act in the workplace (parma session slides)

8/6/2019 ACT in the Workplace (Parma Session Slides)

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Working with ACT

How Using ACT in the Workplace CouldTransform....Well, Almost Everything

Rachel Collis

Rob Archer



1. Lack of control

2. Lack of communication

3. No appreciation

4. No feedback

5. Career and job ambiguity

6. Unclear policies

7. Mistrust, unfairness, office politics

8. Pervasive uncertainty9. Random interruptions

10. The treadmill syndrome

Bill W ilkerson, CEO of The Global Business and Economic Roundtable on Addiction and Mental Health

Top 10 Work Stressors



Distracted Disengaged Distressed

� Time management

� Executive Coaching� Work Effectiveness

� High performing teams

� Employee engagement

� People-led change� Resilience

� Safety leadership

� Stress management

� Resilience Training� Counselling

ACT is relevant to all of us



Issue % Agreed

1 Attracting and retaining skilled staff 35%

2 Changing organizational culture and employee attitudes 33%

3 Acquiring new customers 32%

4 Developing new processes and products 29%

5 Increasing customer loyalty and retention 29%

6 Managing risk 29%

7 Improving workforce performance 28%

8 Increasing shareholder value 27%

9 Using IT to reduce costs and create value 27%10 Being flexible and adaptable to rapidly changing market

conditions

26%

11 Developing employees into capable leaders 26%

What is Your Top Business Priority?

Source: Accenture



Work problem Problem solving response

� Lack of control

� Lack of communication

� No appreciation

� No feedback good or bad

� Career and job ambiguity

� Unclear policies

�Mistrust, unfairness, politics

� Pervasive uncertainty

� Random interruptions

Enhance job control

Improve communication skills

Look for positives

360 degree feedback

Psychometrics/ decision sciences

Review policies and procedures

Challenge perceptions Risk management

Time management



Value of problem solving Limitation of problem solving

Psychometric tests help select the best

candidates

Having a µtype¶ tends to restrict our sense

that we can grow, develop or adapt

Categorising people as µtalent¶ helps us

direct resources at the best

Categorising people as talent tends to

alienate those who aren¶t talent

Having a set of organisational values

helps us specify desired behaviours

Having a set of organisational values /

desired behaviours reduces creativityRisk management reduces our risks Risk management still leaves risk

Safety procedures have cut workplace

accidents

Accidents are rarely caused by poor

procedures, but mindless adherence to

them.

It helps to know my strengths so I canbuild on them and improve weaknesses

Strengths mean nothing without context.

Transformational leadership is the most

effective kind of leadership

Leaders still need to be able to adapt to

context

We need to stick to our plan No plan survives contact with the enemy

The limits of analysis, categorisation and problem solving



Needs Analysis

� What does the client want to achieve?

� Where are they now?

� What have they tried?� What do they think will work?

� Context



Translating ACT for Organisations

Acceptance & Commitment Therapy Acceptance & Commitment Training

The 6 processes of ACT Mindfulness / values-based action

AAQ-2 WAAQ

Stress management Resilience

Self as context Your resilient self

Mindfulness Noticing attention

Defusion Changing relationships with thoughtsEven from half an inch away

Acceptance Willingness

Self-compassion

Present moment awareness Getting present / Presence

Values / What are your values? Commitments / What are you committed to?

Unwanted private events Intrusive thoughts, painful feelings and memories

Creative hopelessness process Needs analysis process

Control agenda The limits of problem solving

Mental toughness Mental flexibility

Contacting the present moment fully as a conscious

human being, and based on what the situation affords..

Needs to be explained with examples and activities

Flexible thinking



We can take what we do in our therapy

rooms and bring it to the occupational and

social contexts of our lives.

We can live our values while having

our doubts come along for the ride.

I encourage everyone to take a chance on

this broader level - the collective impact we

can have will be great.

Jonathon Bricker



Working with ACT Website

http://workingwithact.com

[email protected]

[email protected]

act in the workplace (parma session slides)

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