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    SolutionBase: Recovering ActiveDirectory when you don't have a

    backupBy Guest ContributorJune 20, 2005, 7:00am PDT

    We've all seen situations in which a server crashes and for one reason or another, there is no usable

    backup of the data stored on that server. Needless to say, that is a bad position to be in, but what happens

    if the server that fails is one of the servers that is responsible for keeping Active Directory up and

    running? Unfortunately, these servers are just as prone to failure as file servers are. Although most of us

    dutifully back up our data each night, few administrators regularly make full system backups of

    infrastructure servers. This means that if one of these servers were to fail, you could be left with nothing

    but your wits to try to bring the server back online.

    I know that right now, there are some people who are reading this and patting themselves on the back for

    having a full backup of each of there servers stashed in a vault somewhere. The problem is that Windows

    considers system state data to be null and void after 60 days, so unless those backups were made within

    the last two months, they could be useless. In this article, I will discuss various types of infrastructure

    server failures, and what you can do about them.

    Domain Controller Failure

    The first type of failure that I want to discuss is a domain controller failure. Normally, a domain

    controller failure is relatively harmless. That's because most networks have at least two domain

    controllers, and if one domain controller goes down, then the other domain controller takes over the

    failed domain controller's workload.

    Sadly, there are exceptions to every rule. For example, if the only domain controller within a site were to

    fail, your Active Directory probably wouldn't come to a screeching halt, but you probably would notice

    your WAN link becoming congested with authentication traffic.

    Another example of a situation in which a failed domain controller is a major problem is an environment

    with only a single domain controller. In this situation, the one existing domain controller pretty much is

    Active Directory, so if this domain controller were to fail then Active Directory is basically gone. I haveseen several situations over the years in which a small company had a single Small Business Server, and

    that server ended up having a major problem for some reason. In most of those cases, no useable

    infrastructure level backup existed and the server basically had to be reconstructed from scratch.

    If your office has more than a handful of users, then chances are that you've probably got more than one

    domain controller. Even so, there are situations in which a domain controller failure can bring an

    organization to its knees. That's because not all domain controllers are created equally. For example, a

    domain controller might also be acting as a global catalog server, a DNS server, or may be holding one of

    Active Directory's operations master roles.

    If you have a domain controller that is performing one of these additional tasks fail, there are usually

    steps that you can take to bring your network back to a functional state. However, if the failed server was

    performing multiple additional tasks, such as acting as a domain controller, a DNS Server, and a global

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    catalog server, it can be a lot more difficult to return the network to a functional state. If possible, I

    recommend taking steps to minimize the impact of a server failure before a failure actually happens. For

    example, you could designate multiple servers as global catalog servers, or you could create a secondary

    DNS Server. Of course none of these steps are a good substitute for a current backup.

    DNS Failure

    Thankfully, I have never had to recover from a situation in which an organization's one and only DNS

    Server has a catastrophic failure. Unfortunately though, that means that I can't give you any advice in this

    matter that's based on real world experience. Microsoft's knowledgebase and my MCSE training books

    don't seem to address the issue either.

    What I can tell you is that Active Directory is completely dependant on DNS. If your DNS server fails, you

    basically don't have an Active Directory. The good news is that if you are using Active Directory integrated

    zones, then your DNS information is actually stored within Active Directory rather than in a folder on the

    DNS server's hard drive. Assuming that the DNS Server can't be recovered, then the trick is to get another

    server to act as a DNS Server for the domain.

    Like I said, I have never tried this technique myself, but there are several Web sites which indicate that

    one way to recover from such a problem is to install the DNS services onto one of your remaining domain

    controllers. As you install the DNS services, you will have to manually create a forward lookup zone

    baring the name of the domain that the domain controller belongs to. You must then configure the

    machine's TCP/IP settings so that the DNS server's IP address points to the machine's own IP address.

    Once you have done so, the server will supposedly begin populating the DNS server with the necessary

    records. Once the DNS server is up and running, you will have to point all of the other machines to the

    newly created DNS server. If you don't have an easy way of doing this, then you can take advantage of the

    fact that Windows machines can contain multiple IP addresses. Simply assign your old DNS server's IPaddress to the new DNS server and all of the machines will automatically be pointing to the correct DNS

    IP address.

    Keep in mind though that the information in this section is only based on research. The only part of this

    section that I know for sure works is the multiple IP address trick. The remainder of the article is based

    on personal experience and proven techniques though.

    Global Catalog Server Failure

    In an Active Directory environment, a global catalog failure is a serious problem, but it's a problem with

    an easy fix. When you create a domain in an Active Directory environment, the first domain controller to

    be placed in that domain is designated as a global catalog server. By default, Windows does not create any

    other global catalog servers for the domain. The problem is that if your global catalog server fails, then

    nobody (except for the Administrator) will be able to log on until the server is either brought back online

    or a new global catalog server is created.

    If your global catalog server has experienced a serious failure with little chance of recovery, then your best

    option is to designate another domain controller to be a global catalog server. Active Directory doesn't

    care how many global catalog servers exist within a domain, so you don't have to worry about "stealing"

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    the global catalog server function from another server. Instead, you will just tell an additional domain

    controller to act as a global catalog server.

    To do so, go to a domain controller in the same domain as the failed server and open Active Directory

    Sites and Services console. Now navigate through the console tree to Active Directory Sites and Services |

    Sites | Default First Site Name | Servers | the server that you've chosen to act as a global catalog server |

    NTDS Settings. Now, right click on the NTDS Settings container and select the Properties command fromthe resulting shortcut menu. When you do, you will see the NTDS Settings Properties sheet. Select the

    Global Catalog check box found on the properties sheet's General tab, and click OK. After about five

    minutes, the server will begin to function as a global catalog server.

    Operations Master Roles

    Earlier I explained that one of the ways in which the failure of a single domain controller could really

    cripple your network was if the failed domain controller happened to be holding one of Active Directory's

    operations master roles. In most cases, if a domain controller that's holding an operations master role

    were to fail, then the effects won't be immediately noticeable, but eventually the failure will impact Active

    Directory's functionality.

    In the sections below, I will briefly describe the various operations master roles and the impact that you

    can expect should the server that's holding that role fail. As you read the sections below, keep in mind

    that some operations master roles exist at the domain level while others exist at the server level. This

    means that a failure could impact either a single domain or the entire organization, depending on the role

    that the failed server was performing. You must also bear in mind that a server holding an operations

    master role almost always holds multiple operations master roles.

    Domain Naming Master

    The domain naming master role is performed only at the forest level. The domain naming master's

    purpose is to act as an authoritative collection of domain names. When an administrator creates a new

    domain, it takes a moment for information about the new domain to be replicated across Active

    Directory. It's theoretically possible that someone else could attempt to create a new domain with the

    same name before the replication cycle completes. This would cause a major problem because two

    different domains would have the same name (remember that Windows defines a domain by its GUID,

    not by its name).

    To avoid such problems, Windows uses the Domain Naming Master Role. Anytime that someone creates

    a new domain, Windows checks the domain naming master to see if a domain by that name presently

    exists. If no such domain exists, the name is added to the domain naming master before the domain is

    actually created. Now, if someone else tried to create a domain by the same name before the new domain

    had replicated, Windows would check the domain naming master and would therefore know that the

    creation process had already begun.

    Typically a domain naming master failure goes unnoticed unless someone tries to create a new domain or

    remove an existing domain. Such actions will generate an error message if the domain naming master

    isn't available to perform its task.

    Schema Master Role

    Like the domain naming master, the schema master is also a forest specific role. The schema master's

    purpose is to maintain Active Directory schema. Anytime that a change is made to Active Directory

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    schema, the change is applied directly to this server. Like the domain naming master, schema master

    failures typically go unnoticed until someone (or an application) tries to update the AD schema.

    PDC Emulator

    The PDC emulator is a domain specific role. The PDC emulator serves as the primary domain controller

    in a mixed mode environment. If the PDC emulator fails, the consequences depend on your network. Ifyou have a mixture of Windows NT 4.0 and Windows 2000 / 2003 domain controllers, then having a

    PDC emulator failure is basically the same as having the PDC fail in a Windows NT environment. You will

    likely have problems using things like User Manager for Domains, Server Manager, and may have trouble

    resetting passwords. In a domain running only Windows 2000 / 2003 domain controllers, then a PDC

    emulator failure is no more catastrophic than if any other domain controller failed.

    Relative Identifier Master

    The Relative Identifier master role is a domain specific role. The Relative Identifier master is responsible

    for distributing relative identifiers within the domain. If a relative identifier master fails, the problem is

    usually noticed when an administrator (or an application) is creating active directory objects.

    An administrator will continue to be able to create objects until Windows runs out of relative identifiers.

    When Windows runs out or relative identifiers, it must get more from the relative identifier master. If the

    relative identifier master is malfunctioning, the operation will fail and the administrator won't be able to

    create any more active directory objects within the domain until the problem is fixed.

    Infrastructure Master

    The infrastructure master role is responsible for maintaining the consistency of objects within the domain

    and objects within the global catalog. Infrastructure master failures are usually noticed by administrators

    when they aren't able to move or modify large numbers of objects.

    Transferring Operations Master Roles

    If you have had a catastrophic domain controller failure, and that domain controller holds an operations

    master role, then you will need to move the role from the failed server to a functional server. Transferring

    an operations master role isn't a task to be taken lightly though. Before you even think of trying to

    transfer an operations master role, you must verify that the failed server really was the server holding the

    role.

    Unfortunately, there isn't one single location that you can check to see which roles are assigned to aserver. Instead, you will have to check each role individually. The steps that I'm about to show you can be

    performed on any functional domain controller within the same domain as the failed domain controller.

    You can identify the domain naming master by opening Active Directory Domains and Trusts console.

    When the console opens right click on Active Directory Domains and Trusts node and select the

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    Operations Master command from the resulting context menu. When you do, you'll see a dialog box that

    provides you with the name of the server that's currently performing the Domain Naming Master role.

    To identify the Schema Master, you must install Active Directory Schema snap in. To do so, you will have

    to log in as an administrator and open a Command Prompt window. When the window opens, enter the

    following command:

    Regsrv32 schmmgmt.dll

    Now that you have installed the schema management console, enter the MMC command at the Run

    prompt. When you do, a Microsoft Management Console session will open. Select the Add/Remove Snap

    In command from the File menu to display the Add/Remove Snap In properties sheet. Now, click the Add

    button to display a list of all of the available snap ins. Select Active Directory Schema from the list and

    click the Add button followed by the Close and OK buttons. You'll now see Active Directory Schema snap

    in displayed within the console.

    To display the server that's serving as the schema master, right click on Active Directory Schema node

    that's located in the column on the left and then select the Operations Master command from the

    resulting context menu. You'll now see a window that identifies the schema master.

    You can identify the PDC emulator, Relative Identifier, and Infrastructure Master for a domain through

    Active Directory Users and Computers console. To do so, open Active Directory Users and Computers

    console. When the console opens, right click on Active Directory Users and Computers node in the

    column on the left, and select the All Tasks | Operations Masters commands from the resulting shortcut

    menus.

    When you view which server is holding a particular role by using one of the methods above, Windows

    presents you with an option to transfer the role to a different server. However, you will not be able to usethe transfer option if the server that's holding the role has failed. You can however seize the role from the

    failed server and assign it to a different server.

    Before I show you how to do this though, you need to understand one thing. Seizing a role should be used

    as a last resort. You must only seize a role if you can guarantee that the failed server will never be coming

    back online (using its current Windows installation, you can always install a fresh copy of Windows and

    reuse the hardware). If you did manage to resurrect the server and brought it online after seizing an

    operations master role, it would cause some serious problems. I should also warn you that you shouldn't

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    attempt to seize a role unless you have a functional DNS Server and at least one functional global catalog

    server.

    To seize a role, open the command prompt window and enter the following commands:

    NTDSUTIL

    ROLES

    CONNECTIONS

    CONNECT TO SERVER servername

    (in this case, servername is the server that you're going to move the role to)

    QUIT

    Now, enter one of the following commands to seize the role:

    SEIZE INFRASTRUCTURE MASTER

    SSEIZE RID MASTER

    SEIZE PDC

    SEIZE SCHEMA MASTER

    SEIZE DOMAIN NAMING MASTER

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