ensure that people get what they paid for – which is a quality product and the right yields. Therefore a key role to achieve this is education. Retailers in this country sell what they can. As a result there are small hardware stores, food outlets, general stores getting into the business of selling seed and other agro inputs to farmers. With the best will in the world they can’t do more than sell the seed though. Nobody checks where that seed is going to be grown, what sort of soil is there, what climatic conditions exist, what diseases are endemic locally, let alone the quality of the seed itself.”

Farm & City, she insists, must take a cradle-to-grave approach to its customers. “We deal with all the people in the value chain from the seed suppliers and fertiliser and crop chemicals

Key Personnel Peggy RambanapasiManaging Director Peggy Rambanapasi commenced her career with CFI Holdings Ltd as the Managing Director of the Town and Country supermarket chain in October 2008, before being promoted to the position of Divisional Managing Director for CFI Retail in June 2009. She holds an MBA from Nottingham Trent University in the UK

Page 50: African Business Review - June 2015

5 0 J u n e 2 0 1 5

FARM & C ITY CENTRE

manufacturers to the end user, and we can put these people together.” To pinch a slogan from Seed Co, it is not simply about creating a better product for the farmer but equally about trying to create a better farmer for the product!

Major suppliers like Seed Co, the largest seed producer in Africa, founded in Zimbabwe 75 years ago, and the first company in the world to hybridise maize seed commercially, form an important part of the food supply chain. Together with such

“We deal with all the people in the value chain from supplier and manufacturer to the end user”

– Peggy Rambanapasi, Managing Director

A corner of the tools department

Page 51: African Business Review - June 2015

R E TA I L

www. farmandc i ty.co .zw 5 1

FARM & C ITY CENTRE

Farmers’ essentials

suppliers, the Ministry itself and its agencies such as Agritex, Farm & City needs to work to provide technical and advisory services. It is a role Farm & City has embarked on, though there is much work to do at grass roots level. “We are the interface with the farmers after all, and lately we have been trying to promote the idea of partnership between the stakeholders, public and private.

Seed companies do a great job on seed testing and quality control, and bring technical advice to

Page 52: African Business Review - June 2015

FARM & C ITY CENTRE

5 2 J u n e 2 0 1 5

[email protected]+ 263 477 0814/6

Graniteside Chemicals (Pvt) Ltd

Esb3 For treatment of coccidiosis in poultry

TerranoxBroad spectrum antibiotic for bacterial

infection in poultry

26 Cripps Road • Graniteside • Harare • Zimbabwe

YOUR WORKER’S PROTECTION IS OUR BUSINESSIndustrial Protective Clothing, Footwear, Rainwear & Accessories.

Garments made in Poly Cotton and

Cotton Drill fabrics.

All garments are made in Zimbabwe.

T 00263 4 750753E [email protected]@tselentisgroup.co.zwwww.tselentisgroup.com

N.Tselentis (PVT) LTD • 46 Kaguvi Street • Harare • Zimbabwe

1921

1994

Ignazio Messina & C.

Ignazio Messina & C. Pty Ltd

THE ITALIAN LINE

SHIPPING AGENCYIN SOUTH AFRICA

THE ONLY INDEPENDENT RO-RO CONTAINER SERVICE

IN THE TRADE WITH OWN CONNECTING SERVICES

THROUGHOUT THE MEDITERRANEAN

For rates, bookings & enquiries:Jhb: 011 881 9500 Dbn: 031 365 5200

Cpt: 021 418 4848Maputo: I.Messina Mocambique Limitada

+ 258 21 300020/35/37

Importer, Manufacturerand Distributor of Fertilizer

[email protected]

at a� ordable pricesat a� ordable pricesat a� ordable pricesWe distribute our Fertilizers nationwide through

Farm and City Centre Depots

Page 53: African Business Review - June 2015

FARM & C ITY CENTRE R E TA I L

www. farmandc i ty.co .zw 5 3

Cliff Mukumba -

Operations Manager

the ‘last mile’ of the supply chain, there is more that could be done. Farm & City’s co-operative ethic is impartial and has offered space to Agritex extension services and Zimbabwe Farmers’ Union in their stores to provide advice to the end users without pushing any particular product or brand. “The important thing is to increase the amount of training and advice available to farmers in upcountry areas. For me, ours is a strictly B2B model. Farmers are business owners and entrepreneurs, not simply consumers, and specialists too because farming is a scientific process. If our customers do not do well we will not either!”

A more effective strategy would be to put all the effort into a smaller acreage, using the best seed, fertiliser, weed and pest control to realise its full potential. Counter intuitive maybe, but sound business. Basically farmers must work smart and then increase their hectarage over time as resources permit. The focus from the country’s agricultural authorities on mechanisation and irrigation actually will support this strategy in terms of both working smart and trying to alleviate climatic challenges. The same principles apply to livestock farming. There is an equal need to

“Farmers are business owners and entrepreneurs, not simply consumers – and specialists too because farming is a scientific process”- Peggy Rambanapasi

Page 54: African Business Review - June 2015

5 4 J u n e 2 0 1 5

FARM & C ITY CENTRE

upskill the cattle farmers and make them more productive but to do that they need access to advice, support, and appropriate veterinary products, feeds and supplements. Accordingly Vetco is expanding its range of products and bringing in expertise and affordable products from such companies as Dopharma of the Netherlands, Ashish Life Sciences of India and Surgipharma Laboratories of Pakistan. “I tend to think that on the veterinary side people are more open to information. The vets are doing a good job in forming relationships with the farmers and getting the information to them.” But there’s still a need to focus on husbandry and pasturage, she says. “You need to be able to plan, and see that livestock is well fed through seasonal drought and protected from disease in the wet periods.” While in the past you could set your watch by the rains in

Top names

Barbecues

Page 55: African Business Review - June 2015

R E TA I L

www. farmandc i ty.co .zw 5 5

FARM & C ITY CENTRE

Zimbabwe and the greater region, both crops and livestock are now affected by a much more erratic weather patterns, she adds.

In line with the scientific approach Farm & City is advocating for its customers, the company is moving to become a knowledge-based company. “Our company’s ICT has not progressed as much as we would like, so we now need to leapfrog!” Peggy Rambanapasi proclaims. Farm & City brought in an Indian specialist company, ITree Dynamics, to implement new business intelligence platforms that will equip them for the future. “If we can capture transaction data, then dice and slice that data in more ways, we can determine the buying patterns of the customers and look into their baskets so we can meet whatever challenges they have and offer the right product at the right time.” The investment will be good for Farm & City’s stock control and capital management too, as it will enable inventory levels to be cut, and a more flexible approach to ordering and fulfilment. And it is an essential preparation for another strategy, a move towards online trading.

“We need to get our farmers to be more efficient, to understand the elements that will allow them to be productive, and to get a business head on them. Where and when farming is a productive business it contributes to taxes, employment, and allows for the growth of downstream processing industry. That is a passion for our company – value addition, training and partnership!”

Company Information

I N D U S T RY

Retail

H E A D Q U A RT E R S

Zimbabwe

F O U N D E D

1908

E M P L O Y E E S

367

R E V E N U E

Not disclosed

P R O D U C T S /

S E R V I C E S

Agricultural supplies

Page 56: African Business Review - June 2015

Giza SystemsIntegrating Growth A blue ocean approach to industry specific technological solutionsWritten by: Nye Longman Produced by: Kevin Holmes

Page 57: African Business Review - June 2015

5 7

Page 58: African Business Review - June 2015

5 8 J u n e 2 0 1 5

GIZA SYSTEMS

Giza Systems has been operating successfully since 1974 and has grown to be a provider of niche systems integration

solutions across Africa and the Middle East, implementing projects as far afield as Russia and Latin America. Effectively combining decades of experience and market-breaking foresight, the company has struck a seemingly magical formula for growth in all directions: from its revenues, to its capabilities; from its employees to local communities.

OperationsThe company provides a range of industry specific technology solutions to asset-intensive industries which include telecoms, utilities,

Giza Systems

Headquaters

Page 59: African Business Review - June 2015

T E C H N O L O G Y

w ww.g izasystems.com 5 9

G IZA SYSTEMS

oil and gas, real estate, transportation, and manufacturing. Although its remit generally covers large scale, long term projects, it also provides operations and maintenance services as part of its portfolio.

Chairman and CEO of Giza Systems, Shehab ElNawawi has been shrewdly monitoring systems trends, he said: “Over the past five years, developers in the power sector, which is traditionally the field of engineering, are looking at using ICT to effectively manage demand, and that needs our technology.” His observation can be seen in the simple but extremely effective blue ocean strategy that the company adopts across all of its operations; it is certainly one that has allowed Giza Systems to expand across into

“Over the past five years, developers in the power sector, which is traditionally the field of engineering, are looking at using ICT to effectively manage demand, and that needs our technology.”

- Shehab ElNawawi, Chairman and CEO of Giza Systems,

Page 60: African Business Review - June 2015

6 0 J u n e 2 0 1 5

GIZA SYSTEMS

many countries, into new areas of technology and to become a strong regional player.

Giza Systems has continuous improvement at the core of its business practices; Shehab said: “We have a scorecard system that we use to measure our corporate performance; this is cascaded to departments and individuals; we track how we are performing year on year.” Using this system not only instils a feeling of progress within the company’s ethos, it also provides employees and management teams with hard facts to build on to ensure future success. It has cemented this initiative through its continued adherence to the ISO:140001, ISO:9001 and OHSAS:18001 global standards.

Shehab explained how the business was able to weather economic uncertainty and regime

“On our commercial side we are developing a portfolio of IOT products – our long standing partnerships mean that we have a tremendous understanding of what is required by our clients”- Shehab ElNawawi

Giza Systems power project

Page 61: African Business Review - June 2015

T E C H N O L O G Y

w ww.g izasystems.com 6 1

G IZA SYSTEMS

Airport complexity

change in Egypt: “It forced us to expedite our business in Kenya, Tanzania and Nigeria; our business in Saudi Arabia also kept growing.” It is therefore clear that diversification has enabled Giza Systems to remain profitable despite a major slowdown in a key territory.

In order to remain commercially agile and to maintain focus on its corporate objectives, the company maintains a wide range of partnerships across multiple sectors across Africa and the Middle East. Alongside partnerships with the Egyptian state water and electricity authorities, Giza Systems’ technological solutions are utilised by large providers such as Kenya’s KenGen, Saudi Telecom Company (STC), Tanzania Electric Supply Company Limited (TANESCO), and Ethio Telecom of Ethiopia.

Diversification has enabled Giza Systems to remain profitable

despite a major slowdown in a key territory.

Page 62: African Business Review - June 2015

6 2 J u n e 2 0 1 5

GIZA SYSTEMS

2015

Page 63: African Business Review - June 2015

T E C H N O L O G Y

w ww.g izasystems.com 6 3

G IZA SYSTEMS GIZA SYSTEMS

‘Blue Ocean’ technologyShehab explained the subtly sophisticated tiers of thinking that go into Giza Systems’ blue ocean strategy: “We are 45 years old but we have the mind-set and energy of a 20 year old, and the curiosity of a 5 year old. We try to blend these together, encouraging our employees to question the group’s performance. Everybody understands this exercise.”

Recognizing current and future technological trends has enabled Giza Systems to become instrumental in orchestrating convergence between differing sectors; Shehab explained: “Over the past five years, developers in the power sector, which is traditionally an engineering field, are moving into using IT solutions. But you need an SI (Systems Integrator) that understands

Powerline construction

2015

PHOENIX CONTACT, founded in 1923, with headquarters in Germany is a leading manufacturer of electrical connection, electronic interface, and industrial automation technology. Our worldwide distribution activities are effected via a global network with 14,000 employees, 50 own subsidiaries and more than 30 representations in Europe and Overseas, while the production network includes five production sites in Germany and ten production facilities in various parts of the globe. The product range includes components and system solutions for energy supply, including wind and solar, device, machine tools and control cabinets.

SUPPLIER PROFILEPHOENIX CONTACT MIDDLE EAST

Page 64: African Business Review - June 2015

6 4 J u n e 2 0 1 5

GIZA SYSTEMS

Alarm & Detection

since 1871

Mass Notification

Smoke Detection

Incident Management

Instant Messaging

Industrial Signaling

Voice Evacuation

Smoke Control

Fire Suppression

CO Detection

Heat Detection

Audible/Visible Signals

Voicemail Messaging

Duct Smoke Detection

Electronic Signage

Area of Rescue

www.kiddefiresystems.com

Kidde Fire Systems is a global leader in fire protection, protecting people, property, and processes from fire hazards. Whatever your business, wherever you work, a Kidde Fire Systems solution can be designed to protect your team and your operations. Our fire protection solutions include intelligent smoke and heat detectors, conventional and networked system controls, and the largest portfolio of fire suppression agents in the industry. And it is all designed, installed and maintained by Kidde Fire Systems’ highly skilled Authorized Distributor network.

Cement PlantsClean RoomsCommercial KitchensCommunicationsData ProcessingHeritage PreservationIron and Steel

Industrial Processes/ ManufacturingMarineMiningOil and GasPower GenerationRecords Storage

InDuStRIeS we PROteCt

the power industry in order to make that transformation. That is where we come in: we offer the best of both worlds.”

Utilising Supervisory Control And Data Acquisition (SCADA) systems, the company has been able to supply data management to one of humanity’s oldest practices: irrigation. In short, SCADA enables organisations to control equipment remotely, while simultaneously capturing data in the process. Shehab said: “We automate irrigation outlets – these are the biggest plantations in eastern Saudi Arabia which again proves that we are a leader in this space; we implement the systems that collect the

Transmission project

Page 65: African Business Review - June 2015

GIZA SYSTEMS T E C H N O L O G Y

w ww.g izasystems.com 6 5

data, consolidate it through our cloud offerings and analyse it through our business intelligence portfolio.”

He added: “On our commercial side we are developing a portfolio of IOT products; our long standing partnerships mean that we have a tremendous understanding of what is required by our clients.” Working closely with clients has therefore enabled the company to remain in a position to not only offer clients the newest technology, but solutions that are customised to the particularities of each client and sector individually.

Growing responsibly Working for a leading niche company provides Giza Systems employees with unique opportunities for growth and development, Shehab was keen to link this with the success of the business, he said: “There are always opportunities because the company is growing.” Employees can therefore reap all the benefits of being part of a growing, in-demand organisation, but are also subject to the often all too rare experience of occupying a unique space in the market.

This aspect of the company is leveraged to provide a particularly rewarding experience for engineering graduates beginning their career with Giza Systems; Shehab said: “We make sure that the environment for our graduates is friendly, unencumbered and simple – the projects are always challenging and the tech is always cutting edge.” From the outset, employees can

Key Personnel Shehab ElNawawiChairman and CEO Shehab ElNawawi is the Chairman and CEO of Giza Systems. He joined the company as Managing Director 2000 on a downturn, and by 2004 he turned the company around, then he tripling its top line and quadrupling its market valuation. He became the Chairman of the company in 2007.Shehab holds a BSc in Biomedical Engineering from Cairo University; he started his career in 1987 as a field engineer for Schlumberger Wireline in India where he remained until 1991. He then became the Network Manager for Rogers Data Services in Canada, overseeing technical trials of data-over-cable in 1994. In 1996 he ran the North Middle East sales office for Newbridge Networks, a voice and data switches manufacturer.

Page 66: African Business Review - June 2015

6 6 J u n e 2 0 1 5

GIZA SYSTEMS

see a clear line of career progression, alongside a bonus system linked to the company’s improvement score card and pension plan.

Giza Systems has involved itself in a range of initiatives aimed at improving the conditions of its employees and the communities it operates in. Shehab elaborated: “In order for us to win business, we have to establish trust with our customers; we don’t plan hit and run opportunities. We employ local people, develop them and get them to volunteer to help others in their country. The private sector must pay back to the societies it works in, if not it is not conducive to long term business growth.”

Giza Systems offers funding, technology, and

Toukh Water Plant

Page 67: African Business Review - June 2015

T E C H N O L O G Y

w ww.g izasystems.com 6 7

G IZA SYSTEMS

Power plant

expertise to initiatives in Cairo. It has pioneered a project that supports local women making schoolbags by hand using recycled materials by providing them with business support and assisting with microfinance arrangements. The company also sponsors a fabrication laboratory (FAB lab) that provides students with cutting edge design technology for free.

As a company whose success is so closely tied to the prosperity and development of its clients, Giza Systems has set a precedent for businesses everywhere. It has developed its own unique success story by concentrating on innovation and breaking new ground, as well as only competing with the standards it has itself set.

Company Information

I N D U S T RY

Techonology

H E A D Q U A RT E R S

New Cairo, Egypt

F O U N D E D

1974

E M P L O Y E E S

800

R E V E N U E

Not disclosd

P R O D U C T S /

S E R V I C E S

Systems Integration

Page 68: African Business Review - June 2015
Page 69: African Business Review - June 2015

6 9

Vodacom Business Africa Enabling continent-wide growth Written by: Sam Jermy Produced by: Kevin Holmes

Page 70: African Business Review - June 2015

7 0 J u n e 2 0 1 5

VODACOM BUSINESS AFRICA

A frica has some of the fastest growing GDP (Gross Domestic Product) rates in the world, with some countries growing

between 7-9 percent each year on average. With a population of more than 1 billion people, fast moving businesses are taking advantage of the opportunities on offer and Vodacom Business Africa (VBA) facilitates growth through its ICT services.

Vodacom Business Africa prides itself on being able to assist a range of multinational and medium-sized corporations, to expand across the different countries throughout the continent. Companies used to grow in small numbers but have now gained the confidence to expand to more than 10 countries at a time, which is where they are able to assist with connectivity.

Douglas Craigie Stevenson, Group Managing Director at Vodacom Business Africa (VBA) says: “We’re a total communications provider for multinationals, and that means we offer the full suite of ICT Services. CIOs (Chief Information Officers) expanding their businesses into Africa are able to get all their enterprise communication needs from VBA as a single service provider.”

Network stability and uptime are very important to running operations smoothly. VBA has a 24/7 Customer Service Operations Centre which monitors all aspects of the network. “We can tell you exactly where and when your network has a fault and resolve it.

International customers accustomed to world

The ICT subsidiary of Vodacom Group offers an unprecedented scope of enterprise communications services in over 40 African countries

Page 71: African Business Review - June 2015

www.vodacombus inessaf r ica .co .za 7 1

VODACOM BUSINESS AFRICA T E C H N O L O G Y

class service, tend to expect the same when expanding into Africa. Our business model is such that we enable business without borders, by offering connectivity across the continent. Where we are unable to lay down infrastructure, we have partnerships that ensure seamless connectivity from one point to the next.”

Service Capability As a world-class strategic partner connecting businesses to the African continent, VBA is a key ICT enabler for enterprises across the globe. With points of presence (PoPs) in more than 27 countries across Africa, Europe and Asia, the VBA enterprise communication network connects businesses to more than 42 countries s in Africa.

Take the weight off with full IT support.

Number of African countries accessible with

Vodacom’s MPLS networks

40

Page 72: African Business Review - June 2015

7 2 J u n e 2 0 1 5

VODACOM BUSINESS AFRICA

“The sheer geographical size of Africa brings its own challenges but we work to mitigate them. I think the whole digital landscape will be vastly different five years from now and so we strive to be ahead of the industry curve.” said Douglas Craigie Stevenson.

“We describe ourselves as a pan-African total communications service provider and have on the ground presence, with Operating Companies in 16 countries including Nigeria, Zambia, Kenya, Ghana and Cameroon amongst others. This is why we believe we can offer our customers whatever they need.” This has proven to be positive for VBA, since it has won

Networking that is geared for growth

Page 73: African Business Review - June 2015

T E C H N O L O G Y

www.vodacombus inessaf r ica .co .za 7 3

VODACOM BUSINESS AFRICA

“We describe ourselves as a pan-African total communications service provider and have on the ground presence, with Operating Companies in 16 countries including Nigeria, Zambia, Kenya, Ghana and Cameroon amongst others.”

– Douglas Craigie-Stevenson, Group MD at Vodacom Business Africa

industry awards for ICT Infrastructure as well as Cloud Service Provider of the year in Nigeria’s Beacon of ICT Awards for the last three years.

The company’s unique selling point centres on its heightened ability to offer a value added layer through services such as video conferencing, cloud computing and machine to machine (M2M) technology. Because of its network footprint, VBA offers scalability that many others do not.

Continuing growth “Looking at the exponential rate of growth in bandwidth and the way networks are laying down fibre, we decided to invest in more data

Heart and soul are nothing

without eyes and ears.

Page 74: African Business Review - June 2015

7 4 M a rc h 2 0 1 5

VODACOM BUSINESS SA

A Ready Business communicates across borders without compromising on quality.Network – Multi-Protocol Label Switching

A Ready Business has a competitive edge over rivals with crystal clear voice and video calls. It can really hear what clients are asking for and respond. A Ready Business can feel certain that it’s connected around the world over a single, secure network that delivers data transfer at the speed of light. Our MPLS network supports our enterprise customers with quality, high-speed connections. Are you Ready?

vodacom.com/africa

VodacomPower to you

A4 PRODUCT SERVICE QUALITY

D45936 Ready Bus A4 Product Service Quality V3.indd 1 2014/08/04 4:37 PM

Page 75: African Business Review - June 2015

VODACOM BUSINESS SA T E C H N O L O G Y

www.vodacombus inessaf r ica .co .za 7 5

A Ready Business communicates across borders without compromising on quality.Network – Multi-Protocol Label Switching

A Ready Business has a competitive edge over rivals with crystal clear voice and video calls. It can really hear what clients are asking for and respond. A Ready Business can feel certain that it’s connected around the world over a single, secure network that delivers data transfer at the speed of light. Our MPLS network supports our enterprise customers with quality, high-speed connections. Are you Ready?

vodacom.com/africa

VodacomPower to you

A4 PRODUCT SERVICE QUALITY

D45936 Ready Bus A4 Product Service Quality V3.indd 1 2014/08/04 4:37 PM

and customer service centres throughout Nigeria, South Africa and the wider continent.” There is a distinct opportunity that the high consumer population offers to inbound corporates. Data access enables consumers to generate content by telling their own stories which facilitates better customer engagement.

Data and digital strategy will enable enterprises to gather enough information about their consumption patterns in order to address customer needs and grow.

“To address the high volumes of social media usage by the same population, companies have a greater need for more bandwidth as a means to gather more data in the cloud,” said Craigie Stevenson.

“So our ability to be flexible around bespoke solutions for businesses is quite simple for us as we understand how to operate on the

Douglas Craigie-Stevenson

Group MD at Vodacom

Business Africa

“Looking at the exponential rate of growth for bandwidth and the way networks are laying down fibre, we decided to invest in more data and customer service centres throughout Nigeria, South Africa and the wider continent”– Douglas Craigie-

Stevenson

Page 76: African Business Review - June 2015

We focus on building,

managing and supporting

our network, giving you

the edge to focus on your

core business.

VODACOM BUSINESS AFRICA

7 6 J u n e 2 0 1 5

“Our customers push us, and we have to anticipate needs and secure their data. It’s an incredibly exciting industry, and I’m full of optimism about Africa.”

– Douglas Craigie-Stevenson

Page 77: African Business Review - June 2015

T E C H N O L O G Y

www.vodacombus inessaf r ica .co .za 7 7

VODACOM BUSINESS AFRICA

continent and how to extend the footprint. We offer a capability layer, and can securely host data in the cloud - allowing our customers to be innovators in business,” he added.

Strategic partnerships also help Vodacom Business Africa in its digital surge forward. One such partnership is with M2M firm X-Link, which pioneered the use of mobile networks to link card payment machines to banks. Through this partnership, they provide tailored mobile and fixed line machine-to-machine communication solutions, as well as devices and infrastructure for secure data processing and failover.

With mobile technology group Mezzanine, VBA offers tailor-made M2M solutions for enterprises in the health, agriculture and education sectors. The convergence with innovative technology is just one example of how Vodacom Business Africa is continuing to bring a fresh, pioneering approach to ICT in Africa.

Although Craigie Stevenson acknowledges challenges such as logistics and power outages, he believes these will be resolved. He said: “If you have a big enough problem, there is usually a plan to solve it, which drives innovation.

“Our customers push us, and we have to anticipate needs and secure their data. It’s an incredibly exciting industry, and I’m full of optimism about Africa and Vodacom Business Africa as a company.”

Company Information

I N D U S T RY

ICT

H E A D Q U A RT E R S

Johannesburg

F O U N D E D

2008

E M P L O Y E E S

N/A

R E V E N U E

N/A

P R O D U C T S /

S E R V I C E S

Multiprotocol Label

Switching (MPLS).

Virtual Private Network

(VPN) network

platforms. Bespoke

end-to-end ICT service

solutions.

Page 78: African Business Review - June 2015
Page 79: African Business Review - June 2015

Suez Canal Container TerminalGrowing

with Egypt Written by: Nye Longman

Produced by: Daniel Pritchard

Page 80: African Business Review - June 2015

8 0 J u n e 2 0 1 5

SUEZ CANAL CONTAINER TERMINALSUEZ CANAL CONTAINER TERMINAL

With over $750 million invested, SCCT is set to become a key Egyptian shipping hub, with the capacity to successfully

compete with any of the existing ports along the Mediterranean.

Initiated in 1999 and operational since 2004, 55 percent of the company is owned by APM Terminals, 20 percent by COSCO, 10 percent by Suez Canal and Affiliates and 5 percent by the National Bank of Egypt, with the remaining 10 percent share divided between Egyptian private sector investors.

Vital to Egypt’s growth Klaus Holm Laursen, Managing Director of SCCT highlighted that the terminal near Port Said is to play a significant role in Egypt’s future economic expansion. It will be crucial President Sisi’s economic plan to create the Suez Canal Zone: a long term infrastructure development that aims to increase trade and create hundreds of thousands of jobs.The terminal plans to extend its capacity to exceed 5.4 million per year as part of its ongoing expansion efforts. Currently, SCCT has deployed 20 super post-panamax quay cranes, 58 rubber tyre gantry cranes (RTGs) 165 terminal tractors, and 59 spreaders.

Laursen added: “We are prepared for the huge levels of traffic that are commonly seen today. We have ordered another four of each crane, which has cost over $42 million. We

SCCT is capitalising on its strategic location between Europe and Africa, and is leveraging investment to maintain its influence in the Mediterranean

Page 81: African Business Review - June 2015

www.scctpor tsa id .com

SUEZ CANAL CONTAINER TERMINALSUEZ CANAL CONTAINER TERMINAL

will soon be receiving another five gantry cranes to increase our capacity.” These cranes can reach a height of over 40 metres, enabling them to meet the requirements of the world’s largest container vessels.

The Suez Canal is in a critical geographic location, providing the African continent with a direct trade route into Europe and the Middle East. Laursen acknowledged its importance, he said: “It would be truly devastating not to have access to our facilities; not only would costs increase for all those involved, it would also take longer for many goods to enter Egypt and the broader continent.” He also acknowledged that, despite its privileged geographic location, SCCT is in in a competitive environment, jockeying for position with other hubs such Jebel Ali, Alexandria, and Tunis, among many others dotted

SCCT’s tallest cranes exceed

40 metres which enables them to service the world’s largest

container vessels.

S U P P LY C H A I N

SCCT is set to become a key Egyptian shipping hub

Page 82: African Business Review - June 2015

8 2 J u n e 2 0 1 5

“The Suez Canal is situated in a

critical geographic location, providing

the African continent with a

direct trade route into Europe and

the Middle East”

– Klaus Holm Laursen, Managing Director

SUEZ CANAL CONTAINER TERMINAL

Page 83: African Business Review - June 2015

S U P P LY C H A I N

www.scctpor tsa id .com

around the Mediterranean.

Tomorrow’s technologyIn such a competitive market, it is vital that SCCT stays ahead of the game; it is leveraging the latest developments in management systems technology in order to maintain its lead. Its successful implementation of the cutting edge Navis N4 Terminal Operating System (OS) is both timely and forward thinking. The new OS is innovative for its ability to integrate IT strategy and centralise back office operations; it also has the capacity for new technological additions further down the line due to its open architecture.

Laursen said: “It is the most advanced Operating System in the world. If you imagine that the container terminal was like a human body, it was like getting a new brain; before, we had a total of 53 systems running across the terminal.”

The Navis N4 OS has been rolled out across many terminals all over the world, but SCCT is one of the largest operations to do so. According to over three quarters of its customers surveyed, implementing N4 technology has improved both operational visibility and yard equipment utilisation.

Positive cultureWorking for a container terminal carries great responsibility at every level, which is why Laursen and his management team are keen to not only establish exemplary working practices, but also

SUEZ CANAL CONTAINER TERMINAL

Key Personnel Klaus Holm LaursenManaging Director

Klaus Holm Larsen has a degree in Accounting and Auditing from the University of Aarhus. Before assuming his role as Managing Director of SCCT, he was a manager for PriceWaterhouseCoopers and has also worked at c-level positions within the port terminals industry, including Maersk, Aqaba Container Terminal, and APM Terminals.

Page 84: African Business Review - June 2015

SUEZ CANAL CONTAINER TERMINAL

FUTURE COMPANY

Tel 0020572378153Fax 0020572348153Mob 00201005054059

[email protected]@hotmail.com

Future Co • 4 Cornish El Nil • Damietta • Egypt

Future Company is the main supplier for wire ropes and spare parts for container equipmentparts for container equipment

Our proprietary and innovative German engineered rope designs deliver the highest level of performance and safety

to create a positive culture across the business. Perhaps it was this idea which led them to encourage workers to ask: “Why do I come to work?” He said: “We are trying to create a sense of ownership between our employees and the equipment they operate. An employee that owns his own cab looks after his own much more so than if it belongs to his employer; we have noticed that employees become much more observant and proactive maintaining it.” To ensure that this is reinforced, the company makes sure to provide performance related bonuses.

The culture of the SCCT workforce is certainly enviable, Laursen was keen to recognise how

Page 85: African Business Review - June 2015

S U P P LY C H A I N

www.scctpor tsa id .com

SUEZ CANAL CONTAINER TERMINAL

well they could quickly adapt to the change to the N4 OS, he said: “We were impressed with how so many people could adapt all at once to do their jobs in a new way.” It is certainly a credit to both management and the company as a whole for 2,000 employees to be quickly adapt to the implementation of a radically modern Operating System.

Corporate Social Responsibility SCCT recognises that through a carefully executed approach, its growing operations can have a positive impact on both local communities and the environment. Laursen summed up his company’s attitude when he said: “We want to develop a good relationship with the community and we want to provide opportunities for local people.”

The number of staff the Suez

Canel Container Terminal employs

2,000

Suez Canal Terminal by night

Page 86: African Business Review - June 2015

SUEZ CANAL CONTAINER TERMINAL

8 6 J u n e 2 0 1 5

“The work of SCCT over the past decade has shown that continuous growth does not simply benefit the local community financially, but also instils skills and attitudes for life.”– Klaus Holm Laursen, Managing Director

Page 87: African Business Review - June 2015

S U P P LY C H A I N

www.scctpor tsa id .com

SUEZ CANAL CONTAINER TERMINAL

The company has realised its vision by providing education opportunities to local communities; it has entered into an agreement with the Egyptian Ministry for Education to fund the construction of a secondary school in Balouza village in the North Sinai Governorate.

SCCT is also keen to invest in the prosperity of future generations, creating roughly a hundred opportunities to become a through its partnership with the Port Training Institute at the Arab Academy for Science, Technology, and Maritime Transport (AASTMT). Laursen commented: “We wanted to help the local the community to provide for themselves; we provided them with fair pay and training, and even provided those that excelled with a job once the apprenticeship expired.”

Reducing its environmental impact has also been a top priority for SCCT. So far it has worked to recycle energy used in its cranes and use solar powered cells to heat much of the water used on site. Interestingly, the company is also exploring greening the surrounding desert to benefit the wider community.

The work of SCCT over the past decade has shown that continuous growth does not simply benefit the local community financially, but also instils skills and attitudes for life. This company’s critical position between three vast economic territories, alongside the diligent management of Klaus Holm Laursen and his team, will ensure that this model of shared success will continue for some considerable time.

Company Information

I N D U S T RY

Supply Chain

H E A D Q U A RT E R S

Egypt

F O U N D E D

1999

E M P L O Y E E S

2,000

R E V E N U E

Not Disclosed

P R O D U C T S /

S E R V I C E S

Shipping, Port Terminals,

Supply Chain, Operating

Systems

Page 88: African Business Review - June 2015

NIGERDOCKWest Africa’s Leading Oil & Gas Services CompanyWritten by: Sam Jermy Produced by: Richard Deane

Page 89: African Business Review - June 2015

8 9

Page 90: African Business Review - June 2015

9 0 J u n e 2 0 1 5

NIGERDOCK

Meji Platform - Chevron

The company, which is strategically located on Snake Island Integrated Free Zone in Lagos, focuses on upstream oil and gas services (EPC- Green&Brownfield Projects); Marine Services (Ship Repair & maintenance); Base Support services (Logistics, accommodation, catering, Real estate); Training and Development services (Welding, Fabrication, Machining, HSE, etc).

Nigerdock is West Africa’s leading indigenous upstream oil and gas services company focused on Oil & Gas

construction and marine services including offshore fabrication, ship building and repair, industrial training and specialised Oil & Gas and Maritime support. It is strategically located on Snake Island Integrated Free Zone, in Lagos, with immediate access to the open seas.

Snake Island Integrated Free Zone is a leading West African industrial development. Focused on Maritime and Oil & Gas Services and Operations, it offers tremendous opportunities for International Businesses to participate in Nigerian and West African Deepwater Projects.

The company said: “We lead the development of Nigerian content in our industries, achieve operational excellence and growth by

Page 91: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK

www.n igerdock .com 9 1

Snake Island Integrated Free Zone

“Nigerdock adds value to the Nigerian Oil and Gas

and Mariitime Industries”

-Nigerdock

continuously training our workforce and investing in technological resources enabling us to deliver value to our shareholders, customers, employees and the nation.

“Nigerdock adds value to the Nigerian Oil and Gas and Maritime Industries and the Nigerian Economy by providing products and services to world class standards of safety quality and on-schedule delivery.”

Company VisionNigerdock plans to create and operate a fully functional support centre to the Deepwater Oil and Gas Industry in Nigeria, through the active attraction of investment and creation of employment opportunities resulting from the progressive development of an efficient, secure,

Page 92: African Business Review - June 2015

T 053-321788 F 053-321789 M [email protected] www.wellmanngroup.com

Our Partners

• Ballast Operations• Heavy Lift Operations• Modular Weighing & Jacking• Marine Logistics & Cargo Barges• Land Reclamation & Creek Improvement• Front End Engineering Design

Wellmann group offer a one stop

shop supply chain solution comprising

Front end Engineering and Calculation,

Heavy lift, Weighing, Jacking, Load

out operations utilizing skilled and

competent personnel. wellmann also

own and operate Self-propelled modular

trailers(SPMT),offshore barges, and

modular Jacking and weighing systems.

About Us

Block 22 • N.P.A Housing Estate • Airport Road • Warri-Delta State • Nigeria

We Specialise In

Page 93: African Business Review - June 2015

T 053-321788 F 053-321789 M [email protected] www.wellmanngroup.com

Our Partners

• Ballast Operations• Heavy Lift Operations• Modular Weighing & Jacking• Marine Logistics & Cargo Barges• Land Reclamation & Creek Improvement• Front End Engineering Design

Wellmann group offer a one stop

shop supply chain solution comprising

Front end Engineering and Calculation,

Heavy lift, Weighing, Jacking, Load

out operations utilizing skilled and

competent personnel. wellmann also

own and operate Self-propelled modular

trailers(SPMT),offshore barges, and

modular Jacking and weighing systems.

About Us

Block 22 • N.P.A Housing Estate • Airport Road • Warri-Delta State • Nigeria

We Specialise In

Page 94: African Business Review - June 2015

SUPPLIER PROFILE

THE WELLMANN GROUPThe Wellmann Group evolved in 1991 as a result of successful completion of high profile projects in the Oil and Gas industry, utilizing the resources and expertise of local and international companies. This evolution has resulted in the current group capacity to undertake major projects in Fronts end engineering, Heavy lift, Marine movement, Modular Jacking and Weighing System. Other members of the group are Pritod Construction, Brazerville International and limelight Entrepreneurs.

She owns and operates a vast fleet of self propelled modular trailers, offshore Barges, synchronized Jacking/Weighing System, Mooring Winches and Ballast pumps. The Wellmann Group have delivered on the following projects, to mention but a few are ; Chevron Agbami FPSO Project, Snepco Bonga FPSO Project, Chevron EGTL Project, Total Ofon Project, Chevron EGP3 Project, Total Usan FPSO Project, Shell Ovhor Concrete Barge Towage, ExxonMobil Satellite Field Project, Chevron Didbi & Olero Concerte Barge Towage and Total OWL Module Loadout etc.

CEO/Founder

Chris iyovwaye is a graduate of international studies and diplomacy from university of Benin Nigeria. He hails from Delta State Nigeria and speaks English fluently.

Website: www.wellmanngroup.com

Page 95: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK

www.n igerdock .com 9 5

commercially effective support infrastructure, and its continued cost-efficient operation.

The organisation’s training school offers world class training of personnel in the fields of Welding, Pipefitting, Plating and Machining. The Training School has been selected as a centre in Nigeria for the training and certification of welders to International Standards. This programme is being coordinated by the Nigerian National Petroleum Corporation (NNPC) and actively supported by stakeholders in the Industry. It is part of the Federal Government’s Nigerian Content Development Policy for the Oil and Gas Industry.

“The Training School has fully equipped classrooms which can be utilised for most training requirements including Rigging, Safety,

“Nigerdock addsvalue to theNigerian Oil andGas and MaritimeIndustries and theNigerian Economyby providingproducts andservices to worldclass standardsof safety qualityand on-scheduledelivery”

– Nigerdock

Bonga FPSO - Shell

Page 96: African Business Review - June 2015

Founded in 1997 by seasoned professionals, INSPECTION AND TESTS NIGERIA LIMITED (ITL), an ISO 9001-2008 Certifi ed Company, has become a topmost local brand with both an international outlook and a multinational reach – Ghana & USA, and various Nigerian branches.

Multiplying her tentacles of services from quality control, quality assurance and non-destructive testing services to allied and complementary services in the oil, gas, marine and energy industries – including integrity assessment, technical integrity verifi cation, blasting, painting and corrosion control services, lifting inspection, shop fl oor & expediting, PMI, OCTG Controls, testing & management, pressure

testing to above 20,000 Psi, Post Weld Heat Treatment as well as Training and Manpower development in Welding Inspection and other Engineering Supervision scopes such as AWS, API & PCN Schemes & Welder Training to IIW Schemes under NIW

Our Destructive Testing Laboratory is in a class of its own and offers all that is needed to qualify both welder and procedure for any project scope and specifi cation, manned by mature professionals operating up-to-date ultra-modern equipment. Our personnel are trained to the best schemes and levels obtainable in the industry and we are proud of their tenacity of purpose and commitment to professionalism and ethics.

The ITL Brand is unique because we are a God-fearing people willing to go the extra mile any time, any day. We are resilient and adaptable to the needs of our client and show transparency with moral ethics in our business dealings. Above all we always put ourselves in our client’s shoes to better understand and meet his or her needs.

Km 1 Eleme-Onne Road • Off Eleme Junction Flyover • Opposite Bristow Quarters • P.O.Box 5064 • Port Harcourt • Rivers State • Nigeria

Who are we?

+234 (0)84-301-858 • +234 (0)803 500 6525 [email protected] www.inspectionandtests.com

A ONE-STOP SHOPFOR ALL YOUR

TESTING & INSPECTION NEEDS

Core Values

Page 97: African Business Review - June 2015

Founded in 1997 by seasoned professionals, INSPECTION AND TESTS NIGERIA LIMITED (ITL), an ISO 9001-2008 Certifi ed Company, has become a topmost local brand with both an international outlook and a multinational reach – Ghana & USA, and various Nigerian branches.

Multiplying her tentacles of services from quality control, quality assurance and non-destructive testing services to allied and complementary services in the oil, gas, marine and energy industries – including integrity assessment, technical integrity verifi cation, blasting, painting and corrosion control services, lifting inspection, shop fl oor & expediting, PMI, OCTG Controls, testing & management, pressure

testing to above 20,000 Psi, Post Weld Heat Treatment as well as Training and Manpower development in Welding Inspection and other Engineering Supervision scopes such as AWS, API & PCN Schemes & Welder Training to IIW Schemes under NIW

Our Destructive Testing Laboratory is in a class of its own and offers all that is needed to qualify both welder and procedure for any project scope and specifi cation, manned by mature professionals operating up-to-date ultra-modern equipment. Our personnel are trained to the best schemes and levels obtainable in the industry and we are proud of their tenacity of purpose and commitment to professionalism and ethics.

The ITL Brand is unique because we are a God-fearing people willing to go the extra mile any time, any day. We are resilient and adaptable to the needs of our client and show transparency with moral ethics in our business dealings. Above all we always put ourselves in our client’s shoes to better understand and meet his or her needs.

Km 1 Eleme-Onne Road • Off Eleme Junction Flyover • Opposite Bristow Quarters • P.O.Box 5064 • Port Harcourt • Rivers State • Nigeria

Who are we?

+234 (0)84-301-858 • +234 (0)803 500 6525 [email protected] www.inspectionandtests.com

A ONE-STOP SHOPFOR ALL YOUR

TESTING & INSPECTION NEEDS

Core Values

Page 98: African Business Review - June 2015

SUPPLIER PROFILE

INSPECTION AND TESTS

Inspection and Tests Nigeria Limited (ITL) is an ISO 9001- 2008 certified

Company involved in Quality Assurance, Quality Control, Project

Management, Technical Integrity Verification (TIV), As-Built Verification, Pre-Commissioning & Commissioning Inspection, Material

Verification, Boroscopic Examination, Positive Metal Identification (PMI),

Leak Testing, Tank Calibration & Measurements, Tank & Tank Floor

Inspection, Valves inspection, Corrosion Mapping, Buried Lines identification,

Pre & Post Weld Heat Treatment, Pressure Testing, Vacuum

Box Inspection, as well as blasting/painting of facilities onshore/offshore. We also conduct Lifting Inspection for Offshore

Containers/accessories and handle Tubular (OCTG) management and

inspection to relevant specifications. We carry out basic Nondestructive

& Destructive Testing for onshore/offshore operations. Our NDT capabilities include Ultrasonic Flaw Detection, Industrial

Radiography, Magnetic Particle Inspection, Dye ! Penetrant Inspection, etc while our Destructive Testing covers Charpy V-Notch, Bend,

Tensile, Compression, Hardness, Macro & Micrography, etc.

COMPANY PROF

We also conduct advanced inspection and testing services including AUT, PAUT, Eddy Current, etc.

We also conduct various Training and Manpower Development for the Oil, Gas, Marine and Power industries, including QA/QC management, API & NDT Training and Certification, and in collaboration with our Joint Venture partners. Welding Institute of UK (TWI), we conduct welding inspection training to internationally recognised certification. (CSWIP)

NIGERIA LIMITED

Page 99: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK

www.n igerdock .com 9 9

Quality and First Aid. It has the ability to train and test Welders in SMAW, MMAW, FCAW and TIG processes, in all positions and to any Client’s requirements whilst certifying to Lloyds, ABS and DNV standards. All trainees must attend a thorough induction program including basic safety and quality training.” the management commented.

Pipefitters and platers are trained in practical and theoretical fabrication techniques including manual and machine burning and cutting, layouts and fit-ups, auto-levelling, measuring, preparation methods and tacking.

Machinists are trained in manual and semi-automatic processes including detailed marking out, turning and screw threading on lathes, metal

Eiffel Living Quarters

- Total

Adriatic VIII Refurbishment - Transocean

Page 100: African Business Review - June 2015

1 0 0 M a rc h 2 0 1 5

NIGERDOCK

1990-2015

BUILDING SEVICES

M E P CONSTRUCTION

WATER TREATMENT

INDUSTRIAL PLANTS

TRANSMISSION AND DISTRIBUTION

POWER GENERATION,

Devoted to the developmentand prosperity of NIGERIA

25 Anniversaryth

[email protected]

Abuja138 Amin Kano Crescent,uWuse II, FCT Abuja, NigeriaTel: +234 (0)9 461 1362Fax: +234 (0)9 461 1364

Lagos269B Kofo Abayomi Street,Victoria Island, Lagos, NigeriaTel: +234 (0)1 271 4167Fax: +234 (0)1 271 4168

HEAD OFFICE

Page 101: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK NIGERDOCK

www.n igerdock .com 1 0 1

joining through processes, machining of intricate components, sinking dies, cutting of Gears and machining of bushings and eccentric turning.

Atlantic Aviation Free Zone Enterprise is a Nigerian helicopter services company dedicated to providing safe and efficient aviation support by adhering to the highest standards of integrity and quality.

It is dedicated to serving Nigeria’s offshore oil & gas industry to provide transportation to platforms and other offshore installations, helicopter maintenance repair & overhaul, and Search & Rescue (SAR) operations.

OperationsNigerdock is the leading EPC (Engineering, Procurement and Construction) contractor,

Atlantic Aviation Free

Zone Enterprise

1990-2015

BUILDING SEVICES

M E P CONSTRUCTION

WATER TREATMENT

INDUSTRIAL PLANTS

TRANSMISSION AND DISTRIBUTION

POWER GENERATION,

Devoted to the developmentand prosperity of NIGERIA

25 Anniversaryth

[email protected]

Abuja138 Amin Kano Crescent,uWuse II, FCT Abuja, NigeriaTel: +234 (0)9 461 1362Fax: +234 (0)9 461 1364

Lagos269B Kofo Abayomi Street,Victoria Island, Lagos, NigeriaTel: +234 (0)1 271 4167Fax: +234 (0)1 271 4168

HEAD OFFICE

Energo Nigeria-Ltd. is a private, engineering & contracting company founded in 1990. Years of experience has taught us to be fast and agile, keen and smart to take chances and stand for what we believe in - Create value for all our stakeholders.Responding to the needs of electric-power providers, industries, Government and Public authorities in Nigeria and worldwide

Address: Aminu Kano Crescent No.138, Wuse 2, Abuja

Tel: +234 9 4611362

Fax: +234 9 4611364

Email: [email protected]

SUPPLIER PROFILEENERGO

Page 102: African Business Review - June 2015

1 0 2 J u n e 2 0 1 5

NIGERDOCK

West Africa’s Leading Oil & Gas Services Company

specialised in the fabrication of topside mod¬ules, subsea manifolds, jackets, wellheads, satellites, process platforms, process piping, buoys, piles yokes, and double joints.

It also specialised in offshore installa¬tions of pipe spools, supports, platforms and heat shielding including pipe coating and the installation of MOV’s, flowmeters, P&T trans-mitters, and F&G detection systems.

Management said: “We have the best Training School in the country constantly training the

“We have the bestTraining Schoolin the countryconstantly trainingthe Offshore Welders,Grinders, Fitters,Blasters, Painters,Scaffold¬ers andRiggers to the

highest levels”– Nigerdock

Page 103: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK

www.n igerdock .com 1 0 3

Offshore Welders, Grinders, Fitters, Blasters, Painters, Scaffolders and Riggers to the highest levels. This attains the best capability and expertise that are required to deliver in accordance with international quality and safety standards. Our team is sprinkled with National and International expertise and experience deliver projects safely, on time and within budget.

“The Pressure Vessel Division has the resources to manufacture pressure ves¬sels, columns, drums and process plant packages for the

Size of Nigerdocks graving dry dock

25,000DWT

Page 104: African Business Review - June 2015

1 0 4 M a rc h 2 0 1 5

NIGERDOCK

GLORY HOUSE KM 18, PHC/ABA EXPRESSWAY, BY OLD TOLL PLAZA PORT HARCOURT, RIVERS STATE, NIGERIA

0803 309 02790903 316 3426 [email protected][email protected]

STOCKISTS/SUPPLIERS OF STEEL MATERIALSPIPE FITTINGS & VALVES

LEASINGCRANE/EARTH MOVING EQUIPMENTSLIGHT & HEAVY DUTY TRUCKS

CONSTRUCTION ENGINEERING

STOCKISTS/SUPPLIERS OF STEEL MATERIALS

We ValueSafety, People, Commitment, Integrity, Adaptability and Flexibility, Trust and Customer Satisfaction

Page 105: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK NIGERDOCK

www.n igerdock .com 1 0 5

Oil & Gas Industry and is ASME U & R Stamp Certified. Process modules and large skid packages are also manufactured in conjunction with the Offshore Fabrication Division.

“The company as a whole is capable of producing design engineering to all international codes of construction and has recently invested in new plant & equipment including a CNC plate cutting machine, plate rolling to 100mm thick, columns & booms for semi-automatic welding techniques, rotators, a pipe profiling machine and more all in accordance with the latest technology.”

Nigerdock’s Shipyard Division is the largest facility of its kind in West Africa with an out- Dry Dock

Ofon Phase II Projects

GLORY HOUSE KM 18, PHC/ABA EXPRESSWAY, BY OLD TOLL PLAZA PORT HARCOURT, RIVERS STATE, NIGERIA

0803 309 02790903 316 3426 [email protected][email protected]

STOCKISTS/SUPPLIERS OF STEEL MATERIALSPIPE FITTINGS & VALVES

LEASINGCRANE/EARTH MOVING EQUIPMENTSLIGHT & HEAVY DUTY TRUCKS

CONSTRUCTION ENGINEERING

STOCKISTS/SUPPLIERS OF STEEL MATERIALS

We ValueSafety, People, Commitment, Integrity, Adaptability and Flexibility, Trust and Customer Satisfaction

Page 106: African Business Review - June 2015

© 2015 Baker Hughes Incorporated. All Rights Reserved. 42753 02/2015

Partner with us and reduce your downtime for scheduled maintenance and unforeseen shutdowns of your processing assets.

Our integrated nitrogen, cleaning, and drying process maintenance services are designed to do one thing: get you back up and running as fast as possible. And our multi-skilled experts have the experience and proven capability to engineer safe, reliable solutions to shorten your project schedule and recover downtime and financial losses.

Visit BakerHughes.com/PPS to learn how our certified project managers can optimize your maintenance objectives so you avoid costly delays.

Avoid costly delays.

Page 107: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK

www.n igerdock .com 1 0 7

standing history in the marine industry. It is specialised in the fields of ship building, ship repair, maintenance and refurbishment. It has a 25,000DWT graving dry dock, a 3,500DWT floating dock, quayside facilities and weather proof multipurpose workshops.

Not satisfied with standing still, the company has impressive plans to develop and expand its Shipyard Division with the objective to improve its specialist and engineering capacity and carry out more complex operawtions including rig refurbishment and the ability to build larger vessels. The shipyard management is focused on offering its clients the highest level of service and to consistently improve on its quality and level of workmanship.

© 2015 Baker Hughes Incorporated. All Rights Reserved. 42753 02/2015

Partner with us and reduce your downtime for scheduled maintenance and unforeseen shutdowns of your processing assets.

Our integrated nitrogen, cleaning, and drying process maintenance services are designed to do one thing: get you back up and running as fast as possible. And our multi-skilled experts have the experience and proven capability to engineer safe, reliable solutions to shorten your project schedule and recover downtime and financial losses.

Visit BakerHughes.com/PPS to learn how our certified project managers can optimize your maintenance objectives so you avoid costly delays.

Avoid costly delays.

‘The company has impressive plans to develop and expand its Shipyard Division with the objective to improve its specialist and engineering capacity and carry out more complex operawtions including rig refurbishment and the ability to build larger vessels’

Baker Hughes Process and Pipeline Services (PPS) is the world’s leading service provider for process and pipeline pre-commissioning, maintenance and inspection applications. For over forty years, a staff of more than 1000 professionals, over forty bases worldwide, and the industry’s largest fleet of process and pipeline equipment has delivered a prompt, reliable response to our clients’ needs, combining expertise with advanced technologies for effective cleaning, drying, testing and inspecting process and pipeline systems. We have introduced many ground-breaking services to the process and pipeline industry: nitrogen/helium leak testing, foam inerting and, more recently, hybrid cooldown technology for process plants.

SUPPLIER PROFILEBAKER HUGHES

Page 108: African Business Review - June 2015

NIGERDOCK

Trobatt Technical Company Limited

Trobatt specialises in electrical, instrumentation and telecoms construction

and maintenance for the oil and gas industries in Nigeria.

080 3583 1403080 5540 7428

[email protected]

OAASIS Group Ltd, a DistributionNOW company, is a leading distributor of PPE and MRO equipment to clients in on and offshore industrial sectors.

OAASIS is an offi cial distributor of the Traverrse Safety Workwear brand, providing cost effective solutions for the supply of high quality workwear and PPE.

www.oaasisgroup.com | [email protected]

SUPPLYINGTHE FUTUREOF INDUSTRY

Contact OAASIS Group now for more information.

www.traverrse.com

[email protected]

View the full range online:www.traverrse.com

Hand Protection

The Traverrse brand is synonymous

with safety, quality and comfort and is

trusted by workmen worldwide.

Protective Eyewear

Safety Footwear

Safety Workwear

Personal Protection

KitbagsGreat Yarmouth

Merchants House, Gapton Hall Road, Great Yarmouth, Norfolk. NR31 0NL

+44 (0) 1493 660690

AberdeenAtlas House, Greenbank Crescent,

East Tullos Ind Est, Aberdeen. AB12 3BG+44 (0) 1224 893332

OAASIS Group Ltd, a DistributionNOW company, is a leading distributor of PPE and MRO equipment to clients in on and offshore industrial sectors.

OAASIS is an offi cial distributor of the Traverrse Safety Workwear brand, providing cost effective solutions for the supply of high quality workwear and PPE.

www.oaasisgroup.com | [email protected]

SUPPLYINGTHE FUTUREOF INDUSTRY

Contact OAASIS Group now for more information.

www.traverrse.com

[email protected]

View the full range online:www.traverrse.com

Hand Protection

The Traverrse brand is synonymous

with safety, quality and comfort and is

trusted by workmen worldwide.

Protective Eyewear

Safety Footwear

Safety Workwear

Personal Protection

KitbagsGreat Yarmouth

Merchants House, Gapton Hall Road, Great Yarmouth, Norfolk. NR31 0NL

+44 (0) 1493 660690

AberdeenAtlas House, Greenbank Crescent,

East Tullos Ind Est, Aberdeen. AB12 3BG+44 (0) 1224 893332

Page 109: African Business Review - June 2015

NIGERDOCK E X C E L L E N C E D E L I V E R E DNIGERDOCK

www.n igerdock .com 1 0 9

CollaborationsSkillbase is a part of Jagal Energy, owners of Nigerdock Nigeria PLC, also located within Snake Island Integrated Free Zone, and an integral part of the Snake Island DISC (Deepwater Integrated Support Centre) Concept. Skillbase is a cost-efficient logistics hub at the heart of a service centre for the oil & gas industry. It is a model of oil industry design and planning, bringing services and suppliers together on a single site, linked to deepwater quaysides with capacity to handle supply vessels and cargo imports simultaneously.

Skillbase is designed to support exploration and development drilling, subsea construction and maintenance, FPSO Module Assembly and

Bonga Deepwater

Buoy - Shell

Page 110: African Business Review - June 2015

Promoting Excellence Through Quality

Admin Offi ceNo.4 Green Village Estate RoadBy Ap Filling StationOff Akpajo/Elelenwo Road Port Harcourt, River State

Operations Offi ceNo.310 Port HarcourtAba ExpresswayPort Harcourt River State

Contact Us+234 806 822 [email protected]@fairtex.com.ngwww.fairtex.com.ng

• Heavy Weighing• Fabrication• Load-out• Ballasting• Mooring

• Heavy Transportation• Insulation Services• Material Inspection• Non Destructive Testing• Lifting Equipment Inspection

QUALITY IN ALLQUALITY IN ALLQUALITY IN ALL

MUDIAME INTERNATIONAL LIMITED 105 IGBO-ETCHE ROAD, OPPOSITE ENARCORUMUOKWURUSHI, PORT HARCOURT, RIVERS STATE, NIGERIA

ONE STOP LABORATORYMudiame is a one stop Laboratory that offers Mechanical Destructive and Non Destructive Testing, Corrosion Testing, Calibration, Inspection Services, Civil Material Analysis, Training and Certification.

MUDIAME INTERNATIONAL LTD

234 8103 56 7175 [email protected] [email protected] www.mudiame.com

Page 111: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK

www.n igerdock .com 1 1 1

Hook Up, Operations and Maintenance, Integrated Project Teams with offices, accommodation and passenger and material transport links.

In July 2008, Mobil (MPN) in joint venture with the Nigeria National Petroleum Company (NNPC) awarded the procurement and fabrication of Abang and Itut well platforms as part of the Satellite Field Development Project Phase 1 in OMLs 67 and 70. The project is the first of its kind to be executed in Nigeria where two complete platforms (from mud-mat to helideck) are fabricated simultaneously in-country. The scope of work comprised of jackets/appurtenances, piles, subsea templates, topsides/associated skids and E&I systems fabrication.

Nigerdock collaberated to refurbish a

16,000 ton rig, a first of its kind

in Nigeria.

Satellite Field Projects - Mobil

Page 112: African Business Review - June 2015

Nothing too heavyNothing too high

Buildwell Plants and Equipment Industries LimitedSarens Buildwell Nigeria Ltd

+234 7098821313/4 +234 17735598

[email protected]

www.buildwellng.com

Block “O”, Plot “4” Gateway City Estate Industrial Area Joint Company of SARENS Group and BUILDWELL GroupLagos-Ibadan ExpresswayIbafo, Ogun StateNigeria

Joint Company of SARENS Group and BUILDWELL Group

Sarens Buildwell Nigeria LtdSarens Buildwell Nigeria LtdJoint Company of SARENS Group and BUILDWELL GroupJoint Company of SARENS Group and BUILDWELL Group

AFRICA’S FUTURE ENERGY PROVIDER

Fabrication & ConstructionElectrical & Instrumentation

Cathodic ProtectionInspection Services

Calibration ServicesManpower Supply

Procurement

WE ARE 100% NIGERIAN OWNED

+234 803 4022 427 +234 809 3964 682

www.petroequipmentlogistics.com [email protected]

Block V House 3B Abraham Adesanya Estate Ajah Lagos

Page 113: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK

Nigerdock employees working onsite.

www.n igerdock .com 1 1 3

Then in December 2009, Transocean and Nigerdock along with the Nigerian Ports Authority (NPA), Nigerian Maritime Administration and Safety Agency (NIMASA) and the Nigerian Content Division of the Nigerian National Petroleum Corporation (NNPC) collaborated to take on a project that was yet another first of its kind in Nigeria, the refurbishment and maintenance of the gigantic jack-up rig - the Adriatic VIII.

The rig weighs 16,000 tonnes with each leg measuring 140 metres in height. The scope of work included steel repair and general maintenance. The rig was the first of its kind to be berthed alongside any facility within Nigeria.

Page 114: African Business Review - June 2015

1 1 4 J u n e 2 0 1 5

NIGERDOCK

A total of 30,000 man hours of training was expended in the training of welders and fitters in a special training program conducted between October 2008 and March 2009. Also, an additional five trainee engineers were assigned by the NNPC’s Nigerian Content Division to Nigerdock for a special on-the-job capacity building program.

Nigerdock and Snake Island Integrated Free Zone are also strategic partners to Snepco (Shell Nigeria Exploration and Production Company) who coordinated the entire operations, logistics

Okan Platform

- Chevron

Page 115: African Business Review - June 2015

E X C E L L E N C E D E L I V E R E DNIGERDOCK

www.n igerdock .com 1 1 5

and support services for the Bonga project from Nigerdock’s support base in Lagos. Snepco had heliport operations that included 2 Super Puma Helicopters, crew boats, support vessels, a 2,000 square metre state-of-the-art office, housing and hostel facilities, restaurant and catering services.

Snepco also awarded Nigerdock the topside structural steel and pipe works for final inte-gration onto the Bonga FPSO. The package also included manpower services for onsite fabrication, construction and shop engineering, procurement of materials, blasting/painting, hydro testing of pipe spools, upgrading the living accommodation and load out.

From a safety perspective Nigerdock achieved a distinct accomplishment as the only Nigerian fabrication yard on the Agbami project without a lost time incident.

ExxonMobil’s Erha Deepwater Buoy is a catenary anchor leg mooring buoy and was awarded to Nigerdock in March 2004. The award package included fabrication, integration of the turn table platform, blasting/painting, full testing, pre-mechanical completion, load out and sea fastening. In addition, Nigerdock also provided all the required fabrication engineering.

Additional investment in capacity building via training and certification programs were implemented (scaffolding, Rigging, Machining, Welding and Painting) to boost Nigerian content expectations and to support the project in terms of safety, quality, schedule and cost.

Company Information

I N D U S T RY

Oil & Gas

H E A D Q U A RT E R S

Lagos

E M P L O Y E E S

4000

P R O D U C T S /

S E R V I C E S

Offshore fabrication,

ship building &

repair, logistical &

real estate, industrial

training, specialized

oil & gas and maritime

support services.

Page 116: African Business Review - June 2015

Company logo goes here

African Airlines Association By Secretary General Dr Elijah Chingosho

Page 117: African Business Review - June 2015

1 1 7

Page 118: African Business Review - June 2015

1 1 8 J u n e 2 0 1 5

AFRAA

The African Airlines Association (AFRAA) was established in April 1968 in Accra, Ghana as a trade organisation open to

membership from airlines in African states. AFRAA is headquartered in Nairobi, Kenya; it has a membership of 35 airlines which constitutes more than 80 percent of all African international air transport services.

Its mission is: “To serve African airlines, promoting and protecting their common interests.”

Since its inception, AFRAA has been instrumental in developing air transport policies and articulating the views and positions of its members on a number of issues. Through its activities, the Association has contributed significantly to the growth and development of African aviation.

AFRAA maintains an international perspective and provides a unique African voice on behalf of its members. The Association maintains relationships with governments and other industry stakeholders on the continent and across the world, advocating on key industry issues. These relationships include the African Union Commission, as well as the African Development Bank (AfDB). It also has similar links with with industry organisations which include the International Air Transport Association (IATA), Arab Air Carriers Organisation (AACO), the International Civil Aviation Organisation (ICAO), and the African Civil Aviation Commission (AFCAC), as well as the Airports Council International (ACI). AFRAA has links to various governmental and

AFRAA mission

statement

Dr Elijah Chingosho

To serve African airlines, promoting and protecting their common interests

Page 119: African Business Review - June 2015

S U P P LY C H A I N

www.af raa .org 1 1 9

AFRAA

non-governmental bodies and Regional Economic Communities such as the Economic Community of West African States (ECOWAS), the Common Market for Eastern and Southern Africa (COMESA), the Southern African Development Community (SADC), and the West African Economic and Monetary Union (UEMOA). Associations also extend across to an assortment of manufacturers and service providers. This level of collaboration accords AFRAA much goodwill as well as a broad framework of resources and assistance which benefits members, protecting their common

AFRAA

Building

Page 120: African Business Review - June 2015

1 2 0 J u n e 2 0 1 5

AFRAA

interests and providing support for a better economic environment for their operations.

AFRAA deals with key industry priorities, chiefly helping airlines attain industry best practices in safety, security and operations. This includes ensuring that all African airlines attain IOSA certification as an important component of AFRAA’s safety programme. AFRAA is actively working with IATA, AFCAC and ICAO to ensure that safety levels on the continent reach global standards.

AFRAA is a leading campaigner for reducing

‘AFRAA is leading campaigns on reducing industry costs which arise from high levels of taxation and charges on passengers, fuel and services, which are well above global levels ’

AFRAA deals with key industry priorities, chiefly helping airlines attain

industry best practices in safety, security and operations

Page 121: African Business Review - June 2015

www.af raa .org 1 2 1

S U P P LY C H A I NAFRAA

the industry costs which arise from high levels of taxation and charges on passengers, fuel and services, which are well above global levels. Fuel prices at some stations in Africa are over twice the world average which has an adverse impact on the competitiveness of African airlines. Higher costs translate into higher prices, which in turn stifles demand.

At several African airports passenger charges range from $ 40-80 with some stations charging as high as $157, well above the world average. In contrast, Middle Eastern passenger charges

Average cost of passenger

charges at several African airports

$40-80

Page 122: African Business Review - June 2015

1 2 2 J u n e 2 0 1 5

AFRAA

are around $15-25. In Europe, apart from Heathrow Airport where passenger charges are just over $60, charges average below $33.

The Association is also advocating for the industry to take its environmental responsibilities seriously and reduce the impact of aviation on the environment through modernising fleets and supporting initiatives towards carbon neutral growth to ensure a carbon free future.

AFRAA is actively involved in driving industry change by advocating for fully open African skies for African operators. The recent African Heads of State Summit which took

Opening of the NEPAD

Head of State and

Government Summit,

29 January 2015 Addis

Ababa, Ethiopia.

Page 123: African Business Review - June 2015

www.af raa .org 1 2 3

S U P P LY C H A I NAFRAA

place in Addis Ababa from the 30th-31st of January made a solemn commitment to delivering this initiative by January 2017.

AFRAA is communicating the successes of its members through a monthly newsletter (AFRAA Bulletin), a quarterly Africa Wings Magazine, a bi-monthly CEO’s brief, and a revamped website, in addition to using its social media presence. Participation in member conferences, committees, and task forces offers unprecedented access to a variety of airline and industry partners. The AFRAA Annual General Assembly brings together representatives from leading airlines, partners and stakeholders from around the world.

To improve capacity and ensure that African carriers effectively compete in the fiercely competitive industry, AFRAA provides training in major fields such as safety, security, operations, commercial, and managerial areas. These programmes help to strengthen the capabilities of aviation industry professionals.

Eleven states recently declared their commitment to fully open their skies in conformity with the Yamoussoukro Decision (YD). This is very exciting because with fully open skies, African airlines can more freely consolidate through joint ventures and mergers, cross-invest in each other, and adopt other marketing arrangements that will spur growth and competitiveness. This will provide consumers and economies with the benefits of greater connectivity.

Interview with Tunisair Chairperson & CEO

Africa DeservesBetter Air Connectivity

Taking Control of your Airline Revenues

46th AFRAA AGA & Summit Concludes

N o . 2 8 : F e b r u a r y - A p r i l 2 0 1 5

A F R A A ’ S P A N A F R I C A N J O U R N A L O N A I R T R A N S P O R T

Africa Wings Magazine

AFRAA Website

Page 124: African Business Review - June 2015
Page 125: African Business Review - June 2015

1 2 5

Air Botswana:AFRICAN DEPARTURES

Written by: John O’Hanlon Produced by: Daniel Pritchard

Page 126: African Business Review - June 2015

AIR BOTSWANA

1 2 6 J u n e 2 0 1 5

Almost exactly a year ago Mr. Tozivazvipi Benster (Ben) Dahwa was appointed as CEO of Air Botswana (AB). He thought carefully before taking the job, but having done so he certainly threw himself into the task of formulating and delivering a five year plan to turn the country’s national carrier into a catalyst for economic development.

Trained as an engineer, Ben Dahwa has over 30 years’ experience in aerospace, and sees his job as delivering culture change in an organisation hitherto cast in a traditional mould. To assess the current state, and to formulate change, AB brought in the USA-based consultancy ICF International. “The plan sets out a strategy based on structured rather than aggressive growth,” he said. “We need to consolidate and refine what we do.”

The plan launched at the beginning of this year. Early targets such as on-time performance, cost containment and network rationalisation, however, were addressed right from the time of Dahwa’s appointment. For the travelling public the key metric is on-time performance: at the time of writing AB’s on time record (defined by IATA as within 15 minutes of scheduled time) stands at 86 percent. That is against a global industry average in the low to mid 70s, and represents a 16 percent improvement over the last ten months. Cause for satisfaction? Yes, agrees Ben Dahwa: “But we are a small airline. With new equipment and once the changes we are making take effect I see no reason why we

Africa is home to twelve percent of the world’s people, but it accounts for less than one percent of the global air service market: there is a huge opportunity crying out to be taken up, and Air Botswana is taking the lead

Page 127: African Business Review - June 2015

S U P P LY C H A I N

www.a i rbotswana .co .bw 1 2 7

A IR BOTSWANA

“We believe this plan will improve our profitability to a point where we will no longer be reliant on subsidies”– T ozivazvipi Benster Dahwa,

CEO of Air Botswana

Page 128: African Business Review - June 2015

AIR BOTSWANA

should not achieve on-time performance more than 90 percent of the time, consistently.”

The plan addresses both restructuring the company operations and re-fleeting. “Our fleet is getting older so the cost of keeping the aircraft flying is getting steeper by the day. We need to be renewing the fleet so that we can enhance our product and provide services we can’t now.” There i s a growing demand, he says, for business class services for example, and the in-flight comforts and refinements that the latest jets incorporate.

Re-fleeting will happen over the next four

“We believe this plan will improve our profitability to a point where we will no longer be reliant on subsidies”– Ben Dahwa

The lounge at Gaborone

1 2 8 J u n e 2 0 1 5

Page 129: African Business Review - June 2015

www.a i rbotswana .co .bw 1 2 9

Welcome to Air

Botswana

S U P P LY C H A I NAIR BOTSWANA

years so that by 2020 all the planes will be new. “We expect to see our maintenance and fuel costs going down significantly. We’ll also have a more attractive product that will sell better and boost revenues,” he said. “We believe this plan will improve our profitability to a point where we will no longer be reliant on subsidies.”

While he’d like to be able to purchase new aircraft that may not always be the best way to go. “In our current model we operate six aircraft,” he says. “We needn’t say that we will replace them all in the same financial year though. If market conditions are favourable an outright purchase might be the best mode of acquisition. If we are less sure about traffic growth we can go for an operating lease.” Botswana has the highest credit rating of any African country, so would have no trouble leasing on favourable terms.

Addressing operational issues has to be done in partnership, he emphasises. The Civil Aviation Authority of Botswana (CAAB) manages the country’s airports, including Sir Seretse Khama International Airport at the capital Gaborone, and Francistown International Airport in the north east. A very close working relationship exists between these parastatals (government owned entities operating as commercial concerns), both reporting to the Minister of Transport.

The government has every reason to support AB. In 2014 tourism contributed 6.4 billion Pula ($650 million) to the economy, said Dahwa. “Within that figure, about two billion is traceable

The lounge at Gaborone

Page 130: African Business Review - June 2015

AIR BOTSWANA

to high value tourists – the ones that would use air transport to come into Botswana, and who also use internal flights. We can thus claim to be facilitating a P2 billion impact on GDP. Even if the government subsidises our operations to the tune of say P100 million, that would be hardly five percent of our net contribution to the national economy! I think this is how a national airline should be measured.”

Dahwa favours partnership with private operators in developing short routes that would not be operable using AB’s larger aircraft. A good example is the link between the popular tourist destinations Maun and Kasane. The hour long

Inside the lounge

Facility & Fleet Managemnet

SalesTel: (+267) 3698000Email: [email protected]

Careers & RecruitmentTel: (+267) 3698000

Packaged DealsOne Stop Convenience Service Provider

Securing Your World

Cleaning ServicesContract cleaning for offices, schools, shopping malls, universities, airportsHigh rise window cleaning, carpets, domestic cleaningFacilities Management ServicesFinancial: Full accounting servicesUtilities & Services (reading utility meters)Make payments within agreed parametersMaintenance & inspection of properties* Electrical * Plumbing * Carpentry

Fleet ManagementReal-time vehicle trackingEfficiency & cost controlFuel usage reporting & managementTime managementIntegrationMonitoring driver behaviourManagement reporting

Secure Monitoring & ResponseSecurity alarmsElectric fencesFire alarmsVisual alarm verification systemsIllegal access signalsAccess control systemsCCTV Systems

Intercom systemsPortable panic buttonsEmergency medical alarms

Cash, Assets Management & Secure Logistics Cash ManagementVaultingAsset & cash in transit servicesDeposita automated machinesIntegrated asset management ATM Services:- Replenishment, 1st line maintenanceKey Security:- collection and delivery of strong room keysSecurity Products:- tamper evident bags, seals, coin boxes

Manned SecurityCustomised security solutionsTechnology IntegrationContinual risk managementSector specialisation: mining, oil and gas, aviation, hospitality, telecoms, retail and financial InstitutionsEvent securitySecure mobility & close protection

G4S (Botswana) Ltd

P O Box 1488, GaboronePlot 20584, Western BypassGaborone, Botswana, Africa

Tel: (+267) 3698000Fax: (+267) 3914124Email: [email protected] Email: [email protected]

In order to provide comprehensive solutions to multi-faceted financial services industry requirements, and to deliver a strong client-focused approach across a range of insurance products,

servicing corporates medium –size businesses and individuals in South Africa and the rest of Africa, the Pogir Group consists of four

separate companies: Short Term Insurance, Healthcare Solutions, Employee Benefits and Life & Advisory.

Visit us online to find out more:www.pogirgroup.co.za

Exceptional Service.Personal Attention.

St Andrews office park, Block A, Ground Floor

39 Wordsworth Avenue, St Andrews Bedfordview

Tel: (011) 879 7200 | Fax: (011) 454 - 0581

Page 131: African Business Review - June 2015

S U P P LY C H A I N

www.a i rbotswana .co .bw 1 3 1

A IR BOTSWANA

A BAe 146-100 regional airliner

flight is operated twice weekly by local operator Kalahari Air Services (KAS). AB underwrites the operating costs, and KAS maintains the route using its own aircraft. That is a model he would like to see replicated widely, as a way of bringing such places as the mining town of Orapa and the desert community of Ghanzi into the network. Such small operators need to be as strict in compliance and safety as AB itself, which is IOSA (IATA’s International Operational Safety Audit) checked every two years.

A vital component in AB’s modernisation plan is the introduction of new ICT systems. “The present system is too manual. We lack world

“We believe this plan will improve our profitability to a point where we will no longer be reliant on subsidies”

– Ben Dahwa

Page 132: African Business Review - June 2015

1 3 2 J u n e 2 0 1 5

AIR BOTSWANA

class automation tools.” To address this an ERP solution will be implemented, linking every activity from operations, commercials, finance, maintenance, tracking of paperwork such as airworthiness certification and all customer facing processes. This is a critical phase, Ben Dahwa emphasised. Over the coming three to four years, in the same timeframe as fleet renewal, expenditure of P30 million ($3.5 million) has been budgeted for ICT alone, as the new system is implemented, module by module. “It is a big step so we need a transformational culture change,” he said. “My management team is driving that forward. We want to see efficiency and productivity going up and wastage, whether performance or equipment related, going down!”

Downsizing will be minimal. Certainly fewer people will be needed to maintain existing levels

“We are part of the national team that is working on attracting international flights into the country”– Ben Dahwa

Page 133: African Business Review - June 2015

S U P P LY C H A I N

www.a i rbotswana .co .bw 1 3 3

A IR BOTSWANA

Company Information

I N D U S T RY

Aviation

H E A D Q U A RT E R S

Gaborone

F O U N D E D

1972

E M P L O Y E E S

420

R E V E N U E

N/A

P R O D U C T S /

S E R V I C E S

Air Botswana operates and maintains a fleet of BAE 146 as well as ATR42-500 and ATR72-500 advanced turbo propeller aircrafts which operate daily domestic and regional scheduled flights

of work, but this should not mean involuntary redundancy. AB is in expansion mode and this will absorb most of the core workforce. Retraining and multiskilling will be needed: older workers will be retained to pass on their knowledge, then perhaps offered early retirement.

It’s national policy to bring long-haul flights into Gaborone, though AB will itself stick to regional flights up to 2020, extending its network though code sharing arrangements with global carriers. “We are part of the national team that is working on attracting international flights into the country, in partnership with private business.” He said. “Botswana Investment and Trade Centre (BITC) Botswana Development Corporation (BDC); The Botswana Confederation of Commerce, Industry and Manpower (BOCCIM); Public Enterprises Evaluation and Privatisation Agency (PEEPA) Botswana Tourist Authority (BTA) - we all need long haul into Gaborone!”

Additionally to becoming a passenger hub, providing feeder flights to the region, AB want to become a cargo hub for southern Africa. After all Gaborone is nearer to the industries of Gauteng than Cape Town or Durban. As the assigned ground handler, occupying the cargo terminal at Sir Seretse Khama Airport the company has invested P43 million ($4.36 million) in the latest cargo handling equipment. Once the final items have been delivered, AB will be able to handle the largest aircraft in the skies.

Page 134: African Business Review - June 2015

Juhayna Food IndustriesBringing World-Class Standards To EgyptWritten by: Nye Longman Produced by: Kevin Holmes

Page 135: African Business Review - June 2015

1 3 5

Page 136: African Business Review - June 2015

1 3 6 J u n e 2 0 1 5

JUHAYNA FOOD INDUSTRIES

Juhayna launched its highly successful flagship natural yoghurt brand in 1987

Pioneering the production of dairy and juice products for over three decades. Juhayna Food Industries is a leading Egyptian

manufacturer that specialises in the producing, processing and packaging juice, milk, and yoghurt juice concentrate. During the past three decades Juhayna has succeeded in winning the loyalty of consumers who have come to view its wide variety of quality products as trusted household names.As a result of this steadfast determination to maintain its commitment to innovation the company has managed to achieve success in both the Egyptian market and as a regional exporter with consistently high rankings in market share for all of its products.Today Juhayna has a well-earned reputation as trendsetter in manufacturing, product innovation and marketing activities. Recent market studies indicate that Juhayna enjoys a level of brand awareness and trust that is significantly more pronounced than its

The Company’s unique approach to its operations has guaranteed it a leading position in the Egyptian juice, yogurt, and milk markets

Page 137: African Business Review - June 2015

F O O D

www. juhayna .com 1 3 7

JUHAYNA FOOD INDUSTRIES

competitors in the Egyptian market.By building state-of-art industrial infrastructure, and with over 4,500 employees, Juhayna has steadily increased production capacity while developing and expanding its product range. Today the company has than 200 SKUs in the market which are all produced at six separate manufacturing facilities and distributed using a fleet of 1,000 trucks and vans, serving customers across Egypt. But the story does not end here: Juhayna is planning for further expansions in the coming years to secure healthy and high quality food products for Egyptians for decades to come.The Juhayna Group accounts for roughly 70 percent of Egypt’s milk market; it has a share of around 36 percent of the country’s yoghurt market, alongside holding a 25 percent stake in juice. Juhayna products are available to

Key personnel

Claus PedersenDirector of Marketing and Innovation

Claus Pedersen has an MSc in International Business from the University of Alborg in Denmark; he started his career working for various consumer goods companies like LEGO, Akzo Nobel, Royal Unibrew and ARLA Foods. Claus has been working with marketing across more than 25 countries and before joining Juhayna he was GM of Arla Foods in Vietnam where he was responsible for setting up a rep office and launching a new range of child nutrition products.

Jahayna Pure product. One of Juhayna juice

portofolio with 100% concentrate

Page 138: African Business Review - June 2015

1 3 8 J u n e 2 0 1 5

JUHAYNA FOOD INDUSTRIES

www.rotografi a.com • [email protected]

Perfect fi t to your brand

www.rotografi a.com • [email protected]

Starting from one company in 1994, Rotogroup is now one of the leading companies in packaging and rotogravure printing in the Egyptian market with 3 companies specialized in different packaging sectors (Flexible packaging

converting, fi lm making, cylinders engraving, and corrugated boxes)

Page 139: African Business Review - June 2015

F O O D

www. juhayna .com 1 3 9

JUHAYNA FOOD INDUSTRIES JUHAYNA FOOD INDUSTRIES

consumers all over Egypt through its extensive distribution network. This kind of countrywide success has been established through thirty years of focusing on setting global standards for its food products. As Marketing and Innovation Director, Claus Pedersen says: “Juhayna is an Egyptian company with global standards.”

Juhayna’s success story began in 1983 with Safwan Thabet’s vision to provide his fellow Egyptians with healthy, high quality food products. During this journey the company has grown to control major market shares of the Egyptian juice, yoghurt, and dairy sectors, and has also acquired and established state of the art production capabilities. Its decades of hard work were recognised in 2014, when a study by AC Nielsen rated Juhayna as having Egypt’s highest

www.rotografi a.com • [email protected]

Perfect fi t to your brand

www.rotografi a.com • [email protected]

Starting from one company in 1994, Rotogroup is now one of the leading companies in packaging and rotogravure printing in the Egyptian market with 3 companies specialized in different packaging sectors (Flexible packaging

converting, fi lm making, cylinders engraving, and corrugated boxes)

“Juhayna is an Egyptian company with global standards”- Claus PedersenDirector of Marketing and Innovation

Rotogroup is a family of 3 companies.

Rotogravure industrial investment (Rotografia) is one of the leading companies in Egypt in flexible packaging & rotogravure printing field. With a capacity of 1100 tons/month, supplying most of the local and multinational brands as PepsiCo, Lays, Coca-Cola, Unilever, Nestlé, Danone, Lactalis, Juhayna, Edita, Almarai (Beity), Regina Pasta, and Misr Foods, moreover, Africa, Europe, US and Canadian markets. Misr Rotogravure for cylinders engraving and film production. Design and manufacturing of rotogravure cylinders with 800 cylinders/month capacity, polyolefin and polyethylene with 250 tons/month capacity. Interpack for corrugated carton and boxes manufacturing, with 1100 ton /month capacity

SUPPLIER PROFILEROTOGROUP

Page 140: African Business Review - June 2015

1 4 0 J u n e 2 0 1 5

JUHAYNA FOOD INDUSTRIES

brand-equity-index score. When it was listed in the Egyptian Exchange Market in 2010, ‘Africa Investor’ dubbed it as the best African Initial Public Offering (IPO). Juhayna’s juice factory won the regional Arab Award of Quality in 2014.

Strategic OperationsThe Juhayna Group is comprised of different subsidiaries, which enables it to deploy multiple operational capabilities across its product lines and beyond; in the past this has even acted as a buffer for the company in the face of globally adverse conditions. To supplement its state of the art manufacturing facilities, Juhayna utilises 24 distribution centres and over 1,000 vehicles through its subsidiary Tiba. Additionally, Juhayna’s Al-Enmaa company uses modern farming methods to breed dairy cows and grow cattle feed as well as fruit for juicing.

Pedersen said: “In the long term it is securing a

In 1993 Juhayna was also the first to launch ‘Light’ yoghurt in various sizes

Number of vehicles in Juhaynas

distribution network

1,000

Page 141: African Business Review - June 2015

F O O D

www. juhayna .com 1 4 1

JUHAYNA FOOD INDUSTRIES

very strong supply of high quality raw materials.” Juhayna believes in the value of long term relations with both its suppliers and customers. Juhayna has been providing McDonalds with products for over 20 years; another good example of its long term focus can be seen in its sponsorship of Al Ahly Football club which began in 1998. Pedersen said: “It is rare to find this kind of commitment in today’s world, but you clearly feel this way of working in the company on a daily basis.”

Technology Pedersen was proud to highlight Juhayna’s pioneering work in setting global standards across range of aspects, he said: “We were the first company to implement a fully automatic warehouse in Egypt and we are currently working on being the first to have environmentally focused packaging. All this is keeping the company in poll competitive position.” Instead of resting on its laurels, therefore, the company is seeking to implement the latest technology ahead of its regional rivals, and also to maintain a competitive stance with multinational companies with an interest in Egypt.

Alongside fully automated manufacturing processes, Juhayna has recently equipped its sales team with the latest hand held digital mapping technology, which will enable them to track the progress of the company’s distribution fleet in real time, providing the best information possible to customers. Pedersen said: “Here, technologically, this is something that we need to support more and

Key personnel

Safwan ThabetCEO and Chairman

Safwan Thabet has been Chairman of the Board of Directors and Chief Executive Officer of Juhayna since founding the Group in 1983. Mr. Thabet has left a distinctive mark on Egypt’s investment map, having played a central role in the development of the food sector for more than 30 years through various appointments and positions which he has held, including:

- Member of the board of the Federation of Egyptian Industries (FEI)

- Member of the board of the Chamber of Food Industries

- Chairman of the board of the 6th of October Investors Association

- Member of the board of Sixth of October Development and Investment (SODIC)

Safwan Thabet holds a Bachelor’s Degree in Mechanical Engineering.

Page 142: African Business Review - June 2015

Quality control

at the El Dawlya

factory

Page 143: African Business Review - June 2015

F O O D

www. juhayna .com 1 4 3

JUHAYNA FOOD INDUSTRIES

more. Currently we are the only one implementing this model, but other companies are looking at it; you just have to be ahead all the time.” Pedersen noted that with large scale growth comes a great responsibility to succeed in the future, he said: “Growth has usually been between 20 and 35 percent on a yearly basis, this has slowed down but still a very high level compared to other parts of the world. Therefore we are always planning to invest in new machines to cope with these opportunities. Flexibility is key in Egypt’s current business environment.”

Progressive strategy In order to retain its commanding position in the Egyptian market, Juhayna applies the same global standards to its recruitment and human resources operations as it does to the technological and manufacturing aspects of the company. Juhayna not only aims to source the right person for the job, but also seeks to develop its people through a variety of training methods. Whilst Juhayna is first and foremost an Egyptian company, it is not afraid of dipping into the global talent pool to ensure that its operations stay at the very cutting edge of its industry.

Pedersen said: “We are currently implementing a new skills program to make sure that, no matter what stage a person is at in their development, there will be a way for them to progress. It will be clear what skills people need; we are implementing a plan for

Juhayna’s flavoured

drinkable yoghurt

which was released to

the market in 2001

Page 144: African Business Review - June 2015

1 4 4 J u n e 2 0 1 5

JUHAYNA FOOD INDUSTRIES

each employee individually.” Implementing a clear, linear career path not only gives employees a sense of direction, but also contributes to company-wide unity.

Juhayna is involved in a range of Corporate Social Responsibility (CSR) initiatives, in line with what Pedersen dubs global standards in ethics. He continued, asserting that it was the duty of the company to lead the way, he said: “It’s a big difference in an emerging market; it’s something for a leading company like us to take the lead. When the market is ready, we will already be there.” The company is involved in CSR at every level, recognising that its impact

“It’s a big difference in an emerging market; it’s something for a leading company like us to take the lead. When the market is ready, we will already be there.” - Claus Pedersen

El Dawlya factory - one of Juhayna’s 7 factories established in Egypt

Page 145: African Business Review - June 2015

JUHAYNA FOOD INDUSTRIES F O O D

www. juhayna .com 1 4 5

Company Information

I N D U S T RY

Yoghurt, Milk, and juice

H E A D Q U A RT E R S

6 October City

F O U N D E D

1983

E M P L O Y E E S

4,580

R E V E N U E

430 million euros

P R O D U C T S /

S E R V I C E S

Food, Manufacturing,

Food Distribution,

Supply Chain, Food

Technology

can be on both the small and large scale; whichever endeavour the company is involved in, Pedersen and his team are always asking: “What can we do to make a difference?”

The company has recently funded the renovation of outpatient’s clinics at Ain Shams Specialised Hospital, and has also made provision for free breast cancer screenings and follow up treatment at the centre. Health is an issue that has preoccupied the company’s ethos; not only does the company seek to make healthy products, it has also aimed to donate as much as possible to schools that would not normally afford them.

Juhayna also has a long term contract with Tetra Pak and together they are working together to roll out recyclable packaging across all product lines, as well as using FSC compliant paper when possible. It is therefore evident that the company takes its responsibilities seriously on a deeper level, aiming to reduce its environmental impact through carefully implemented solutions.

Juhayna has quite rightly been dubbed one of Egypt’s best companies in terms of the quality and availability of its products, but also for the work the company does in developing its employees and the communities it operates in. Its openness to new technology and techniques has cemented its place as a market leader and innovator for years to come. Having operated so successfully, it is ploughing its gains into making these endeavours sustainable for future Egyptians to benefit from.