active directory consolidation oversight model
DESCRIPTION
Active Directory Consolidation Oversight Model. ITMF October 6, 2011. John Salguero, PMP Stephanie Ayers, James Brannon, Jonathan Hardy, Jim Metcalf Shawn Ellis, Executive Sponsor. Active Directory Consolidation. Agenda: Current Environment Vision Strategy Proposed Future Environment - PowerPoint PPT PresentationTRANSCRIPT
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Active Directory ConsolidationOversight Model
ITMF
October 6, 2011
1 of 20
John Salguero, PMP
Stephanie Ayers, James Brannon, Jonathan Hardy, Jim Metcalf
Shawn Ellis, Executive Sponsor
11
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Active Directory Consolidation
Agenda:
• Current Environment• Vision• Strategy• Proposed Future Environment• Benefits to UGA• The Importance of an Oversight Model• ITIL V3 Adherence/Compliance• Change Management• Next Steps
2 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Active Directory Consolidation
3 of 19
Current Environment
• EITS currently manages multiple campus wide Windows Server Active Directory implementations in a mixed environment
• A collection of Active Directory Domains
• Each Domain in a separate Forest
• Made of a collection of Windows 200x servers in a variety of physical locations
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Active Directory Consolidation
VISION
EITS will have one centrally managed,
feature rich Active Directory domain
that will offer University-wide
Identification,
Authentication, and
Authorization using an appropriately
scaled hardware platform.
4 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Active Directory Consolidation
Requirements:
• Scalability• UGA departments business process alignment• IT services and business functionality• EITS SLA• Governance Charter• Technology components• Security• Measurements and metrics• External services and components• Maintenance
5 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
PROPOSED FUTURE ENVIRONMENT
• Consolidate 4 Active Directory Domains into one
MSMYID.uga.edu
Domains to be decommissioned are:
• ADUGA.uga.edu• LABS.ad.uga.edu• AD.uga.edu
6 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Strategy
Fully featured vs feature rich:
• What is your “wish list” of features?
• What are the business reasons?
• Are there any technical constraints?
Service value Cost Time Frame
7 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Benefits to UGA:
8 of 19
Increase the work efficiency by:
• Providing better performance of the whole infrastructure
• Unified user experience, unified processes (and support) and same level of service
• Ease of administration inside the group
Managed risk and risk mitigation:
• Enable EITS to build and deploy an AD continuity plan
• A consistent security model will also be deployed across the group
The solution is designed to handle growth
• as UGA is growing and/or interacting with other partners
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
The importance of an Oversight Model
9 of 19
• Politics
• Challenges
• Technical Constraints
• Business Requirements to be a key driver
• Identify Potential Solutions
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Oversight Model
• Policies• Strategy• Measurements, metrics• Implement the strategy – UGA representation required• Communications
– Invite UGA System Admins to participate– Migration strategy
• Governance Kick off meeting• Governance Committee Creation• Communications Plan
10 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Oversight Model Team Members:
Current:
John Salguero, PMPEITS - IT Assoc. Director
Stephanie Ayers, EITS – Lead Architect
James Brannon,Franklin College – Systems Admin
Jonathan Hardy,Franklin College – IT Sr. Manager
Jim Metcalf Terry College – IT Manager
11 Of 19
Future:
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
ITIL V3 Continual Service Improvement Model
Text
12 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Change Management
13 of 19
• Ensures that changes are deployed in a controlled manner
• Steps to handle the change, including handling issues and unexpected events.
• Chronological order of steps, with any dependencies.• Responsibilities• Timescales and thresholds for completion.• Escalation procedures.
• Minimizes risk and maximizes value.
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
ITIL V3 Adherence/Compliance
ITIL maintains that there are three key requirements:
• Accountability• Responsibility• Authority
OWNERSHIP
14 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Oversight Model - RACI MATRIX – ITIL V3
15 of 19
RACI – ITIL V3 – stands for:
R = ResponsibleA = AccountableC = ConsultedI = Informed
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
ITIL V3 Adherence/Compliance
According to ITIL V3, there are four reasons to measure:
• Validate previous decisions• Direct activities to meet targets• Justify that action is required• Intervene at right point and take corrective action
16 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
ITIL V3 Adherence/Compliance
ITIL V3 – Activities might include:
• Are customers satisfied?• Active Directory meeting service levels• Active Directory processes achieving desired results• Employee/Sys Admin. compliance• Services needed to be reviewed• Are customers satisfied?
17 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Next Steps:
• Form formal committee - Kick off Meeting• Gather business requirements – Continued
– Fine tune the strategy
• Formulate policies– Governance Model Committee
• Implement Governance Model for AD– January 2012
• Migration Orientation– 2 times a months starting Oct. 19– Multiple windows to be provided– Planned phased approach– High level documents for Active Directory– AD Testing Guidelines– Requirements for AD Admin Acct.
18 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Next Steps - continued:
•Migration Order/Schedule – dates Client by Client– 1st Migration – LABS to MSmyID
– 2nd Migration – AD to MSmyID
– 3rd Migration – ADUGA to MSmyID
•Communication of results – ITMF and UGANet
•Decommissioning Old AD Components– Strategy and Documentation to be developed
• Dependent on more participation
• Elicit more business requirements
– Proposed Dates:• LABS – After Jan. 1, 2012
• AD – After Spring Break
• ADUGA – After March 13, 2012
19 of 19
THE UNIVERSITY OF GEORGIATHE UNIVERSITY OF GEORGIA
Office of the Chief Information OfficerEnterprise Information Technology Services
Active Directory ConsolidationOversight Model
Questions???
20