addictions and substance abuse in the canadian workplace november 2013
DESCRIPTION
Half day open training event held in Toronto, Ontario.TRANSCRIPT
Addictions and substance abuse in the Canadian workplace
by Toronto Training and HR
November 2013
Page 2
CONTENTS5-6 Definitions7-8 The multi-dimensional problem9-11 Substance abuse12-13 Responsibility of managers14-15 Impact on co-workers16-17 Prevention18-19 Treatment20-21 Recovery22-23 Dependence24-25 Types of addiction26-27 Alcohol and drugs in Canada28-29 Helping employees with a drink problem30-31 Testing policies32-33 Drug tests34-35 Drill36-43 Gambling44-48 Internet addiction49 Example policy50-51 Conclusion and questions
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Introduction
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Introduction to Toronto Training and HR
Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking10 years in training and human resourcesFreelance practitioner since 2006The core services provided by Toronto Training and HR are:
Training event designTraining event deliveryReducing costs, saving time plus improving employee engagement and moraleServices for job seekers
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Definitions
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Definitions• Substance abuse• Addictions• Gambling addiction• Internet addiction
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The multi-dimensional problem
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The multi-dimensional problem
• Behavioural• Emotional• Physical
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Substance abuse
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Substance abuse 1 of 2
• Commonly abused substances
• Types of harm that can result
• Performance indicators of a substance abuser
• Behaviours of a substance abuser
• Assessing the workplace• Developing a substance
abuse workplace committee
• Designing a substance abuse policy
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Substance abuse 2 of 2
• Training managers• Educating employees• Responding to a crisis• Types of help• Referring the troubled
employee to get help• Return to work meetings
after absence• An effective return to work
program
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Responsibility of managers
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Responsibility of managers
• Responsible for• NOT responsible for• Legally sensitive areas• Tell-tale signs• Confidentiality• Traps• Employee one-on-ones
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Impact on co-workers
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Impact on co-workers
• Performance and attitudes negatively affected
• Reported being put in danger
• Have been injured• Worked harder• Must re-do work• Cover for a co-worker
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Prevention
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Prevention
• Education• Confidential screening• Referrals• Confidential follow-up care• Wellness programs• Policies and testing• Employee Assistance
Programs
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Treatment
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Treatment
• Transition• Stabilization• Early recovery• Middle recovery• Late recovery• Maintenance
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Recovery
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Recovery
• Inpatient care• Residential treatment
programs• Intensive outpatient care• Outpatient care• Community support
programs
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Dependence
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Dependence
• Psychological• Physical
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Types of addiction
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Types of addiction
• Chronic• Progressive• Primary• Fatal
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Alcohol and drugs in Canada
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Alcohol and drugs in Canada
• Alcohol• Drugs
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Helping employees with a drink problem
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Helping employees with a drink employee
• Triggers• Identify the stimulus• Alcohol-free alternatives• A plan to deal with the
issue
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Testing policies
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Testing policies
• Is it legal?• Questions to ask• Evaluating the reasonable
necessity of testing• Court case testing
guidelines• Communications, Energy
and Paperworkers Union of Canada, Local 30 v. Irving Pulp & Paper Ltd
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Drug tests
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Drug tests
• Typical questions• Key statistics• Pre-hire testing• Post-hire testing• Contract employees• Interpreting results• Dilute specimens
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Drill
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Drill
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Gambling
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Gambling 1 of 7
• History of gambling• Situational and structural
characteristics• Pathological gambling• The prevalence of problems• What employers can do • Metaphor-chronic disease• Public health model• The impact of technology
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Gambling 2 of 7THE GROWTH OF ONLINE GAMBLING• Many Governments appear
to be fixated on revenue raising via gambling
• Online gaming providers appear to be using every marketing tool to increase revenue
• Global gambling has grown substantially in the last ten years
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Gambling 3 of 7THE GROWTH OF ONLINE GAMBLING (CONTINUED)• There appears to be a global
expansion strategy, particularly casino gambling
• Technology is providing 'convenience‘ gambling
• Technology may be making gambling more socially acceptable to traditional low frequency gamblers (e.g., women, retired people, etc.).
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Gambling 4 of 7RISK FACTORS FOR PROBLEM GAMBLING• Gender• Interest in gambling• Ambition to get rich• Distorted cognitions about
gambling skills and knowledge• Relying on loans • Denial of gambling problems• Limited entertainment options
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Gambling 5 of 7RISK FACTORS FOR PROBLEM GAMBLING (CONTINUED)• Shift work led to social isolation• Access to gambling and loans• Exposure to gambling• Influence of gambling
promotions• Influence of gambling
colleagues
Gambling 6 of 7WARNING SIGNS• Work performance deteriorates-
the person is preoccupied or has trouble concentrating, is absent or late for meetings and misses deadlines
• Frequent unexplained absences or disappearances from work
• Eager to organize and participate in betting opportunities
• Pay is requested in lieu of vacation time-large blocks of vacation time are not taken
• Complains about mounting debts
Gambling 7 of 7WARNING SIGNS (CONTINUED)• Excessive use of the telephone
for personal calls• Experiences mood swings, often
related to winning and losing streaks
• Credit card or loan bills are mailed to work rather than home
• Increasingly spends more time gambling during lunch hours and coffee breaks
• False claims are made against expense accounts
• Theft of company property
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Internet addiction
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Internet addiction 1 of 4QUESTIONS TO ASK • Do you feel preoccupied with
the Internet (think about previous online activity or anticipate your next online session)?
• Do you feel the need to use the Internet with increasing amounts of time in order to achieve satisfaction?
• Have you repeatedly made unsuccessful efforts to control, cut back, or stop Internet use?
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Internet addiction 2 of 4
QUESTIONS TO ASK (CONTINUED) • Do you feel restless, moody,
depressed, or irritable when attempting to cut down or stop Internet use?
• Do you stay online longer than originally intended?
• Have you jeopardized or risked the loss of a significant relationship, job, education or career opportunity because of the Internet?
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Internet addiction 3 of 4
QUESTIONS TO ASK (CONTINUED) • Have you lied to family
members, therapists, or others to conceal the extent of involvement with the Internet?
• Do you use the Internet as away of escaping from problems or of relieving a dysphonic mood (e.g. feelings of helpless-ness, guilt, anxiety, depression)?
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Internet addiction 4 of 4
• Tips to deal with an addiction to the internet
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Example policy
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Conclusion and questions
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Conclusion and questionsSummaryVideosQuestions