activity-report 28-06-2013 itg

8/16/2019 Activity-Report 28-06-2013 ITG

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o >R gaps in evel-1 A Clle$ using >R :ri$ an$ IB+ input forAurangi I E II.

o >R gaps in evel-1 A Clle$ using >R :ri$ an$ IB+ input foran$hi.

o >R gaps in evel-1 A Clle$ using >R :ri$ an$ IB+ input forGorangi.

o >R gaps in evel-1 A Clle$ using >R :ri$ an$ IB+ input for:a$ap.

o >R gaps in evel-1 A Clle$ using >R :ri$ an$ IB+ input for

alir.o User I$entiCcation for PU @twice in a wee! an$ safel% place$ in vault locate$ at BP,.2. =ireless lin! activit% 5% 8'*,A* an$ 7ico# at $ata center G',+ house

an$ I* $atacenter 2n$ Joor.3. Air con$ition issue resolve$ at server roo# at I*: Buil$ing 2 n$ Joor.4. 8ew UP, @2GVA installation at IB+ alir.&. Infor# @)GVA issue resolve$ at A$a#Fee.

IT &/R7I"/&&y!te#! Ad#ini!tr%tion

1. ,uccessful "is!s an$ *ape Bac!ups have 5een ta!en for ail5o("ata5ases6 Blac!Berr% User "ata5ases6 Antivirus6 ,++6 *er#inalservers an$ G',+ "o#ain ,ervers for the current wee!.

2. ) Blac!5err% +onCgure$3. & ,#art Phones "istri5ute$ @Active ,%nc ena5le$ for all such users.

4. "up-5illing "ata5ases; 5ac!ups are 5eing successfull% ta!en on BGP,erver Auto#aticall%.

&. 7ore 7ront 'n$-Point Protection Antivirus has 5een full% up$ate$ on All7ive '(change ,ervers

). =in$ows ,ecurit% up$ates for +lient P+s for the #onth of a% is inprogress.

. 0 P,*@s have 5een create$.


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0. & '#ail sen$ers Bloc!e$ on +hair#an;s e#ail a$$ress.. Internet access provisione$ for 11 users.1.1 users were allowe$ to use Active ,%nc11.4 5roa$casts were $one through a$#inistrator.12. 5roa$cast was $one through I*:.13.1 *er#inal User "elete$ @*ransferre$ fro# VIB+ alir after $ue

approval.14.1 *er#inal User A$$e$ @*ransferre$ to VIB+ alir after $ue approval.1&.2 new fol$er on ,7, na#e$ K7inanceL an$ K"istri5ution ,trateg% E

PlanningL has 5een create$ after $ue approval.1).Ph%sical 7i5er +ar$s in use$ for Bac!up ,olution installe$ in Power

,ervers have 5een per#anentl% a$$e$ in Virtual I server.IT'*per%tion!

1. r$inar% Billing co#plete$ for the +" 1 M +" 1) of une 213 for allIB+s


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10.10) Authori/ations have 5een provi$e$ to users.1.4& Users passwor$ have 5een reset on ,AP servers6 reuests ca#e

through I* >elp$es! an$ Approve$ '#ails.2.1) *ransport reuests have 5een i#porte$ on 'RP6 I,U6 +R E B=

servers.21.Bac!up of I,U6 +R6 B= ,tan$5% servers #ove$ to *AP'.22.'(port *a!en of I,U6 +R6 B= @"'VA .23.Bac!ups of I,U6 +R6 B= with RA8 @incre#ental oQine #ove$ to

*AP'.24.)3 transports have 5een i#porte$ for newl% create$ @I,U PR" +op%

server.IT G*7/R+A+"/

1. Arc,ight ,tatisticsi. Alerts


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• +ash Processing ,ervices

• Billing ,ervices

• +ash #issing ,ervices10.,nap 1 ,hows *ren$ Anal%sis of 7ailure Atte#pts on "o#ain ,ervices

for the onths of AR6APR6AT E U8,nap 2 ,hows *ren$ Anal%sis of 7ailure Atte#pts on '#ail ,ervices for the

onths of AR6APR6AT E U8

Procure#ent &u##%ryIT -A

1. PR Raise$ S 2. P Issue$ S13. :R8


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%P" 1 1

Complaints Total 175 148

Re&'ests

(#ti)e"*n# +eat're 4 ,

-illin. %ser -0" 2 1

Cash 0issin. $8 2

Cons'mer "tatement 11 4

mail / Domain 19 4

mail Passwor Re#o)er* 11

mail/Domain$p 3Thir Part* $ ,

Internet 14 $

IT 5arware 2, ,

IT 5arware nhan#ement 2 1

IT "o7tware 2 10'ltimeia ,

Network Noe ,

"D an "CC $1 2,

"martphone 1 ,

"martphone IT $ ,

Trans7er o7 (ssets 9 2

!IP / !ther Phone Lo#al 8 1

Requests Total 21 44

*ld port%l reBue!t!

&AP

8ew account create$ 19Account Bloc!e$ 23,AP Passwor$ Recover% 1>9

activity-report 28-06-2013 itg

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