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Mobile Technologies for Conflict Management: Online Dispute Resolution, Governance, ParticipationMarta PobletYear:2011Edition:2011Language:Englis

Download(epub, 465 KBHow People Negotiate: Resolving Disputes in Different CulturesGuy Olivier Faure (auth.),Guy Olivier Faure (eds.)Year:2003Edition:Softcoverreprint of the original 1st ed. 2003

Engaging Schools: Fostering High School Students' Motivation to LearnCommittee on Increasing High School Students' Engagement and Motivation to Learn,National Research CouncilYear:2003

From Master Student to Master Employee, 3rd EditionBased on Dave Ellis' Becoming a Master StudentYear:2010Edition:3Language:

I hate conflict!: seven steps to resolving differences with anyone in your lifeLee RaffelGot aconflict? Confront with confidence!Most peoplehateconflict. Whether it's a minor clash with a close friend, a falling out with a family member, or a big blowup with the boss, most of us would rather walk on eggshells for days, months, even years than deal with the issue head-on. But avoiding unresolved conflict can drain your energy, wreak havoc on your emotions, and destroy yourhealth. That's why relationship expert LeeRaffelcreated this researched-based program to help you handle your personal and professional conflicts with courage, confidence, and sensitivity. Her simple seven-step plan will show you how to: Stop avoiding issues Startaddressingproblems Talk Listen compassionately Defuse explosive situations Deepen yourrelationshipsBy using conflicts as an opportunity forpositivegrowth and change, you'll be able to improve your relationships, lower your stress levels, and ease your mind. I Hate Conflict! includes practical advice on how to keep arguments from escalating, how to deal with someone who sabotages conversations, and how to adapt to each of the five most common conflict styles.Read more Year:2008Edition:1Language:English

The Essential Guide to Becoming a Master Student , Second EditionBased on Dave Ellis' Becoming a Master StudentYear:2011Edition:2Language:

Resolving Conflicts at Work: Eight Strategies for Everyone on the JobKenneth Cloke,Joan Goldsmith,Warren BennisHere is a completely updated edition of the best-sellingResolving Conflictsat Work. This definitive and comprehensive work provides a handy guide forresolvingconflicts, miscommunications, and misunderstandings at work and outlines the authors eightstrategiesthat show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus onleadership,management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is amorepractical book for todays companies and the people who work in them.Read more Year:2005Edition:Revised EditionLanguage:EnglishPages:384

Taking Charge of Anger: How to Resolve Conflict, Sustain Relationships, and Express Yourself without Losing ControlW. Robert Nay PhdIfangerisstartingto rule your life, or someone else has urged you to ''get a grip--or else,'' anger expert Dr.RobertNay has a six-stepplanthat canhelpyou regaincontrol, even in the most stressful, hot-button situations. This proven program shows you how to stand up for yourself withoutlosingyour temper. Put a lid on destructive anger once and for all with fine-tunedstrategiesthat help you: *Figure out which of the five ''faces of anger'' are a problem for you, from passive-aggression to all-out rage. *Recognize the early warning signs of anger in your physical sensations and thoughts. *Identify and change unrealistic expectations you have for yourself and other people. *Communicate effectively when differences arise--with yourRead more Year:2003Edition:1Language:EnglishPages:246

People Skills: How to Assert Yourself, Listen to Others, and Resolve ConflictsRobert Bolton