adobe innovation session customer showcase moti...dreaming indonesia is a potential destination for...

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WONDERFUL INDONESIA Indonesia.Travel Digital Marketing Optimization

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Page 1: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

WONDERFUL INDONESIAIndonesia.Travel Digital Marketing Optimization

Page 2: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

Silo communication between team

Lack of data managament

I N D O N E S I A . T R A V E L : 2 0 1 6 S i t u a t i o n

Complex web navigation

Page 3: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

“ L O O K - B O O K - P A Y ”T r a n s f o r m a t i o n

Page 4: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

DREAMINGIndonesia is a potential destination for tourist

PLANNINGPlanning to-dos and to-don’ts, budgeting and scheduling the trip

BOOKINGTicket flights, hotels, and various accommodations in Indonesia

EXPERIENCINGExperiencing thejourney in Indonesia through social media

SHARINGSharing experiences and feedback from toursit through user generated content

Pre-travel Travel Post-travel

I N D O N E S I A . T R A V E L : C u s t o m e r J o u r n e y

Page 5: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

I N D O N E S I A . T R A V E L : O u r C u r r e n t P a r t n e r

Page 6: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

Dedicated Partner Landing Page

Optimization through Digital Advertising

Initiate Digital Partnership

I N D O N E S I A . T R A V E L : “ B O O K - P A Y ” O p t i m i z a t i o n

Page 7: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

Monitor millions of customer

Analyze user behavior

User segmentation

D A T A i s t h e v o i c e o f t h e c u s t o m e r

Page 8: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

I N D O N E S I A . T R A V E L : F r o m d a t a t o r e a l - t i m e o f f e r i n g t o e a c h m a r k e t

Australia Europe Singapore Middle East

Page 9: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

Audience personalization

User generated content optimization

Content testing and experimentation

C O N T E N T i s h o w y o u r e s p o n d t o y o u r c u s t o m e r

Page 10: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

Modern Personalization Nature Personalization

Diving Personalization

W e b / M o b i l e P e r s o n a l i z a t i o n S a m p l e f o r A u s t r a l i a A u d i e n c e ( I n t e r e s t )

Page 11: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

W e b / M o b i l e o p t i m i z a t i o n t h r o u g h c o n t e n t

m a r k e t i n g t e s t i n g

Page 12: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

ADS

ANALYTICS

DEVICE

SOCIAL

C a m p a i g n O r c h e s t r a t i o n :I n d o n e s i a V i l l a g e T o u r i s m

Page 13: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

Indonesia Vi l lage Tourism creative development, user generated content and landing page optimization

Page 14: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

Offering cal l to action to booking partner and package information

Page 15: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

D I G I T A L A D V E R T I S I N G :I N D O N E S I A V I L L A G E T O U R I S M

Online advert is ing targeting specif ic audience to increase quality traff ic into Indonesia Vi l lage Tourism landing page

Page 16: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

600%Web/Mobile engagement

55%Average time on site

80.000+Leads

18%Bounce rate

1:26Return on investment

Ads to partner

Page 17: Adobe Innovation Session Customer Showcase MOTI...DREAMING Indonesia is a potential destination for tourist PLANNING Planning to-dos and to-don ’ ts, budgeting and scheduling the

THANK YOU