adobe captivate thursday, july 05, 2018 · 2020. 2. 3. · adobe captivate thursday, july 05, 2018...

Adobe Captivate Thursday, July 05, 2018

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Welcome to the Random Moment Sample, or R-M-S training. Developed and Presented by the Indiana Child

Welfare Education and Training Partnership.


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By the end of this training, participants will be able to:

Understand the importance of RMS in fulfilling the DCS mission.

; and ;

Understand your role in completing the RMS process.


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One aspect of the DCS mission is to provide child support services and programs. These are funded through the

federal government so DCS must report the amount of time spent on each service and program in order to be

reimbursed.;

DCS uses Random Moment Sampling to collect information from FCMs to determine how much time they devote

to specific services and program categories.;

Using that information, DCS Finance ( specifically the Cost Allocation Unit) then determines the percentage of

time, and the amount of money, that can be charged to various funding sources.

RMS is NOT focused on “monitoring” FCM work. This is for funding purposes only. ;


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At the moment you are chosen to be sampled, you will receive an email that includes the following information:

The employee name, which is the person from whom the sample is being requested. ;

The observation date and time for the sample. ;

Step by step instructions for completing the sample.;

The unique sample sequence number or identification number for the sample within the RMS. ;

The hyper link that will direct you to the sample. ;

And the RMS Administrator contact information. ;


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Once in the Sample, Left click on the arrow to the right of the Program field. ;

Scroll through the drop-down list and select the appropriate program.;

The box will disappear and the program you select will appear in the Program field.;

Once a Program is selected, a description of that program can be obtained by clicking on the “Program

Description” link.

;

Click “ next” to view a description of each program.


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After selecting the program, you will select the activity. ; Left click on the arrow to the right of the activity field. ;

Scroll through the drop-down list and select the appropriate activity. ; Once an activity is selected, a description of

that activity can be obtained by clicking on the “activity description” link. ;

Click “next’ to review each activity description.


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After selecting the program, you may now select the activity. ; Left click on the arrow to the right of the Activity

field.

Scroll through the drop-down list and select the appropriate Activity

Once a Activity is selected, a description of that activity can be obtained by clicking on he “Activity Description”

link. ;

Click Next to review each activity description.


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Then…

Enter the appropriate Magic Case ID in the “Case Number” field that correlates with the current case you are

working. If you are not currently working a case, this field can be left blank. ;

Also include a description of the type of case you are working in the “Comments” field.


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Once you have completed all fields, check to verify that all information is correct. This is very important as you

cannot change your responses once you have submitted the sample.

;

Left click the “Submit” button at the bottom of the page.

After you have clicked “Submit”, the screen will change and a message will appear letting you know your

response was successfully recorded.


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if an FCM clicks “Submit”, but the submission will not process, the FCM has selected an in-valid Program and

Activity combination. Please review this matrix to identify the in-valid program and activity combinations. Note:

An “X” denotes a valid program and activity combination.


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To accurately report time spent on services and programs, you need to record what you were doing at the time of

delivery of the email, not the activity when you open the email. ;

For example, if your sample time is 8:43AM, but you do not open and respond to the email until 3:29PM, you

should complete the sample as if it were 8:43AM and not 3:29PM. ;

Also, choose the program and activity that best reflect what you are doing at that moment. And add comments that

reflect the end-result of your efforts.

;

Keep in mind that DCS staff are not expected to stop working and immediately complete the RMS sample, but

you should carefully consider the tasks you were working on when the RMS email was received.


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The RMS system will notify you twice with reminders until you complete the sample. The first will arrive as a 24

hour notification and the final one will be sent near the 48 hour mark. These emails will also be sent to your

supervisor.

;

After the 48 hour mark, if you have not completed the sample you will no longer be able to access the link. Keep

in mind too, that if you are on leave or vacation, you can contact the RMS team and notify them of your status. In

this case they will record the sample for you.


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The RMS team is required to validate a random portion of RMS responses each quarter. The validation sub-

sample is chosen by the system at the same time the sample is created. If selected, a few days after you complete

your sample you will receive an email from a member of the RMS team asking additional questions about your

program and activity choices.


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RMS emails are randomly generated and sent to employees email by the RMS system. ;

Although randomly generated, they are not necessarily evenly distributed which means that an employee may

receive several RMS requests each quarter while others may receive none.;

However, employees, are still required to complete each RMS request that they receive.


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The RMS is only used to determine the amount of funding needed for DCS services and programs. It is NOT

focused on “monitoring” FCM work.;

Upon receiving the email notification, you are not expected to stop your current activity to complete the sample

but, when you do finally get to that point, the sample information should reflect the program and activity that

aligns to the time that you received the email.;

24 and 48 hour notifications will be sent to both you and your supervisor if not completed within that time frame.


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If you have any questions or need assistance, the RMS team is always available to assist you in the process.


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Thank you for taking the Random Moment Sample Training. ; ELM will reflect your completion in 24 to 48

hours.

adobe captivate thursday, july 05, 2018 · 2020. 2. 3. · adobe captivate thursday, july 05, 2018...

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