Acknowledge, Ask and Adapt

ACTIVITY:Brainstorm with others around you and come up with a definition for “negotiation.” What are the important components of negotiation?

Negotiate

To settle by discussion and mutual agreement.

WHAT DOES NEGOTIATION INVOLVE?

1. Acknowledging a mutual need by listening to each others perspective.

2. Creating dialogue about each of these perspectives.

3. Finding common ground.

4. Resolving differences in a way that is mutually satisfying to both parties.

(Win-Win situation)

Video Clips of Louise discussing Negotiation and Balancing Needs of Parents and Caregivers

#29 and #30

“Gordito” Video Clip #2

As you watch this video clip…..1. Notice that the caregiver is not being truly

culturally sensitive - Why not?2. What could the caregiver have done

differently?3. How would you support this caregiver in

being more effective with the parent?

Video Clip of Louise explaining Acknowledge, Ask and Adapt

#28

ACKNOWLEDGE: Reflect and Listen• Communicate awareness of the issue• Convey sincere interest and responsiveness• Involve family in seeking a joint solution

ASK: Learn about the Parent’s Point of View• Gather data, clarify• Pay attention to verbal and nonverbal responses• Restate what you think the parent is saying

ADAPT: Work with the Family Toward a Solution• Listen for areas of common agreement• Negotiate around important issues• Seek win-win solutions

ACKNOWLEDGE, ASK, ADAPT

Communicating with Families to Resolve Issues

Rosy’s Dilemma

• Read the Rosy Scenario on page 76 of the Guide, including X and Y.

• Use the Rating Scale.• Discussion of teacher’s response to Rosy’s

mothers concerns.

Participants will break into triads with one person role playing the caregiver, another the parent and the third will be the observer.

Observers role is to take notes and give feedback to both participants.

Each person will have an opportunity to play each of the roles.

Start with an assigned practice scenario and then participant can come up with their own scenarios.

Practicing