aerospace business 2 business breaking news february 10, 2000 big ge unit to offer services, sell...
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AerospaceBusiness 2 Business
Breaking News Breaking News Breaking News
February 10, 2000
Big GE Unit to Offer Services,Sell Parts on a New Web SiteBy MATT MURRAY Staff Reporter of THE WALL STREET JOURNAL
General Electric Co.'s largest single unit, GE Aircraft Engines, plans Thursday to unveil a new business-to-business Web site that will enable commercial airlines and military customers to buy parts, among other
functions, via the Internet. The site launch is the latest flowering of GE's company wide move to integrate the Internet into its daily operations in
an effort to speed transactions and reduce costs.
Kyriakos Leonidou, Francis Montet, Linda Moya,
Ridzwan Nordin, Andrew O'Shaughnessy, Priscilla Pang
February 16, 2000 2
The Aerospace Industry
• “Aerospace” term coined in the 1950’s, when the space race was heating up
• Impetus for growth was war and the Cold War• Since the demise of the Cold War, companies have found it necessary to
merge with or acquire competitors• Since 1989, downsizing and cost-cutting have been rampant
– streamlined operations, cut R&D, reduced inventories, employment slashed by 50%
• Today Aerospace is a $1B industry. Major players are the following plus Airbus Industrie - a European consortium expected to go head-to-head with Boeing:
3 February 16, 2000
Major Players and B2B Players
Parts Suppliers Intermediaries Manufacturers Customers
Military / Government
Airbus Industrie
Boeing
Lockheed Martin
Northrop Grumman
Raytheon
Current Online B2B
CommercialCarriers
AARCorpSita
BF Goodrich
GE Aircraft
Honeywell
United Technologies
Aerospacemall.com
Aviabid.com
Partsbase.com
February 16, 2000 4
What They Do
Parts Suppliers• Aircraft engine sales &
leasing and overall• Aircraft overall• Made-to-order equipment
systems• Auxiliary power units• Commercial avionics• EGPWS warning systems• Flight control systems• Environmental control
systems• Landing systems• Interior and exterior lighting
Intermediaries• Portal for aerospace, aviation and
industrial information• Auction community to buy and
sell aviation parts, aircraft, services, and equipment.
• Career brokering
Manufacturers• Short, medium, long-haul aircraft
(military and commercial)• Defense electronics, systems
integration, military aircraft systems, commercial aircraft assemblies
• Business aviation and special mission aircraft, engineering and consultation
February 16, 2000 5
Where They Do Business
Parts Suppliers• AAR – North America, Europe and Asia• BF Goodrich – North America, Europe and Asia• GE Aircraft – North America, Europe and Asia• Honeywell – North America, Europe, Asia• United Technologies – Worldwide
Intermediaries• Primarily North America
Manufacturers• Airbus– Europe, North America, Middle East/Africa, Far East/Asia/Pacific, Latin America
• Boeing – United States, Asia, China, Europe, Oceania, Africa and Western Hemisphere
• Lockheed Martin – Government and commercial customers around the world
• Northrop Grumman – primarily US• Raytheon – primarily US
February 16, 2000 6
Who are the Customers?
Parts Suppliers Intermediaries Manufacturers
• International markets
• Commercial markets
• Military, defense, civil, government markets
• Aircraft leasing companies
“Our Space and Aviation Control business serves customers that range from aircraft manufacturers and business aircraft operators to prime space contractors and the U.S. government” Source: Honeywell SEC –10K, March 1999
• Airplane OEM
• Small parts companies
• Aviation consumers and professional buyers and sellers
• Aviation professionals looking for a job
• Air carriers looking for airplanes
February 16, 2000 7
What is the Value Proposition of Online B2B?
• Intermediaries provide “level playing field” for small and medium parts suppliers with large parts suppliers
• Parts Suppliers B2B and Intermediaries B2B enable reduced costs for Manufacturers– Reduced procurement staffs and costs– Reengineered procurement process
• Eliminate manual paper process
– Common history of business transactions between buyer and seller
• Intermediaries provide Manufacturers up-to-date product comparison information across suppliers
• Intermediaries broker effective relationships between aviation professionals looking for jobs and aerospace companies
• Intermediaries provide Airline Carriers opportunity to by airplanes, through auctions for example, “comparison” shop across manufacturers
February 16, 2000 8
Online Basics
• Computer Sciences Corporation recently conducted a study of the e-business strategies of the major players in the aerospace industry. All the IT executives of these companies “said they had Web sites, however 55% said those sites were strictly informational, with 18% interactive, 18% able to deliver information and 9% percent able to make transactions.”Source: AerospaceOnline http://www.aerospaceonline.com (November 1999)
• Parts suppliers– Generally provide company and product information as
educational content– More advanced sites have capabilities to
• place orders (GE, AAR)• search products, track orders, check inventory availability,
technical support, customized pages for customers and other suppliers (GE, AAR, Honeywell, United Tech)
• purchase online (GE)
February 16, 2000 9
Online Basics (cont.)
• Intermediaries– Information about the aviation market– Revenue plan
• Free registration• Commission based• Advertising commission
• Manufacturers– About the company (all)– Company history / milestones (all)– Meet the executives (all)– Company financial information (Boeing)– Career opportunities (all except Airbus)– News and events (all)– Product information (all)– Online procurement processes (Airbus, Boeing, Lockheed Martin)– Supplier relations information (Boeing, Lockheed Martin)– Investor relations information (all except Airbus)
February 16, 2000 10
Sample Online Value Added Web Pages
Online training offered by Honeywell
Airbus member-based service: check parts availability, interchangeability, excess material, prices
Auction community / marketplace to buy and sell aviation parts, aircraft, services and equipment
February 16, 2000 11
Online Value Added – Parts Suppliers
Personalized pages E-mail subscription to news and new
product information 1 hour guaranteed delivery at select
airports View pictures of ongoing repair work Online training Options to either exchange or borrow parts
AAR
BF G
oodr
ichG
E
Honey
well
Unite
d Te
ch
February 16, 2000 12
Web design consulting services Discussion boards Personalized pages - account status, monitoring
auction items, end an auction early, edit personal information, feedback
Auctions allow members to set their own price
Escrow payment services Multiple auction schemes - English Auction|
Dutch Auction, Japanese Auction, Sealed Bid Multiple shipping options Allow search for parts and aircrafts Aviation news
Aerospace
Mall.com
Aviabid.co
m
Partsbase
.com
Online Value Added – Intermediaries
February 16, 2000 13
Online Value Added – Manufacturers
• Market status update / stock quote• Online publications THE LINK, quarterly
newsletter, Above & Beyond magazine • Photo or Video gallery• Kid’s page• Gift store• Philanthropy
– Education, grants, scholarships, donations to not-for-profits…
• EDI interconnection for online e-commerce
• Latest multimedia technology (FLASH)• Small business relations (women and
minority owned)
Airbus
In
dust
rieBoe
ing
Lock
heed
Mar
tinNor
thro
p
Gru
mm
anRay
theo
n
February 16, 2000 14
Online Opportunities
Opportunity• Multilingual interfaces
• Attract undiscovered customers
• Recruitment of smaller carriers and private owners
• Provide tools for EDI to B2B transformation
Benefit• Increased global reach
• Increased revenues
• Cost reductions, enlarged supplier & customer network
February 16, 2000 15
Online Opportunities (cont.)
Opportunity• Purchase contract
negotiation via the web– Password protected work
area where account executive and customer can negotiate terms
• Ongoing communications via the web– 1:1 Bboard between
customer and account executive
– History of all online conversations
Benefit• Customer access to
information on their terms– Access web– Call their account
representative
• More powerful communications than paper or e-mail– Can be secured– Version control– Common history of
business relationship
February 16, 2000 16
Industry Issues
• Transfer of design and technology base– This does not necessarily mean giving up the most advanced
technology. It could involve something as simple as showing foreign workers how to operate a particular piece of equipment. To maintain technological and informational superiority, companies restrict what they make available online.
• Government involvement in the industry– In the international arena, the US aerospace industry is competing
against companies that are directly or indirectly owned by foreign governments. Asian and European governments have a strong influence in the aerospace industry and this is a barrier of entry for US companies trying to increase their market share.
• Some European countries condone bribes for solicitation of contracts, this is some thing US companies cannot offer.
• Trade barriers and sanctions also limit international transactions.