aetna better health of kansas community e newsletter · appreciation day children’s health day...

Aetna Better Health of Kansas

Leaning on each other

Community E-Newsletter

August 2020

Zara* is a 16-year-old girl. Even at her young

age, she has already faced many challenges.

She came into foster care at age four when her

parents’ rights were terminated. She has spent

nearly half of her life in foster care. Due to

moving around a lot from place to place, she

has a hard time making friends. On top of that,

she is behind in school. She fell into a deep

depression and spent most days cutting herself

and even jumped in front of a car in an attempt

to end her life.

Aetna gathered her foster care case team

together along with her psychiatric residential

treatment facility therapist and began Family

Finding consultation. With the help of her PRTF

therapist, Zara was able to identify many

biological relatives she had lost touch with.

The foster care provider got to work and found

her father, mother, grandmother and aunts

within a matter of hours. Her dad reported that

he had been looking for Zara for years and can’t

wait to have her back in his life. The intervention

has raised Zara's spirits and she enjoys phone

calls with her biological parents several times a

week. She knows exactly when to expect a call

from each family member, which has given her

hope and something to look forward to. Zara

has been redirecting her anger in a positive way,

spending time writing letters to her newly

reunited family.

Through swift action from the foster care case

team and PRTF therapist, this lonely child who

once felt like she had nothing to live for, can

now feel the love and support of her family. Zara

now has a better chance of healing from her

past trauma, and hope for reducing her need for

intensive residential treatment so she receive

care at home by someone she knows and loves.

Zara was so grateful for the team that gave her

and her family the resources they so

desperately needed. She says the team not only

saved her life, but they gave her a second

chance.

Bringing families together again

Member Success

*Some names have been changed to protect the identities of Aetna Better Health of Kansas members

Coming back together

Kansas IDD Family Education Series

Knowledge is power. For

families of children with

intellectual/developmental

disabilities (IDD), knowledge of

how to care for and support

your child makes all the

difference. Kansas Leadership

Education in

Neurodevelopmental

Disabilities (LEND) is hosting a

free virtual workshop which will

cover topics regarding the

Kansas Intellectual Disabilities

Waiver. Participants will hear

from Mandy Flower from

Johnson County Community

Development Organization, as

well as, representatives from

Aetna, Sunflower and United

HealthCare. They’ll share

information and answer

questions about the IDD waiver.

This virtual event will take place

on Thursday, August 13th at

6:00-7:30 p.m. The event is

open to all families from across

the state of Kansas. The

presentation can be viewed

over Zoom or Facebook Live on the Kansas LEND Facebook page. Registration is required to

attend via Zoom.

Events

How to Attend:

Register at: www.tinyurl.com/EducSeries OR

Visit Kansas LEND Facebook Page: https://www.facebook.com/

KansasLEND/

http://www.tinyurl.com/EducSeries

https://www.facebook.com/KansasLEND/

https://www.facebook.com/KansasLEND/

National Health Center Week 2020

August 9th

Public

Health in

Housing

Day

August 10th

Healthcare

for the

Homeless

Day

August 11th

Agriculture

Worker

Health Day

Patient

Appreciation

Day

August 12th

August 13th

Stakeholder

Appreciation

Day

August 14th

Health

Center Staff

Appreciation

Day

Children’s

Health Day

August 15th

National Health Center Week (August 9 – 15) is an annual celebration with the goal of raising

awareness about the mission and accomplishments of America’s health centers over the past

five decades. This celebration honors those front line providers, staff, and beloved patients

who lost their lives during the (ongoing) COVID-19 pandemic. From the very beginning of the

crisis, Community Health Centers began finding innovative ways to provide preventative and

primary care to their patients. During this week of remembrance, light a candle for those

community health leaders, patients that we lost. As we commemorate those lives and

celebrate the future of Community Health, let’s shine a light across the country that will

embody the future of primary health care access for underserved populations. Shine a light on

your Community Health Center and share the value that it brings to everyone who it touches.

More info at: https://healthcenterweek.org/about-nhcw/

Community Health Centers:

Lighting the Way for Healthier Communities

Today and in the Future

NHCW Focus Days

https://healthcenterweek.org/about-nhcw/

• Hunter Health Clinic—Wichita, KS

• Healthcore Clinic, Inc.—Wichita, KS

• Community Health Center of Southeast Kansas—

Coffeyville, KS

• Community Health Center in Crowley County, Inc.—

Winfield, KS


Pittsburg, KS


Pleasanton, KS

• Community Health Center of Southeast Kansas—Arma,

KS


Humboldt, KS

• Community Health Center of Southeast Kansas—Fort

Scott, KS

• Community Health Center of Southeast Kansas—Mound

City, KS

• Community Health Center of Southeast Kansas—Iola, KS


Frontenac, KS

• Community Health Center of Southeast Kansas—Baxter

Springs, KS


Parsons, KS

• Community Health Center of Southeast Kansas Colum-

bus Clinic—Columbus, KS

• Community Health Center of Southeast Kansas Women’s

Health—Columbus, KS

• Community Health Center of Southeast Kansas Four

County Mental Health Community Health Center—

Independence, KS

• Prairie Star Health Center, Inc.—Hutchinson, KS

• Department of Veteran Affairs, Inc.—Topeka, KS

• Sharon Lee Family Healthcare, Inc.—Kansas City, KS

• First Care Clinic, Inc.—Victoria, KS

• First Care Clinic, Inc.—Hays, KS

• Flint Hills Community Health Center—Emporia, KS

• Flint Hills Community Health Center—Eureka, KS

• United Methodist Western Kansas Mexican-American

Ministries, Inc.—Dodge City, KS


Ministries, Inc.—Ulysses, KS


Ministries, Inc.—Dodge City, KS


Ministries, Inc.—Garden City, KS


Ministries, Inc.—Liberal, KS

• Gracemed Health Clinic, Inc.—Topeka, KS

• Gracemed Health Clinic, Inc.—Wichita, KS

• Gracemed Health Clinic, Inc.—Clearwater, KS

• Gracemed Health Clinic, Inc.—McPherson, KS

• Health Ministries Clinic, Inc.—Halstead, KS

• Health Ministries Clinic, Inc.—Newton, KS

• Health Partnership Clinic, Inc.—Olathe, KS

• Health Ministries Clinic, Inc.—Paola, KS

• Health Ministries Clinic, Inc.—Shawnee, KS

• Health Ministries Clinic, Inc.—Ottawa, KS

• Health Ministries Clinic, Inc.—Merriam, KS

• Heart of Kansas Family Healthcare, Inc.—Great Bend, KS

• Heartland Medical Clinic, Inc.—Oskaloosa, KS

• Heartland Medical Clinic, Inc.—Lawrence, KS

• Hunter Health Clinic, Inc.—Wichita, KS

• Sheridan Country Hospital—Hoxie, KS

• Rebecca K Jordan, RN NPI #1558411231—Fort Leaven-

worth

• Konza Prairie Community Health Center—Junction City,

KS

• Konza Prairie Community Health Center—Manhattan, KS

• Heart of Kansas Family Health care, Inc—Larned, KS

• Swope Health Services—Kansas City, KS

• Salina Health Education Foundation—Salina, KS

• Sharon Lee Family Health Care—Kansas City, KS

• Heart of Kansas Family Health Care—Stafford, KS

• Turner House Clinic, Inc.—Kansas City, KS

More info at: https://npidb.org/organizations/ambulatory_health_care/federally-qualified-health-center-fqhc_261qf0400x/ks/

Community Health Centers in Kansas

https://npidb.org/organizations/ambulatory_health_care/federally-qualified-health-center-fqhc_261qf0400x/ks/

Assisting members and organizations

Member Information

Aetna Better Health of Kansas (ABHKS) is

working with the Kansas Department of Health

and Environment (KDHE) and the Centers for

Disease Control (CDC) to make sure that our

members are being provided with the latest

and best information around the COVID 19,

coronavirus.

The ABHKS website (https://

www.aetnabetterhealth.com/kansas/

members/ ) offers the following information:

• A COVID-19 Member Letter

• A link to the KDHE COVID-19 Resource

Center

The main page of our website also offers a link

to a webpage provided by Aetna titled “What

you need to know about coronavirus (COVID-

19)”. Members and others can access the site

at the following address:

https://www.aetna.com/individuals-families/

member-rights-resources/need-to-know-

coronavirus.html

Organization Assistance

Service for Virtual Meetings

During this time Aetna Better Health of Kansas

(ABHKS) would like to offer use of WebEx to host

your meetings. With social distancing in full effect,

we believe it is crucial for organizations to still

operate as normally as possible. If your

organization could use this support tool, please

contact us so that you will still be able to host your

meetings within or outside your organization.

Assistance with Services

Please let us know if you are working on any

program or project to help the community and

that we may be able to support.

For more information,

contact Member Services at:

1-855-221-5656 (TTY 711)

Department Contact Information

Member Services 855-221-5656 TTY 711

24 Hour Nurse Advice Line 855-221-5656 TTY 711

Transportation Line 866-252-5634 TTY 711

Pharmacy Line 855-221-5656 TTY 711

Provider Experience 855-221-5656 TTY 711

Provider Email [email protected]

https://www.aetnabetterhealth.com/kansas/members/



https://www.aetna.com/individuals-families/member-rights-resources/need-to-know-coronavirus.html



Kansas Community Development Team

Mariana Hildreth

Dawn Cubbison

Chris Beurman

Community Development Coordinator for Northeast and Southeast Kansas

[email protected] 816-642-7235

Community Development Coordinator for North Kansas


Director of Community Development for all of Kansas


Help us improve our e-newsletter

Let us highlight the work of your organization

We would love to hear about the work your organization is doing throughout Kansas to assist

individuals who are beneficiaries of KanCare.

If you have information you would like to pass along, feel free to reach out to the Community

Development team members listed below. We will be happy to include your information in

future editions of the newsletter.

Learn more about us at:

www.aetnabetterhealth.com/kansas

Elizabeth Zuiss Community Development Coordinator for South Kansas


http://www.aetnabetterhealth.com/kansas

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