adobe innovation session customer showcase moti...dreaming indonesia is a potential destination for...
TRANSCRIPT
WONDERFUL INDONESIAIndonesia.Travel Digital Marketing Optimization
Silo communication between team
Lack of data managament
I N D O N E S I A . T R A V E L : 2 0 1 6 S i t u a t i o n
Complex web navigation
“ L O O K - B O O K - P A Y ”T r a n s f o r m a t i o n
DREAMINGIndonesia is a potential destination for tourist
PLANNINGPlanning to-dos and to-don’ts, budgeting and scheduling the trip
BOOKINGTicket flights, hotels, and various accommodations in Indonesia
EXPERIENCINGExperiencing thejourney in Indonesia through social media
SHARINGSharing experiences and feedback from toursit through user generated content
Pre-travel Travel Post-travel
I N D O N E S I A . T R A V E L : C u s t o m e r J o u r n e y
I N D O N E S I A . T R A V E L : O u r C u r r e n t P a r t n e r
Dedicated Partner Landing Page
Optimization through Digital Advertising
Initiate Digital Partnership
I N D O N E S I A . T R A V E L : “ B O O K - P A Y ” O p t i m i z a t i o n
Monitor millions of customer
Analyze user behavior
User segmentation
D A T A i s t h e v o i c e o f t h e c u s t o m e r
I N D O N E S I A . T R A V E L : F r o m d a t a t o r e a l - t i m e o f f e r i n g t o e a c h m a r k e t
Australia Europe Singapore Middle East
Audience personalization
User generated content optimization
Content testing and experimentation
C O N T E N T i s h o w y o u r e s p o n d t o y o u r c u s t o m e r
Modern Personalization Nature Personalization
Diving Personalization
W e b / M o b i l e P e r s o n a l i z a t i o n S a m p l e f o r A u s t r a l i a A u d i e n c e ( I n t e r e s t )
W e b / M o b i l e o p t i m i z a t i o n t h r o u g h c o n t e n t
m a r k e t i n g t e s t i n g
ADS
ANALYTICS
DEVICE
SOCIAL
C a m p a i g n O r c h e s t r a t i o n :I n d o n e s i a V i l l a g e T o u r i s m
Indonesia Vi l lage Tourism creative development, user generated content and landing page optimization
Offering cal l to action to booking partner and package information
D I G I T A L A D V E R T I S I N G :I N D O N E S I A V I L L A G E T O U R I S M
Online advert is ing targeting specif ic audience to increase quality traff ic into Indonesia Vi l lage Tourism landing page
600%Web/Mobile engagement
55%Average time on site
80.000+Leads
18%Bounce rate
1:26Return on investment
Ads to partner
THANK YOU