ad402 create self-service apps in minutes with ibm forms experience builder

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© 2014 IBM Corporation AD402: Create Self-Service Apps in Minutes with IBM Forms Experience Builder Marty Lechleider, IBM

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IBM Forms Experience Builder breakout presentation from IBM Connect 2014

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Page 1: Ad402   create self-service apps in minutes with ibm forms experience builder

© 2014 IBM Corporation

AD402: Create Self-Service Apps in Minutes with IBM Forms Experience Builder

Marty Lechleider, IBM

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Web forms are one of the interaction patterns

structured interaction

registrationsurvey

enrollment requestfeedback

self service

application

Web FormsWeb FormsAppsApps

Dynamic Dynamic Web Web

ContentContent

SocialSocial

content interaction

people interaction

Web Forms are one

of the interaction

patterns ...

… along with

dynamic Web Content and Social

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IBM® Forms Experience BuilderLets non-technical users create sophisticated web form applications

Build complete solutions with database, reports, charting, workflow, notifications, access control and more

Comprehensive service architecture Easily extend with common web development skills

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IBM Forms Experience Builder

Based on a Modern Web Architecture

Single software deployment for everything

design deployuse

view results

Integrate into other appsmanage

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IBM Forms Experience Builder

Standalone Digital Experience

WebSphere Application Server

DB2

WebSphere Portal 7 or 8

WebSphere Application Server

FEB Portlet

FEB

IBM Connections 4.5

WebSphere Application Server

FEB Survey Widgets

LDAP

Social

SMTP

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Demo time!See the demo at:

http://www.youtube.com/watch?v=FyDpiIBwQEk

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Demo Create a multi-page training request application with

– Services to pre-populate fields– Workflow stages, roles and privileges for approval– JavaScript– Rules

Add it to Portal

Make it Responsive with CSS

All from scratch in less than 15 minutes

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Example ApplicationsSurveys, Polls &

FeedbackProgram & Event

RegistrationBusiness Forecasting and

Project Tracking

Financial Applications & Transactions

Reservations & Scheduling

Promotional Offers and Campaigns

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Example ApplicationsHR Self Service Time & Attendance Employee Onboarding

Customer Service Bid Preparation and Proposal ReviewOpportunity Tracking

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Example Applications

● Lets citizens combine different transportation options into one coordinated product

● Makes it easier to get from point A to point B ● Helping to takes personal vehicles off the road● FEB + Portal + WCM + IBM BPM

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Example Applications

● Patient journals● Surgical consent forms● Service requests● Apps built by business users & IT● Integrated with Portal and Children's medical

systems

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Example Applications

● Migrated & converted 700+ forms from legacy system to Forms Experience Builder and WebSphere Portal

● Partner (Streebo) provided wizard to facilitate mass conversion to Forms Experience Builder

● Improvement in internal compliance and audit results

● Highly scalable and multi- channel (mobile) adaptable

● Revised forms helped in improving the TAT by ~ 22%

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Example Applications● Developed a Forms Experience Builder-based

application for Snow Removal Estimation. ● Uses controlled variables (snow occurrence, market

rates, production factors, etc.) to standardize and automate much of the snow estimating process.

● Benefits of the solution include:● More consistent and profitable pricing ● Decreased administrative cost for providing

estimates.● Reduced risk exposure to liability claims thru better

job awareness, consistent job performance planning, and scope of work capture

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Example Applications

Savings● Annual estimated cost avoidance to IBM business at over $6.4M

IBM CIO Lab ● Delivered FEB as a “self-service” tool to IBM business users

IBM Lotus Greehouse● FEB as a “self-service” tool for IBM'rs, partners and customers● Over 10,000 FEB applications● No support or training● One person who looks after the deployment as part of their job

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Add value by integrating FEB into your Digital Experience

Personalized self service Integrate with profile information

to provide a custom experience Integrate with existing systems to

provide exceptional self-service Add offers and campaigns

Capture new leads Engage customers in marketing

programsMonitor and track results

Easy access to results with IT involvement

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FEB based Community Surveys in IBM Connections

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CommunityNavigation Sidebar

Survey widgets Show list of active surveys Display featured surveys View featured results

Survey events Receive updates Participate or view results

Survey designer Create polls and surveys Manage surveys

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Why Customers Love Forms Experience Builder Speed

Non-technical users can build sophisticated web applications

Agility Make changes and fine tune web form experiences in minutes

Integration Excellent fit with IBM Digital Experience and Social software

Cloud Economics A single shared deployment for all your needs

Easily Extended IT can collaborate with business users to extend applications using readily

available web development skills

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Resources

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Sample Apps to Help you Get Started

http://www-10.lotus.com/ldd/lfwiki.nsf/dx/Forms_Experience_Builder_Starter_Packs#Starter+Packs+for+Forms+Experience+Builder+v8

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Videos to Help you Learn

http://www-10.lotus.com/ldd/lfwiki.nsf/dx/Forms_Experience_Builder_Starter_Packs#Starter+Packs+for+Forms+Experience+Builder+v8

http://www-10.lotus.com/ldd/lfwiki.nsf/dx/Forms_Experience_Builder_Demonstrations_and_Videos

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Education to help you develop your skills

“Using the IBM Forms Experience Builder you will learn to use the simple web-based user interface to develop interactive form driven applications, integrate role based security, implement the integrated lightweight routing for approvals and notifications, explore personalized integration with WebSphere Portal, and leverage open standards utilizing REST API services.”

http://www-304.ibm.com/events/idr/idrevents/register.action?meid=16088&ieid=9016

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Resources to help build and demo appshttps://greenhouse.lotus.com/forms/login/org/index.html

FEB on Greenhouse

https://www.ibm.com/developerworks/community/groups/service/html/communityview?communityUuid=05651788-f17f-4309-a5c6-698e67acd9c1

FEB on Dev Works

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Engage Online

SocialBiz User Group socialbizug.org– Join the epicenter of Notes and Collaboration user groups

Follow us on Twitter– @IBMConnect and @IBMSocialBiz

LinkedIn http://bit.ly/SBComm– Participate in the IBM Social Business group on LinkedIn:

Facebook https://www.facebook.com/IBMSocialBiz– Like IBM Social Business on Facebook

Social Business Insights blog ibm.com/blogs/socialbusiness– Read and engage with our bloggers

Engage Online

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Access Connect Online to complete your session surveys using any:– Web or mobile browser – Connect Online kiosk onsite

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© Copyright IBM Corporation 2014. All rights reserved.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM, the IBM logo, ibm.com, are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml

Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.

The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

Acknowledgements and Disclaimers