Adrian Parkes

CEO

Agent (TMC) Evolution

THE GTMC ARE THE ONLY

REPRESENTIVE BODY FOR TMC’S

46

Industry

Partners

40

TMC

Members

The GTMC is• A not for profit business travel association formed in 1967 by a group of independent TMCs

Aim • To increase their profile and collective influence on major issues within the UK business travel industry through regular

engagement and govt lobbying

Composition• Key suppliers (Industry Partners) from across all sectors joined in support• Currently have 35 TMC members (who account for 94% of managed business travel spend ex-UK) and 46 Industry Partners.

What we do

We challenge mind sets

We encourage innovation

We help to create an environment for a successful

future

Our mission is to promote business travel as an

investment, a commercial strategy and a driver of

economic growth

Our vision is to be the voice of business travel

The Next Generation

Strategy Group

46

Industry

Partners

40

TMC

Members

WE ARE THE GTMC

TO PUT THIS IN PERSPECTIVE

£10 billion UK sales from the top 50 TMCs in 2016

94% Spend came from GTMC Members

33 million Transactions

The Top 50 TMCs employ 12,000 people

CLIENTS OF TMC

THE ROLE OF A TMC

Operations

Career Opportunities

Commercial

Sales

Product Development

Account Management

I.T.

E-Commerce

Training

Marketing

H.R.

Challenges

TMCs – A ROBUST INDUSTRY

Commission Cuts

Distribution Changes

Internet Growth

DIY Mindset

Price Comparisons

Technology Changes

Content Proliferation

Commoditisation

Solutions

Duty Of Care

Productivity

Policy

Content

Technology

Payment

Value

Expertise

Expertise

Choice

Consulting

Personal Service

Buying Power

Ancillary Service

TMCs – A ROBUST MODEL

New Challenges

NDC

New Content

Sharing Economy

New Evolving Tech

PSD2

GDPR

IATA Regulations

Legislation

Same Solutions

Duty Of Care

Productivity

Policy

Content

Technology

Payment

Value

Expertise

Expertise

Choice

Consulting

Personal Service

Buying Power

Ancillary Service

New Technology

Service Requirement

Sales Generator

Apprenticeships

Career Progression

Career Opportunity

Professional Industry

Skilled

Client Breadth

Specialist Sectors

IMPACT & EVOLUTION FOR THE AGENT

THANK YOU