afcig progress report to150612 facebook

7/31/2019 AFCIG Progress Report To150612 Facebook

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PROGRESS REPORT NO [1]

[18/06/2012]

I. Background Information-

DM Project Number and Title 6350.6160070 ,Your Health, Your Say, ‘YHYS’

Report Author’s Name and title (if different from Grantee Leader)Reporting Period from [11/12/2011] To [15/06/2012]

II. Progress Against Milestones

1) List the output indicators in the first column as presented in the withdrawal schedule for this milestoneperiod. The second column should indicate the current status of each milestone objective. In the thirdcolumn, please provide quantitative data and qualitative information describing the status of the projectagainst that particular milestone.

Milestones(Copy from the Agreement)

Status(Completed/In Progress)

Descriptive Information on the Status

Baseline study of project

Mobilization of project partners andconsultations with stakeholders

1 day workshop drafting of tools

2- day workshop involvingmajor stakeholders

1 day Meeting at which systemswould be adopted

Completed

Completed

Completed

Completed

Completed

Baseline study of YHYS including baseline reportcompleted.

Project partners including health governance

stakeholders in Bamenda duly informed about YHYSand engaged to support the initiative. These includethe Regional Delegation of Public Health and theBamenda District Health Service, the managers of 5public hospitals, 20 Community Representatives, thelocal media and the general population. All majorthese stakeholders consulted during visits to theiroffices and their views sought.Workshop during which the tools to be used for theevaluation and ranking of public hospitals weredrafted. This tools include a client satisfactionscorecard, an excel workbook for analysis of data ana form for recording positive outcomes of client

satisfaction evaluation

Workshop bringing together 35 persons during whichthe tools drafted above were presented to health andcommunication experts, scrutinized and criticized foradjustment.

Meeting bringing together 29 health governancestakeholders including health experts and governmeofficials during which final version of tools wereadjusted and adopted. These tools include a client



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Training of government officials,

District Health Service (DHS) officials,councilors, Community Representativeson health governance and the E&Rsystem (30 persons in total)

Recruitment and Training ofwhistleblowers

Design and broadcast of radio advertsand interactive radio talks.

A 2-day capacity building event formedia practitioners and church leaderson their role in health governance,

health reporting and the evaluation andranking system for public hospitals.

Client satisfaction evaluation of 5 publichospitals.

Completed

Ongoing

In progress

Completed

Completed forMay 2012,ongoing forJune 2012

satisfaction scorecard, an excel workbook for analysof data and a form for recording positive outcomes oclient satisfaction evaluation.

Workshop during which 19 community representative5 managers of local hospitals, and 4 administrativestaff of the Bamenda Health District were trained onthe administration of scorecards to clients of publichospitals and the analysis of the resultant data usingtools developed for this purpose. Communityrepresentatives were appreciative of the YHYSinitiative and the tools which they said will facilitatetheir job of holding managers of public hospitals toaccount.

4 persons with firsthand experience of malpracticestaking place within public hospitals have been

recruited and trained and are providing YHYS withreports of malpractices taking place within publichospitals.

Seven (7) educative radio spots have been producedand are being broadcasted over the local media toeducate the general population about their rights,including what they should do when they are notsatisfied with quality of services they receive in publihospitals. These include 3 pidgin audio dramas.These 3 audio dramas have been broadcasted 15times each so far over 3 major local radio stationsnamely (Foundation Radio, Radio Hot Cocoa andAfrique Nouvel FM)

5 (five) live interactive radio talks have been held sofar during which over 700 persons have called in toshare experiences about issues they face in publichospitals. These talks have served as information ricforums during which the population actively participaby sharing their opinions and ideas about how thequality of services in public hospitals can be improveupon.

Workshop during which 4 religious leaders and 10

journalists were trained on their role in health

governance, health reporting and theevaluation and ranking system for publichospitals. Their engagement in using theirrespective media to educate the population ontheir rights in health governance was alsoenlisted.

162 client satisfaction questionnaires administered topatients in 5 public hospitals in May 2012. Data usedto rank the performance of the hospitals and resultsdisseminated using local radio, Facebook atwww.facebook.com/yourhealthyoursay and during a

http://www.facebook.com/yourhealthyoursay





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Press conference

Design of sensitization materials

Design of public health platform

Completed

Ongoing

Ongoing

press conference.

Press conference held for presentation of clientsatisfaction evaluation results of 5 public

hospitals for the month of May 2012 to thelocal media and other stakeholders.

Materials for close proximity education andsensitization of the population on healthgovernance namely posters, T-shirts, bannersand flyers are being designed for production.

An online platform atwww.healthvoice.afcig.org is underconstruction. It shall serve as the number oneplatform for the health governance educationand client participation in governance inBamenda.

III. Overall Project ProgressPlease note that all information reported in the remaining sections should reflect progress for this reportingperiod only.

1) To date, have any elements of project implementation exceeded the original plan?

Yes No

If yes, describe your achievements:

Although not initially planned, AFCIG has created a Facebook page for the YHYS initiative atwww.facebook.com/yourhealthyoursay . Through this page over 100 persons are following the project online,denouncing malpractices in public hospitals and exchanging useful information on improving the quality of servicesin public hospitals. Twitter is also being used similarly. This allows other partners to contribute to the disseminationof findings, denounciation and showcasing by sharing posts and tweets.

The tools developed for the evaluation and ranking of public hospitals were presented to the Delegation of publichealth. The delegation has indicated her interest in advocating for the adoption and use of these tools in healthcenters all across the North West Region once successfully tested in Bamenda 2 Subdivision.

2) What have been the main challenges of your project to date? What, if any, adjustments have you made toyour original business plan in order to overcome the challenges and meet your objectives?

Challenges: Adjustments:

Computer illiteracy: all community representatives haveno computer skills. This rendered the process of trainingthem on the analysis of data from scorecards administeredto clients of public hospitals extremely challenging.

More education and sensitization of the population is

It is proposed that YHYS puts at least one computerat the disposal of the Bamenda District HealthService for the training of CommunityRepresentatives on basic computer skills and for usesubsequently for the analysis of scorecards.

In addition to the sensitization materials initially

http://www.healthvoice.afcig.org/








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needed to cause the behavioral change in citizens requiredto increase their active participation in health governance.

previewed the production of video dramas andinformative documentaries for mass dissemination isbeing done.

3) Do you have any concerns about meeting your next milestones’s outcome indicators?

Yes No

If yes, what are the concerns? Please describe your plan to address those challenges or note any technicalassistance from the Development Marketplace that may help you overcome such obstacles.

To create greater impact in terms of mass education and sensitization of the public, ‘Your Health, Your Say’ shall be enlisting the support of the Development Marketplace to negotiate with national TV stationsto broadcast an educative documentary to be produced by ‘Your Health, Your Say’.

IV. Ancillary Achievements

1) Partnerships: During project implementation project grantees often identify new partnerships that helpthem achieve their project objectives and/or contribute to project implementation, either financially or throughin-kind donations. Has your organization formed any new partnerships to help implement this project? Pleasenote that this section does not include training sessions, which can be reported in Section VI, Question 2.

Yes No

If yes, specify type of the organization from the list below:

PartnerOrganization Name

Type of Organization(e.g., local government,national government, NGO,bilateral development agency,multilateral developmentagency, private corporation,other)

Nature of Partnership(e.g., financial management, marketing, technical/ product design, monitoring and evaluation,technical assistance, other (please specify))

In kind orfinancialpartnership

Bamenda DistrictHealth Service

National government Technical assistance in mobilization andcapacity building of stakeholders.

In kind

Radio Hot Cocoa Local Media organ Technical assistance in development ofcommunication packages.

In kind

Foundation Radio Local Media organ Technical assistance in development ofcommunication packages.

In kind

2) Awards/recognition: Have you or has your organization received any awards/recognitions or mediaattention as a result of your DM-funded project during this period?

Yes No

If yes, please specify the sources and identify the names.

Award/Recognition Name

Typeof

Date of award Description of award Web links/news clips, ifavailable



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award (e.g.,local,national,

international) The Post Newspaper

National April 212 News coverage of project http://www.cameroonpostlin

om/Content.aspx?ModuleID1&ItemID=8093

www.facebook.com/yourhealthyouThe Post Newspaper

National June 2012 News coverage of project www.facebook.com/yourhealthyou

The Herald Tribune National June 2012 News coverage of project

Radio Hot Cocoa Local March, April, May, June 2012 News coverage of project

Foundation Radio Local March, April, May, June 2012 News coverage of project

Afrique Nouvel FM Local March, April, May, June 2012 News coverage of project

http://www.cameroonpostline.com/Content.aspx?ModuleID=11&ItemID=8093











afcig progress report to150612 facebook

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