adthena breakfast briefing: changing the game
TRANSCRIPT
Adthena CI Breakfast
Changing the Game8th November 2017
@Adthena#ChangingTheGame
Wifi: Huckletree GuestNo password needed
9:00 Welcome, Lorna
9:05 Ian O’Rourke, Adthena CEO
Adthena - Introduction
9:10 James Clark & Miguel Cedeno, Coast Digital
Building a competitive strategy with digital intelligence
9:25 Thomas Fletcher, Jet2
Case Study: Driving improvements in search
9:40 Guy Tonkin, Resolution Media
Precision Marketing in a Private World
9:55 Angelo Di Lascio, Unibet (Kindred Group)
Harnessing the Power of Search Term Opportunity with Adthena
10:10 Ashley Fletcher, Adthena
Adthena Product Update
10:25 Thank you
10:30 Networking & Close
TODAY’S AGENDA
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Donuts, Texas, Winners and a Bank
marketing you can measure TM
Prepared by:
Miguel Cedeño
James Clark
Senior Digital Marketing Executives
Building a Competitive Strategy with Digital Intelligence
8th November 2017
Changing The Game
Competitive Intelligence Breakfast Briefing
marketing you can measure TM
>Full service digital marketing agency
>User-centred approach
>Fanatical about data
About Coast Digital
marketing you can measure TM
“Understanding your audience's search landscape and
your competitor’s offerings can help you build a winning
digital strategy”
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marketing you can measure TM
• Work with a client in the financial services
industry focus on lead generation for organic
search.
• Facing a number of issues in a niche market
with fierce competition.
• Initial tasks:
– Data review (GA, Search Console, SERP)
– SEO audits, content optimisation,
backlink review and generation.
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Case Study
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marketing you can measure TM
• Ad Copy Analysis
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Organic Copy
Paid Copy
• Search Terms Opportunities Process server1,300
Process agent210
VS
• Ad Copy Testing
Case Study
marketing you can measure TM
• Compelling case for paid search
• Identified key players in organic
(rankings) & paid strategies.
• Analysed competitors & their USPs (ideas
for copy testing)
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Outputs
marketing you can measure TM 16
• Take user journeys through competitor
offerings via search, paid,
social……everywhere they had a
presence!
Analyse Competitor Offerings
marketing you can measure TM
• Is there anything we can learn from their
copy on priority pages?
• Any new content that we can produce?
• What are the business propositions?
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Analyse Competitor Offerings
marketing you can measure TM
• What user touchpoints are being offered?
• What is that experience like?
• Do they differ from our clients?
• What learnings can we take?
Analyse Competitor Offerings
marketing you can measure TM
• Where we can be competitive / angles
on messaging & USPs
• New content recommendations
• Revision of key internal process
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Outputs
marketing you can measure TM
User Research
“What is the most important factor when choosing a process agent?”
marketing you can measure TM
• Channels to use
• Search term & content opportunities
• Messaging
• Internal Procedures
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Outputs
marketing you can measure TM
Dominating the Search Landscape
marketing you can measure TM
Continued Growth
Initial Tasks
Competitive Strategy
marketing you can measure TM
1. Understand your digital landscape
2. Analyse & experience your competitor’s offerings
3. Layer in user research
4. Combine learnings into a winning strategy
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marketing you can measure TM
Find out more about us and our work at:
www.coastdigital.co.uk
Thank youTo discover more about Coast Digital and the services we provide,
please visit www.coastdigital.co.uk
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Harnessing the Power of ”Search Term
Opportunities” with AdthenaAngelo Di Lascio, Global PPC Manager
• Kindred Group – Who We Are
• Market Landscape: The UK
• PPC Challenges & Goals
• How Adthena Helped
• Results
• Wrap Up & What’s Next
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Agenda
© Kindred Group plc 2017
47© Kindred Group plc 2017
KINDRED GROUPKINDRED IS ONE OF THE LARGEST ONLINE GAMBLING COMPANIES IN THE WORLDWITH OVER 20 MILLION REGISTERED CUSTOMERS
LICENSED OPERATOR IN
OUR BRANDS
Australia, Belgium, Denmark, Estonia,France, Germany, Gibraltar, Ireland, Italy,Malta, Romania, United Kingdom
eGR OPERATOR OF THE YEAR 2016,eGR SOCIALLY RESPONSIBLE OPERATOR OF THE YEAR 2016, eGR MARKETING CAMPAIGN OF THE YEAR 2016
2016 AWARDS
9,555streamed
events
71%of revenue
from mobile
1,219,761active customers
48,158live betting
events
16-18 Milliontransactions
everyday
Numbers for Q3 2017eGR SLOTS OPERATOR OF THE YEAR 2017
2017 AWARDS
48© Kindred Group plc 2017
OUR PEOPLEOVER 1400 DEDICATED EMPLOYEES WORK TO ENSURE OURCUSTOMERS GET THE BEST POSSIBLE EXPERIENCE
Australia – Sydney & DarwinBelgium – AntwerpDenmark – CopenhagenEstonia – TallinnFrance – ParisGibraltarItaly – MilanMalta – Gzira & St JuliansSweden – StockholmUnited Kingdom – London
OUR OFFICESWe Seek to
Innovate
We Buildon Trust
We Dare toChallenge
We AreIndividuals Utd
We Believe inFriendship
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Online Gaming & Betting in the UK
© Kindred Group plc 2017
Source:
http://www.gamblingcommission.gov.uk/PDF/survey-data/Gambling-participation-in-2016-behaviour-awareness-and-attitudes.pdf
Source: http://live-gamblecom.cloud.contensis.com/PDF/survey-data/Gambling-industry-statistics.pdf
High CPC
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Online Gaming & Betting in the UK - PPC Challenges
© Kindred Group plc 2017
Remarketing not
allowed on
Difficult to identify
players’ value
immediatelySource: http://www.wordstream.com/blog/ws/2017/06/28/most-expensive-keywords-uk-edition
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Online Gaming & Betting in the UK - PPC Goals
© Kindred Group plc 2017
Significantly increase
new players’ value
Sustain overall growth by
expanding Generics
Significantly increase
number of new players
year-on-year
Maintain CPA level
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What We Needed to Do
© Kindred Group plc 2017
Monitor Competitors’ activity, beyond auction
insights report
Keyword Expansion
Decrease CPA for
new depositing
players
Optimize towards Average
Revenue Per User (ARPU)
Increase the synergies with other channels and
teams, such as SEO and Affiliates, to increase
efficiency cross-channel
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How Adthena Helped – Search Term Opportunities
© Kindred Group plc 2017
See Potential Keywords that are:
- Not in Adwords;
- Top search terms competitors
are bidding on
- Top organic terms our
competitors are bidding on and
we are not
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How Adthena Helped – Search Term Opportunities
© Kindred Group plc 2017
• Investigate which competitors are after
those keywords;
• Compare their strategies on Desktop and
Mobile
• See their ads for those specific keywords
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How Adthena Helped – Results (1)
© Kindred Group plc 2017
105 New Sportsbook Keywords 25 New Casino Keywords
7% lower CPA (NDP) vs Sportsbook
account average
4% lower CPA (NDP) vs Casino
account average
Sportsbook Casino
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How Adthena Helped – Results (2)
© Kindred Group plc 2017
113% higher ARPU 30 days vs
Sportsbook account average
85% higher ARPU 30 days vs
Casino account average
77% higher ARPU 90 days vs
Sportsbook account average
38% higher ARPU 90 days vs
Casino account average
Sportsbook Casino
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Wrap Up
© Kindred Group plc 2017
Significantly increase
new players’ value
Sustain overall growth by
expanding Generics
Significantly increase
number of new players
year-on-year
Maintain CPA level
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What’s Next
© Kindred Group plc 2017
Keep Monitoring Search Term Opportunities
Expand other markets’ accounts
Trademark infringement monitoring
Monitor Affiliates bidding on our brand terms
Increase synergies with SEO
Follow market trends closely
Thank You
59© Kindred Group plc 2017
60© Kindred Group plc 2017
ADTHENAPRODUCT
UPDATE
Presented by:Ashley Fletcher
Director of Product Marketing
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The Ultimate Search Intelligence Solution
Machine-learned Whole Market
View
Data Segmentation
Built for Client Value & Outcomes
Money backGuarantee
World ClassCustomer Success
Award Winning Technology….
INVESTMENTS UNDER-THE-HOOD
2017 RECAP:
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Machine Learning driven GoogleCategorizationEvery search term found mapped automatically to Google’s 8K categories.
Benefits include:
● Sector/Industry Mapping● Improved Relevancy● Quickly Map Out New
Markets/Segments
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Mapping Your Organic Whole Market ViewAdthena now creates your Whole Market View on your Organic listings.
Benefits include:
● Aligning your Paid and Organic efforts
● Shape your SEO Strategy
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ML driven Auto-SegmentationOur users can be far more efficient with the auto-segmentation of search terms by:
● Brand Terms● Brand Generics● Generics
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New Markets + New Daily Data = Smarter Adthena
With the launch of Adthena in the US our technology is now mapping new regions, continuing our unrivalled data collection to create Whole Market View.
DELIVERINGACTIONABLE
INSIGHTS
2017 RECAP:
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SummaryDashboardNew Landing page upon login delivering a 7 day week-on-week view of key metrics:
● Clicks / CTR / Spend
● Acquire More Customers
● Ad Summary
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Search TermOpportunitiesDeep-dive into Opportunities created by Adthena
● Clicks / CTR / Spend
● Acquire More Customers
● Ad Summary
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AdWords ValueDashboardLink your AdWords account to track how actioned insights impact performance:
● Impressions● Clicks, Costs● Conversions
LOOKINGAHEAD
23% Increase in PLA spend
for Q2SEL - Jul 2017
58% of all Retail
SERPs indexed
feature PLA
Transparency of SERP
Landscape still an issue
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Google ShoppingIn-depth analysis of your competitive landscape dedicated to PLA:
● Daily Trends● Segment by Device● Price Comparison● Ad Extensions● Top Search Terms
Google Shopping Insights
CompetitorStrategy
Deep-Dive
Aid Faster Competitive Landscape
Analysis
Enable Agency
Partners to Act Quicker
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Competitor ProfilingIn-depth analysis of singleCompetitor in your WMV, dive into their strategy:
● Clicks / CTR● Acquire More ● Prospecting
Adthena Competitor Profiling
Bespoke Data
Visualisation Capabilities
Industry / Sector
Reporting
ShapeFuture
ProductReleases
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Adthena LabsGet in-the-weeds with your SERP landscape. Understand impact of:
● Sitelinks / Extensions● Ad text themes● Category H2H
Adthena Labs
PEUGEOT.CO.UK MOBILEHyundai.co.uk MOBILE
Example 1
Example 2
Competition at a Local
level continues to
increase
Optimize Performance by GEO as Standard
Shape your Strategy into
new GEOs
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State-based GEOSegmentationIn-depth analysis by stateacross all features in Adthena
● Strategic Insights● Actionable Insights● UK launch early H1
Adthena Geo
2-5% of UK Digital spend
dedicated to this channel
50% Start product
search on Amazon US
Performance Channel, with
LowerCPCs -
Competition
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Amazon Shopping AdsAdthena brings our Unrivaled Competitive Clarity to this channel:
● Whole Market View● Click/Impression Share● By Device
Amazon Shopping Ads
Questions?
Thank you for your interest