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ADOC 2.0 Week 2009 ADOC 2.0 Week 2009 1 THAILAND VIETNAM PAPUA NEW GUINEA INDONESIA CHILE PHILIPPINES PERU MEXICO Papua New Guinea OCTOBER 2009 ADOC 2.0 WEEK 2009 ADOC 2.0 WEEK 2009

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Page 1: ADOC 2.0 Week 2009 1 THAILAND VIETNAM PAPUA NEW GUINEA INDONESIACHILEPHILIPPINESPERUMEXICO Papua New Guinea OCTOBER 2009 ADOC 2.0 WEEK 2009

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THAILANDVIETNAM PAPUA NEW GUINEA

INDONESIA CHILE PHILIPPINES PERU MEXICO

Papua New Guinea OCTOBER 2009

ADOC 2.0 WEEK ADOC 2.0 WEEK 20092009

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Papua New Guinea in the Papua New Guinea in the WorldWorld

Australia

Indonesia

Papua New Guinea

Stanley OsaoManager, PNG ADOC CenterPNG University of Technology

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PNG University of PNG University of TechnologyTechnologyUNITECH

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PNG University of PNG University of TechnologyTechnology

ADOC Partner Organization in PNG

Only technology university in the country

Located in Lae - second city and main industrial centre

Access via plane only from Port Moresby (45 minutes flight)

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ADOC Management Committee oversees the administration

Allowed/supported ADOC to serve its purpose

Dramas in politics and university administration disrupted most of our programs/plans

Held our heads up high to this date

PNG University of TechnologyPNG University of Technology

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Agenda Agenda

Government Policy on ICTBackgroundObjectives of National ICT PolicySix (6) Key Elements of ICT Policy

PNG ADOC CenterADOC Center and ICT PolicyADOC Programs/Training in PNGDifficulties and Challenges

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Successful StoriesE-Commerce (Kowrie Credit Payment

System)PNG Defense Force Soldiers (Internet)ADRA Small Enterprise Development

Future Plans for ADOCBroadband ConnectionE-Commerce PortalE-Learning Centers

Agenda Agenda (Cont...)(Cont...)

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Government Policy On ICTGovernment Policy On ICT

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Government Policy On ICTGovernment Policy On ICT

Widespread development in ICT in PNG has been hampered by shortcomings in telecommunication services – availability and appropriate

Fixed telecom networks exist in larger population centres (cities)

BACKGROUND

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Telephony network: About 65 000 connected lines65% are business lines (1/3 of fixed

lines accounts for residential subscribers)

50% of connected lines in Southern region (Port Moresby)

PNG has the lowest telephony penetration in the world

Government Policy On ICTGovernment Policy On ICTcont...

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Voice service quality is poor and high speed broadband cannot be supported

ISPs built wireless networks to allow their customers to connect – expensive for users

Available internet service is slow, unreliable and expensive

Government Policy On ICTGovernment Policy On ICTcont...

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Lack of transmission capacity (local & int.) has also hindered the adoption of internet

Much remains to be done in PNG in spreading ICT

cont...

Government Policy On ICTGovernment Policy On ICT

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Telikom PNG is the general carrier and has the international gateway licence

Redeployed decommissioned Pac Rim West cable system (APNG-2) 25mm diameter fibre optic cable1 800km long cable re-laid to link

Australia & PNGCost PNG US$11 million (US$60m for

new cable)1120Mbps from 16Mbps (Improve

voice/data & internet)

Government Policy On ICTGovernment Policy On ICT

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APNG-2 cable is set to greatly revolutionize the information dissemination in PNG45Mbps reserved for Telikom Internet

Gateway Traffic (6Mbps link before)Rest will be leased to customers (voice

comm. piped overseas)PNG currently has 41Mbps of

international non-TV capacity in service via satellite

Government Policy On ICTGovernment Policy On ICTcont...

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Government Policy On Government Policy On ICTICT

New government ICT policy is working to create a new universal service regime. The goal is to create an equitable Information Society

Digicel commenced operation in 2007 with mobile licence – Competition beganAttracted 500 000 subscribersLinked many rural communities with

voice communication

cont...

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Teledensity and Internet penetration remained extremely low – by international standards (ICT Policy 2008)

Government Policy On Government Policy On ICTICT cont.

..

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Government Policy On Government Policy On ICTICT

Secure social and economic benefits of an efficient ICT sector in areas such as”Education & Health National Security & JusticeGovernment administrationAgriculture and e-Commerce

Efficient ICT infrastructure as the backbone of ICT policy

OBJECTIVES OF THE NATIONAL ICT POLICY

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Increased access to basic telecommunication services across PNG at affordable prices

A transformed and efficient Telikom

Government Policy On ICTGovernment Policy On ICTcont...

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Effective and sustainable competition:Built upon clear and achievable ICT

policyWith a path from the current

environment to the ultimate aimWith appropriate regulator functions

and powersWith efficient and transparent

regulatory processesGuided by a strong legal framework

Government Policy On ICTGovernment Policy On ICTcont...

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cont...

Government Policy On ICTGovernment Policy On ICT

Improved international capacity and connectivity

Increased availability and use of the internet

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Government Policy On Government Policy On ICTICT

The government policy on ICT is to reform the ICT sector in the country and the transformation relies on 6 key elements:

1. Open Competition – open competition in all sectors will be supported by new licensing regime. International Gateway will be liberalized by October 2009

SIX(6) KEY ELEMENTS

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2. A new licensing regime – improved technologically neutral licensing to facilitate new entry and expansion. Creating commercial opportunity & enhancing consumer benefit

3. Universal Access Scheme – new universal access scheme will be developed to provide funding for telecommunication services (voice & data) in rural areas where commercial investment is not viable

cont...

SIX(6) KEY ELEMENTS

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4. Institutional arrangements – a new ICT regulator, the National Information & Communication Technology Authority (NICTA) will be established. It will focus on ICT sector with all functions and power to regulate the industry.

5. Access & Interconnection – new wholesale access & interconnection regime will be established to effectively regulate access to infrastructure facilities

cont...

SIX(6) KEY ELEMENTS

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6. Retail price regulation – a new mechanism to regulate retail prices will be retained. Although improved competition and better access regime should mean it is not required

SIX(6) KEY ELEMENTS cont..

.

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2. PNG ADOC Center2. PNG ADOC Center

6.3 million total population of PNG

About 50% are literate

About 30% of literate population are computer literate (esp. very young population)

OVERVIEW OF ICT LITERACY

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About 10% of the entire population know how to use internet

ICT is in its infancy

Problem compounded by inadequate Roads, Education, Electricity, Security, etc,..

OVERVIEW OF ICT LITERACY cont..

.

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PNG ADOC CenterPNG ADOC Center

Basic programs include:Introduction to ComputersWindows BasicsLearning Microsoft Word, Typing

Tutor, etc,..Introduction to Internet Searching

ADOC TRAININGS/PROGRAMS IN PNGPNG ADOC Centre mainly facilitates

trainings – Basic ICT literacy trainings as well as advanced/specialized trainings.

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Specialized trainings include:Cisco Network AssociateE-CommerceAutoCAD DesignMYOB

The scope and nature of most training programs are learner-centred.

cont...

ADOC TRAININGS/PROGRAMS IN PNG

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cont...

Trainees are from all over PNG – different age groups, education level, professions & gender:LawyersStudents (University, College, High

School, Primary)SMEs, Farmers & Unemployed youths from villagesMembers of NGOs & other

organizations

PNG ADOC CenterPNG ADOC Center

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Many people are benefiting, demand is high & we need resources to reach more numbers

95% of the trainings conducted by ADOC is FREE

We have trained over 3000 people in 3 years

Sometimes, certificates were issued

cont...

PNG ADOC CenterPNG ADOC Center

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The vision of the government in reforming ICT policy is to Bridge the Digital Divide (National ICT Policy 2008)

ADOC CENTER AND PNG ICT POLICY

PNG ADOC CenterPNG ADOC Center

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They identified the main causes of very low internet penetration as:Lack of access to computersPoor quality of connectivityLack of understanding on the

operations and opportunities of internet

PNG ADOC CenterPNG ADOC Centercont...

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Strategies to improve the above :Encourage the use of internet by the

government, commerce & education institutions

Promote the development of ICT based business to address market opportunities

Encourage online learning in educational institutions and universities in PNG

PNG ADOC CenterPNG ADOC Centercont...

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The activities and programs of ADOC Center are already realizing the objectives of government - ICT literacy and awareness

cont...

PNG ADOC CenterPNG ADOC Center

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PNG ADOC Center ProgramsPNG ADOC Center Programs

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PNG ADOC Center ProgramsPNG ADOC Center Programs

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PNG ADOC Center ProgramsPNG ADOC Center Programs

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PNG ADOC CenterPNG ADOC Center

PNG ADOC Centre has many success stories to share, and it equally has many challenges and obstacles to let you know

DIFFICULTIES AND CHALLENGES

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Obstacles:We can’t do beyond Unitech policies

and proceduresLow speed internet at Unitech

cannot support web-based applications

Shortage of resources at our local centre (support staff, instructors, finance)

cont...

PNG ADOC CenterPNG ADOC Center

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The challenges are many:Too many people are in need of ICT

educationThe need to create E-Commerce portal

and support SMEs who want to merge into E-business after the training

How to deliver ICT training in local dialogues

How we can help the university to support academic programs and also financially

PNG ADOC CenterPNG ADOC Centercont...

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Most of these challenges and obstacles led us to think seriously about our future plans

PNG ADOC CenterPNG ADOC Centercont...

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3. Successful 3. Successful StoriesStories

PNG ADOC Center has many successful stories

Three of them:

Kowrie Credit & Payment SystemPNG Defense Force Soldiers

(Internet)ADRA Small Enterprise Development

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3. Successful 3. Successful StoriesStories(1) KOWRIE CREDIT & PAYMENT

SYSTEM

www.kowrie.com

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3. Successful 3. Successful StoriesStories

Malekula Software Solutions in conjunction with ADOC

E-Commerce portal

First PNG version of Credit/Visa card system

Designed by Papua New Guinean for Papua New Guineans

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Can be used only in PNG

Still in discussion with commercial banks on how they can integrate existing payment cards with Kowrie System

Visit www.kowrie.com for more information

cont...

3. Successful 3. Successful StoriesStories

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(2) PNG DEFENSE FORCE (Online Training)

Successful StoriesSuccessful Stories

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ADOC facilitated internet training for PNGDF officers

As part of their courses at PNGDF Academy at Igam Barracks, outside Lae

Information on the internet helped them to complete their courses

Successful StoriesSuccessful Stories

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Most of them are currently undertaking high profile trainings in Australian Army

Before ADOC, PNGDF Academy never produced this result

PNG ADOC Center and Unitech were commended by PNGDF for the extension service

We are looking forward to facilitate web interactive training as well as via net cast from Australia for them

Successful StoriesSuccessful Storiescont...

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Successful Successful StoriesStories(3) ADRA SMALL ENTERPRISE

DEVELOPMENT (Women)

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Successful Successful StoriesStories

Adventist Disaster Relief Agency (ADRA) is an international NGO operated by the Christian church, Seventh-Day Adventist, (SDA)

Small Enterprise Development Unit (SEDU) of ADRA PNG was given much needed IT training by ADOC

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Helped the SEDU women to go into remote villages and train village people on how to start and manage small businesses

The week-long course was more like a train the trainer training

cont...

Successful Successful StoriesStories

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ADRA is doing fantastic job in rural communities of PNG and ADOC is committed to play a vital part in this course

ADRA expressed interest to work with ADOC

Under ADOC tag, I also helped individual entrepreneurs to market their products online or do other productive activities online

Successful Successful StoriesStories cont..

.

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4. Future Plans for 4. Future Plans for ADOCADOCLOOKING BACK & MOVING

FORWARD

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4. Future Plans for 4. Future Plans for ADOCADOCFuture plans are based on current

challenges & in the view of self-sustainability of ADOC:Alignment with government ICT policy

framework – gain more recognitionTo address core ICT need of the

universityExtend ADOC to other centersContinuously develop trainees up the

level

We have 3 inter-related and immediate plans for ADOC

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Future Plans for Future Plans for ADOCADOC(1) NETWORK/BANDWIDTH

UPGRADE

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Future Plans for Future Plans for ADOCADOCADOC is using existing

network/connection at Unitech

Very unreliable link and slow network connections:Internet traffic256Kbps downstream & 72Kbps

upstream

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Speed not suitable for live online transactions/communications like:E-commerce,VoIPWeb-cast, etc,..

Plan to upgrade existing Unitech campus network

cont...

Future Plans for Future Plans for ADOCADOC

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Increase internet capacity possibly to Broadband via reliable link

We made an attempt to apply for funding thru ISIF (http://isif.asia/groups/isif )

ADOC can achieve more with reliable & fast internet connectivity

Future Plans for Future Plans for ADOCADOC cont..

.

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It is our urgent NEED & priority plan

All the other future plans’ success will rely on this as Bridging the Digital Divide remains the focus

cont...

Future Plans for Future Plans for ADOCADOC

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Future Plans for Future Plans for ADOCADOC(2) HOST E-COMMERCE

PORTAL

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Future Plans for Future Plans for ADOCADOC

ADOC has and is conducting a number of trainings in E-Commerce, training many people

Most have great interest to do business online but not sure how to actually start

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Collaborate with existing org. (Kowrie) to facilitate their services at affordable costs

We are planning to host an e-commerce portal to nurture the aspiring entrepreneurs, or

cont...

Future Plans for Future Plans for ADOCADOC

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Payment method had been the obstacle for many enthusiasts

Kowrie Credit & Payment system is appropriate

Government is working on policies to protect/allow for e-services/products via internet

Future Plans for Future Plans for ADOCADOC cont..

.

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(3) ESTABLISH E-LEARNING CENTRES

Future Plans for Future Plans for ADOCADOC

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Geographical nature of PNG makes it really hard to link rural communities with basic education services

ADOC has a plan to link with Department of Open & Distance Learning (DODL) at Unitech to establish e-Learning centers

Future Plans for Future Plans for ADOCADOC

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DODL has 29 sub-centers all over PNG, mostly in mining townships

Have money but limited options for education and learning

Either assist DODL to deliver materials and its programs online

Future Plans for Future Plans for ADOCADOC cont..

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We can establish separate e- learning center besides DODL to deliver ICT literacy and awareness

This can be enable thru VPN or other similar appropriate community technologies

Future Plans for Future Plans for ADOCADOC cont..

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It is expected to increase interests not only in school-age children but adult education as well

Killing two birds with one stone:Providing basic educationBridging the Digital Divide

Future Plans for Future Plans for ADOCADOC

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PNG ADOC Center has mountain of challenges to overcome in order to bridge digital divide

The government and partner organization (Unitech) have similar challenges also

To realize full benefit of ADOC2.0 in PNG, PNG ADOC Center need more assistance from development partners and industries (local & international)

CONCLUSIONCONCLUSION

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End of Presentation

Thank youThank you

Xie’ Xie’