CommsDay SummitChris Chapman Chairman Australian Communications and Media AuthoritySydney, Wednesday 18 April 2012

A converged regulator

The ACMA regulates media and communications in Australia in accordance with four core principal Acts:

> Broadcasting Services Act 1992> Telecommunications Act 1997> Telecommunications (Consumer Protection and Service

Standards) Act 1999 > Radiocommunications Act 1992.

engage.acma.gov.au/broken-concepts/

Number of channels—2008

Number of channels—2012

Australia’s digital dividend

… the tip of an iceberg

> 54 broadcast investigations> 32 Mobile Premium Services Code

breaches> 1,210 Do Not Call Register

complaints> 3,496 online content complaints> 17,366 spam complaints, reports and

enquiries in January 2012> 64,500 cybersafety education

resources sent in January 2012> 411,000 attendees at Internet Safety

Awareness Presentations since 2009> 1,489,000 Cybersmart website visits

to date

www.cybersmart.gov.au/tagged

Spectrum ‘town planning’—WRC-12

A picture speaks a thousand words

The Reconnecting the Customer inquiry

CommsDay SummitChris Chapman Chairman Australian Communications and Media AuthoritySydney, Wednesday 18 April 2012