advocate insider summit 2019 - master deck vdistribution · 2019. 10. 24. · amir hameed vp,...

INSIDER SUMMIT

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Icebreaker…

Name:

Title:

Company:

Residence:

Birthplace:

What is your favorite vacation spot?

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Insights from the Summit(Including Past Years)

Looking Back

2014“Neutral Data Centers??”

2014“How do we get cloud-enabled?”

2015“Build a strategy to the cloud…

…AND……away from the cloud.”

2015“Am I a disruptor or a disruptee?”

2015“Assets thwart Agility”

2016“The past was about controls.The future is about enabling.”

2017“My best people today will NOT be

my best people tomorrow.”

2017“It’s not rocket science that is

killing us. It’s not tackling the basics.”

2017“…can’t manage what we can’t see.”

2017“Digital transformation – not justchanging the products…changing

the way they are delivered.”

2017“Security is THE challenge driving

greatest exposure of the CIO to theBoard of Directors.”

2017“The business should not be free to

ignore the ROI of technology.”

2018“Compliant” does not equal “secure”

2018“We will never be as slow as

we are today“

2018“Boards will be looking

for “TBM certified CIO’s”

2018“Script Kiddie”

(better google this from home!)

2019

WHAT WILL WE DISCOVER?

Johari Window KNOWNTO SELF

KNO

WN

TO O

THER

S

NOT KNOWNTO SELF

NO

T KN

OW

NTO

OTH

ERS

Smarter. Together.

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SMARTER. TOGETHER.

$8B(Really Estimated!)

Spend

$294B(Estimated)

Revenue

34(5 Industries)

Companies

44(CIO’s and VP’s)

Leaders

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DISSTATE OF2019

GROUND RULES & LOGISTICS:

• Agenda

• Silence! - normal cellphone rules apply

• Get to know each other – wear your name badges during all events

• Breaking at 4:00pm; meeting in lobby (w/guests) by 4:15pm; bus leaves promptly at 4:30pm

• Dinner at Leon’s Fine Poultry & Oyster Shop (Dress Code: “Boat Casual”)

• Bus returning from 9:00pm after dinner

• Partiers…good luck getting back!

LET’S GET…

STARTED!

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Session 1 – Accelerating Business Decisions

Ralph LouraChief Information Officer

Lumentum

Trey KeislerChief Information Officer

GE Power

Panel Discussion:

Kevin SwitalaChief Information Officer

Gannett Fleming

Manish ShahSenior Vice President & CIOCommunity Health Systems

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Session 2 – Automating Insights

Todd JosephChief Customer Success Officer

Apptio

Interactive Discussion:

See Todd’s Presentation AND the survey results in attached Documents

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Session 3 – Surviving the Talent War

Panel Discussion:

John TrainorChief Information Officer

Aaron’s

Brian PattersonVP, Office of the CIO

and IT PMOInspire Brands

Kris VandaeleSVP, IT Production AmericasGlobal Cloud Service Owner

The Adecco Group

Chris LinderChief Information Officer

Apptio

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Session 4 – Driving Business Innovation

Panel Discussion:

Todd LantChief Information Officer

Blackbaud

Gerry ImhoffSr VP & Chief Information Officer

Maritz

Keith BarthelmeusVP, TBM & Transformation

Brink’s

Wes EugeneDirector, TBM Strategy

Anthem

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Session 5 – Reinventing Business Productivity

Amir HameedVP, Global Solutions Engineering

RingCentral

Interactive Discussion:

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Session 6 – The Cloud Journey Is Never Complete

Greg OgleVP Global IT Infrastructure

Equinix

Julie UntenerVice President, IT Governance

NCR

Panel Discussion:

Matthew SotoExecutive Director of

Infrastructure & OperationsAlly Bank

John TrainorChief Information Officer

Aaron’s

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Session 7 – Accelerating Technology Decisions in the Age of Disruption

Drew LydeckerPresident & Co-FounderAVANT Communications

Scott CrowderChief Information Officer

BMC Software

Panel Discussion:

INSIDERSUMMIT

INSIDERSUMMIT

DAY 2

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Session 8 – Smarter than a CIO?

Tim PietroCIO TBM Strategic Advisor

Advocate

Game:

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Session 9 – The ROI of Security

Rich FriedbergChief InformationSecurity Officer

Blackbaud

David GuthrieChief Technology Officer

Guthrie Technology Services

Ramona JacksonSenior Director, IT Strategy

& PlanningCiena

Scott CrowderChief Information Officer

BMC Software

Panel Discussion:

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Session 10 – Smartening Up

Panel Discussion:

Scott CrowderSenior Vice President & CIO

BMC Software

Manish ShahSenior Vice President & CIOCommunity Health Systems

Sherry JordanDirector, Infrastructure

& Cloud EngineeringBlackbaud

Vish NarendraSenior Vice President & CIO

Graphic Packaging International

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Closing Remarks

Most Memorable Insights?

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2019 Summit Insights

• “Thinking and dreaming about TBM!”• Cloud is not a technology play – it is a people/process play• ”…not new – but I’ve been too busy to do those things with my employees…it was a good kick in the butt!”• Local security consortium – we don’t have enough resources on our own…let’s pool them in Atlanta• Assets thwart agility• Innovation; focusing on culture and relationship with the business• Don’t talk about how you want their (BOD) support – but rather their partnership• “…create moments of connectedness for remote workers”• BUSINESS ISN’T HEALTHY IF IT IS STARVING• Organizational change management is so much more work and requires intentionality• Stop talking about security and scaring people. Talk about value creation and risk management.• IT PETTING ZOO!• ”Twitter exercise for BOD outcomes”• Fail fast…but not loudly.• Shadow IT in IT??

Most Memorable Insights:

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1. No As__ole Rule2. Hope is a strategy!3. Agile is not Anarchy4. Stop doing it “to us” and start doing it ”for us”5. On a journey to trust with the business6. All technical decisions by architect7. Boards will be looking for “TBM certified CIO’s”8. Empathy for the business

9. “Script Kiddie” – (better google this from home!)10.High intellect and creative problem solving11.Not ”fail fast” rather “learn fast”12.Johari window = shrinking “unknown” to build trust13.We will never be as slow as we are today14.Focus on ”price” not ”cost”15.“Compliant” does not equal “secure”

1. Consider adding a specific “security” track to program2. Consider bringing SME’s in public cloud, security, collaboration, organizational development, and product line

management


Recommended for Future:

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1. Security is THE challenge and driving greatest exposure for the CIO to the BOD2. Digital transformation is not only about changing the products, it is about changing how the products are delivered3. Spend/cost visibility is pre-requisite for business enablement/transformation4. Technology IS the business5. Cloud is performance solution not (just?) cost reduction solution6. Businesses should not be free to ignore ROI of technology investment7. Control of solutions must be pushed out into the business8. Operations are evolving to meet transformation requirements - new and different techniques required9. Talent Remains Key Concern of the CIO10.Other:

• IT is not building it's solutions for automated consumer - still building for physical consumer• Solutions must consider the implications of providing common service levels across widely distributed geographies• "Cost management" became a referendum on AWS and cloud strategies - which are really IaaS strategies.


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1. We are "here" now - cloud is part of our life from this point forward.2. Talent needs are transforming - the skills we need in the future will be different.3. Be smart about what skills are internalized vs. outsourced. Leverage smart partnership where possible and build long-

term career paths when needed.4. Shifting role of IT - the past was about controls. The future is about enabling. "Get it built rather than build it."5. "Just do something" - the world is moving so regardless of what path you choose - take it. "Use any means available –

but just get it done"6. "I haven't been trained on this" is a non-starter. Training can no longer be the barrier - either for IT or for the

consumers of IT.7. IT is integral to the business - ALL IT projects are business projects and visa versa.8. Migration from "monolithic" to "federated"9. Show back and cost transparency (cost per user per app?)10. Need new governance models.


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1. Am I a Disruptor or Disruptee?2. Recruiting the right talent for tomorrow is No.1

– “My best today may not be my best people tomorrow”3. Hyperscalers such as Microsoft, Google, AWS are becoming network service providers – this will change the market4. Assets thwart Agility5. The Capex vs Opex dilemma6. Build a strategy to the Cloud and from the Cloud7. Architect the cloud for redundancy8. Read your SaaS contracts - Track SaaS subscriptions and storage fee overages9. Reality is a Hybrid Cloud – What is the right balance?10. Technology transformation is accelerating - you need an Insider Community


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Thank You!