1

Active Members Who Contributed $25 to $99 (continued)

OTHER DONATIONS

Dee A. Swain - Coldwell Banker Diane RollTrisha K. Swender - Investor’s Choice, LLCGordon L. Swix - Tomie Raines, Inc. WestThomas Szostkowski - RE/MAX Clinton GroupChristina K. Tamburino - Coldwell Banker HubbellWilliam J. Tanasse - Key Builders Realty, L.L.C.Cynthia J. Taylor - The Appraisal CompanyDavid C. Taylor - BriarWood Realty OkemosSophia E. Tesseris - Tesseris RealtyGary E. Thelen - Coldwell Banker HubbellLori G. Thelen - RE/MAX Clinton GroupCarmen D Thomas - A-One Appraisal Hause RealtyCarole A. Thum - Coldwell Banker HubbellRichalene G. Tierney - Conner Realty CompanyRonald L.Travis - Coldwell Banker HubbellScott A. Turbin - Grewal Real Estate, L.L.C.June L. Umbarger - Re/Max Home AdvantageDonald R. Usiak - BriarWood Realty OkemosDale E. Van Vorst - Van Vorst Appraisal ServiceForest T. VanDeventer Jr. - Cambridge Realty Co.Lynne L. VanDeventer - Coldwell Banker HubbellJames R. VanElls - Van Ells Appraisal ServicesRichard A. VanHouten - Century 21 Real Estate 346Bernadette Vaszily - Coldwell Banker HubbellJennifer Vavricka - LeValley Real EstateJohn J. Vertalka - Dimondale Appraisal Services, Inc.Vincent E. Villegas - BriarWood Realty East LansingJoseph L. Vitale - Tomie Raines, Inc. OkemosRaymond P. Vitek - Vitek Real EstateIsla Volkers - Coldwell Banker HubbellDonata K. von Eye - BriarWood Realty OkemosDale Waddle - Century 21 Christensen & AssociatesLana E. Wagner - Lana Wagner and CompanyStephen M. Wagner - Lana Wagner and Company

Victoria L. Waier - BriarWood Realty OkemosToni L. Waldron - Waldron AppraisalRenee C. Walsh - Stoney Creek RealtySandra K. Walter - Sandy Walter & AssociatesBrad Warfle - LeValley Real EstateJ. Robert Waters - BriarWood Realty East LansingLinda Weisflog - BriarWood Realty OkemosMarcy Welburn - Transnation Title Insurance Co.Nyle B. Wells GRI - Maple Valley Real EstateTheodore S. Westfall - Key Realty, Inc.Tobin K. Weston - J.T.B. & Associates AppraisalThomas G. Wetzel - RE/MAX ParagonGay L. Weymouth - Century 21 Shellhorn R.E.Earl W. Wiesinger - BriarWood Realty OkemosLance Williams - Coldwell Banker HubbellLeta M. Williams - RE/MAX Real Estate ProfessionalsAmy L. Wills - Smeak Real Estate CompanyHomer M. Winegar - Maple Valley Real EstateJoan E. Winegar - Maple Valley Real EstateRobert E. Woodard - Landings Development CompanyA. Robie Wood - Tomie Raines, Inc.David J. Woods - Kennedy’s Five Star RealtyRick L. Woods - RE/MAX Clinton GroupRandy Woodworth - LeValley Real EstateBenjamin D. Worden - Greenridge Realty, Inc.Frank D. Woronoff - Professional Appraisal ServiceRhea Wrigglesworth - Century 21 Real Estate 346David A. Yankee - Yankee Appraisal AssociatesSuzanne M. Young - Allied AppraisalsDolores M. Ytreeide - Coldwell Banker HubbellJoshua Zelinski - Assist2Sell Buyers and SellersPatricia A. Zimmerle - Coldwell Banker Hubbell

Jim Accivatti - First American Title InsuranceMichael Allen - First American Title InsuranceTeri Anctring - Waterfield FinancialMelody Arnst - GLARDee Atkins - Bell Title CompanyGinny Barras - Fifth Third BankRodney J. Bartlett - Coldwell Banker UnitedJackie Berkousen - Fifth Third BankKelly BilaJerry BlackSuzy Bodine - GLARElaine P. Bostelaar - GLARLisa Brown - Citizens BankLinda L. Brownell - Coldwell Banker HubbellFred Buehler - Meridian RealtyKathryn Bullock - RE/MAX ParagonLisa Cascarelli - CTX Mortgage Co.Michael Charlow - National City MortgageScott R. Cooper - Coldwell Banker UnitedMary Beth Costello - Capital TitleRob CateCourtney Clark - GLARRobert L. Converse - Coldwell Banker UnitedKellie Curtis - Waterfield FinancialAnn DeChant - GLARMike Dedman - Coldwell Banker UnitedMichael A. Delgado - Delgado Appraisal ServicesGordon L. Dewey - Greenridge Realty, Inc.Sue Dickinson - Devon Title AgencySteve Dunlap - Two Men & A TruckPatti A. Earls - Greenridge Realty, Inc.Lou Ebaugh - State Employees Credit UnionPatrick Ervin - TCF MortgageShannon Folbrook - Standard Federal BankJames V. Fordell - BriarWood Realty East LansingHellen Freeman - Capital TitleTeresa Fedewa-Wells - Midstate Title CompanyAndy Garza - CTX Mortgage Co.Kathleen A. Gaskin - Tomie Raines, Inc.

Ruth A. Geller - Musselman Realty CompanyLana Gilbert - CTX Mortgage Co.Amanda Gogswell - First American Title InsuranceDeep Grewal - Grewal Real Estate, L.L.C.Thomas K. Hall - Century 21 Home Towne - WestKim Harless - Standard Federal BankKenneth J. Harvey - Great America Brokers, LTD.Sue Hazelton - State Employees Credit UnionDiane Hoekstra - Standard Federal BankLiz O. Horford - Coldwell Banker HubbellKent Housler - Coldwell Banker HubbellRaye Kamemerer - Capital TitleDawn Kent - Standard Federal BankJames J. Kost - BriarWood Realty East LansingLeigh Kraushaar - Bell Title CompanyRay Kruch - Real Estate One CapitolIsabel Law - Capital TitleTodd Lovas - Inspectra HomesMary Low - Capital TitleJack M. Lynch - RE/MAX Real Estate ProfessionalsKatrina Maddox - Fifth Third BankMel Manning - BriarWood Realty WilliamstonCheryl A. Martyn - BriarWood Realty OkemosPolly S. Matheson - Century 21 Property MartSharol Mazur - GLARMark I. McCrumb - RE/MAX Real Estate ProfessionalsJerry Meredith - Heart of Michigan Realty, Inc.Michael T. Michaelson - Tomie Raines, Inc.Sharon Miller - Thomas SpiegelLynne M. Mills - Ken Mac Donald, AppraiserTimothy I. Mitchell - Century 21 Home Towne - WestSteven F. Montgomery - Coldwell Banker UnitedGrenna Moyer - Fifth Third BankHoa Nguyen - Standard Federal BankGinny Noback - State Employees Credit UnionMark Olsen - Republic BankRonald R. Parsons - RE/MAX Real Estate ProfessionalsRoger L. Powell - Greenridge Realty, Inc.David H. Powers - Coldwell Banker United

Sue Premo-Snoep - CTX Mortgage Co.David M. Reynolds - Coldwell Banker UnitedRobert Richter - Century 21 Home TownPeter Roffle - Roffle Commercial Realty Co.Nancy E. Roney - Coldwell Banker HubbellSabrina Schultz - Standard Federal BankRonald J. Scott - R.J. Scott Appraisal Co.Debbie Simmer - Fifth Third BankGib Simon - Coldwell Banker Hubbell RealAlan J. Skerritt - Tomie Raines, Inc. WestPaul D. Simon - Coldwell Banker HubbellDee SmithJames L. Snead - Great America Brokers, LTD.Bill Southwick - RE/MAX Real Estate ProfessionalsDebi Stewart - GLARRobin Stewart - State Employees Credit UnionCharles Stover - GLARTina Thompson - GLARRuben Torrez - GLARRobert Trouti - Waterfield FinancialMo UmbargerAmanda Virk - Capital TitleRobert V. Waite - BriarWood Realty OkemosMark WatsonTony WatsonCarl WaverRoger W. Wells - T.M.N. Builders & REALTORS®Becky Wertz - CTX Mortgage Co.Tom L. Westgate - BriarWood Realty OkemosRoger D. Weymouth - Weymouth & AssociatesCarin H. Whybrew - BriarWood Realty OkemosRobert L. Wieber - Century 21 Property MartJeff Weiler - Coldwell Banker UnitedKim Wersham - Waterfield FinancialMarilyn Witt - First American Title InsuranceRobert WoodChristine A. Wretschko - Gateway To Homes, Inc.Kristen Wright - Fifth Third Bank

2

President’s Message Active Members Who Contributed $25 to $99 (continued)

27

It’s hard for me to believe the year isalmost half over. I have had theopportunity to serve the Associationon the Board of Directors for the lastfive years; and by far, this year is goingthe fastest.

This year, like past years, we are tryingto improve the way we do things totake the Association to the next level.Here are some of the changes wehave put into place so far this year:

• We added a Task Force made up of Directors and DRs; thisgroup is working on a list of items to improve the Associa-tion as a whole.

• In Time Out, we have started publishing a list of items that arehandled at the Board of Directors Meetings.

• The Board of Directors now has monthly meetings, toexpedite recommendations made by Committees and tohelp the Directors keep abreast of what is happening at theAssociation.

• The Executive Committee has no regularly scheduled meet-ings this year.

• The number of Committees has been significantly reduced,and our current Committees are much more proficient.

• Our future new Association building plans are movingalong very well. The Committee is working on narrowingthe general location so we can start looking at specificpieces of property.

Brenda L. Loriaux - BriarWood Realty WestMichael S. Lowery - Lowery Appraisal CompanyKimberly S. Lundberg - BriarWood Realty WestShireen K. Luther - Moore/Jensen AssociatesWilliam E. MacLeod - BriarWood Realty OkemosPatricia M. Madigan - Coldwell Banker HubbellLeo H. Maguire - Key Realty, Inc.Ron R. Maguire - Key Realty, Inc.Jamie M. Majeske - Coldwell Banker HubbellJoseph R. Manson - RE/MAX Real Estate ProfessionalsJudith M. Marlan - Coldwell Banker HubbellWayne P. Marlatt - BriarWood Realty WilliamstonGideon J. Marsal - Homestead REALTORS®, Inc.Debra M. Mason - Moore/Jensen AssociatesNeal F. Mason - BriarWood Realty WilliamstonMarilyn K. Matthiesen - Century 21 Shellhorn R.E.Augustin Mbelu - The Appraisal DeskDebbie K. McCabe - Re/Max Home AdvantageDavid E. McCardel - McCardel Development & ManagementSean McCardel - McCardel Development & ManagementShasta L. McIntosh - Tony R. Schmidt Realty, Inc.Rene C. McKay - All ‘N - One RealtyGlenn P. McKennon - McKennon Appraisal Co.James T. McKibben - BriarWood Realty East LansingDale L. McNabb - Home Equities Real Estate & DevelopmentDeanna McNamara - Hometeam Inspection ServiceKim Medler - BriarWood Realty OkemosErnamarie F. Messenger - Moore/Jensen AssociatesJoseph L. Metzger - The Appraisal OfficeJeri Jo Meyer - T.M.N. Builders & REALTORS®Rachel S. Michaud - Gillespie Development & ManagementCarmen R. Miller - BriarWood Realty East LansingDavid L. Miller - David L. Miller, Inc.Kenneth A. Miller - Miller RealtyMargaret M. Miller - Re/Max Home AdvantagePaul H. Miller - BriarWood Realty East LansingJames J. Mitchell - Preview PropertiesDavid C. Molenaar - Molenaar & AssociatesDorothy D. Monroe - Coldwell Banker HubbellDenny D. Moore - Coldwell Banker HubbellRichard A. Moore - Key Realty, Inc.Ronald R. Moore - Bumstead’s Homesteads, Inc.Kimberly A. Morrison - World Appraisal, Inc.Blake D. Mulder - Key Realty, Inc.James C. Mulholland - Kennedy’s Five Star RealtyTammy A. Mullins - Ross & Associate REALTORS®John W. Nakfoor - Nakfoor Realty & ManagementDolores L. Neller - BriarWood Realty OkemosMichael F. Nelson - BriarWood Realty WestCathy J. Nichols - BriarWood Realty OkemosDane M. Nickols - Dave Fry RealtyBud Nilson - BriarWood Realty OkemosKaren M. Ninemeier - BriarWood Realty OkemosChris S. O’Leary - Assist2Sell Buyers & SellersAngela K. Oberlin - Capitol City Appraisal, L.L.C.Joe W. Oberlin - Keller Williams Realty LansingTerrell R. Oetzel - Terry Oetzel, REALTOR®Anthony L. Oien - The Appraisal CompanyDavid Olson - Red Cedar Realty & AppraisalLouise M. Omar - BriarWood Realty OkemosLance R. Omer - RE/MAX Of OwossoRalph E. Opper - Opper/Wilson, Ltd.Deborah S. Ottinger - Coldwell Banker HubbellSamual L. Owens - Signature Appraisals of Mid MichiganCharles J. Pabst - Coldwell Banker HubbellDiadre M. Pagliei - Coldwell Banker HubbellMary J. Pangborn - Coldwell Banker HubbellCharlene M. Parsell - Mid-Michigan Real EstateMike A. Parsley - Coldwell Banker HubbellGus F. Patrick III - The Appraisal CompanyTrudy A. Paullin - Moore/Jensen AssociatesJason P. Pavolko - Coldwell Banker HubbellWilliam G. Pearce - Greenridge Realty, Inc.Richard F. Pennell - Century 21 Real Estate 346Joshua D. Perkins - Coldwell Banker HubbellKimberley J. Petrilli - Keller Williams Realty LansingDouglas J. Petroff - Petroff Realty & AppraisalsGeorge J. Petroff - Petroff Realty & AppraisalsColleen M. Pike - Suburban Builders Corp.James B. Pitchford - BriarWood Realty West

Pamela E. Pitchford - BriarWood Realty WestThomas W. Plumhoff - Plumhoff RealtyJames B. Powell - BriarWood Realty East LansingDouglas Price - Plymouth-Landing L.L.C.John J. Pulice - BriarWood Realty East LansingTomie Raines - Tomie Raines, Inc.Dawn J. Ralston - Tomie Raines, Inc.Henry Ranke - Chicago Title Insurance Co.Daniel Redman - Old Kent Mortgage Co.Connie J. Reynolds - Suburban Builders Corp.Timicka D. Rice - Coldwell Banker HubbellJames M. Richards - Coldwell Banker HubbellDerik A. Rickerd - Century 21 Christensen & AssociatesJeanette E. Risdon - Plymouth-Landing L.L.C.Richard P. Robbins - Sycamore Creek Realty L.L.C.Matthew G. Robertson - Coldwell Banker FrewenKaren A. Robinson - BriarWood Realty OkemosJennifer M. Rogers - Smeak Real Estate CompanyDiane E. Roll - Coldwell Banker Diane RollBarbara A. Roll-Wyzga - Coldwell Banker Diane RollCathy A. Rosario - Coldwell Banker HubbellBrian D. Ross - Ross & Associate REALTORS®Duane A. Ross - Ross & Associate REALTORS®Loretta Ross - Loretta Ross Real EstateGail A. Rouhier - Red Cedar Realty & AppraisalCynthia L. Rowe - GBC Appraisal ServiceDiane K. Rowe - Coldwell Banker FrewenPat Russell - CTX Mortgage Co.John D. Russell - John Russell BuildersRichard E. Russell - Key Realty, Inc.Maureen Sabo - RE/MAX Clinton GroupRandy B. Sandborn - Sandborn Real EstateBrian N. Sanford - Preview PropertiesNeal Sanford - Preview Properties.comSusan A. Sasse - Coldwell Banker HubbellPeter J. Schafer - Coldwell Banker HubbellDebbie J. Schestag - Vitek Real EstateGary L. Schestag - Vitek Real EstateAnne M. Schmidt - Tony R. Schmidt Realty, Inc.Tony R. Schmidt - Tony R. Schmidt Realty, Inc.Keith L. Schroeder - Schroeder RealtyLorna S. Selden - Coldwell Banker HubbellElizabeth J. Selph - Coldwell Banker HubbellBeverly J. Sempsrott - BriarWood Realty OkemosCarol A. Shaheen - Tomie Raines, Inc. OkemosJeffrey M. Shapiro - T.M.N. Builders & REALTORS®Brett D. Shaw - Tri County Real EstateSandy Shaw - Coldwell Banker HubbellJames L. Sheldon - Appraisal Studio.com - James LDouglas B. Sheridan - Sheridan Realty and AuctionWilliam Sheridan - Sheridan Realty and AuctionUrban A. Simon - Pearl DevelopmentKerry N. Simons - Key Realty, Inc.Gary A. Slagter - Great Lakes AppraisalRose L. Slevin - Vitek Real EstateKern G. Slucter - Kern G. Slucter, AppraiserDavid C. Smeak - Smeak Real Estate CompanyKathleen G. Smeak - Smeak Real Estate CompanyDorothy Ann Smith - Coldwell Banker HubbellJoAnne R. Smith - BriarWood Realty East LansingLaura M. Smith - Coldwell Banker HubbellPhilip R. Smith - Coldwell Banker HubbellKevin W. Snow - Tomie Raines, Inc.Tracy Snyder - BriarWood Realty East LansingDeris L. Southworth - Home Equities Real EstateMichael A. Spadafore - The Appraisal OfficeLoretta M. Spinrad - Coldwell Banker HubbellCharlotte J. Sprinkel - Tomie Raines, Inc.Barbara A. Stanley - Century 21 Christensen & AssociatesJocelyn Starr - Greenridge Realty, Inc.Allen E. Stebbins - Stebbins Development Co., Inc.Virginia A. Stevens - Tony R. Schmidt Realty, Inc.Kenneth B. Stockwell - Stockwell Real Estate GroupPeter J. Stoll - BriarWood Realty East LansingCarol R. Stonebrook - Coldwell Banker HubbellTrent A. Stowe - T.A. Stowe Real Estate and AppraisalLeslie Stripling - CTX Mortgage Co.Lynn M. Stuart - Stuart & Associates Real EstateMary L. Sumpter - Coldwell Banker Diane RollRobert M. Surns - Great Lakes Appraisal CompanyRod M. Sutherlund - EACO Realty

2004 Board of DirectorsPresident

Kimberley J. Petrilli, ABR, CRS, GRI, LTG

President-ElectKirk A. Sempsrott, ABR, GRI

Vice President and MLS ChairJeffrey Thornton, ABR, CRB, CRS, CSP, GRI

SecretaryDavid Smeak, ABR

TreasurerChristine Wretschko, ABR, GRI, LTG

Immediate Past PresidentDale J. Tierney, ABR, CRS

CEOElaine B. West, CAE, CIPS, LTG

Directors:David A. Barone, ABR, GRI

Matthew Bowler, CRBC. Michael Doherty, ABR, CSP, GRI

Natan A. Espinosa, ABRDavid C. Molenaar, RAA, SRA

Joseph F. Mullaney, Jr., ABR, GRI, SRESRonald V. Wheeler, CFRC, RAA

4 25

Century Circle-$100 or more Contributed

Active Members Who Contributed $25 to $99

AA+ InspectionBell Title CompanyJeffery S. Burke - Keller Williams Realty LansingCTX Mortgage Co.Fifth Third BankFirst American Title InsuranceRobyn L. Flanders - RE/MAX Real Estate ProsHometeam Inspection ServiceBrian T. Huggler - Tomie Raines, Inc.Independent BankInspectra HomesSandie K. Litchfield - BriarWood RealtyJennie S. Neff-Harton - Coldwell Banker UnitedLouise E. Powers - Coldwell Banker Hubbell

Republic BankElizabeth J. Russell - Tomie Raines, Inc.Diane C. Sanborn - BriarWood RealtyStandard Federal BankState Employees Credit UnionTCF MortgageTransnation Title Insurance Co.Two Men & A TruckPeg Valenti - Progressive MortgageWaterfield FinancialAnn E. Waters - BriarWood RealtyWells Fargo Home MortgageRonald V. Wheeler - Wheeler Real Estate ServicesJoyce Wiesinger - BriarWood Realty Okemos

Andrew P. Abood - Abood PropertiesJerome F. Abood - Abood PropertiesCharles J. Abraham - Abraham Real Estate, Inc.Che’ M. Adams - BriarWood Realty OkemosF. Scott F. Adams - Vlahakis Companies, Inc.Teresa L. Allen - DuMont Real EstateBenito H. Alvarado - Alvarado Appraisal ServicesPatricia A. Andrews - Opper/Wilson, Ltd.Brian B. Ashley - Red Cedar Realty & AppraisalKen A. Auble - Priority Appraisal ServicesRobert D. Aumaugher - Red Cedar Realty & AppraisalSandra L. Bailey-Bristol - Ross & Associate REALTORS®Ramone L. Baker, Sr. - Coldwell Banker HubbellJames P. Balasis - Assist2Sell Buyers & SellersKathy Ballard - Progressive Mortgages, Inc.Robert C. Barber - Top of Lansing, Inc.David A. Barone - Greenridge Realty, Inc.Denise Barone - Transnation Title Insurance Co.Stephen L. Barnes - Coldwell Banker HubbellStanley R. Barnhart - Coldwell Banker HubbellCory B. Barrett - Professional Appraisal ServiceBrian A. Bauknecht - BriarWood Realty OkemosLisa Baxter - BriarWood Realty East LansingKaren Bay-Brooks - Coldwell Banker HubbellJeffery T. Beach - J.T.B. & Associates AppraisalNicole R. Beckett - Greenridge Realty, Inc.Jodey C. Beers - Tomie Raines, Inc.David L. Belbeck - Ross Real EstateRhonda M. Benallack - Coldwell Banker HubbellKimberly H. Bender - BriarWood Realty WestJohn R. Beneicke - The Beneicki GroupDeneen Benham - BriarWood Realty WestCraig R. Benham - BriarWood Realty WestThomas S. Benson - RE/MAX Clinton GroupCharles W. Berwald - Greenridge Realty, Inc.Robyn Bery - CTX Mortgage Co.Michael R. Betts - Preview PropertiesKathy L. Birchen - Tomie Raines, Inc. OkemosTribhuwan K. Bisht - Grewal Real Estate, L.L.C.Kerry V. Blackie - Kerry Blackie’s LLCRobert E. Blackshaw - Coldwell Banker HubbellWanda S. Bloomquist - BriarWood Realty WilliamstonNancy Bohlen - Preview Properties.comKarl A. Bohnhoff - The Appraisal OfficeBrenda L. Boles - All ‘N - One RealtyDiedra A. Boles - All ‘N - One RealtyJohn T. Boles - All ‘N - One RealtyNicholas P. Bolhouse - Preview PropertiesMichael Bowler - Coldwell Banker HubbellCharles L. Bozzo, Jr. - Professional Appraisal Service

Leigh A. Braatz - Abraham Real Estate, Inc.Dixie L. Brand-Hegenauer - Horizon & Associates, Inc.Gary H. Brothers - Coldwell Banker HubbellAmos R. Brown - Preview PropertiesPaul E. Brown - Keller Williams Realty LansingTomas Leo Brown - Assist2Sell Buyers & SellersDiann C. Brown-Homan - BriarWood Realty OkemosDeon C. Brown-Williams - Greenridge Realty, Inc.Lanny S. Brunette - Brunette Appraisal CompanyLarry C. Brunette - Brunette Appraisal CompanyDavid M. Bueche - Musselman Realty CompanyJane T. Buenz - Lana Wagner and CompanyCatherine A. Bumstead - Bumstead’s Homesteads, Inc.Michael K. Bumstead - Bumstead’s Homesteads, Inc.Candice R. Burley - Grewal Real Estate, L.L.C.Gary M. Burnett - Century 21 Christensen & AssociatesKarey M. Burnett - Century 21 Christensen & AssociatesKaren L. Burns - Coldwell Banker HubbellLori B. Calandro - Island City Realty, Inc.Michael C. Campbell - The Appraisal CompanyNelson J. Cantin - Re/Max Home AdvantageMandy L. Cantin-Dellinger - Re/Max Home AdvantageGreg Carey - Hometeam Inspection ServiceScott M. Carlson - Carlson Appraisal CompanyTerry L. Carpenter - T.A. Stowe Real Estate and AppKaren L. Carter - BriarWood Realty WestThomas E. Carter - BriarWood Realty WestDiane L. Castle - Moore/Jensen AssociatesJohn F. Cawood - Cawood RealtyJohn K. Chamberlain - BriarWood Realty OkemosKathlene D. Chamberlain - BriarWood Realty WestSusan E. Chant - RE/MAX Clinton GroupWreatha A. Chant - Stoney Creek RealtyScott A. Chappelle - Chappelle Development CompanyDavid M. Chiesa - Greenridge Realty, Inc.Martin Cichocki - BriarWood Realty OkemosHeather J. Clark - BriarWood Realty OkemosJames W. Clark - Tony R. Schmidt Realty, IncMary Ellen E. Cole - BriarWood Realty East LansingMichael B. Cole - Coldwell Banker Diane RollMark E. Cook - Professional Appraisal ServiceKimberly S. Cooper - Ross & Associate REALTORS®Demekia D. Cooper-Wright - BriarWood Realty WestPerry M. Costello - Red Cedar Realty & Appraisal,Vincent P. Covello - Greenridge Realty, Inc.Frederick P. Covert - All Star RealtyJohn E. Craig - John E. CraigRita R. Craig - Real Estate One CapitolBetty M. Crandall - BriarWood Realty WilliamstonDonna M. Crawford - Leonard Jay Real Estate

$0 $50,000 $100,000 $150,000 $200,000 $250,000

La nsi ng - N W 0 1

La n si n g - N E 0 3

La nsi ng - S W 0 5

La n si n g - S E 0 7

Ea st La nsi ng 0 9

H o l t / D i m ond a l e 11

Ea t o n R a pi ds 12

M a son 13

Le sl i e 14

D a n sv i l l e 15

S t oc k br i d ge 16

D e Wi t t 2 1

S t . J oh ns 2 2

Ov i d/ El si e 2 3

Fowl e r 2 4

P e wa m o/ We st pha l i a 2 5

Ful t on 2 6

B a t h 4 1

La i ngsbu r g 4 2

P e r r y 4 3

M or r i c e 4 4

Wa v e r l y 6 1

Gr a nd Le dg e 6 2

P ot t e r v i l l e 6 3

C h a r l o t t e 6 4

P o r t l a n d 6 5

M a pl e Va l l e y 6 6

Ol i v e t 6 7

La k e woo d 6 8

B e l l e v u e 6 9

Ok e m os 8 1

H a sl e t t 8 2

Wi l l i a mst o n 8 3

We bbe r v i l l e 8 4

Fowl e r v i l l e 8 5

Ot he r 9 9

2003

2002

Voicecom 1%

Fliers/Advertising 1%

Key Boxes 1%

Dues Income 16% Train ing/Event Fees 6%

Listing/Input Fees 7%

Misc. Income 1%

MLS Access 13%

MLS Fines 1%

REALTOR® Store 8%

Internet 2%

MLS Participation 27%

MLS Books and

Delivery 10%

Indirect Income 6%

During 2003, we received: Residential Average Sale Price

Are

a

236

Operating IncomeDues Income $ 324,356.43Direct Income

Internet Charges/Software $ 35,351.95Transfer & Entrance Fees 115,015.00Listing & Association Input Fees 143,569.00MLS Access/Support 252,388.62MLS Book Income (Comp & Weekly) 152,846.16Participation & Entry Card Holder Fee 539,050.40REALTOR® Store Sales 154,539.15Voice-Tel Income 14,923.49MLS Delivery 46,795.00Fliers/Advertising 21,343.12Key Boxes-Electronic 23,512.19Miscellaneous 5,008.57

Total Direct Income $ 1,504,342.65

Indirect IncomeRoyalties/Late Fees/Fines/Forfeits $ 4,087.94MLS Fines 17,080.00Room Rental/Tenant Income 13,676.89Investment Income 8,906.76Dividend Income 25,238.99Gain (Loss) on Disposal of Equipment (1,898.84)Unrealized Gain (Loss) on Investments 74,380.85

Total Indirect Income $ 141,472.59

Total Income $ 1,970,171.67

$80,

000

$90,

000

$100

,000

$110

,000

$120

,000

$130

,000

$140

,000

$150

,000

$160

,000

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

2001

($12

5,394

)20

02 ($

130,7

20)

2003

($13

7,851

)

Membership 18%

MLS and Standard

Forms 8%

Social Events 5%

Rentals 1%

Board of Directors

15%

Time Out

12%

Education Functions

27%

Public Relations 1%

DRS/Grievance

Professional

Standards 9%

Government Affairs

1%

Budget and Finance

3%

The Best of the Bestin 2003

REALTOR® of the YearBrian T. Huggler, ABR, CRS, GRI

Chairs of the YearL. Roy Custer, ABR, and

Sharon Gillette

Affiliate of the YearTCF Mortgage

Average Sale Price

Thre

e-Ye

ar C

omp

ari

son:

Ave

rag

e Sa

le P

rice

Allocation of Staff TimeJanuary - December 2003

218

Property Type

Dol

lar

Volu

me

by

Prop

erty

Typ

e$0

$100,000,000

$200,000,000

$300,000,000

$400,000,000

$500,000,000

$600,000,000

$700,000,000

$800,000,000

$900,000,000

Resi

dent

ial

Inco

me

Farm

Com

mer

cial

Bus

ines

s O

pp.

Vac

ant L

and

Co

ndo

Co

m. L

ease

2003

2002

2001

1910

Statement of Operations and Assocation Equity - 2003

Operating RevenueDues $ 324,356Fees and Charges 1,182,038Books - MLS and Comparable 152,847Supplies/Forms/Store 178,052Settlement 238,376Voicecom 14,923Other 15,204

Total Operating Income $ 2,105,796

Other IncomeRoyalty Income $ 1,078Rental Income 13,677Interest Income 8,188Dividend Income and Capital Gains (Losses) 25,072Unrealized Gain (Loss) on Investments 75,267Gain (Loss) on Disposal of Equipment (1,899)Tenant Income 13,677Miscellaneous Income 5,009

Total Other Income $ 140,068

Total Income $ 2,245,864

Operating ExpensesDirect $ 854,417Payroll 634,939Income Taxes 11,983Building 117,017Office 163,508Committees/Operations 132,302Other 186,252

Total Expense $ 2,100,418

Net Income $ 145,446

Association Equity, beginning of year $ 1,151,384

Association Equity, end of year $ 1,296,830

These are extracts from the operations statement.

A look back at 2003“The Foundation of Success”

1712

Last year was a year of increases for our Members! There was 8.7% increase in our MLSMemberships in 2003; from 1,395 to 1,516 in 2003. The number of Listings in 2003 was 14,363,up 9.2% over the 13,148 Listings in 2002. The average Listings per Member was up 1.1% from 9.4Listings in 2002 to 9.5 in 2003. Total Sales were 7,408 in 2003, up 4.3% from 7,100 in 2002. Theaverage Sales per Member was 4.89, down from 5.09 in 2002; but the average Dollar Volume perMember was up .7% from $677,100 to $682,000. That put a little more money in Members’pockets. The Residential Average Sale Price was $148,400, up 5.2% over the $141,117 AveragePrice for 2002.

The Budget and Finance Committee had a very productive year in 2003. TheCommittee performed its usual functions of reviewing and approving the Audit for 2002 andhammering out a budget for 2004. The Committee held eight regular meetings plus a Task ForceMeeting to discuss the Delinquent Accounts Policy. They reviewed and recommended severalchanges to the Association’s Investment Policy. They recommended increasing the limits ofliability for Employee Dishonesty and Forgery and Alteration due to current local events withunethical practices in the corporate world. They recommended allowing Broker Companies topay their monthly fees by preauthorized debit. This fall, the Committee held a tax planningmeeting with the Executive Committee; and based on the Association’s projected net profit forthe year, the Committee recommended billing Offices in advance rather than in arrears, therebywaiving two months of recurring charges for MLXchange, MLS Participation, Voicecom, InternetAccess, and MLS Books, a gift to Members of slightly under $200,000. The Committee alsoreviewed and acted upon all assignments from the Board of Directors.

Chair Vicki Waier prepared an aggressive agenda for the Circle of Excellence Committeeand implemented several significant changes for 2004, including the establishment of the Circleof Excellence Leadership Panel. In 2003, the Circle of Excellence Leadership Subcommittee metthree times, and the Circle of Excellence Committee met three times. For the year 2002, 51REALTORS® qualified for this special Committee by raising their level of professionalism throughincreased professional development, community and industry service, and achieving a commend-able record in sales and promotion. These individuals were recognized at a special luncheon heldat the University Club on March 7, 2003.

The Executive Committee accomplished a great deal during their ten regular Meetingsand one special Meeting in 2003. Among their accomplishments, which were ratified by theBoard of Directors, the Committee:

• Decided to add the Inman Real Estate Connect Conference in San Francisco as a part of theAssociation’s Travel Policy as the Association has attended for the last five years.• Implemented a new SUPRA System in March.• Approved the installation of Version 1.4 of MLXchange in March and switched to MLXchangeOnly in April.• Decided to hold three DR Update Meetings based on company size to better addressconcerns (March 3, 10, and 14, 2003).• Decided to discontinue negotiations with MonsterClose.

The Education and Training Advisory Group reviewed some items that wererequested by the Board of Directors including the Education Course Cancellation Policy. Theyrevised the criteria for the Education Foundation Scholarship so that it is for Members who havebeen Association Members for less than five years. They came up with four educational topics forwhich seminars will be held in 2004. They also wrote or obtained educational articles, which willbe printed in Time Out through 2004.

The Greater Lansing Housing Coalition Task Force met six times in 2003setting a goal to raise $10,000 by the end of the year. Many Members, Businesses, and theGreater Lansing Association of REALTORS® made contributions to the Housing Coalitionbringing in a grand total of $20,235.00 as of December 31, 2003. Congratulations on reachingthe goal for the third year in a row!

The Programs, Products, and Services Advisory Group met ten times in2003. Although this Group worked hard at planning a Technology Fair, the changes in theeconomy made it very difficult for the Group to get vendors to commit to the Fair. Therefore,the Group had no choice but to cancel the Technology Fair. The Group surveyed the Member-ship regarding developing a Business Service Center and found that the Membership did not feelthat a Business Service Center would be useful at this time. This Group is committed to bringingtechnology to our Members. They are reviewing our discount programs and seeing how toimprove them and what vendors and services should be added.

The Successful Beginnings Advisory Group was established to assist new Mem-bers in their transition into the hectic world of real estate. This Group brought in speakers,developed a support system for new REALTORS®, and has been a huge success! Participantsof this Group meet monthly.

During 2003, Karla Russell, as Vice Chair of the International Council, visited the Nether-lands on behalf of the Greater Lansing Association of REALTORS®. Last year, the Chair, DebbieD’Valentine, was sent by the Association to the International Congress in Miami, Florida. TheInternational Council also held a luncheon and invited representatives from the Michigan Eco-nomic Development Corporation, the Greater Lansing Regional Chamber of Commerce CapitalChoice Program, and the MSU VIPP Program. This luncheon was to begin development of arelationship with these Groups and to find ways that our organizations could assist one another.

The Past Presidents Council held their Annual Luncheon on Thursday, October 2,2003 at the University Club. Chair Brian T. Huggler updated the group on the MAR Redistrict-ing, the possibility of a new building for the Greater Lansing Association of REALTORS®, andother Association issues.

The Association Billing Task Force met twice to discuss the continuing problems ofMember firm accounts, which are consistently paid late. The Task Force significantly revised someAssociation billing policies.

The Building Task Force met 15 times during 2003 to review and obtain a completestudy of the current building and any issues surrounding it. They obtained estimates for therepair and improvement of the current building. They also researched the feasibility of buildinga new building, the financial aspects of building a new building, and what would be an ideallocation for a new building. The Building Task Force also researched the possibility of renovatinga building that currently exists. They prepared an extensive presentation, which was presentedby several Members to the Designated REALTOR® Update held on December 17, 2003 at theAssociation Office.

1514

candidates will be voted on for the four vacant positions. The election was held at theAssociation’s Annual Meeting on October 23, 2003 at the University Club. The four electedDirectors for 2004 were:

Dave Barone, ABR, GRIMatt Bowler, CRBJoe Mullaney, Jr., ABR, GRI, SRESChris Wretschko, ABR, GRI, LTG

The Legislative Committee met six times in 2003. The Committee expanded andupdated a database containing the governmental entities and personal contact information foreach entity. This information was then published on MLS Zone for easy access by AssociationMembers. The Committee conducted interviews with Tony Benavides, Mayor of Lansing, and VirgBernero, Mayoral Candidate, in order to establish which candidate the Association wouldsupport. The Legislative Committee also focused on raising RPAC awareness.

As of December 31, 2003, the Membership Committee accomplished the following:

• Recommended approval of a total of 304 REALTORS® and 2 Secondary REALTORS®.(Compared to 227 REALTORS® and 4 Secondary REALTORS® in 2002)• Recommended approval of 10 Designated REALTORS®, 14 Designated REALTOR® upgrades, and1 Secondary Designated REALTOR® after conducting interviews of each Applicant. (Compared to 3Designated REALTORS®, 7 Designated REALTOR® upgrades, and 1 Secondary Designated REALTOR® in 2002)• Recommended approval of 31 Affiliates. (Compared to 21 Affiliates in 2002)• Recommended approval of 12 MLS Only Participants. (Compared to 12 MLS Only Participants in 2002)• Reviewed requests and recommended approval of 2 Members for Life Membership status.(Compared to 7 Members for Life Membership status in 2002)• Reviewed and followed up on Member complaints concerning possible violations of the Bylawswherein nonmember licensees were allegedly working for GLAR Firm Members.• Addressed the activities of a REALTOR® Member holding themselves out to the Public to bea separate entity and utilizing MLS materials for a nonmember firm.• Followed up on Designated REALTORS® with nonmember licensees per the DCIS Reportfrom the Michigan Association of REALTORS® and assessed appropriate fees.• Reviewed Member Firms whose names do not reflect all aspects of the real estate servicesprovided to the Public and moved to deal with any future complaints on an individual basis.• Addressed an issue concerning the privacy of information disclosed within the Committee andthe importance of guarding Committee information and abiding by the Confidentiality State-ment, which are signed by all Committee Members.• Reviewed an incident wherein an MLS Only Participant made inappropriate comments toGLAR Staff Members concerning the use of firearms; interviewed the MLS Participant in thepresence of the Association Attorney, Mike Cavanaugh; recommended that the Board ofDirectors forward a request to a Professional Standards Panel for a Hearing on the perceivedthreat of violence.• Approved the Subcommittee’s updated Designated REALTOR® interview questionnaire.• Monitored the number of Members who completed NAR’s mandated Code of Ethics training.• Continued its commitment to maintaining the Association’s high standard of excellence bycarefully following Association’s Rules & Regulations and Bylaws.

The MLS/Computer Committee had a busy year.

The MLS/Computer Committee considered the suggestion of a Member and deleted MLS Rule

4.25, which required Designated REALTORS® to obtain a letter from the Seller allowing them toomit the Owner’s Name and phone number from the Listing in the MLS Computer system. Theydecided to accumulate Solds, Expireds, and Withdrawns in the MLS database for 7 years versus5 years. They added a new School District for Ionia (Area 70).

The MLS/Computer Committee finalized and implemented the upgrade to the new Supra KIMsystem, which uses dKeys and eKeys to replace the old SuperKeys. An exchange was held for allKey users at the end of March 2003 over a two-week period.

The beginning of the year saw the implementation of the IDX program, which allows DesignatedREALTORS® participating in IDX to display the listings of other IDX Participants on their WebSites. The IDX display choices were implemented by Interealty and are in use by about 40 GLARMLS Participants. Sources for IDX data were limited to DataLink and the Smart-Frame option.

The Committee also passed rules for FLASH allowing them to expire in six months, limited FLASHto100 Clients per Agent, limited to 50 FLASHes per search, and decided that Reports for FLASHwould not include Seller information, Listing of Expiration dates, and Commission information.

A form was created and approved by the Association Attorney for Designated REALTORS® toobtain permission from the Seller to show addresses on their Listings on the Association’s WebSite, IDX, and realtor.com. A recommendation was made and approved to state that only informa-tion about the Property could be included in the Internet Remarks, the Open House Remarks,the Remarks, and the Double Brochure.

The Committee approved VOW Rules recommended by NAR and distributed them to theDesignated REALTORS®. They decided that Staff would replace Sold Listings that have render-ings with actual photos of the home once it is built and that Staff also inform Members thatListings, which have been Pending for longer than 180 days will be removed after 365 daysunless the Status is updated or corrected. They also requested that Staff inform the DRs thatthey will be responsible for continuing fees incurred by the Association for unreturned Keys heldby terminated Agents.

The Committee upheld the MLS Rules & Regulations issuing Fines for Rules that were violated.They approved Exemptions for MLS Participation Fees for a few Members and Exemptions fromPublication in the MLS system requested by Sellers.

At the Annual Meeting, the name of the Committee was changed in the Bylaws back to its formername, the MLS Committee.

Three Panels were called to hold three Professional Standards Hearings this year. Ofthe Hearings held, all three were based on Ethics Complaints. The third Hearing is scheduled totake place at the beginning of 2004. A Mediation that began in 2003 between the Associationand a Member is also scheduled to take place at the beginning of 2004. Also, a Hearing that wasscheduled to take place at the beginning of 2003 (left over from 2002), has been placed on holdas the Respondent terminated their Membership in 2003 with the Association. This Hearing willbe rescheduled at such time as the Respondent reinstates his Membership.

The Standard Forms Committee began the year by creating a new form for Dis-closed Dual Agency Notification for Designated Agency Companies. The Buy & Sell Contractwas revised and was approved as an 8 1/2” x 11” sized format. The text was enlarged to makethe form easier to use and read. The Residential Class 1 Form was also changed and sized for thenew format. Most of the revisions to the above forms have been reviewed by our Attorney. The

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• Decided to have Jeremy Conaway speak to the Designated REALTORS® and the GeneralMembership in April.• Selected Brian Huggler as GLAR’s REALTOR® of the Year for 2003.• Decided to hold interviews for those individuals that were asked to serve on the Board ofDirectors. Referred this direction to the Leadership Development Committee.• Decided to reestablish the Strategic Planning Committee.• Decided to have Drolett Travel handle Member Travel Arrangements.• Reviewed the Association’s late fee policy.• Discussed and reviewed the VOW Policy, which passed in May 2004.• Recommended that the Association’s Bylaws be changed to reflect that terms of Directorswould be changed from three-to four-year terms.• Decided to send Kathy Ballard (at Association expense) to the REBAC Training along with theNegotiations Class in San Francisco, California in November 2003 and that her travel expensesbe paid according to the Association’s Travel Policy.• Recommended that when a Member (in good standing) is elected as a State President of aNAR recognized group that GLAR will contribute $500 to their installation breakfast/lunch/dinner along with a $100 gift to the individual.• Approved Mike Doherty to attend both the MAR (Traverse City) and the NAR (San Fran-cisco) Conferences according to the Association’s Travel Policy.• Discussed the MAR redistricting proposal with Bill Martin, MAR CEO, and Brad Ward, MAR,which was later passed at the MAR Annual Convention in Traverse City.• Decided that Elaine West would invite Brokers to lunch to discuss business and social issues in 2004.• Decided that Elaine West be allowed to sell her American Dream Build book in the REALTOR®MarketPlace with a $10 donation back to the Association for each book sold.• Decided to award Nancy Petroff and Chris Wretschko $100 each for the professionaldevelopment classes completed from the REALTOR® Foundation.• Recommended a new Network Server with a back-up tape system to accommodate andproperly service our growing Association Membership.• Decided that the Successful Beginnings Advisory Group should coordinate two sessions withSpeaker Lauren Harper, one for newer Members and one for all Members.• Decided to coordinate two Mold Seminars with Speaker Joe Lsiburek, PhD, one in conjunctionwith the Mechanical Contractors and one for GLAR Members (to save money).• Reviewed the new proposed language for Listing Contracts and Buyer Agency Contracts to beused in connection with the new Do-Not-Call rules.• Decided to send Mike Cavanaugh, Association’s Attorney, to the Chicago NAR Legal Seminarfor the benefit of the Association.• Adopted the NAR Harassment Policy.• Approved Kathy Ballard as the ABR Instructor for the Greater Lansing Association of REALTORS®.• Adopted the Residential Flier view format under Flash Reports until the MLS Committee canreview. This provided compliance of Interealty with our MLS Rules and Regulations.

The Grievance Committee met nine times during 2003. Twelve ethical complaintswere received during 2003, and eleven of those complaints were reviewed. The twelfthcomplaint will be reviewed in January of 2004. Of the twelve complaints, three wereforwarded onto the Professional Standards Committee for an Ethical Hearing; and the othernine were dismissed due to the fact that the Committee could find no Articles of the Code ofEthics, which had been violated.

The Leadership Development Committee met in April of 2003 to discuss howmany candidates to select as potential Directors. A prioritized list of 33 candidates was compiled.Two Meetings were scheduled to interview all of the potential Director Candidates. The twoMeetings were held June 11, 2003 and June 16, 2003. It was decided that a total of nine

Committee also reviewed and approved eight existing forms for reprint.

The Strategic Planning Committee established a list for a one-year plan, a three-year plan, and a five-year plan for the Association. They also decided to obtain quotes fromseveral strategic planning consultants who have worked with other local real estate associations.They are in the process of deciding on one consultant to assist the Association in mapping a planfor our future.

The 2003 Web Site Committee looked back at the work the Association had done tothe Web Sites since the Sites were created. The Scottie the Housefly icon andwww.BeamMeHome.com were reexamined; it was decided that this was not a direction wewanted to take with the Web Sites. The Committee looked at advertising venues for promotingwww.lansing-realestate.com and decided that promotion of the Public Site would be the purviewof the Advertising Advisory Group. The Committee examined the issue of addresses on thePublic Web Site and asked that the MLS/Computer Committee reexamine this issue as well.

The Public Site, www.lansing-realestate.com, drew an average of 38,104 visitors and 887, 747 hitsper month. The Member Site, www.glaronline.com, received an average of 430 visits per month in2003. GLAR Online received an average of 3,812 hits per month in 2003.

The Advertising Advisory Group met three times this year and reviewed differentavenues of advertising. The focus of most meetings was how to cooperate with the LansingState Journal without giving away the MLS database. In the course of their discussions, theydecided to explore other options and pursued the Community Newspapers for another way toadvertise as an economic benefit for our Members. The Committee arranged for representativesof the Community Newspapers to make presentation to the three Designated REALTOR®Updates held in March. The small- and medium-sized Brokers liked the concept, but the largeBrokers were opposed.

The Appraisers Advisory Group recommended that the Seller’s Concession Field inthe MLS be made mandatory and numeric. This was accomplished with Interealty. The Groupalso recommended that it be made mandatory for a photo to accompany all listings offering amore complete profile of the property being listed. The Group made monthly assignments forAppraisal Articles to be written for Time Out, and three fine articles were published.

The Brokers Advisory Group met three times this year. The Group recommended achange to the Bylaws that would reflect not less than a majority of the Board of Directors wouldbe made of Brokers, Owners, Designated REALTORS®, or Managers. This recommendation wastaken to the Membership for a vote at the Association’s Annual Meeting and was defeated. TheBrokers Advisory Group also reviewed and recommended several technology ideas, which werenot passed by the Board of Directors.

The Builders Advisory Group met twice during 2003. This Group establishedcriteria for information to be displayed on the “New Construction” Page of the Association’sWeb Site. They also recommended that a new button be added to the GLAR Web Site tocreate a link to the New Homes Site.

The Cultural Diversity Advisory Group sponsored a Fair Housing Luncheon at theRoyal Scot in September to heighten awareness of cultural differences. The NAR video “SellingHomes in the Melting Pot” was viewed and was followed by a lively game of “Diversity” Jeopardy.

01,

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1118

Extracts from Audited Balance Sheet - 2003

Current AssetsCash and cash equivalents $ 196,400Investments 1,637,898Receivables

Trade 95,253Accrued Interest 2,259

Inventory 91,356Prepaid Expenses 8,584Other taxes 2,647Federal Income Taxes 39,043Deferred Taxes - current 23,300

Total Current Assets $ 2,096,740

Property and Equipment , less accumulated depreciation $ 185,493Deferred Compensation Plan Assets 89,798Deferred Tax Asset 11,600

Total Assets $ 2,383,631

Liabilities and Association EquityCurrent Liabilities

Accounts Payable $ 119,186Dues Remittance Payable $ 253,993Accrued Payroll and Tax Withholdings 21,336Accrued Vacation 10,397Accrued Pension 5,343Federal Income Taxes 0Accrued Property Taxes 5,562Accrued Other Expenses 234Accrued Keybox Liability 30,000Key and Rental Deposits 134,219Deferred Revenue 416,733

Total Current Liabilities $ 997,003

Deferred Compensation Plan $ 89,798

Total Liabilities $ 1,086,801

Association Equity $ 1,296,830

Total Liabilities and Equity $ 2,383,631

200

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2003 Association Functions2003 Association Functions2003 Association Functions2003 Association Functions2003 Association FunctionsGovernance and Leadership

Board of DirectorsExecutive Committee

Leadership Development CommitteeCommittee Leadership DayDirectors Planning Session

OperationsOperationsOperationsOperationsOperationsBudget and Finance Committee

MLS/Computer CommitteePrograms, Products, and Services Focus Group

Standard Forms CommitteeTechnology Focus Group

EducationNew Member Orientation

General Membership MeetingsContinuing Education

ABRDR Updates

Education/Training Advisory GroupMiscellaneous Education

Complaint ResolutionComplaint ResolutionComplaint ResolutionComplaint ResolutionComplaint ResolutionGrievance Committee

Professional Standards CommitteeDispute Resolution System

(Mediation)

Public Relations and RecognitionAdvertising Advisory GroupPromotion & Special Events

Circle of Excellence CommitteeREALTOR® of the YearWeb Site Committee

www.lansing-realestate.com

Specific Professional GroupsAppraisers Advisory Group

Builders Advisory GroupCommercial Advisory Group

SocialSocialSocialSocialSocialGolf OutingInaugural

Specific Informational GroupsCultural Diversity Advisory Group

Demographics Advisory GroupHistorical Advisory Group

Economics/Mortgage Advisory Group

920

Number of Sales

Thre

e-Ye

ar C

omp

ari

son:

Tot

al M

onth

ly U

nit S

ale

s

0 1 00 200 300 400 50 0 60 0 70 0

L a n s i n g - N W 0 1

L a n s i n g - N E 0 3

L a n s i n g - S W 0 5

L a n s i n g - S E 0 7

E a s t L a n s i n g 0 9

H o l t / D i m o n d a l e 11

E a t o n R a p i d s 12

M a s o n 13

L e s l i e 14

D a n s v i l l e 15

S t o c k b r i d g e 16

D e W i t t 2 1

S t . J o h n s 2 2

O v i d / E l s i e 2 3

F o w l e r 2 4

P e w a m o / W e s t p h a l i a 2 5

F u l t o n 2 6

B a t h 4 1

L a i n g s b u r g 4 2

P e r r y 4 3

M o r r i c e 4 4

W a v e r l y 6 1

G r a n d L e d g e 6 2

P o t t e r v i l l e 6 3

C h a r l o t t e 6 4

P o r t l a n d 6 5

M a p l e V a l l e y 6 6

O l i v e t 6 7

L a k e w o o d 6 8

B e l l e v u e 6 9

O k e m o s 8 1

H a s l e t t 8 2

W i l l i a m s t o n 8 3

W e b b e r v i l l e 8 4

F o w l e r v i l l e 8 5

O t h e r 9 9

200 3200 2

Are

a

Number of Sales

During 2003, we spent:

22 7

Direct ExpenseInternet Charges $ 27,049.26MLS Delivery/Stamping Books 42,618.94Listing Expense 73,351.55MLS Book Expense (Comp & Weekly) 139,132.61REALTOR® Store Expense 91,974.05MLS Access/Equipment 270,466.71Voice-Tel Expense 13,608.07Electronic Key Box System 53,679.41Publications/Super Keys 104,652.95Miscellaneous Expenses 14,680.91

Total Direct Expense $ 831,214.46

Indirect ExpenseWages Expense $ 492,262.52Payroll Taxes and Benefits 142,774.71Building Expense 92,023.44Office Expense 172,370.33Depreciation/Insurance/Taxes 91,361.44

Total $ 990,792.44

Operation ExpenseDirectors $ 26,282.30Conventions & Seminars 47,739.25Committees/Meetings (100,835.72)Promotion/Special Events 27,553.49Miscellaneous Taxes 1,978.67

Total $2,717.99

Total Indirect Expense $ 993,510.43

Total Expense $ 1,824,724.89

Silver Circle-$200 or more Contributed

2004 Committee ChairsBoard of Directors Kimberley J. Petrilli, ABR, CRS, GRI, LTG

Budget and Finance Christine Wretschko, ABR, GRI

Circle of Excellence Joseph Mullaney, Jr., ABR, GRI, SRES

Executive Kimberley J. Petrilli, ABR, CRS, GRI, LTG

Grievance Robert Goulding

International and Cultural Diversity Karla Russell

Leadership Development Kirk Sempsrott, ABR, GRI

Legislative Victoria Waier, ABR, CRS, GRI

Membership Michael Jones

MLS Jeffrey Thornton, ABR, CRB, CRS, CSP, GRI

Professional Standards Laura Mullaney, ABR, CRS, GRI

Standard Forms Adam Whitz, ABR, CRS, GRI

Strategic Planning Brian Huggler, ABR, CRS, GRI

2004 Advisory Group ChairsAppraisers J. Hans Schwab

Brokers and Advertising Dave Smeak, ABR

GLHC Michael Charlow

Inspectors Robert Knapp

Past Presidents Dale Tierney, ABR, CRS

Programs, Products, and Services Fred Good, ABR

2004 Focus Group ChairsEducation and Training Leslie VanAlstine

Web Site Richard Williams, ABR, CRS, GRI

2004 Task Force ChairsBroker Director Investigative David Barone, ABR, GRI

Building Brian Huggler, ABR, CRS, GRI

Centennial Celebration Beth Graham, LTG

2003 RPAC Donations$41,402

Inner Circle-$1,000 or more Contributed

Gold Circle-$500 or more Contributed

24 5

David S. Ledebuhr - Musselman Realty CompanyJudy Mason - TCF Mortgage Corporation

Standard Federal BankGilbert M. White - Gilbert M. White, REALTOR®

Cynthia Garza - CTX Mortgage Co.GMAC Mortgage

Robert E. Hubbell - Coldwell Banker Hubbell Real Estate Co.Thomas Spiegel - Citizens Bank

Nena O. Bondarenko - Nena O. BondarenkoCathi L. Bruce - RE/MAX Real Estate ProfessionalsLydia Burtraw - Countrywide Home LoansDennis P. Carter - Carter Appraisal ServiceCountrywide Home LoansLuanne J. Dancer - Vision Real EstateRick Ferris - First Metropolitan Title CompanyTroy A. Font - Keller Williams Realty LansingDennis P. Fox - Pacesetter Mortgage CompanyBeth L. Graham - Beth L. Graham, AppraiserMick S. Grewal - Grewal Real Estate, L.L.C.Johnny Johnson - Midstate Title CompanyRudy D. Key - RE/MAX Real Estate ProfessionalsMark Kraushaar - Bell Title CompanyKimberli K. Lerch - Ross & Associate REALTORS®Erica S. McAvoy - BriarWood Realty WilliamstonDavid F. McCardel - Tomie Raines, Inc.Julie L. McNamara - Tomie Raines, Inc. West

Janet Mitchell - TCF Mortgage CorporationLaura M. Mullaney - RE/MAX Clinton GroupDouglas E. Pearl - Pearl DevelopmentThomas Peterson - Old Kent Mortgage Co.Nancy L. Petroff - BriarWood Realty OkemosRaymond Piggott - Century 21 Home TowneBarbara Reamer - Community First BankLynn Rowlee - Progressive Mortgages, Inc.Carol Rush-Witt - Standard Federal BankKirk A. Sempsrott - Midwest Homes, Inc.Terry Shellhorn - Century 21 Shellhorn R.E.Jeffrey F. Silm - Century 21 Property MartJeffrey D. Thornton - BriarWood RealtyDale J. Tierney - Keller Williams Realty LansingJeff Watson - Coldwell Banker HubbellJeff Weaver - Wells Fargo Home MortgageElaine B. West - GLARAdam A. Whitz - RE/MAX Real Estate Professionals

Names are published according to the Company the Memberwas associated with when they made the contribution.

26

• The Board of Directors has identified a set of core beliefsfor day-to-day operations of the Association and for theBoard of Directors; this will help us with our StrategicPlanning for our future. I feel very strongly that the Associa-tions direction shouldn’t change based on one person’s (thePresident) personality or own interpretation of what direc-tion the Association should be heading. So, by having a set ofcore beliefs, we will continue to work in the same long-termdirection to again better serve the Association and all of ourMembers.

• One of the biggest challenges we are facing this year is theproposed tax on services. This tax will be hurtful to us all,because we are all in the service industry. If this passes, wecould end up with a 6% tax on all commission earnings priorto federal, state, and city taxes. We, as an Association, needto band together and to help our state legislators fight this.One way we can be effective is to give to RPAC this year.Even if you have never given before, this is a strong enoughreason for 100% of our Members to contribute. You candesignate your donation to RPAC I (designed to supportpolitical candidates, who are supportive of the real estateindustry) or to RPAC II (for the promotion of housing-related issues).

As always, I am listening to you – the Members. Your input isimportant to me, and I appreciate hearing from you.

Kimberley J. Petrilli, ABR, CRS, GRI, LTG

Active Members Who Contributed $25 to $99 (continued)

3

Stephanie L. Crooks - BriarWood Realty OkemosPaul J. Cullimore - Capitol City Appraisal, L.L.C.Travis R. Culver - BriarWood Realty East LansingL. Roy Custer - BriarWood Realty OkemosJeffery T. Cutler - Professional Appraisal ServiceDebbie V. D’Valentine - Tomie Raines, Inc.Ardith J. DaFoe - BriarWood Realty WilliamstonCraig DeHaven - DeHaven Real EstateMary Jo DeHaven - BriarWood Realty East LansingBrenda E. Delaney - Delaney Real EstateLeslie M. DeLau - BriarWood Realty OkemosThomas R. DeLong - DuMont Real EstateColleen Devlin - Transnation Title Insurance Co.Shawn Dickey - Irwin MortgageLois D. Dills - Preview PropertiesLanny R. Dittmer - Darrell Brown RealtyC. Michael Doherty - BriarWood Realty East LansingSharon Lea. Doherty - BriarWood Realty East LansingSusan L. Donohue - BriarWood Realty East LansingRobert L. Dove - Re/Max Home AdvantageVince R. Dragonetti - Coldwell Banker HubbellSameer Dua - Remerica CapitolTerri L. Dudley - First American R. E. SolutionsSteven P. DuMont - DuMont Real EstateBarbara E. Dyer - BriarWood Realty OkemosMichael Dyer - BriarWood Realty WestWilliam C. Ealy - EACO RealtyRoxy Eaton - Wells Fargo Home MortgageRon Eible - Old Kent Mortgage Co.Linda M. Ellsworth-Moore - Coldwell Banker HubbellRobert K. Ellsworth - BriarWood Realty East LansingMark B. Ely - Greenridge Realty, Inc.Natan A. Espinosa - Tomie Raines, Inc.Daniel F. Essa - Professional Appraisal ServiceLea Estes - BriarWood Realty WilliamstonScott J. Fairmont - Giguere Realty & Development,Robert E. Fedewa Jr. - Fedewa Development, Inc.Gerald S. Fedewa - G. S. Fedewa BuildersKurt M. Fedewa - Fedewa Development, Inc.Patrick L. Feldpausch - RE/MAX Clinton GroupMatthew D. Fisher - Grewal Real Estate, L.L.C.Michael W. Fitchett Sr. - Red Cedar Realty & Appraisal,Daniel S. Fleming - Suburban Builders Corp.Robert G. Fleming - Pathway Properties, Inc.Gloria J. Floden - Tomie Raines, Inc.Jay R. Ford - Coldwell Banker HubbellKarl Forell - Preview Properties.comPete Fortino - Key Realty, Inc.Margaret D. Franck - Keller Williams Realty LansingMichael R. French - EACO RealtyJanice R. Frewen - Coldwell Banker FrewenTerence M. Frewen - Coldwell Banker FrewenJohn D. Frezell - Greenridge Realty, Inc.David P. Fry - Dave Fry RealtyPaula D. Fry - Dave Fry RealtyLori H. Fuller - BriarWood Realty East LansingRhonda L. Fuller - Greenridge Realty, Inc.Douglas T. Gallimore - Century 21 Shellhorn R.E.Sheri L. Gallimore - Century 21 Shellhorn R.E.Robert Garchow - Red Carpet Keim G/K, Inc.Christopher K Garno - All ‘N - One RealtyLaurie J. Gass - Delaney Real Estate CompanyTony A. Gentilozzi - Gentilozzi Real EstateJames J. Giguere - Giguere Realty & Development,Patrick K. Gillespie - Gillespie Development & ManageSharon K. Gillette - BriarWood Realty East LansingBonita L. Gingrich - Coldwell Banker HubbellBob A. Glowacki - Coldwell Banker HubbellDennis R. Goff - Looking Glass, IncorporatedDebra M. Good - Coldwell Banker HubbellJames R. Goulding - Red Cedar Realty & AppraisalC. Robert Grace - C. Robert GraceCarolyn W. Graham - Greenridge Realty, Inc.Jenine M. Grainer - Signature Appraisals of Mid MiVearl M. Green - Help-U-Sell of Capital City, Inc.David F. Greig - Professional Appraisal ServiceMichelle L. Greig - Professional Appraisal ServicePatricia B. Griffin - Red Carpet Keim G/K, Inc.Diane E. Gullett - The Appraisal CompanyThomas C. Hacker - BriarWood Realty Okemos

Lynn R. Hall - Miller RealtyMary L. Hall - Century 21 Christensen & AssociatesShelly A. Hall - BriarWood Realty OkemosLarry Hamilton - Mid-Michigan AppraisalsSharon E. Hamilton - Century 21 Shellhorn R.E.Susan J. Hammond - RE/MAX ParagonThomas M. Hands - Red Carpet Keim G/K, Inc.Jeff N. Hanes - Professional Appraisal ServiceBrian P. Hankey - Ross & Associate REALTORS®Curt S. Hanson - Charles A. Pease And AssociateRandy S. Harden - Grewal Real Estate, L.L.C.Ronald Harkey - Republic BankKimberley Harte - Coldwell Banker HubbellDarthea L. Hartgerink - BriarWood Realty WestJenniffer Hartley - RE/MAX ParagonGerald D. Hause - A-One Appraisal Hause Realty LRex B. Hauser - Coldwell Banker HubbellChristopher M. Hawley - J.T.B. & Associates AppraisalG. Tobin Heaton - Professional Appraisal ServiceThomas R. Hewitt - The Appraisal CompanyDavid C. Hicks - All Star RealtyWilliam W. Hill Jr. - Hill Building Co., L.L.C.Rudolph A. Hirt - T.M.N. Builders & REALTORS®William F. Hoag III - Island City Realty, Inc.William F. Hoag, Jr. - Island City Realty, Inc.Douglas L. Holmes - Real Estate Connexion, Inc.Terri L. Holmgren - Schroeder RealtyPete P. Holoway - Coldwell Banker HubbellRobert A. Homan - Giguere Realty & Development,Nancy E. Howard - BriarWood Realty WestDave F. Hoyt - BriarWood Realty East LansingClark T. Ivey - Red Cedar Realty & Appraisal,Larry L. Jacobs - Jacobs Appraisal ServiceHarvie Jarriell - Key Builders Realty, L.L.C.Richard L. Jenness - Coldwell Banker HubbellJack J. Johns - Professional Appraisal ServiceDorothy A Johnson - Greenridge Realty, Inc.Tresa A. Johnson - BriarWood Realty OkemosKate E. Johnson - Spartan Real EstateKristen L. Johnson - Smeak Real Estate CompanyRhea A. Johnson - Smeak Real Estate CompanyBarbara E. Jones - All ‘N - One RealtyMichael C. Jones - Coldwell Banker HubbellMichael E. Jones - All ‘N - One RealtyMark E. Jordan - Lazar & Associates, Inc.Thomas E. Jury - Coldwell Banker HubbellPatricia S. Jury-Cranson - Coldwell Banker HubbellLynn D. Keep - Red Carpet Keim G/K, Inc.Kathryn M. Kelly - Assist2Sell Buyers & SellersD. Eric Kemp - Coldwell Banker HubbellScott R. Kempf - Professional Appraisal ServiceDarrell L. Kennedy - Kennedy’s Five Star RealtyMichael H. Kevern - BriarWood Realty WestMichael J. Keusch - Coldwell Banker FrewenLarry S. Klaus - Tony R. Schmidt Realty, IncLaurie J. Koelling - Tomie Raines, Inc. OkemosEvert Kramer - Chappelle Development CompanyDavid H Krause - David H. Krause RealtySteven C Krueger - World Appraisal, Inc.Kim Kruger - Transnation Title Insurance Co.Lori L Krupke - RE/MAX Clinton GroupJohn W Kruse - Key Builders Realty, L.L.C.Valerie A Kunkel - Home Equities Real Estate & DeJudy K Kurth - BriarWood Realty OkemosJudy A Kwast - Coldwell Banker HubbellValerie Lafferty - Valerie LaffertyKelly J. Laforet - BriarWood Realty WestKim M. Laforet - BriarWood Realty WestJames Lamb - Real Estate Capitol - HowellRocky E. Larner - Capitol City Appraisal, L.L.C.Karen A. LaVire - LaVire Appraisal ServicesJulie K. Lawton Essa - Tomie Raines, Inc.Marty J. LeJeune - Century 21 Real Estate 346Debra Leslie - LeValley Real EstateMichael Leslie - Levealley Real EstateLaura M. Lindsey-Ozanich - L. M. Lindsey, Ltd.Kathleen A. Litchfield - Coldwell Banker FrewenLanLan Liu - Greenridge Realty, Inc.Kay D. Logan - Tomie Raines, Inc. OkemosHoward W. Long - Suburban Builders Corp.