adaptive hypermedia: a new paradigm for educational software heiko spallek, dmd, phd center for...

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ive hypermedia: A new paradigm for educational software Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of Dental Medicine, Pittsburgh, PA June 2003, Natcher Conference Center, NIH, Bethesda, MD Dental Informatics and Dental Research: Making the Connection

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Page 1: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Adaptive hypermedia: A new paradigm for educational software

Heiko Spallek, DMD, PhDCenter for Dental Informatics

University of Pittsburgh, School of Dental Medicine, Pittsburgh, PA

June 2003, Natcher Conference Center, NIH, Bethesda, MD

Dental Informatics and Dental Research: Making the Connection

Page 2: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Online Education

off the shelf vs. custom tailored

Page 3: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Page 4: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Formative evaluation of a new intelligent tutoring system

Survey among participants of online CDE courses

Evaluation of an intranet

Collaborative effort to increase the quality of online instructional material

Evaluation of available dental resources on the Web

Page 5: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

The technologically well-equipped dental office. (JADA)

Dental informatics: A cornerstone for dental practice. (JADA)

Information Retrieval on the Internet: A Guide for Dental Practitioners. (DCNA)

An Evaluation of Five Dental Internet Portals. (JADA)

Educational implications for copyright in a digital world. (JDE)

Internet basics. (JACD)

Page 6: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Other Research•Dental / Medical Informatics•Usability / Human Computer Interaction •Educational Research

•Consulting Assignments•Web design & custom content management •Publishing and eCommerce•Community building Website

Teaching Experience•courses for predoctoral students •seminars graduate students •CDE for dental professionals

Page 7: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Intelligent tutoring system (2003)

IDR, a self-maintaining database-driven repository (2001)

3D Interactive Anterior PFM Crown Preparation (2000)

IT course for predoctoral students, Web-enhanced (1999)

Online Continuing Dental Education courses at Temple University, (1997)

Computer-based Training in Periodontology (1995)

Page 8: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Hype About E-learning

General number of online courses 50,000 100,000 between 1998 and 1999 * online learning market: $2.2 billion in 2001, estimated: $4.5 billion in 2003 ** 95% of higher education institutions employ e-learning systems (Gartner, 2002)***

Dentistry 1998: 158 online continuing dental education (CDE) courses from 32 providers 2003: DentalxChange only: 489 courses in 23 different categories

* International Data Corp. **ThinkEquity Partners

*** Gartner, Inc.

Page 9: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Reality check“E-learning is the revenge of the nerds.”

evaluation of 158 online continuing dental education uncovered major deficiencies in existing Web-based CDE courses *

no author indicated relation between course length and credit hours varies

market for course shells immature no standards → risk of losing content no peer-review process for online learning resources → no academic credit usually no formative or summative evaluation in dentistry: no one has reported profits yet (break even for online course: 300-500 participants)

* Schleyer T, Pham T. Online continuing dental education. Journal of the American Dental Association 1999;130(June):848-854,877-878

Page 10: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Page 11: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Current state-of-the-art dental online course

collection of static Web pages translations of existing lecture notes existing course manuals existing papers

= first generation online course model:Course material is still implicitly oriented for a traditional on-campus audience!

Page 12: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Generations of online courses

1. Generation static pages

2. Generation adapted by the instructor to different audiences (static versions of the same course saved at different locations)

3. Generation adaptive to the individual learner

Page 13: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Page 14: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Adaptive Hypermedia (AH)

- new direction of research - crossroads of hypermedia and user modeling- model of the goals, preferences, knowledge of each individual user- use of model throughout interaction with user- adapt to the needs of user

Brusilovsky 1996, Brusilovsky 2001

Page 15: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Definition User Model

- “mental state” of the user *- AH system keeps a model of the user - to adapt teaching sequence, presentation - for each Knowledge Item (KI)

- individual user model

- estimation of the user’s knowledge level of this concept **

* De Bra and Calvi 1998

** Brusilovsky 1996

Page 16: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Adaptivehypermediatechnologies

Adaptivepresentation

Adaptivenavigation support

AdaptiveMultimedia

presentation

Adaptive textpresentation

Adaptationof modality

Canned textadaptation

Naturallanguage adaptation

Inserting/Removingfragments

Alteringfragments

Sortingfragments

Dimmingfragments

Strechtext

Direct guidance

Adaptive linksorting

Adaptive linkhiding

Adaptive linkgeneration

Map annotation

hiding

disabling

removal

The updated taxonomy of adaptive hypermedia technologies; Brusilovsky, P. (2001) Adaptive hypermedia. User Modeling and User Adapted Interaction, Ten Year Anniversary Issue (Alfred Kobsa, ed.) 11 (1/2), 87-110

Taxonomy of AH Technologies

Page 17: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Adaptive navigation support technology

- changing the appearance of visible links

= generalization of curriculum sequencing technology in a hypermedia context

- direct guidance, adaptive link annotation, adaptive link hiding

Adaptive presentation technology

- adapt the content of a Web page to the user's goals, knowledge and other information stored in the user model

- pages are adaptively generated or assembled from pieces for each user

Page 18: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Curriculum Sequencing

active - implies a learning goal- best individual path to achieve the goal

passive- reactive technology- offers the user a subset of available learning material fill the gap in student's knowledge

Page 19: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Conceptual architecture

1. What features of the learner can be used as a source of the adaptation?

2. What can be adapted in a technical feasible manner?

Page 20: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

1. What features of the learner can be used as a source of the adaptation?

user’s knowledge- pre-test results- completion of quizzes throughout the course

user’s interests/goals- selection of a specific learning goal

user’s traits- learning style

Page 21: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

AH system stores information

User ModelUser Info Course Info

Learning Goal Knowledge Items

A G B D E H O J L T

User

provides enrollment information

Demographic Information

Demographic

Access

Privacy

AccessRightsPrivacyInformationLearningGoal

performes pre-test

A

Estimation of user’s knowledge

Knowledge Assessment

GB

DE H

OJ

L

T

Learning style

Final test

Test history

provides traits

LearningStyle AH system

compiles KIsAH system

compiles pre-testEstimation of

user’s knowledgeAH system adjusts KIs

used for adaptation effect

AH system compiles curriculum

AH system adjusts user model

Test results are used for revising the user model.

O

Eligibility for Final Test

A G B E HJ

T

Final test

AH system compiles finalAH system

evaluates final

Test results

Page 22: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Technical Implementation

Learner Environment

Authoring Tool

Page 23: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Technology

Purpose Technology

Web server for hosting IIS on MS-Windows 2000 Server

Programming language Scripting language: PHP version 4 and Perl-compatible regular expression

Database (highly granular storage) MySQL version 3.23.47 on Linux

Validation of user input JavaScript

Authentication Cookies

Page 24: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Authoring Tool

views of KIs- abbreviated version of the core explanation (short)- for novice users (basic)- very detailed high-level textual explanation (main)- for graduate level knowledge (advanced)

multiple-choice questions fill-in-the-blank questions descriptive examples online examples prerequisites KI metadata: keywords, semantic

Page 25: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Learner Environment

General design approach follows Mark Weiser’s idea:

“The most profound technologies are those that disappear. They weave themselves into the fabric of everyday life until they are indistinguishable from it.”

Scientific American, 265(3):94--104, September 1991

Page 26: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Evaluation

1. initial review (cognitive walkthroughs )

2. alpha-test (task-oriented)

3. formative evaluation (heuristic evaluation & end-user testing)

4. summative evaluation (end-user testing) [planned]

Page 27: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Cognitive Walkthroughs

Goal: solve anticipated problems before bringing the course to users for testing

- performed independent and under observation of the developer

Results (encountered problems were fixed immediately )- confusing labels of fields- confusing options during enrollment- missing guidance on start page- repetition of test questions- inadequate feedback for wrong answers

Page 28: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Alpha Test

task-oriented alpha test- complete the course - determine deficiencies (educational, instructional design, technical,

design and layout)- send an unstructured informal feedback

Results (encountered problems were fixed immediately )- general feedback was positive- personal tutor concept was beneficial- 12 specific usability, functionality issues were discovered (regarding: change

of setting, annotations, quiz, flow, sequencing)

Page 29: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Formative Evaluation I

Usability Inspection: Heuristic Evaluation

- general heuristic for UI design (Jakob Nielsen)- heuristic extracted from ANSI standard “Guidelines for the Design of

Education Software”

Page 30: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Formative Evaluation II

End-user testing− separation between delivery (media) and instructional method

− use of a validated instrument

Evaluation of– participants’ reactions

– achievement of program objectives

• changes in student learning

• values

• motivations

• ability to transfer knowledge acquired outside the instructional setting

Page 31: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Conclusions

• applying of established principles of AH research• state-of-the-art programming environment• separation of content and design• Web-based delivery system For the first time, a dental educational delivery system adapts itself

dynamically using active and passive curriculum sequencing and adaptive presentation.

authoring process = challenge ** Brusilovsky, Eklund, and Schwartz 2002

* De Bra and Calvi 1998

Page 32: Adaptive hypermedia: A new paradigm for educational software Heiko Spallek, DMD, PhD Center for Dental Informatics University of Pittsburgh, School of

Adaptive hypermedia: A new paradigm for educational software

Adaptive Hypermedia— A New Paradigm

for Educational Software

old• broadcast model• one-size-fits-all approach

new• adaptive hypermedia for individual teaching approach• every learner is “special”