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Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops and Apps via the Digital Workspace with Workspace ONE and VMware Horizon VMworld 2017 Content: Not for publication or distribution

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Page 1: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Johan van Amersfoort & Stephane Padique

ADV1591BE

#VMWORLD #ADV1591BE

Delivering Virtual Desktops and Apps via the Digital Workspace with Workspace ONE and VMware Horizon

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 2: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

• This presentation may contain product features that are currently under development.

• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.

• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.

• Technical feasibility and market demand will affect final delivery.

• Pricing and packaging for any new technologies or features discussed or presented have not been determined.

Disclaimer

2#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 3: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Agenda

1 What is Workspace ONE?

2 Setting up Horizon with Workspace ONE

3 User experience and Demo

3#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 4: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Agenda

1 What is Workspace ONE?

2 Setting up Horizon with Workspace ONE

3 User Experience and Demo

4#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 5: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

IT/it used to be simple..

5#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 6: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Mobile-Cloud Era

Client-Server Era

Bridging Two Worlds

#ADV1591BE CONFIDENTIAL 6

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 7: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Mobile-Cloud Era

Client-Server Era

Bridging Two Worlds

• Domain joined

• Network based security

• Managing devices

• OPEX heavy 1:150 ratio

• Slow

• Migration Projects

#ADV1591BE CONFIDENTIAL 7

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 8: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Mobile-Cloud Era

Client-Server Era

• Domain joined

• Network based security

• Managing devices

• OPEX heavy 1:150 ratio

• Slow

• Migration Projects

• Enrollment

• Identity based security

• Managing policies

• Massive scale 1:15 000 ratio

• Fast

• Continuous Delivery

Bridging Two Worlds

#ADV1591BE CONFIDENTIAL 8

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 9: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Applications in the Enterprise

Universal Windows Apps

9#ADV1591BE CONFIDENTIAL

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r publication or distri

bution

Page 10: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Mobile-Cloud Era

Client-Server Era

Bridging Two Worlds

#ADV1591BE CONFIDENTIAL 10

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 11: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Mobile-Cloud Era

Client-Server Era

MirageHorizon PCoIP

ThinApp Horizon BLAST

UEMApp Volumes

Bridging Two Worlds

FlexUnified Access

Gateway

Workspace One

AirWatch

VMware Identity Manager

Horizon Cloud

#ADV1591BE CONFIDENTIAL 11

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 12: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

You can’t transform

business without a

great user experience

You don’t need to

compromise security

to get there

VMware Empowers the Digital Workspace

12#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 13: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Simple App Delivery Through a Unified Catalog

Web-based Mobile app

Better overall mobile user experience

Any app to any device

13#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 14: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Agenda

1 What is Workspace ONE?

2 Setting up Horizon with Workspace ONE

3 User Experience and Demo

14#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 15: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Simple Access to Apps & DesktopsAccess to Horizon 7 and Horizon Cloud desktops from Workspace ONE / IDM

• Full support for Horizon 7.x

– Virtual Desktops

– Published Applications

– Horizon Cloud Pod Architecture

– Single Sign On & True SSO

• Support for Horizon Air / Cloud

– Horizon Cloud Hosted with WS1

– Horizon Cloud On-premises with IDM

– SSO to virtual desktops and apps

• Support for Citrix

– XenApp 5/6

– XenDesktop 7.x

15#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 16: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

• CAPEX Model

• Greater flexibility in desktop options

• Scalable to customer requirements

• Feature rich management

• Hybrid OPEX/CAPEX model

• Management infrastructure in the cloud

• On-premises virtual desktops & apps on

hyper-converged infrastructure

• Minimal internal expertise required and

easily scalable

Horizon Deployment Options

• OPEX model of utility based pricing

• Scalability on demand

• Minimal internal expertise required

• Remote locations where building data

center capacity is impossible

G

Horizon Cloud with Hosted

Infrastructure

On Premises

(Horizon 7)

Horizon Cloud with On-premises

Infrastructure

LOADBALANCERS

CONNECTIONBROKERS

ACTIVEDIRECTORY

MANAGEMENTSERVERS

CO

MP

UT

E S

ER

VE

RS

RU

NN

ING

VIR

TU

AL

DE

SK

TO

PS

CUSTOMER IT ENVIRONMENT

SANSTORAGE

CLOUD PROVIDER

ACTIVEDIRECTORY

ACCESS POINTS

VIRTUAL DESKTOPS & APPS

ON HYPER-CONVERGED INFRASTRUCTURE

CONTROL PLANE

CLOUD PROVIDER

MOBILEUSERS

REMOTEUSERS

ACTIVEDIRECTORY

USER APPDATA

CORP USER DEVICES

SECURE VPN

SE

CU

RE

VP

N

CUSTOMER IT ENVIRONMENT

16#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 17: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Hosted Applications

RDS Farm Connection Server VMware Identity Manager

Get Resources,

Entitlements

Horizon Client

17#ADV1591BE CONFIDENTIAL

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r publication or distri

bution

Page 18: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon 7 Integration

18#ADV1591BE CONFIDENTIAL

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r publication or distri

bution

Page 19: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

End to End SSO with TrueSSOStreamlined single sign on to Horizon via Workspace ONE

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Page 20: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon TrueSSO

• Users authenticate to VMware Identity Manager using a variety of credential options

• Once authenticated, users select Horizon desktop or hosted application

• No need to enter AD credentials or SmartCard

• Uses SAML to connect the Identity Provider’s (IdP) authentication with user’s UPN for access to AD credentials

• True SSO generates unique, short-lived certificate to manage Windows logon process

20#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 21: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon TrueSSO Benefits

• Separates Authentication (validating a user’s identity) from Access (user can use a Windows desktop or application

• Enhanced security. User credentials are secured by digital certificate, no passwords are vaulted or transferred within the datacenter

• Supports a wide range of authentication methods – enterprises can select or change authentication protocols with limited impact to the infrastructure

21#ADV1591BE CONFIDENTIAL

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r publication or distri

bution

Page 22: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon TrueSSO Workflow

Virtual Desktop

Horizon Broker

Horizon Client

AD

VMware

Enrollment

Service

Microsoft

Certificate Authority

VMware

Identity

Manager1

2

34

5

6

7

22#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 23: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon TrueSSO Support & Requirements

• Horizon 7+ or Horizon Cloud (latest version)

• Horizon Enrollment Server

• Recent Horizon Client (v4+)

• Identity Manager

• On-Premises or SaaS (v2.9+)

• Joined to Active Directory Domain

• Enterprise Microsoft CA

• Custom CA templates for short lived certs

23#ADV1591BE CONFIDENTIAL

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r publication or distri

bution

Page 24: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon Client SP Init Flow –Access Policy Support in Horizon

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Page 25: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Access Policy support for Horizon Applications

• Previously, SP Init launch supported only for web applications like socialcast, Salesforce, Office 365, Slack, etc.

• User experience was confusing or launch resulted in errors from Horizon client, file type association or other shortcuts

• Horizon Administrator enables “Workspace ONE mode” with server hostname

• Supported use cases:

– Users launch Horizon client and click on login (a.k.a SP-Initworkflow)

– Handling file type association (FTA) by Horizon View client

– Application Shortcut or URL launch

25#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 26: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Limitations/Known Issues

• Supported as of Horizon 7.2

• Currently supporting only browser based flows, Workspace ONE native client flow is not supported

• For any change in Workspace ONE mode configuration, customer needs to remove the connection server from the server selector & to cleat the cache to see the change

26#ADV1591BE CONFIDENTIAL

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r publication or distri

bution

Page 27: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Gotchas!

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Page 28: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon Metadata Expired

• https://kb.vmware.com/kb/2144331

– Change metadata expire period to 4-5 days

– Make sure VMware Identity Manager syncs Horizon Entitlements once per day

– Also mentioned in manual: http://pubs.vmware.com/horizon-7-view/index.jsp?topic=%2Fcom.vmware.horizon-view.administration.doc%2FGUID-3E170C23-097F-46D0-82BD-7CACFF04FC9A.html

28#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 29: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Integrating Horizon Cloud PodMultiple Horizon instances with Workspace ONE

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Page 30: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon Cloud Pod Architecture Layout and Sync

Global Finance

London

Paris

Paris Site / POD 2

London Site / POD 1 AD Groups

GlobalEntitlement

Home Site

Home Site

Cloud Pod Federation

IDM VA

SUSE Linux

Core

API

vPostgres tcserver

Connector

ConnectorSync Traffic

ConnectorSync Traffic

31#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 31: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon Cloud Pod Architecture Local Configurations

32#ADV1591BE CONFIDENTIAL

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bution

Page 32: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Horizon Cloud Pod Architecture Global Configurations

33#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 33: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Agenda

1 What is Workspace ONE?

2 Setting up Horizon with Workspace ONE

3 User Experience and Demo

36#ADV1591BE CONFIDENTIAL

VMworld 2017 Content: Not fo

r publication or distri

bution

Page 34: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

DEMOHorizon TrueSSO and Workspace ONE

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Page 35: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

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Page 36: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

Questions!

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Page 37: ADV1591BE Delivering Virtual Desktops and Apps via or distribution · 2017-10-12 · Johan van Amersfoort & Stephane Padique ADV1591BE #VMWORLD #ADV1591BE Delivering Virtual Desktops

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