administrator user guide · payslips with this guide 01 02 03 registration and setup register and...

Administrator user guide

myBusiness Essentials Payslip

OverviewLearn how to start

managing your employee

payslips with this guide

01

02

03

Registration and setup

Register and assign the

Adminstrator who will manage

your Payslip subscription.

Managing employee

records

Manage your employee records

and information.

Managing payslips

Issue and manage payslips for

your employees.

2

Registration and setup

Part 1

Register and assign the Administrator who will

manage your Payslip subscription.

Part 1 of 3

After you have successfully subscribed to Singtel myBusiness

Essential Payslip service, you will need to assign an Administrator to

manage the service.

Click here to start

assigning the

Administrator

Step 1 of 8

1

Step 1 of 8

4Part 1 | Registration and setup

Note that the

account will be

automatically

logged out after

10 minutes of

inactivity. Any

unsaved data will

be lost.

Part 1 of 3

Select the user you wish to assign to manage your

Payslip service.

Step 2 of 8

Click the

checkbox to

select the

account to be

granted access

1

Step 2 of 8


Part 1 of 3

Once you have selected the user, click on the button to

assign them.

Click

“Assign”

Step 3 of 8

1

Step 3 of 8

A Singtel

myBusiness

account must be

created for the

user before they

can be assigned


Part 1 of 3

This is to confirm the creation of the user who will be

administering the Payslip records.

Step 4 of 8

Step 4 of 8

Click “OK” to

proceed 1

Part 1 | Registration and setup 7

Part 1 of 3

You will then be shown the following screens and the status will be

updated.

A login email will be sent to the administrator shortly.

Step 5 of 8

Step 5 of 8

Click “OK”

The “Application role”

column will show that user

assignment is in progress

1


Part 1 of 3

Once the Administrator receives the following email,

he/she can click on the “Login URL” and proceed with the

next part.

Step 6 of 8

Step 6 of 8

9

Click here to

access the

Payslip service

to continue your

setup

1

Part 1 | Registration and setup

Part 1 of 3

As this is the first time you’re accessing the Payslip app,

you will be required to enter some basic requirement for

your company.

Step 7 of 8

Step 7 of 8

10

Enter your registered company name1

Enter your company

registration number2

Enter your company

address and postal

code

3

Click here to upload

your company logo

(.png, .jpeg format,

maximum file size of

1MB)

4

Click here to register

your company

information and

proceed with the next

step

5


“*” denotes

the

mandatory

fields

Part 1 of 3

You will now be asked to add an employee record. You

can create multiple employee records at the same time.

Step 8 of 8

Step 8 of 8

11

Complete all the

necessary

information for

the employee

1

Click “Next” to complete the setup

process and proceed to the

dashboard

2

Click here to add

another employee

immediately in the

same page


Make sure you enter the correct email address of your employee as payslip

notifications will be sent to this email address

“*” denotes

the

mandatory

fields

Part 1 of 3

Once you’ve completed the setup process, you will see

the dashboard. There are three main parts of the

dashboard.

The dashboard

12

This is the area for you to

manage your employee

records and payslips

Your company

information


Navigation menu to the

various functions

Part 1 of 3

As you can see, the dashboard provides you with a quick

summary and easy access to the various functions

described below.

The dashboard

13

Option to manage

employee information

or issued payslips

Click on these

icons to edit the

respective fields

of your company

information

Create or view draft payslips

Edit your employee

information

Number of licences

under your

subscription in use


Click here to update

your company logo

Click here

to logout

Access the

user guide

Click here to

return to this

dashboard

anytime

Access the contact us page

Connect to E.Workflow App and

manage leave and claims applications

with one seamless login.

Click here to generate report *

* Only paid user can generate reports.

Click here to create Employee

Managing employee records

Create and edit the account information of your employees.

Part 2

Create employeePart 2 of 3

15Part 2 | Managing employee records

Create employee from dashboard

Click “Add New

Employee”

Part 2 of 3

Besides creating new employees during the initial setup, you can

also click on “Create Employee” to create an employee record you

wish to issue payslips to.

Part 2 | Managing employee records

Create employee

16

Click to start creating

employee record

Make sure you enter the correct email

address of your employee as payslip

notifications will be sent to this email address

Click “Submit” to create the

account(s). An email will be

sent to your employee.3

Click here to add

another employee

immediately in the

same page.

Enter the employee

information2

“*” denotes

the

mandatory

fields

1

Part 2 of 3

Click on “Edit” to update the employee information

Edit employee

17

Click here to edit the

employee information1


Part 2 of 3

Click the fields and start editing the information. Click on “Save” to

save the update and “Back” to cancel the update.

Edit employee

19

Update the employee

information accordingly1

Click here to save

the edits2

Click here to

cancel the edits


The "End of

Employment" field

should only be

entered when the

employee leaves the

company.

According to MOM,

ex-employee records

must be kept for at

least one year.

Part 2 of 3

Once you have updated the information, you will be brought back to

the dashboard.

Edit employee

20

Message to

indicate that the

employee

information

update has been

saved


According to

MOM, ex-

employee records

must be kept for

at least one year.

Alternative way to add employeePart 2 of 3


You can also add new employees from myBusiness portal.

Click “Select from

myBusiness” 1

Select the user you want to add2

Click “Add”3

Edit employeePart 2 of 3

22

The basic user information is uploaded. Fill in the additional

information required.

The basic employee

information will appear here.

Complete the rest of the fields.

Click “Submit”

2


1

Part 2 of 3

You can manage, assign and un-assign user licences, through the

myBusiness 'Manage Apps' Dashboard.

Roll over on more

button and click

“Manage App”

1

Manage License


After accessing Manage App dashboard, you can view the current

status of your licenses. To access the page, click Manage Licenses

tab on left panel.

Manage LicensePart 2 of 3

Here you can view

the current

availability status

of your licenses


Click on Manage User tab on left panel. You can view and manage

users from here.

Manage Users | AssignPart 2 of 3


Click the

“Manage Users”

tab on left panel

1

From here you

can view the total

number of user(s)

and manage the

user’s role.

Click the

checkbox to

select the

account to be

assign new role

1

Select the user you wish to assign the license to. You can select

more than one user at one time.



Click

“Assign”

1


assign them.



Next, you will need to select and confirm the assigned

role for the user. Unless the user is an administrator,

select “End User”.

Click “OK” to

proceed 2



Select the role

you want to

assign for the

user

1

After assignment, you will be shown the following screens and the

status will be updated.

Click “OK”




1




To un-assign the user, select the employee you wish to remove

the access.

Manage Users | UnassignPart 2 of 3


Click the

checkbox to

select the

account to be

unassign

1

To un-assign the user, select the employee you wish to remove the

access.

Click

“Unassign”

1


remove their license.



This is to confirm license removal of the user(s).

Click “OK” to

proceed2



1

User’s display

name will appear

here.




1



You will then be shown the following screens and the status will be

updated.

Click “OK”



You can un-assign licence when the employee leaves the company.

Once the user licence is removed, you will not be able to update or

view the ex-employee details from the dashboard.

After the user is

un-assigned, the

previous payslips

can still be viewed

under 'Managed

Payslips' for the

next 2 years.

Button for create and view user

will remove upon license removal

Managing payslips

Issue and manage payslips for your employees.

Part 3

Part 3 of 3

In the Dashboard, click on “Create” to start creating payslips for the

respective employee.

Part 3 | Managing payslips

Create payslips

36

Click here to start creating

payslips for the respective

employee

1

“Approved Claim” and “ Unpaid Leaves” sidebar will only appear if E.Payslip is successfully connected with E.Workflow.

Part 3 of 3

The payslip is split into four parts: the basic pay information, the

additional pay information, the deductions and the CPF calculator.

Create payslips

37

Basic pay

information1

Additional pay

information2

Deductibles3

CPF contribution

for employers and

employees

4


Part 3 of 3

Enter the basic pay information. Make sure the dates indicated are

in line with your company’s practice.

Basic pay information

38

Select the date the pay will

be deposited or transferred

to the employee

Select the period

of work which the

pay is valid for


Part 3 of 3

Enter the other additional pay information that the employee will be

receiving. Examples include overtime, allowances and the

commission for sales.

Additional pay information

39

Enter the overtime hourly

rate, the number of hours

worked and the total will be

automatically calculated

Enter the description for

allowance and additional

payment here

Enter the payment

amount for allowance

and other additional

items here

Click “Remove” to

delete the items

should it not be

applicable.


Tick “Recurring” for

recurrent items to

appear next

payslip.

Click to add approved

claims from E.Workflow.

Click “Add More” to

add more items

Part 3 of 3

Enter the deductibles’ description and amount. The amount will be

automatically calculated and the net value reflected when the

payslip is generated.

Deductions information

40

Enter the

description hereEnter the

amount here


Tick “Recurring” for

recurrent items to

appear next payslip.

Click “Remove” to

delete the items

should it not be

applicable.

Click to add approved

unpaid leaves deductibles

from E.Workflow.

Part 3 of 3

Use Calculator to determine the CPF contributions or add CPF

contribution manually.

CPF contribution for employer and employee

41Part 3 | Managing payslips

Click here to access the CPF calculator and

include CPF contribution in payslip.

Click here to add CPF contribution

manually.

Below is the details CPF contribution items.

Part 3 of 3

You can choose to cancel the payslip, save it as a draft and

continue editing it later or review the payslip before sending it out.

Save draft, preview or cancel the payslip

42

Save and review

the payslip before

sending it out

Save the payslip as a

draft and edit it later


Cancel the payslip.

The information

entered will not be

saved.

Part 3 of 3

If you saved a draft of the payslip, you can access it from the

dashboard to continue editing it as per the previous instructions.

Managing draft payslips

43

Click on “Edit” to continue

editing the draft payslip


Part 3 of 3

To manage previously issued payslips, click on the “Issued

Payslips” tab in the dashboard. This is where you can:

• view the payslip;

• create a duplicate to issue another payslip;

• email it again to the employee

• or cancel the payslip altogether

Managing issued payslips

44

Click on this tab to

manage the issued

payslips


"Click 'Cancel' only if the

payslip is wrong or

invalid. The cancelled

payslip will remain in the

Adminstrator's

dashboard and you will

be asked to enter a

reason for audit

purposes.

Part 3 of 3

You can view the payslip and choose to save a PDF version of it on

to your computer and print it for your employee.

You may also email your employee to notify them to login and

retrieve their payslip.

Managing issued payslips (View)

45

Click here to email the employee to

notify them that the payslip is readyClick here to view and download

payslip in PDF format


Part 3 of 3

You can create a duplicate of the payslip to pre-populate the fields

to quickly issue another payslip for subsequent months.

You need to enter the date of payment and payment period and edit

any additional payments if required.

Managing issued payslips (Copy)


Just complete the entry for

date of payment and

payment period

Other fields like

the basic pay are

pre-populated

Part 3 of 3

To send a payslip to your employee, just click on “Email”. Your

employee will receive a notification to login and retrieve their

payslip.

Managing issued payslips (Email)


Click here to send

an email

notification to your

employee.

Part 3 of 3

When you click on “Cancel”, you have to enter the reason for

cancelling the payslip.

Managing issued payslips (Cancel)

48

Enter your reason for cancelling

the payslip1

Click on “Confirm” to confirm the

cancellation or “Back” to not

proceed2

Status of the payslip

will be changed to

“Cancelled” upon

confirmation of

cancellation


For audit purpose,

no deletion of

payslip is allowed.

Only the

administrator will

see the cancelled

payslip.

You have completed the following:

What we recommend you to do next...

01 02 03Registration and setup

Fast registration of user

accounts that will be used

to manage your Payslip

subscription.

Managing employee

records

Manage your employee

records and information

easily using the dashboard.

Managing payslips

Simple to follow

instructions to issue and

manage payslips for your

employees.

Setup accounts for all your employees to start managing their payslips digitally

Summary

49

Need help?

For assistance...

You can access the online help guide from

You can also contact us through the following:

Call us at 1606 or

Call us from overseas at +65 6221 1606

• Step 1: Hold for English or Press 1 for Mandarin;

• Step 2: Press 2 for Technical Assistance;

• Step 3: Press 5 for Singtel myBusiness & SaaS Apps

Our operating hours are:

Mon – Fri: 8am to 7pm, Sat: 8am to 6pm

Closed on Sun & Public Holidays

https://mybusiness.singtel.com/contact-us

https://mybusiness.singtel.com/support/apps-support/payslip

50

administrator user guide · payslips with this guide 01 02 03 registration and setup register and...

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