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AC-PEL-67-003 SRVSOP Page 1 ADVISORY CIRCULAR AC : AC-PEL-67-003 DATE : 14/09/2020 VERSION : ORIGINAL ISSUED BY : SRVSOP SUBJECT: MENTAL HEALTH OF AERONAUTICAL PERSONNEL DURING THE COVID-19 PANDEMIC 1. PURPOSE Guide the implementation of actions focused on safety to mitigate the risk of human performance impairment due to the impact of the SARS-CoV-2 (COVID-19) pandemic on the mental health of aeronautical personnel during the reactivation of air operations. 2. RELATED SECTIONS OF THE LATIN AMERICAN AERONAUTICAL REGULATIONS (LARs) Regulations for granting the aeronautical medical certificate, LAR 67 a) 67.010 Purpose and scope of psychophysical requirements. b) 67.040 - Responsibility for reporting non-compliance with one or more of the psychophysical requirements of this regulation. c) 67.090 Medical evaluation requirements, Paragraph (a), (2). d) 67.095 - Follow-up of medical evaluations and real-time monitoring of psychophysical fitness. e) 67.205 - Psychophysical requirements. f) 67.305 - Psychophysical requirements. g) 67.405 - Psychophysical requirements. 3. RELATED DOCUMENTS a) ICAO Document 8984 - Manual of civil aviation medicine. b) ICAO Document 10144 ICAO Handbook for CAAs on the management of aviation safety risks related to COVID-19. c) Annex 1 Personnel licensing. 4. DEFINITIONS AND ABBREVIATIONS 4.1 Definitions a) Human performance: Human capabilities and limitations which have an impact on the safety and efficiency of aeronautical operations 1 .

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Page 1: ADVISORY CIRCULAR AC : AC-PEL-67-003 DATE : 14/09/2020 ...€¦ · (i) The service provider will define and maintain a process to identify hazards associated with its aviation products

AC-PEL-67-003 SRVSOP

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ADVISORY CIRCULAR

AC : AC-PEL-67-003

DATE : 14/09/2020

VERSION : ORIGINAL

ISSUED BY : SRVSOP

SUBJECT: MENTAL HEALTH OF AERONAUTICAL PERSONNEL DURING THE COVID-19

PANDEMIC

1. PURPOSE

Guide the implementation of actions focused on safety to mitigate the risk of human

performance impairment due to the impact of the SARS-CoV-2 (COVID-19) pandemic on the

mental health of aeronautical personnel during the reactivation of air operations.

2. RELATED SECTIONS OF THE LATIN AMERICAN AERONAUTICAL REGULATIONS

(LARs)

Regulations for granting the aeronautical medical certificate, LAR 67

a) 67.010 – Purpose and scope of psychophysical requirements.

b) 67.040 - Responsibility for reporting non-compliance with one or more of the

psychophysical requirements of this regulation.

c) 67.090 – Medical evaluation requirements, Paragraph (a), (2).

d) 67.095 - Follow-up of medical evaluations and real-time monitoring of psychophysical

fitness.

e) 67.205 - Psychophysical requirements.

f) 67.305 - Psychophysical requirements.

g) 67.405 - Psychophysical requirements.

3. RELATED DOCUMENTS

a) ICAO Document 8984 - Manual of civil aviation medicine.

b) ICAO Document 10144 – ICAO Handbook for CAAs on the management of aviation safety

risks related to COVID-19.

c) Annex 1 – Personnel licensing.

4. DEFINITIONS AND ABBREVIATIONS

4.1 Definitions

a) Human performance: Human capabilities and limitations which have an impact on the

safety and efficiency of aeronautical operations1.

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b) Psychophysical fitness: Compliance with medical requirements, required both for the

issuance of a license and/or rating, and for maintaining their currency throughout the period

of validity 2.

c) Error: An action or inaction by an operational person that leads to deviations from

organizational or the operational person’s intentions or expectations1.

d) Safety risk management: (1) Hazard identification. (i) The service provider will define and

maintain a process to identify hazards associated with its aviation products or services. (ii)

Hazard identification will be based on a combination of reactive and preventive methods.

(2) Safety risk assessment and mitigation. (i) The service provider will define and maintain

a process to ensure the analysis, assessment and control of safety risks associated with

the identified hazards3.

e) Aeronautical personnel: Individuals working in the air transport industry, both on board

aircraft in flight, as well as in infrastructure and other services directly supporting such

navigation from the ground2.

f) Mental health: State of well-being in which every individual realizes his or her own

potential, can cope with the normal stresses of life, can work productively and fruitfully, and

is able to make a contribution to her or his community4.

g) Safety: State in which risks associated with aviation activities, related to, or in direct

support of, the operation of aircraft, are reduced and controlled to an acceptable level3.

4.2 Abbreviations

a) AME: Aeromedical examiner.

b) AMC: Aeromedical certification.

c) AMEC: Aeronautical medical examiner centre.

d) AMS: Aviation medicine section.

e) AVEPSA: Asociación Venezolana de Psicología Aeronáutica.

f) CAA: Civil aviation authority

g) COVID-19: Coronavirus-2019 or SARS-CoV-2 disease.

h) EASA: European Union Aviation Safety Agency.

i) ICAO: International Civil Aviation Organization.

j) SARPs: Standards and recommended practices.

k) SARS-CoV-2: Type-2 coronavirus that causes severe acute respiratory syndrome.

l) SOP: Standard operating procedures

m) SSP: State safety programme

n) WHO: World Health Organization

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5. DEVELOPMENT

5.1 Background

In January 2020, the World Health Organization (WHO) declared the outbreak of COVID-19

caused by the SARS-CoV-2 virus as a public health emergency of international concern and

impact. Subsequently, in March, the outbreak was characterised by the WHO as a pandemic5.

This pandemic has had a profound impact on public health, social and economic aspects at a

global level, with the aeronautical industry being one of the first and most affected. In July,

ICAO estimated a reduction in domestic and international passenger traffic of up to 61%

compared to 2019, and airports have reported 50% less passenger traffic, and revenue forgone

from passenger transport stands at 54.7%6,7.

The suspension of most air operations since the early stages of the COVID-19 outbreak and

the resulting disruption to the activities of operational personnel have a negative effect on their

competence. This, associated with job uncertainty, new scenarios with a greater operational

burden, the emergence of new procedures and protocols that lead to an increase in cognitive

demand, and the fear of contagion as such, constitutes a clear risk to the mental health of

industry personnel and to safety.

5.2 Management of the risk of human performance impairment due to the effect on the

mental health of aeronautical personnel during the COVID-19 pandemic

The crisis triggered by the COVID-19 pandemic has had effects on mental health and human

performance that go beyond the normal limits of safety risk management. Therefore, ICAO, in

Doc 10144, states that civil aviation authorities (CAAs) must address, together with service

providers, the issue of identifying human factors and risks related to human performance during

the resumption of operations (Figure 1, Step 1.2)8.

To this end, an integrated risk management strategy is required, led by the CAAs and aimed

at aeronautical service providers, air service operators, trade unions, professional associations,

and aeronautical personnel as such, seeking the flexibility and safety required for the

reactivation of the industry. The safety management principles so described must be applied

by States at different levels of implementation of the State safety programme (SSP) and by

industry through the safety management system (SMS).

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Figure 1

ICAO “plan-do-check-act” (PDCA) model for safety risk management

Source: Doc 10144 — ICAO Handbook for CAAs on the management of aviation safety risks related to COVID-

19 (2020).

5.3 The mental health of aeronautical personnel during the COVID-19 pandemic

5.3.1 Sources of stress

During operational activities, aeronautical personnel face different stressors inherent to the

execution of their tasks in flight or on the ground, and to their environments as social individuals.

These sources are intrinsic to their work tasks, working relationships within groups and teams,

organisational structure and culture, as well as work and personal life interactions. In the midst

of the pandemic, the challenge is to identify those risk factors that undermine the mental health

of personnel in security-critical activities, in order to develop prevention and mitigation tools

and measures9.

Different psychological stressors in aviation personnel have been identified in the midst of the

pandemic crisis. They refer to the most relevant risk factors that may bring to light errors and

deviations in human performance during air operations (see Figure 2)10-12.

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Figure 2

Sources of psychological stress in aviation personnel in the context of the COVID-19

pandemic

Source: Own development

The potential stressors associated with the pandemic can be grouped into individual factors:

those intrinsic to the characteristics of each individual, such as the personal level of impairment

of skills and knowledge, personality traits and personal coping resources, and the habits and

routines imposed by conditions of isolation-confinement.

Social factors refer to the interactions among people and teams that have been affected by the

current crisis: the imposed remote nature of social interactions, communication barriers, the

effect on the life project and the working relationship with the employer.

Operational factors include those conditions specific to the aeronautical operation directly

related to work activities, for example: fatigue and increased cognitive burden, loss of

competence as a result of the suspension of activities, uncertainty regarding the future of work

and the impact on the organisational culture.

Finally, other factors directly associated with the pandemic are considered; more specifically,

the possible infection of individuals, family or friends, the imposition of preventive isolation,

excessive information or "infodemics", and the requirement to use personal protective

equipment13-15.

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5.3.2 Mental health conditions

The main mental health conditions that have become evident and which have arisen or been

exacerbated during the COVID-19 pandemic in the general population and, consequently, in

aeronautical personnel, will be the main entities on which the efforts of this advisory circular

will be focused given the functional and teamwork impairment that they generate. These are:

depression, anxiety, and addictions, in addition to fatigue as a particular risk condition of

aeronautical personnel. This serves as a guide for the development of plans for the

management and implementation of tools to mitigate risk and preserve safety.

Note. – States, based on the characteristics of their aviation population, may include other mental health

considerations resulting from their assessments or surveys.

5.4 Mental health risk mitigation strategies for aviation personnel during the COVID-19

pandemic

Well-being can be defined as a dynamic state in which the individual can develop his or her

potential, productivity and creativity through the subjective experience of happiness (affection)

and life satisfaction, combined with a second aspect that refers to positive psychological

functioning, good relations with others and self-fulfilment, work and the nature of it16.

The holistic approach to well-being involves the physical, mental and social aspects and their

interdependence (see Figure 3).

Figure 3

Holistic approach to well-being

Source: An Aviation Professional's Guide to wellbeing - Flight Safety Foundation (2020).

However, it should be taken into account that the current situation of the pandemic, with all the

changes it has generated in daily life, is affecting to a greater or lesser extent the

biopsychosocial well-being of aeronautical personnel. This could equate to the general stages

identified when a person faces a situation of crisis or grief. Figure 4 shows how people's

emotional reaction can vary over time as they are affected by a change, even if it is positive,

such as a return to flight activity after quarantine. How fast one travels through the valley or

how deep one goes depends on the self-perception of the individual and the mitigation

strategies implemented (the dotted curves correspond to the deviations from the typical or

expected pattern). Finally, change will be accepted and positive learning derived from it17,18.

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Figure 4

Emotional reaction curve over time in face of a change

Source: Adapted from Cleared for take-off! A pilot’s guide to returning to flying - Dickens P (2020) and A time

for change - Fisher JM (2005).

Consequently, the mental health risk mitigation strategies proposed in this AC actively seek the

preservation and/or recovery of this biopsychosocial well-being in aeronautical personnel,

through mental health and human performance risk management on several fronts (self-

management, support networks, operators and aeromedical certification), in order to contribute

to safety during the reactivation of air operations after a long shutdown caused by the onset of

COVID-19 in the world.

5.4.1 Self-management

Emotional self-management is one of the competencies of conscious self-leadership, which

allows us to face unfavourable or negative emotions and motivate ourselves with positive

emotions. This provides the individual with physiological, cognitive and emotional tools to help

achieve well-being; some of these tools are self-esteem, positive attitude in life, ability to seek

help and resources, and personal self-efficacy19.

In addition, among the resources for assessing the mental well-being of the individual, there

are self-managing tools, such as the Warwick-Edinburgh Mental Wellbeing Scale (WEMWBS)

(see Appendix 1), from which a guidance algorithm can be generated based on the responses

of the individual taking the test, and which could include the use of mitigation strategies such

as: the activities included in the wellness wheel, the peer support programme and psychological

first aid, which are detailed below17.

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5.4.2 Support networks

Within support networks, the wellness wheel is initially mentioned as a tool for self-

management by the individual. However, in case they cannot do it themselves or as a

complementary part to self-management, they can make use of family and social support

networks. Among the latter are the peer support programme and psychological first aid, which

are explained in this section20.

Wellness wheel

The activities included in the wheel strengthen the subjects’ general well-being and resilience

to problems, i.e. their ability to effectively cope with difficulties, uncertainty and emerging

change associated with the COVID-19 pandemic (see Figure 5). The above is achieved

through the intervention of modifiable factors such as, for example, physical activity, good

sleeping habits, strengthening social support networks, among others21,22.

Figure 5. Wellness wheel

Source: An Aviation Professional's Guide to Wellbeing - Flight Safety Foundation (2020).

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Peer support programme

In early 2016, EASA suggested that peer support programmes should be mandatory across

Europe to ensure that they are available in each and every company and in all European Union

member States, building on the best practices of existing programmes. It is a programme

through which a crew member can obtain confidential help in situations of stress or mental

health impairment from other crew members (peers) who are trained by health professionals in

basic care and counselling skills. In addition, these peers have a broad knowledge of the

company's policies and operational reality that can help the crew address their problems under

the principles of a just organisational culture23 (see Figure 6).

Note: The SRVSOP MED Panel considers that the peer support programme could also be applied in

trade unions or associations.

Figure 6. Peer support programme

Source: Own development

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Psychological first aid (PFA)

It is an early psychological intervention aimed at supporting individuals recently affected by a

serious critical event or experiencing stress situations, while respecting the safety, dignity and

rights of the people being helped and promoting good communication while observing,

listening and connecting24 (see Figure 7). Figure 8 presents a proposal for the implementation

of a PFA programme, emphasising the use of telemedicine as a strategy for the provision of

health services in the context of the COVID-19 pandemic25.

Figure 7. Psychological first aid

Source: Own development

This model of psychological intervention consists of an initial contact by the individual with

staff trained in PFA, who will classify the patient and according to this will specify the relevant

online or face-to-face intervention26.

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Figure 8

Proposal for the implementation of a psychological first aid programme (PFA) in the context

of the COVID-19 pandemic

Source: Adapted from: Development of a psychological first-aid model in inpatients with COVID-19 in Wuhan,

China - Cheng W, et al (2020).

5.4.3 Air service providers

While it is widely known that air service providers and companies have systems in place to

handle and manage aspects of human performance of their staff, the following scheme (see

Figure 9) is intended to strengthen internal psychosocial support and human performance

programmes, given the importance of, and need for, identifying, prioritising, measuring and

managing specific well-being issues and associated performance and safety risks. The scheme

sets forth and suggests potential mitigation interventions according to the respective

weaknesses identified27.

It is also suggested that, as far as possible, there should be a diagnosis enabling a real

mitigation based on the risk matrix built from such diagnosis, so that it may be possible to

assess and fine-tune interventions. However, each operator could implement a tool to diagnose

mental health and human performance risk conditions in their own population.

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This AC recommends the Tool for Mental Health Assessment of Aeronautical Operational

Personnel (VSM-POA 2020) (see Appendix 2), developed by the Venezuelan Association of

Aeronautical Psychology (AVEPSA). The main purpose of this tool is to obtain mental health

and illness indicators, not only concerning the risks described in Sections 5.3.1 and 5.3. 2, but

also symptoms of disorders related to trauma and stress factors, sleep disorders, other

problems that can be the object of mental health clinical care, such as relationship problems,

educational and employment problems, housing and economic problems, problems related to

crime or interaction with the legal system, problems related to medical and other health care

services, levels of mental health well-being, such as biological, psychological and social

satisfaction, from the perspective of the World Health Organization (WHO) and the Bio-psycho-

social well-being triad. It also seeks to assess mental health self-management, which is

understood as action taken by aeronautical operational personnel to recover, maintain and

increase their levels of mental health well-being. This tool may be applicable in acute and/or

chronic psychosocial stress contexts, such as, but not limited to, the COVID 19 pandemic.

Although its theoretical rationale is based on both a healthy population and a population with

mental health problems, it is geared towards those who operate in the aeronautical world,

especially operational personnel, whose work directly or indirectly affects the efficiency and

safety of air operations, but its use can be extended to other personnel, such as administrative

personnel working in aeronautical settings.

The VSM-POA-2020 is a useful tool for the CAA, and can be part of the SSP for timely analysis

and preventive action on human factor issues. Similarly, it is a tool applicable to the

management of safety risks related to air traffic controllers.

In order to get the most out of the results collected through this tool, it is recommended, for the

purpose of interpretation and analysis, to address it from the perspective of aeronautical

medicine and psychology and therefore do an interpretation based on both clinical and safety

management principles, Annex 19, ICAO Document 9859 and the safety management system

(SMS) of service providers, seeking the identification of hazards, the description of their

consequences and the analysis of risks, enabling evidence-based decision-making and hence

the creation of efficient barriers and defences and mitigation strategies tailored and applicable

to the assessed population.

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Figure 9

Recommendations for service providers/businesses - Occupational health and human

performance

Source: Own development

Furthermore, fatigue mitigation strategies for flights affected by COVID-19 restrictions and risk

mitigation strategies for psychoactive substance abuse in the context of the pandemic, aimed at both

operators and aircraft personnel, must also be taken into account28,29 (see Figure 10 and 11,

respectively).

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Figure 10

Fatigue mitigation strategies during COVID-19 restrictions

Source: Own development

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Figure 11

Strategies to mitigate the risk of substance abuse during COVID-19 restrictions

Source: Own development.

5.4.4 Medical examiners

This advisory circular is intended to provide guidance to the CAAs, aviation medical examiners

(AMEs), aviation medical examination centres (AMECs) and the industry in general, on human

performance problems which may not be referred to in LAR-672, but which, as a result of

COVID-19, could be the subject of clinical care during the psychophysical fitness evaluation.

Similarly, it is recommended that it be taken into consideration as an input for the development

of aeromedical risk prevention plans, as set out in Amendment 173 to Annex 1 on Personnel

Licensing, in relation to health education and the application of basic safety management

principles to the medical evaluation process.

To this end, it is proposed that screening tools be used as a method for early detection of

mental health conditions, promoting those tools that are quicker, more easily applicable and

can be applied during the aeromedical evaluation. Therefore, specific tools should be selected,

prior validation in the country in which they will be implemented, for rapid identification of those

individuals who possess characteristics that suggest that a more detailed and targeted

evaluation is required. Thus, they are not to be considered as diagnostic tools, but as a method

for early detection and support to the medical examiner, whose decision to consider or not an

intervention or further studies still has full autonomy with respect to the evaluator30,31.

Based on this, Figure 12 proposes a flow chart that shows the main mental health conditions

identified in aviation personnel. It is based on two steps, which consist of the examination of

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key manifestations, and the subsequent use of questionnaires, which provide ranges of

numerical scores that help to distinguish those subjects who may possibly require additional

interventions from those who do not. This is done after a comprehensive evaluation of all the

individual's spheres, under the exclusive consideration of the medical examiner31-39.

Figure 12

Flow chart for the identification and management of warning signs in mental health

conditions of aeronautical personnel, aimed at medical examiners

Source: Own development

Note: *Check which tests are validated in your country (e.g. the Zung Scale as a screening tool for anxiety,

validated in Colombia and Mexico; the PHQ-9 Patient Health Questionnaire for depression, validated in Chile,

Peru, Argentina, Colombia and Spain; the ASSIST-DIT Test for addictions; and the Fatigue Severity Scale,

validated in Colombia and Mexico).

________________

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AC-PEL-67-003 Appendix 1

Page 1

APPENDIX 1

WARWICK-EDINBURGH MENTAL WELL-BEING SCALE (WEMWBS)

Below you will find some statements about ideas and emotions. Check the box that best describes what you thought or felt during the last two weeks:

Statements Never Seldom Sometimes Frequently All the time

I have felt optimistic about the future 1 2 3 4 5

I have felt useful 1 2 3 4 5

I was relieved 1 2 3 4 5

I have felt interested in other people 1 2 3 4 5

I've had enough reserve energy 1 2 3 4 5

I have solved the problems well 1 2 3 4 5

I've been thinking clearly 1 2 3 4 5

I have felt good about myself 1 2 3 4 5

I have felt close to other people 1 2 3 4 5

I have felt confident in myself 1 2 3 4 5

I have been able to make my own decisions regarding the things that happen to me

1 2 3 4 5

I have felt loved 1 2 3 4 5

I have been interested in new things 1 2 3 4 5

I have felt happy 1 2 3 4 5

Note: The Warwick-Edinburgh Mental Well-being Scale (WEMWBS) has been validated in Argentina, Spain and

Chile and is available in Spanish. It consists of 14 items, each scored on a Likert scale from 1 to 5 and the final result corresponds to the sum of the answers to each item. The minimum score on the scale is 14 and the maximum is 70. For its interpretation it is considered that a score higher or equal to the validated average (50 points) indicates positive mental well-being, and a score lower than this value suggests the individual's need for guidance40,41.

_______________

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AC-PEL-67-003 Appendix 2

Page 1

APPENDIX 2

INSTRUMENT FOR THE ASSESSMENT OF MENTAL HEALTH IN THE VENEZUELAN AERONAUTICAL OPERATIONAL POPULATION

CREATED BY AVEPSA

The Venezuelan Association of Aeronautical Psychology (Asociación Venezolana de Psicología

Aeronáutica - AVEPSA), in order to humanise the aeronautical activity and provide a plan of action

tailored to our reality, has designed this questionnaire with the purpose of assessing the mental

health of the distinguished Venezuelan aeronautical personnel in face of the COVID-19 crisis at

national level. We thank you in advance for your invaluable collaboration and the time taken to

answer the form. In addition, we would like to mention that it is COMPLETELY CONFIDENTIAL, and

therefore, we do not require any personal information in any part of it, nor will we store your e-mails.

If you have any doubts in this regard, you can send us your questions to our e-mail:

[email protected] or through direct message on Instagram where you can find us as

@teamAVEPSA.

INSTRUMENT FOR THE ASSESSMENT OF MENTAL HEALTH IN THE VENEZUELAN AERONAUTICAL OPERATIONAL POPULATION

VSMPOA-2020

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Appendix 2 AC-PEL-67-003

Page 2

Sociodemographic data

Please select the appropriate option:

1. Your age is between:

18 and 28

29 and 39

40 and 50

51 or more

2. Gender:

Female

Male

3. Which of the following options corresponds to your field of operational activity?

Student pilot

Pilot/ PP

Pilot/ CP

Pilot/ ATP

Cabin crew member: Cabin crew leader

ATC: Control tower

ATC: Approach

ATC: Control centre

Aircraft maintenance technician (AMT)

Airline station manager

Aeronautical radio communication technician (ART)

Aeronautical information technician (AIT)

Search and rescue officer (SAR officer)

Aerodrome / airport operator (including AVSEC)

Ground operations personnel (including AVSEC)

Flight dispatcher

Aeronautical telecommunication operator (ATO)

Other:_____________________________________________________

4. What is your current operational status?

Active, commercial aviation (passenger, cargo or mail, specialised services, and scheduled

aerial work).

Active, general aviation (non-commercial civil aviation activity)

Active, aeronautical authority

Active, airport / aerodrome

On holiday

On paid leave

On unpaid leave

Unemployed

Other: _______________________________________________________

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AC-PEL-67-003 Appendix 2

Page 3

Part I:

Please respond to the following statements with your level of agreement or disagreement.

In the last three (3) months, I have experienced episodes of intense concern or discomfort regarding:

1. My close relatives (for example, difficulty in relationship with parents, partner, children, siblings,

estrangement, separation, loss).

Yes No Not sure

2. The relationship with my friends, neighbours (for example, arguments, problems, loss).

Yes No Not sure

3. My academic activity (for example, for wanting to study and not being able to, low performance,

among others).

Yes No Not sure

4. My work area (lack of motivation, unemployment, risk of job loss, problems with bosses,

colleagues).

Yes No Not sure

5. My housing (for example, because I need a home or because it is in poor condition, requires major

repairs, evictions, moves).

Yes No Not sure

6. My financial situation (very high debts, insufficient or no income, difficulty in accessing adequate

food or drinking water).

Yes No Not sure

7. Having been a victim of theft or robbery.

Yes No Not sure

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8. My health condition or that of my family members (illness, recent or upcoming surgeries, difficulty in

obtaining medication, fear of becoming ill, no health insurance).

Yes No Not sure

In the last 3 months I have noticed, or people close to me have noticed, some of the following:

9. That I increased cigarette use significantly.

Yes No Not sure

10. That I increased coffee intake significantly.

Yes No Not sure

11. That I increased the use of alcoholic beverages.

Yes No Not sure

12. A sudden change in my appetite with weight gain or loss.

Yes No Not sure

13. Difficulty in falling and/or staying asleep, with a feeling of not being rested when I wake up.

Yes No Not sure

14. That I have felt little energy to do everyday things.

Yes No Not sure

15. That I find it difficult to pay attention in daily tasks.

Yes No Not sure

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16. That my ability to remember things, tasks, events that I used to remember easily has diminished.

Yes No Not sure

17. That I find it difficult to think, focus and make decisions.

Yes No Not sure

18. That I have significantly neglected my personal hygiene and grooming.

Yes No Not sure

19. That I have felt sad and/or discouraged most of the time.

Yes No Not sure

20. That I no longer enjoy things I used to enjoy.

Yes No Not sure

21. Continuous feeling that I am guilty of some personal difficulty or that of others close to me.

Yes No Not sure

22. That thinking about future plans causes me great anguish.

Yes No Not sure

23. That I lose my patience easily and explode with rage.

Yes No Not sure

24. That I react in an exaggerated way, with jolts and nervousness, even to small or simple things.

Yes No Not sure

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25. That memories of a recent traumatic situation (for example, an accident, a violent situation or a life-

threatening illness) come to my mind unexpectedly and constantly).

Yes No Not sure

26. That lately I cannot, or find it difficult to, experience pleasant, pleasurable and satisfying sensations.

Yes No Not sure

27. That I feel nervous, restless, very uneasy, agitated.

Yes No Not sure

28. That I have felt fears accompanied by sweating, muscular pains in neck and back, abdominal pains,

digestive problems.

Yes No Not sure

29. That I have had thoughts that it would be better if death came to me (from an accident, illness).

Yes No Not sure

30. That I have had thoughts of taking my life.

Yes No Not sure

31. That I have felt the need to talk about my problems with a psychologist.

Yes No Not sure

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Part II.

Please respond to the following statements by expressing your level of satisfaction and well-

being.

In the last 3 months, how have I felt about:

1. My relationship with close relatives, for example: parents, partner, children, siblings.

Unsatisfied Not very satisfied Satisfied Very satisfied

2. My relationship with neighbours, friends.

Unsatisfied Not very satisfied Satisfied Very satisfied

3. My academic activity, for example, my studies, training.

Unsatisfied Not very satisfied Satisfied Very satisfied

4. My work area (unemployment, job stability, good relations with bosses, colleagues).

Unsatisfied Not very satisfied Satisfied Very satisfied

5. My housing status (own, rented, spacious, good location).

Unsatisfied Not very satisfied Satisfied Very satisfied

6. My economic situation (economic stability, investments, sufficient or surplus income).

Unsatisfied Not very satisfied Satisfied Very satisfied

7. My health condition (physical activity, physical endurance, feeling of physical fitness).

Unsatisfied Not very satisfied Satisfied Very satisfied

8. My diet (varied diet, balanced diet, healthy food).

Unsatisfied Not very satisfied Satisfied Very satisfied

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9. Communication with my boss, co-workers, airline, institution, workshop.

Unsatisfied Not very satisfied Satisfied Very satisfied

10. My attitude to life's challenges.

Unsatisfied Not very satisfied Satisfied Very satisfied

11. My sleeping habits, sleeping enough to feel rested.

Unsatisfied Not very satisfied Satisfied Very satisfied

12. Exercising and (mental and physical) activities to feel relaxed and well.

Unsatisfied Not very satisfied Satisfied Very satisfied

Part III.

Please answer briefly with a maximum of 100 characters.

1. In the last 3 months when I have felt that my level of satisfaction and well-being has decreased, I

have tried to (AS FOR MY PHYSICAL HEALTH):

2. In the last 3 months when I have felt that my level of satisfaction and well-being has decreased, I

have tried to (AS TO MY MENTAL HEALTH):

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3. In the last 3 months when I have felt that my level of satisfaction and wellbeing has decreased, I

have tried to (WITH RESPECT TO MY FAMILY, FRIENDS AND WORK RELATIONSHIPS):

END OF THE TOOL

It is important to mention that, if after filling out this form you consider that you require psychological

support, do not hesitate to contact us immediately through our e-mail [email protected]. Also, if

you wish to know the results of this investigation, you can contact us by the same means. On behalf

of the entire team of the Venezuelan Association of Aeronautical Psychology: Thank you for your

kind and valuable support.

________________

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APPENDIX 3

KAROLINSKA SLEEPINESS SCALE

Circle the number that reflects the level of sleepiness felt during the last five minutes:

1. Extremely awake

2. Wide awake

3. Awake

4. More or less awake

5. Neither awake nor sleepy

6. Some signs of sleepiness

7. Sleepy, but no effort to stay awake

8. Sleepy, some effort to stay awake

9. Very sleepy, great effort to stay awake, struggling with sleep

Score analysis

Checked numbers Wakefulness

1, 2 or 3 Alert

4, 5 or 6 Hypovigilant

7 or 8 Sleepy

9 Imminent sleep

Note: This scale allows the evaluation of sleepiness in the previous 5 minutes and its completion time is less than 5

minutes42.

__________________

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APPENDIX 4

BIBLIOGRAPHICAL REFERENCES

1. Latin American Aeronautical Regulations - LAR 61: Pilot licences and ratings (2020). Available at:

https://www.srvsop.aero/site/wp-content/uploads/2017/04/0-LAR-61-4ED-ENM-11-Jun-2020.pdf

2. Latin American Aeronautical Regulations - LAR 67: Regulations for granting the aeronautical medical certificate (2019). Available at: https://www.srvsop.aero/site/wp-content/uploads/2017/04/0-LAR-67-Enm-10-4ED-AE_JG-2019.pdf

3. Safety management manual (SMM). International Civil Aviation Organization, Fourth edition, 2018.

4. World Health Organization (WHO). Investing in mental health (2004). Available at: https://apps.who.int/iris/bitstream/handle/10665/42897/9243562576.pdf?sequence=1&isAllowed=y.

5. World Health Organization (WHO). Mental health and psychosocial considerations during the COVID-19 outbreak (2020). Available at: https://www.who.int/docs/default source/coronaviruse/mental-health-

considerations.pdf?sfvrsn=6d3578af_2020

6. Suau-Sanchez P V-DA, Cugueró-Escofet N. An early assessment of the impact of COVID-19 on air transport: Just another crisis or the end of aviation as we know it? J Transp Geogr (2020).

7. International Civil Aviation Organization I. Effects of Novel Coronavirus (COVID-19) on Civil Aviation:

Economic Impact Analysis (2020). Available at: https://www.icao.int/sustainability/Documents/COVID-19/ICAO_Coronavirus_Econ_Impact.pdf2020.

8. International Civil Aviation Organization (ICAO) Doc 10144 — ICAO Handbook for CAAs on the management of aviation safety risks related to COVID-19 (2020).

9. Romero M. Psiquiatría y medicina de aviación. Journal of mental health (1991).

10. European Pilot Peer Support Initiative (EPPSI), COVID-19 crisis and its effect on aviation mental health (2020). Available at: https://www.eurocockpit.be/sites/default/files/2020-04/COVID-19%20and%20aviation%20mental%20health.pdf2020.

11. International Air Transport Association (IATA), Guidance for Cabin Operations During and Post

Pandemic (2020). Available at: https://www.iata.org/contentassets/df216feeb8bb4d52a3e16befe9671033/iata-guidance-cabin-operations-during-post-pandemic.pdf2020.

12. Bor R, Bekker A. The psychology of uncertainty; International Civil Aviation Organization (ICAO), Personal perspectives on the COVID-19. The Centre for Aviation Psychology (2020).

13. Li J, Yang Z, Qiu H, Wang Y, Jian L, Ji J, et al. Anxiety and depression among general population in China at the peak of the COVID-19 epidemic. World Psychiatry 19(2):249-50 (2020).

14. Kong X, Zheng K, Tang M, Kong F, Zhou J, Diao L, et al. Prevalence and Factors Associated with Depression and Anxiety of Hospitalized Patients with COVID-19. medRxiv; (2020).

15. Tull MT, Edmonds KA, Scamaldo KM, Richmond JR, Rose JP, Gratz KL. Psychological Outcomes Associated with Stay-at-Home Orders and the Perceived Impact of COVID-19 on Daily Life. Psychiatry Res. 289:113098 (2020).

16. Ryan RM, Deci EL. On Happiness and Human Potentials: A Review of Research on Hedonic and Eudaimonic Well-Being. Annual Review of Psychology (2001).

17. Dickens P. Cleared for take off! A pilot’s guide to returning to flying. In: Psychology CA, editor. https://irpcdn.multiscreensite.com/7d6d5c94/files/uploaded/Cleared%20for%20Take%20Off%21%20Espa%C3%B1ol.pdf2020.

18. Fisher JM. A time for change. Human resource development international; 2005. p. 257-64.

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19. Duque Ceballos JL. Emociones e inteligencia emocional: Una aproximación a su pertinencia y surgimiento en las organizaciones. 2012; 18:147-169.

20. Harandi TF, Taghinasab MM, Nayeri TD. The correlation of social support with mental health: A meta-

analysis. Electron Physician. 9(9):5212-22 (2017).

21. Flight Safety Foundation. An Aviation Professional's Guide to wellbeing (2020). Available at: https://flightsafety.org/wp-content/uploads/2020/04/Guide-to-Wellbeing.pdf2020.

22. Killgore WDS, Taylor EC, Cloonan SA, Dailey NS. Psychological resilience during the COVID-19

lockdown. Psychiatry Res. 291:113216 (2020).

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24. World Health Organization (WHO). Psychological first aid: Guide for field workers (2012). Available at:

https://apps.who.int/iris/bitstream/handle/10665/44837/9789243548203_spa.pdf;jsessionid=155FA2CCE1FD8B4F0BAEB0A81D9BC907?sequence=12012.

25. Ministerio de Salud y Protección Social Bogotá. Telesalud y telemedicina para la prestación de servicios de salud en la pandemia por covid-19 (2020). Available at:

https://www.minsalud.gov.co/Ministerio/Institucional/Procesos%20y%20procedimientos/PSSS04.pdf.

26. Cheng W, Zhang F, Hua Y, Yang Z, Liu J. Development of a psychological first-aid model in inpatients with COVID-19 in Wuhan, China. Gen Psychiatr. 33(3):e100292 (2020).

27. Cahill J, Cullen P, Gaynorr k. Interventions to support the management of work-related stress (WRS) and wellbeing/mental health issues for commercial pilots. Cognition Technology and Work; p. 517- 47. (2019).

28. International Federation of Air Line Pilots' Associations, Fatigue Mitigation for Flights Affected by COVID-19 Restrictions. 20POS02 (2020). Available at: https://www.ifalpa.org/media/3524/20pos02-fatigue-recommendations-for-covid.pdf202.

29. Latin American Aeronautical Regulations - LAR 120: Prevention and control of psychoactive substance

abuse among aviation personnel (2019). Available at: https://www.srvsop.aero/site/wp-content/uploads/2017/04/0-LAR-120-Enm-1-2ED-AE_JG-2019.pdf.

30. Scarpa PJ, Mental Health Screening in Aviators, In: Aerospace Medical Association (AsMA) (2014). Available at: https://www.asma.org/asma/media/AsMA/pdf-policy/2015/Mental-Health-Screening-in-

Aviators.pdf2014.

31. U.S. Navy Aeromedical Reference and Waiver Guide (NAMI), Cap 140 PSYCHIATRY, 145 Anxiety Disorders (2018).

32. American Psychiatric Association, DSM-IV Diagnostic and statistical manual of mental disorders. Spanish edition. p. 401-410 (1995).

33. American Psychiatric Association, Supplement to the Diagnostic and statistical manual of mental disorders, Fifth edition, Anxiety disorders, Pages 12-13 (2016).

34. Newmann MG, et al., Preliminary reliability and validity of the generalized anxiety disorder questionnaire-IV: A revised self-report diagnostic measure of generalized anxiety disorder. Behavior therapy. p. 215-

233 (2002).

35. Service USAFM. Air Force Waiver Guide; Aerospace Medicine Waiver Guide. Mood Disorders: Depressive, Bipolar and Related Disorders. 2019. p. 528 -239.

36. Becoña-Iglesias E, et al. Manual de adicciones para psicólogos especialistas en psicología clínica en formación. In: Delegación del Gobierno para el Plan Nacional sobre Drogas GdE, editor: Ministerio de

Sanidad, Política Social e Igualdad; (2010).

37. International Civil Aviation Organization (ICAO), Manual for the Oversight of Fatigue Management Approaches (Doc 9966). Second edition, Version 2 (2020). p. 2-1 - 2-3.

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38. GÖKER Z. Fatigue in The Aviation: An Overview of the Measurements and Countermeasures. Journal of Aviation; (2018).

39. Reis C, Mestre C, Canhão H. Prevalence of fatigue in a group of airline pilots. Aviat Space Environ Med.

2013;84(8):828-33.

40. Serrani-Azcurra D. Traducción, adaptación al español y validación de la escala de bienestar mental de warwick-edinburgh en una muestra de adultos mayores argentinos. Acta.colomb.psicol.; 2014.

41. Stewart-Brown S, Janmohamed K. Warwick-Edinburgh Mental Well-being Scale (WEMWBS) User Guide

Version 1: Warwick Medical School University of Warwick (2008).

42. Laverde-López C, Escobar-Córdoba F, Eslava-Schmalbach J. Validación colombiana de la escala de somnolencia de Karolinska (2015).

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