advancing contextual learning
TRANSCRIPT
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ADVANCING CONTEXTUAL LEARNING…By Mani Gopalakrishnan
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A quote to start with…
Big Data is a lot about knowing your consumers than about the technology…
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Our references shape our behaviors
OMG! Brangelina broke
up?Dear! Fixed this coffee maker…
thanks Joe@ YouTube
Hey! My grandma
Rosie is on Facebook…
Honey! Let me Google
for a handyman
Aah! Amazon
knew what I exactly wanted
Mom & Dad! Here is my micro-
master
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They all do three things well…
Build & contextualize
a huge content
repository
Get to know the consumer
really well
Engage and Enable
consumers at an individual
level SHAPE CONSUMER
HABITS
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Your content is here somewhere…
Credit: Alfresco-Ending Content Chaos
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We just don’t do this…
INTERACTIONS
INFORMATION
INSIGHTS
INTENT
INTERESTSSTRUCTURED &
UNSTRUCTUREDDATA
Bio & Demographics about learner
Learner interactions with systems, processes, and others
Insights gathered from all aspects of learner data (from 4Is, 360, Performance)
Job, career, and moment specific intent
Skills, Topics, and others that interests a learner
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We use many tools at work…
COLLABORATIONPORTALS CO-CREATE BUSINESS
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Learning technology needs to enable this
A solid content aggregation & classification
engine…
1
ONE DATA SOURCE
A data lake that takes and classifies
information 2
Structured Unstructured
Multi-Channel
Multi-Point of Learning
Web Mobile
Things
Predictive, Just-in-time, individual
learning3
Skills as the taxonomy; Skill Graph as the output… enabled by NLP and AI
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Your role as a learning strategist…
EXPERIENCE
ENABLEMENTEDUCATION
ENGAGEMENT
Formal learning (classroom, vILC, eLearning, MOOCs)
Just-in-time (search ads, predictive recommendations)
Connection & Community (daily learning bits, likes, shares, comments )
Frictionless & omnipresent (multichannel, point of access)
Skill Graph
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A quote to end with…
Big Data is a lot about knowing your consumers than about the technology…