advanced gps technology and protection – user guide welcome to zaz … · 2017. 12. 11. · zaz...

ADVANCED GPS TECHNOLOGY AND PROTECTION – USER GUIDE

Welcome toZAZ GPS

powered by SG Connected Car

TABLE OF CONTENTS

ZAZ GPS – Advanced GPS Technology


[email protected] l ZAZGPS.com2

ZAZ GPS Overview 3

4Login and Forgot Password

User Profile Edit and Password Reset

Vehicle Details and Photo Edit

5

6

Setting Up Alerts and Email Notifications

Vehicle Events and Historic Events

7

9

Map Functionality 10

Creating Geofence Boundaries

Adding Additional Vehicles to an Account

What to do if Your Car is Stolen

11

13

14

CONGRATULATIONS!

ZAZ GPS – Overview

ZAZ GPS Powered by SG Connected Car is great way to keep you and your passengers connected wherever you cruise! ZAZ uses the GPS device in your car to track its location. It then communicates that information over a wireless network to our secure datacenter. You can view this information using our ZAZ App or by logging into ZAZGPS.com on your computer.

ZAZ tracks location information every 5-minutes when the vehicle is in motion. If your vehicle has been stopped for more than 10 minutes, you’ll see the last location where the vehicle was (or where you parked). If your car has been parked in one location for an extended amount of time, your ZAZ App will provide “update” location information every 24 hours. Once you use your car again, ZAZ will resume tracking the location of the car in 5-minute intervals. It’s that easy! And, if your car is out of cellular coverage, ZAZ will continue track your car’s location. It simply stores it until it’s within cellular coverage again.

With ZAZ, you always know where your car’s been and where to find it.



GO TO OUR SECURE URL: http://zazgps.svrtracker.com

Accessing ZAZ GPS

ZAZ GPS TIP: Take a moment to bookmark this so you can access on the fly whenever you want!

• Enter your email address (The one you used to create your account)

• Enter your password (the one in the registration email)

FORGOT YOUR PASSWORD? No problem! If you forget your password you can click on the “Forgot Your Password?” link on the log in page. This will prompt you to enter the email address that was used to create the account. Once you select to reset password, you will receive an email that will allow you to create a new password to access your account.

[email protected] l ZAZGPS.com

CUSTOMER SUPPORT1-855-210-2430

[email protected]

Please Log In

Email address or username

Password

Forgot Your Password

Sign In


CUSTOMER SUPPORT1-855-210-2430

[email protected]

Forgot Your Login Information?

We’ll send an email with instructions

Email address

Reset Password


4


Setting Up Your ZAZ GPS Profile

Once you are logged in, you’ll be able to personalize your infor-mation. Just click on your name in the top right corner of the app. Then choose what you want to do:

• Edit your profile• Change your password• Log out

EDITING YOUR ZAZ GPS PROFILE? If you want to personalize your profile, you can:

• Update the first and last name that appears in the top right corner of your screen • Choose the email you want to use for delivery of any automated alerts – this will not change the email address you use to log in• Update your phone number • Change the time zone


User Profile

First name

Last name

Email

Phone number

Preferred time zone

SubmitCancel

5


ZAZ GPS – Vehicle Details

It’s easy to edit or update your vehicle information. Just click on the pencil icon to open Vehicle Details. Here you can edit the following fields:

• Name (the name you want to refer to your vehicle as), this is also the name that will appear in the vehicle alerts• VIN (the vehicle identification number which your dealership may have filled in already) • Year, Make, Model, and Color • Odometer or number of miles driven (ZAZ bases this on GPS miles driven. This can sometimes become out of sync with the actual odometer in the vehicle. We recommend you update the mileage periodically• If you have multiple vehicles in the same account, you can add a “Tag” to individual or groups of vehicles (like kids car, or John’s car) • The picture of the car is most likely a stock photo the dealership used. You can add your by: – Selecting the camera icon – Upload the photo from your phone or desktop


KS Martinez WRXMake: SubaruYear: 2016Model: WRXVIN: JF1VAE6XG9800340Color: Blue

6


ZAZ GPS – Setting Up Alerts

Alerts are great if you want to know things like if your vehicle is moving when it shouldn’t be or if you’re looking to monitor speed or your car’s battery life for example.

Each alert is set to a default setting already. If you want to set up or edit alerts you can click the bell icon and then, select the alerts you wish to set or edit.

EDITING EXISTING ALERTSTo edit alerts, remove the check mark currently in the “Use defaults” box. You’ll also need to click the setting “ON”.

The Low Voltage Alerts will monitor your car’s battery voltage and send an email notification to you when the voltage falls below the threshold you set.

The Speed Alerts will monitor your car’s speed. Set a maximum speed. If your car speed exceeds that limit, you will get an email notification.

NOTE: ZAZ captures your car’s speed within it’s normal 5-minute interval tracking. This means your car must maintain a speed above your set threshold for a sustainable timeframe.

The Mileage Alert can be set to send you a notification when your car crosses a set mileage threshold.


Low Voltage Alerts

Min. Voltage

This will generate an alert notification when the vehicle’s voltage falls below 11 watts

Use defaults

ON

11 Watts

Speed Alerts

Max Speed

This will generate an alert notification in the event the vehicle surpasses the selected maximum speed

Use defaults

ON

70 MPH

7


ZAZ GPS – Setting Up Alerts

The Mileage Alert can be set to send you a notification when your car crosses a set mileage threshold.

NOTE: This is a great tickler to help remind you when your car needs maintenance such as an oil change.

The Movement Alerts allows you to set a notification when your vehicle moves from its last known location where it was parked.

NOTE: When this alert is set to “ON”, it will send you a notifi-cation each time the vehicle begins to move and when it stops again.

TURNING ON EMAIL ALERTSTo turn “ON” email alerts, click the “Bell” icon in the top right corner of the page. This will allow you to toggle the email alerts “ON”.

NOTE: Email notifications will be sent to the email address that you use in your user profile.


Mileage Alerts

Mileage Interval

This will generate an alert notification when the vehicle’s odometer crosses each mileage interval

Use defaults

ON

3500 Miles

Movement Alerts

Min. Stop Time

This will generate an alert notification when the vehicle starts moving after being stopped for at least the specified time in minutes

Use defaults

ON

60 Minutes

User Name

Notifications

Email Alerts OFF

8


ZAZ GPS – Events

ZAZ collects and reports events such as your car’s last know event/ location as well as time, the event type, vehicle speed during that event and total miles. ZAZ holds the last 30 days of event history. To view the history, click the more information icon. This will open the section that displays your cars event history. ZAZ will show you the last 7 days of your car’s event history by default. You can also specify a date range.

EACH EVENT IS REPRESENTED BY AN ICON. • Stop Event: Will display when the vehicle has been stopped for more than 10 minutes. • Drive Event: Display when your car is in motion and has registered a speed above 0 mph. The drive event icon also includes an arrow that represents the direction your car was moving at the time the event was recorded.

The map displays red and green icons showing historic events for the time range you selected.

To view a single historic event on the map, click on the desired event.


Events

Dallas Highway, GA

Today at 3:47 PM (a few seconds ago)

Drive

32 MPH

556 Miles Driven

Events

Select a date range:

Timestamp

12/02/2015 @ 4:11 PM

12/02/2015@ 4:11 PM

12/02/2015@ 4:07 PM

12/02/2015@ 4:02 PM

12/02/2015@ 3:57 PM

12/02/2015@ 3:47 PM

12/02/2015@ 3:37 PM

Event

Drive

Stop

Drive

Drive

Drive

Drive

Drive

Place

Charles HardyParkwayTimberchase, GA



39 Powder Mill StreetTimberchase, GA

Dallas HighwayNull, GA

Dallas HighwayNull, GA

315 West Atlanta StreetMarietta, GA

Speed

11

0

35

54

57

57

24

Heading Voltage

14.100

14.100

13.200

14.000

14.400

14.500

14.200

11/26/2015 to 12/02/2015

Stop Events OnlyAll Events

9


ZAZ GPS – Map Functionality

The map view will always display the last know location of your car. When you hover over the position, you’ll be able to see the: • Vehicle name• Location• Event time• Vehicle speed • Reported latitude & longitude

By default, the map is always in a street view. You can change it to a satellite view too. Just click the map view icon and select the satellite view imagery.

You can pan in or out on the map by either scrolling with you mouse or clicking the “+” or “—“ icons.

You can also search for a specific address. Click on the spyglass icon and enter your desired address.



ZAZ GPS – Setting Up Boundaries

A GeoFence is a boundary you can set up on the map that will trigger an alert when your car enters or exits that specific area. To create a Geofence:

• Click on the menu icon on the top left of the main page • A dropdown menu will appear, select the Geofences option

CIRCULAR GEOFENCETo create a circular geofence by address, enter the address in the search field on the map.

This will create a 1/8-mile circular boundary around that address. You can adjust the radius by clicking and holding on the out-side of the circle on the map, then drag the circle either larger or smaller.

FREE FORM GEOFENCETo create a freeform circular geofence, click on the circle icon on the map. Then click and drag to create a circular boundary on the map. Once you have created your desired geofence boundary, you will need to name it and set your notification preference. (See the next page for more instructions).


Vehicles

Geofences

Add Vehicles

Customer Support: (844) [email protected]

Search by Address or Lat / Long


11


ZAZ GPS – Setting Up Boundaries

POLYGON GEOFENCETo create a polygon geofence (a multi-point boundary), click on the polygon icon on the map. You will then drag and click your first-desired point on the map. Continue dragging and clicking for each point you wish to set on the map.

In order to complete your polygon geofence, you must connect your last point to the first point on the map. Then enter the name.

NOTE: The name you set for the geofence is what will appear in your email notifications. This is important to note if you have created multiple geofence boundaries. You also have the option to enter a category for your geofence, but this is not required.

Next, you’ll need to set your alert preferences. Alerts can be set whether your vehicle is entering, exiting or both.

In order to receive email alerts, the notification setting must be set to “ON”.

NOTE: Email notifications will be sent to the email address used in your user profile. Your created Geofences will now appear in the geofence list. You can delete a geofence by clicking the trash icon or you can edit an existing geofence by clicking the geofence name.


GeoFence Settings

Name:

Category:

Notifications

Enter Exit

You’ll be notified when vehicles enter or exit this GeoFence

ON

6th Ave

Work Place

UpdateCancel

12


ZAZ GPS – Adding Additional Vehicles

If you purchased multiple vehicles and wish to view them in one unified account, click the menu icon in the upper left-hand corner of the page.

In the drop down you will select “Add Vehicle” this will now show you the option to enter the PIN number for the next vehicle you wish to add to your account.

NOTE: The PIN number is the 6 characters PIN that was used for registration.

Once you have added your additional vehicle/s, you will now see them displayed separately in the ZAZ App.

To select a single vehicle, just click on the desired vehicle to view or edit.


Add Vehicle

Don’t have a PIN? Click here to activate your device

PIN:

Add VehicleCancel

Vehicles

KS Martinez WRX2016 Subaru WRX

Last Reported: 06/02/2016 4:51 PM

GH Civic2013 Honda Civic

Last Reported: 05/20/2016 7:30 PM

13


What To Do If Your Car Is Stolen

If your car is hijacked or stolen, here are some helpful tips for what you should do:

CALL THE POLICEContact your local police department immediately to file a report. You typically need to provide them with the following information:

• Detail description of your car.• Vehicle Identification Number or (VIN) - Tip: pull from your car insurance policy)• License Plate Number• Driver’s License Number

Most likely, they will add your car information to nationwide records which will make it much harder for the thief to sell it or re-title it.



What To Do If Your Car Is Stolen

CALL ZAZ GPS STOLEN RECOVERY 1-855-951-0606.After filing a police report, call us. A ZAZ recovery agent will need to verify your account first so make sure you have the following information ready:

• Name the account is registered under• VIN• Email address assigned to the account

Then be prepared to share the following information to our recovery agent:

• Description of the car (make, model, year)• Police Report / Case #• The name and contact info of the person handling your case

After you’ve provided the above information, the ZAZ GPS vehicle recovery agent will work with law enforcement to recover your car.

CALL YOUR CAR INSURANCE COMPANYMake sure you call your insurance provider within 24 hours of your car being reported missing. This way your insurance provider can help protect you if your car is used to harm someone or do damage after the theft occurred.

CALL YOUR LENDERIf your car is leased or financed, you should also contact your lender that you financed your car through.



ZAZ GPS: 1-855-951-0606.

PROVIDE THE FOLLOWING:Your Information (Name, Email, Make, Model, Year and VIN) Police Case #Police Contact Information (Name and Phone)

advanced gps technology and protection – user guide welcome to zaz … · 2017. 12. 11. · zaz...

Documents