affiliate storefronts and the future of digital fundraising

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AFFILIATE SUMMIT EAST 2014 AFFILIATE STOREFRONTS AND THE FUTURE OF DIGITAL FUNDRAISING ROBERT GLAZER | AUGUST 10, 2014 #ASE14 @accelerati onpar

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Page 1: Affiliate Storefronts and the Future of Digital Fundraising

AFFILIATE SUMMIT EAST 2014

AFFILIATE STOREFRONTS AND THE FUTURE OF DIGITAL FUNDRAISINGROBERT GLAZER | AUGUST 10, 2014

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Page 2: Affiliate Storefronts and the Future of Digital Fundraising

FUNDRAISING IS CHANGING

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Page 3: Affiliate Storefronts and the Future of Digital Fundraising

ONLINE FUNDRAISING IS GROWING

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13.5%

6.4%PERCENTAGE INCREASE IN ONLINE FUNDRAISING

DURING 2013 IN THE US

PERCENTAGE OF OVERALL FUNDRAISING FROM ONLINE GIVING DURING 2013 IN THE US

Page 4: Affiliate Storefronts and the Future of Digital Fundraising

RETAILERS WANT IN: MABEL’S LABELS

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Page 5: Affiliate Storefronts and the Future of Digital Fundraising

SCHOOLS AND ORGS ARE JUMPING IN

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Page 6: Affiliate Storefronts and the Future of Digital Fundraising

BUT THERE ARE HASSLES

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Page 7: Affiliate Storefronts and the Future of Digital Fundraising

BUT THERE ARE HASSLES

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Page 8: Affiliate Storefronts and the Future of Digital Fundraising

AFFILIATE PROGRAMS CAN FILL THE VOID

• The commissions can be used as a loyalty payment

• Tracking platform is already in place• Lots of creative to choose from• Updates and new ideas from the manager • Payments (direct deposit), tax forms, reporting

etc.

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Page 9: Affiliate Storefronts and the Future of Digital Fundraising

CHALLENGES: HAND HOLDING

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Page 10: Affiliate Storefronts and the Future of Digital Fundraising

CHALLENGES: LINK BUILDING

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Page 11: Affiliate Storefronts and the Future of Digital Fundraising

CHALLENGES: MARKETING TRACKING LINKS

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http://www.amazon.com/gp/product/B00A7NUARS/ie=UTF8&camp=1789&creative=9325&linkCode=ur2&tag=wwwhip2saveco-20

http://ctitbytrk.com/?a=19&oc=691&c=6724&s1

http://click.linksynergy.com/fs-bin/click?id=CY3NkS*Y9qw&subid=&offerid=265118.1&type=10&tmpid=11415&RD_PARM1=http%3A%2F%2Fwww.puritan.com%2Fnew-low-prices-1706%3Fsort%3D3

http://www.shareasale.com/r.cfm?u=316239&b=212921&m=25790&afftrack=&urllink=www%2Egearxs%2Ecom%2FGrip%2D2%2DPack%2DSeamless%2DLadies%2DTank%2DTops%2DChoice%2Dof%2D2%2DSizes%2Dand%2D10%2DColors

Page 12: Affiliate Storefronts and the Future of Digital Fundraising

AFFILIATE STOREFRONTS

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Page 13: Affiliate Storefronts and the Future of Digital Fundraising

WHAT ARE AFFILIATE STOREFRONTS?

RETAILERSA powerful way for merchants to connect with non-traditional affiliates, new customers and to offer co-branding.

PARTNERSAn easy way for clubs, teams and school groups to take advantage of the buying power of their individual networks with well known brands.

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Page 14: Affiliate Storefronts and the Future of Digital Fundraising

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Page 15: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: MERCHANTS

• Targets new customers and customer loyalty without direct discounts or incentives

• Branding awareness• Merchant-controlled mass personalization • Payment, reporting, tracking etc. handled by

network• Can integrate a bunch of disparate programs into

one tracking platform (social, PR, BD, non profit)• Strengthen brand through association with

charities• Offer personal recommendation to potential

customers #ASE14@accelerationpar

Page 16: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: ORGANIZATIONS

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vCOMMISSION

Page 17: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: ORGANIZATIONS

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Page 18: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: ORGANIZATIONS

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VS.

OVER PRICED & DON’T WANT

ALREADY WANT OR NEED

Page 19: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: ORGANIZATION

http://www.tinyprints.com/storefront/operationsmile

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Page 20: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: ORGANIZATION

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Page 21: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: ORGANIZATION

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Page 22: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: ORGANIZATION

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Page 23: Affiliate Storefronts and the Future of Digital Fundraising

BENEFITS OF STOREFRONTS: ORGANIZATIONS

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Page 24: Affiliate Storefronts and the Future of Digital Fundraising

GETTING STARTED: PICKING YOUR PLATFORM

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Page 25: Affiliate Storefronts and the Future of Digital Fundraising

BUILDING YOUR OWN: IN HOUSE

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Page 26: Affiliate Storefronts and the Future of Digital Fundraising

BUILDING YOUR OWN: IN HOUSE

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Page 27: Affiliate Storefronts and the Future of Digital Fundraising

BUILDING YOUR OWN: HYBRID

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Page 28: Affiliate Storefronts and the Future of Digital Fundraising

NETWORK STOREFRONT IN A BOX

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Page 29: Affiliate Storefronts and the Future of Digital Fundraising

STOREFRONTS: PROCESS

• Merchant markets and recruits to target partners

• Onboarding and training new partners • The partner organization taps into their

network of supporters and drives them to the storefront.

• When people click on the co-branded storefront tracking link and make a purchase, the organization earns a commission.

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Page 30: Affiliate Storefronts and the Future of Digital Fundraising

STOREFRONTS CASE STUDY:TEA COLLECTION

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Page 31: Affiliate Storefronts and the Future of Digital Fundraising

STOREFRONTS CASE STUDY: TEA COLLECTION

OBJECTIVE: Convert schools into affiliates

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Page 32: Affiliate Storefronts and the Future of Digital Fundraising

STOREFRONTS CASE STUDY: TEA COLLECTIONBACKGROUND• Identified opportunity to leverage affiliate

channel to manage and track their current school fundraising program.

• Current coupon-based program had a ‘leakage’ problem.

• One of the first merchants to work with ShareASale to develop custom Storefronts for School Days affiliates

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Page 33: Affiliate Storefronts and the Future of Digital Fundraising

STOREFRONTS CASE STUDY: TEA COLLECTIONAPPROACH• Assigned dedicated Storefronts Manager to

handle all questions• For the week-long program Tea Collection

offered schools free shipping and 15% of sales.

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Page 34: Affiliate Storefronts and the Future of Digital Fundraising

STOREFRONTS CASE STUDY: TEA COLLECTION

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Page 35: Affiliate Storefronts and the Future of Digital Fundraising

TEA COLLECTION: RESULTS

• Total number of affiliates in the program GREW BY 17% with the addition of School Days Storefronts

• Conversion rate for schools was 44% HIGHER than the average for the affiliate program

• Schools raised almost $30,000 through the storefront in a two week period

• Many asked to become regular affiliates • Some schools did prefer the easier coupon-

based system#ASE14@accelerationpa

r

Page 36: Affiliate Storefronts and the Future of Digital Fundraising

STOREFRONTS CASE STUDY:TINYPRINTS

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Page 37: Affiliate Storefronts and the Future of Digital Fundraising

STOREFRONTS CASE STUDY: TINY PRINTS

BACKGROUND• Lots of photographers were asking to work

with Tiny Prints, with no easy way of doing so• Schools clogging up business development

with requests to partner, especially around holiday

• Many stranded one off landing pages and partnerships based on coupon codes and manual reporting/payment

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Page 38: Affiliate Storefronts and the Future of Digital Fundraising

TINY PRINTS: PHOTOGRAPHERS

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Page 39: Affiliate Storefronts and the Future of Digital Fundraising

TINY PRINTS: SCHOOLS & NONPROFITS

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Page 40: Affiliate Storefronts and the Future of Digital Fundraising

TINY PRINTS: RESULTS YEAR 1

RESULTS• 500 storefronts sign-ups• Almost all viral with little marketing • 100% ROI on development costs • Requests from PTA’s

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Page 41: Affiliate Storefronts and the Future of Digital Fundraising

TINY PRINTS: RESULTS YEAR 2

RESULTS• 1,000+ active storefronts • Less than 20 beta non-profits and PTA’s

raised almost $125K in Nov/Dec • Major new product initiative & new revenue

channel for Tiny Prints

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Page 42: Affiliate Storefronts and the Future of Digital Fundraising

TINY PRINTS: RESULTS YEAR 3

RESULTS• $1.5 million in sales• 14,000 orders• 81,000 clicks

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Page 43: Affiliate Storefronts and the Future of Digital Fundraising

POTENTIAL OF STOREFRONTS

• Schools• PTAs• Youth sports teams• Charities• Nonprofits• Clubs and activities• Professionals

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Page 44: Affiliate Storefronts and the Future of Digital Fundraising

POTENTIAL OF STOREFRONTS• For example, a

sporting goods company could partner with personal trainers.

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Page 45: Affiliate Storefronts and the Future of Digital Fundraising

OTHER THINGS TO THINK ABOUT

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Page 46: Affiliate Storefronts and the Future of Digital Fundraising

OTHER THINGS TO THINK ABOUT

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Page 47: Affiliate Storefronts and the Future of Digital Fundraising

OTHER THINGS TO THINK ABOUT

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Page 48: Affiliate Storefronts and the Future of Digital Fundraising

OTHER THINGS TO THINK ABOUT

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Page 49: Affiliate Storefronts and the Future of Digital Fundraising

THANK YOU

ROBERT GLAZER | FOUNDER AND MANAGING [email protected]

@accelerationparwww.accelerationpartners.com

Boston617.963.0839

New York646.664.1036

San Francisco415.523.0398