30 SEPTEMBER 2017 PLANNED SOCIAL CONCERN

Retreat 2017 This event marked the completion of 10 years of operations in PSC. Retreat was a welcome break for staff from routine work and difficult summer of Jaipur. PSC staff awaits this annual event eagerly and celebrate retreat like a festival. For Retreat in the summer of 2017, as in every other year, Senior Management discussed the main strategic challenges of the coming years with staff, presenting to them both the viewpoint of the Board of Directors and their personal assessments. Senior management also use this opportunity to develop and test various tools of staff development.

CHILI SEPT 2017 !1

ACTIVE CUSTOMER GROWTH OF 3.69% OVER

PREVIOUS QUARTER

PORTFOLIO OUTSTANDING

PORTFOLIO UP BY 12%

LOAN PLACEMENTS 7.69% MORE LOANS

ARE PLACED

This year retreat was organised in

the serene surroundings of the Jodhpur City at the

Taj Mahal Hotel Vivanta Hari Mahal

for three days.

CHILI SEP 17Quarterly Newsletter of Planned Social Concern

30 SEPTEMBER 2017 PLANNED SOCIAL CONCERN

Several new things happened in September quarter which are significant to be mentioned here. First Chief Operating Officer (CFO) of PSC Mr. Praneet Chowdhry joined in the beginning of quarter. Mr. Praneet is an experienced professional in the field of finance and accounting. He is a Chartered Accountant by qualification and has worked of 21 years. Also Mr.Uma Shankar (Ex PSC) re joined PSC in the month of September. Uma was part of the team which helped PSC develop its present MIS (Microlekha). His rejoining will strengthen PSC’s IT team.

There are some ‘Dry Chilies’ too. Mr. Vikas Sharma, Mr. Kishore Bagadi and Ms. Poonam left PSC in this quarter.

Mr. Lal Chand Bunkar (GGR) and Mr. Mahendra Balai (MNP) are top two best performer of the quarter.

Other significant developments are some changes in the process of customer acquisition in PSC. One of the key take away from Retreat is to increase role of Branch Manager in customer acquisition. This allow us to merge customer training process (CGT) and group recognition process (GRT) into Group training and recognition (GTR) process. This will further help in reducing in customer turn around time from 7 days to 3 days.

CHILI SEPT 2017 !2

Branch Wise performance

Overall this quarter reported better overall performance indicators compare to previous three quarters. Active customer base increased by 3.69% to 7,245; and portfolio gained 12.15% to reach INR 143.49M

Chili Champ

Chili Champ of this quarter is Mr. Kajod Mal Gujar from

Dudu branch. Kajod has been working with PSC from past two years. He is 22 years old and hails from very remote village Hachkudi in Dudu

Tehsil. He is one of the best grass - root staff. Recently he

met an accident on road while traveling for work. His

one leg got fractured severely and was operated. All PSC

staff pray for his faster recovery.

Good News! PSC

received final approval from

Government of India for its registration under Foreign Contribution

Regulation Act (FCRA).