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Analog Devices Confidential Information NMI Manufacturing Conference 2016 ADI Driving Customer Value through Total Employee Engagement 1 Operational Excellence Building on Lean Success Presenter: Noeleen Clancy Opex Co-Ordinator Analog Devices

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Page 1: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

NMI Manufacturing Conference 2016

ADI – Driving Customer Value through Total Employee Engagement

1

Operational Excellence – Building on Lean Success

Presenter:

Noeleen Clancy

Opex Co-Ordinator Analog Devices

Page 2: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

AGENDA

2

1. ADI Limerick - Introduction

2. Employee Engagement

3. Data Mobility – IPD Total Employee Engagement – Case Study

4. Conclusions

Page 3: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

About Analog Devices

Analog Devices is a world leader in the Design & Manufacture

of a broad portfolio of high performance

Analog, Mixed-signal, Digital signal processing (DSP)

and MEMs integrated circuits (ICs)

3

Aerospace Healthcare Automotive Communications Industrial Energy Consumer

100k Customers, 1.4M Annual Orders, 92 Countries

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Analog Devices Confidential Information

Analog Devices

Technologies (Automotive Market) – 25% of Business

4

Body and Chassis Electro Hydraulic Brakes

Comfort and Driver Assistance Adaptive Cruise Control Radar

Powertrain Transmission

Safety and Security Vehicle Dynamic Control

Powertrain Engine Management

Audio and Entertainment Audio Systems

Audio and Entertainment Digital Radio

Comfort and Driver Assistance Vision Systems

Telematics GPS Navigation

Body and Chassis Electronic Power Steering

Safety and Security Airbag Systems Roll Over Detect

Audio and Entertainment Rear Seat Entertainment

Safety and Security Security Systems

Safety and Security Keyless Entry

Body and Chassis Lamp Monitoring

Body and Chassis Adaptive Suspension

Safety and Security Tire Pressure Monitor

Telematics Telephony and Hands free

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Analog Devices Confidential Information 5

Globally dispersed across 11 Countries in 50+ Locations

Design

• England

• Scotland

• Germany

• Spain

• China

• Japan

• India

• Israel

• Taiwan

• Australia

• Canada ….

Manufacture (Fabrication)

• United States

• Limerick Ireland

Assembly and Test • Philippines

USA Ireland

Philippines

Page 6: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Limerick Campus

6

200mm

Page 7: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Manufacturing:

Global Operations and Technology: Strategy Pillars

7 ©2016 Analog Devices, Inc. All rights reserved.

Supply Chain

• Digital Model

• Embedded Business Rules

• Scale for growth

• High volume/Fast ramp programs

• Foster Agile and Change Ready Workforce to Meet Emerging Needs

People

• ABCD Leadership Characteristics

• Act with Courage

• Build Great Teams

• Create the Future

• Drive for Excellence

• Operational Excellence

• Shingo Model

• People

• Process

• Purpose

• Performance

Technology

• Identify and Develop Manufacturing Technologies and Capabilities

• Sourcing and Development of New Technologies for Sensing, Measuring, Controlling, and Connecting

• Capabilities Well in Advance of Product Requirements

Operations

• Operating Principles

• Safety

• Quality

• Output

• Value for money

• Advanced manufacturing -Factory Automation

• Fault Detection

• Recipe Management

• Data Analytics

• Plant Health

• Robotics

Page 8: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Employee Engagement & Motivation

8

The Ideal Employee

Happy

Engaged

Motivated

Page 9: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Cost of Disengagement

9

Happier Employee’s

Improved individual Performance

Improved On Time Delivery

Reduced turnover

Reduce absenteeism

Reduce Costs

Page 10: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Under utilisation of Talent – Where we are now 20 to 30 % engaged

10

Page 11: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Define

► Employee engagement is the extent to which employees feel passionate about their jobs, are

committed to the organization, and put discretionary effort into their work

► Discretionary Effort being the magic , making oneself available to see beyond your core role,

feeling empowered to make an additional effort to the communal benefit of both the Company and

the Individual.

► Company has to Enable Discretionary Effort through developing an Engagement Strategy to meet

the communal need – Both Company & Employee

► These Enablers need to be Supported and Resourced by the Management Team

11

Page 12: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

2009 – Restoration & Engagement – 6S Program to Operational Excellence

12

Problem

Solution

Result

Decline in Cleanroom Stds

Dual Fab 6/8

Damage / Cluttered / Waste

Pre Audit Clean Ups

Lack of Standard across Plant

Lack of Engagement

Hired the Best – Expectations

Traditional Supervisor Structure

Not utilising Peoples Talents

Cleanroom Restored

6S Program Supported

Single Spend – Protect

Audit Ready Goal – No clean-ups

External Audit Feedback Excellent

Engagement

Voluntary – 20% to 30% MTM

MTM saw opportunity to improve

Conditions

Support for Ideas and Suggestions

Ideas & Suggestions

Utilised Peoples Talents through

Cross Functional Collaboration

Small ideas to Great Results

Page 13: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

OPEX Opportunities 2014 /2016: Back to Basics

Manufacturing / Services Relationship

13

Fix it Locally – Level 1 – Training & Support – Free up Service Resources

Task- MTM/IS Support

Joint Collaboration – Shared Learning

Project – Expertise & Mgt Resources Required – Cross Functional Collaboration

Page 14: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Concern: Level of Engagement & Production Focused

14

Abstain – 10%

Swing – 40%

Engaged – 30% to 50%

Challenge increase participation ??

Page 15: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Engagement Opportunities – Fab MTM Community

► The OPEX Program and EHS enables engagement through the Rep Roles.

► Clear Role definitions , 50 MTM Reps across Manufacturing groups

► Rep Roles supporting Daily Activity / Audit Ready

25 x 6S Reps –– Total – Enabler –ABCD

5 x EHS Safety Reps Rolled out by VP Denis Doyle

5 x IS Rep –

5 x Reticle MTM –

10x Training Assessors

► Reps supporting Site Safety

ERT Membership – Estimated 15 MTMS’s

Page 16: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Analog 2020 where to next -The Shingo Model

► What it is ?

Globally recognised Standard for Operational / Enterprise Excellence

Managed by the Shingo Institute at the Utah State University

Ireland a hot spot of achievement – 4 Bio Pharma Recipients

16

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Analog Devices Confidential Information 17

ABCD+E = Shingo Enabling us to Deliver Change – One ADI

Aligning ADI Strategies to Model

Page 18: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information—not for external distribution

DAMIEN MULLANEY

Driving Customer Value through

Total Employee Engagement

ADI - Data Mobility Program

11/1/2016

18

Page 19: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Data Mobility - Total Employee Engagement

19 ©2016 Analog Devices, Inc. All rights reserved.

Supply Chain

• Digital Model

• Embedded Business Rules

• Scale for growth

• High volume/Fast ramp program

• Foster Agile and Change Ready Workforce to Meet Emerging Needs

People

• ABCD Leadership Characteristics

• Act with Courage

• Build Great Teams

• Create the Future

• Drive for Excellence

• Operational Excellence

• Shingo Model

• People

• Process

• Purpose

• Performance

Technology

• Identify and Develop Manufacturing Technologies and Capabilities

• Sourcing and Development of New Technologies for Sensing, Measuring, Controlling, and Connecting

• Capabilities Well in Advance of Product Requirements

Operations

• Operating Principles

• Safety

• Quality

• Output

• Value for money

• Advanced manufacturing -Factory Automation

• Fault Detection

• Recipe Management

• Data Analytics

• Plant Health

• Robotics

Page 20: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

OPEX :: 6S Sustain Program

20

ENVIRONMENT

• Cleanroom Conformance

• FY16 Inkless Fab

• 6S Sustain Audit Program

• FY16 New Airlock

• Equipment Service & Support – Spares

• FY16 IS / MTM Collaborative Support

Sa

fety

Mate

rials

Page 21: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Background Information - Engineering

21

Page 22: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Background Information - Manufacturing

22

Page 23: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

B ‘Built a Great Teams’

23

► Initial Idea

► OPEX Support

► Sponsor

► IS Support

► Manufacturing Team

► iPD Trial participants

► Network Support

Page 24: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

RESULT:

24

Page 25: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

A ‘Act with Courage’ in the face of “….. IT SHOULDN’T BE DONE”

25

TOOL VENDORS HISTORICAL EXPERIENCE WORKCENTRE ENGAGEMENT

SHORT FUNCTIONAL TESTING F/E B/E WIFI TRIAL RESULTS

6th April – Completed WiFi Installation within Fab, iPD and Probe……

Page 26: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

C ‘Creating the Future’ – Tool Health Data

26 Analog Devices Confidential Information—Not

for External Distribution

Page 27: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

D ‘Driving for Excellence’ – Move to Electronic Checksheets

27 Analog Devices Confidential Information—Not

for External Distribution

Page 28: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

D ‘Driving for Excellence’ – Move to Electronic Checksheets

28 Analog Devices Confidential Information—Not

for External Distribution

Page 29: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Driving Customer Value through ABCD Employee Engagement

A ‘Act with Courage’

B ‘Built a Great Teams’

C ‘Creating the Future’

D ‘Driving for Excellence’

29

Page 30: ADI Driving Customer Value through Total …...2016/11/06  · NMI Manufacturing Conference 2016 ADI – Driving Customer Value through Total Employee Engagement 1 Operational Excellence

Analog Devices Confidential Information

Data Mobility – Value through Total Employee Engagement

30 Analog Devices Confidential Information—Not

for External Distribution