achieving a win‐win balance with community service‐learning: … · ausm typically presents in...
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Achievingawin‐winbalancewithcommunityservice‐learning:Arewethereyet?
NancyWaitePharmD([email protected])
KaAeCook,MA([email protected])
April25,2013
Acknowledgements
ProgramIniAaAvesFund(2007)“Pharmacystudentsandcommunityengagement:Integra4ngservicelearninginanewcurriculum”
ThankyoutoLauraGorman,AnitaAbraham,andCherylRosefortheircontribuAontoourCSLdesign,implementaAon,andresearchattheSchoolofPharmacy
WhatisCSL?
Communityservice‐learning(CSL)
“aneduca4onalapproachintegra4ngcommunityservicewithinten4onallearningac4vi4es,workingtogethertowardoutcomesthataremutuallybeneficial”
(CanadianAllianceforCommunityService‐Learning)
OurapproachtoCSL• “PHarmacyinnovaAonGarden:planAngideas,
growingchange(PHiG)wasintroducedtostudentsintheirfirstyear
• Teamsof5–6studentscompletecommunity‐idenAfiedcapacitybuildingprojectsin6mos
• Typesofplacements:– Notnecessarilypharmacy‐related
– Eventplanning– Awareness‐raising– DevelopingcommunitypresentaAons
– Fundraising
TheCSLBalance
Students
Community University
Community Organizations
Clients
“If service learning is to meet its goals of improving student learning, preparing students for civic involvement, and addressing community needs, then it is critical for service-learning practitioners and administrators to pay closer attention to the role of community in this endeavor” (Ward & Wolf-Wendell, 2000, p. 2)
TheCSLBalance:EvidenceStudentoutcomes:
• Increasedculturalcompetence
• Enhancedunderstandingofcourseconcepts
• ImprovedcommunicaAonskills
• Increasedprofessionalism
• SaAsfacAonwithCSL
CommunityOutcomes:• Increasedcapacity• Newideasandfresh
perspecAves• Advancingthe
organizaAon’smission• …..?.....
PHiGResearch:UnderstandingtheBalance
• Studentdata– ReflecAonpaperswribenatthebeginningandendof
firstyear
– QualitaAvedata,phenomenologicalanalysis
• CommunityAgencyInterviews– 30–60minuteinterviewscompletedovera12month
period
– 12organizaAonsinterviewed– InvolvementwithCSLatvariousAmes,for1–4years– QuesAonsabouttheworkstudentscompleted,the
interacAonwithagencystaffandclients,thepartnershipwithstudents,perceivedstudentoutcomes
Findings:StudentOutcomes
1.UnderstandingDiversity
2.RecognizingtheStrengthsandNeedsoftheCommunity
3.Professionalism
4.Teamwork(leadership,flexibility,communicaAon,managingdiversityofteammembers)
5.TimeManagement
6.SocialResponsibility7.ProjectManagementSkills
1.UnderstandingDiversity
AverageraAng(scaleof1–5)fromcommunitypartners:3.5“Iwouldsaythatthatisdefinitelyanoutcomeofourprojectexperience,firstandforemostbecausewetalkalotaboutthejourneyforfamiliesandpar4cularlyajourneywithau4sm”(Org.7)
“Workingwiththisprojectmayhavehelpedthemunderstanddiversitybecausethediverseclientsthattheyhavebeenworkingwith”(Org.4)
2.RecognizingStrengthsandNeedsoftheCommunity
AverageraAng(scaleof1–5)fromcommunitypartners:4“Ithinkforquiteafew,theyreallystretchedtheirhorizonsquiteabit.Wehopefullymadethemthinkaboutbeingadonortosomeofthese,youknowwhentheyseeadver4sementsforneedinthecommunity,theywouldbemorepreparedtocontribute”(Org.5)
“Ithinkwithallgroups,duringourreflec4on,heardthingslike‘Ineverknewitwassotough,Idon’tknowhowfamiliesdoit’,right?Becauseintheseforums,wealsohavefamilies”(Org.7)
3.Professionalism
AverageraAng(scaleof1–5)fromcommunitypartners:4“Wecertainlytryandmodelthat,butwealsotrytomakesurethattheyarepreparedasprofessionalsthedayoftheevent,they’rejustnottheretohelpmesetuptables,butthey’repartoftheprofessionalteamfortheday”(Org.7)
“Ithinksomealreadyhadgoodprofessionalskills,followup,thatsortofthing”(Org.2)
4.Teamwork
AverageraAng(1–5)fromcommunitypartners:4.5“Therealbiglearningforthemalso,andIguessformeinonewaytoo,justworkingtogetherasateam,seeingthe4mestostretchthemaliLlebit”(Org.5)
“Ithinktheywerequiteadifferentcrew,liketherewerethreeindividualswho,whenImetthem,theywerevaryingpersonali4es,andobviouslydifferentskillsandtheydidhavetosortofcommunicatewithoneanotherandworktogether”(Org.2)
5.TimeManagement
AverageraAng(1–5)fromcommunitypartners:4“Ithinktheycouldhavemanagedtheir4mealiLlebeLerforatleasttheaccessibilityproject,becauseIhaveafeelingtheyleNitabittothelastminute”(Org.2)
“Dotheyevenneedtocomeheretolearnthat?Idon’tthinkso,butdefinitelyevenoverthefewyearstherewereacouplehereandtherethatstruggledaliLlebitwiththatandjustthroughsiPngdownwiththemmadeabigdifferencejustopeningtheireyestomaybesomeotherwaystogetaroundthis”(Org.1)
6.SocialResponsibility
AverageraAng(1–5)fromcommunitypartners:4“Theyfeltsociallyresponsiblefordoingagoodjobandformakingsurethattheydidn’tlookbadinthecommunity”(Org.6)
“Thesocialresponsibilityisreallyaroundtheinclusionandthedifficulty,youknow,wetalkaboutfamilies,becauseau4smtypicallypresentsinbehaviouralwaysasopposedtotakingachildthathascerebralpalsythathasaphysicalchallenge,thebehaviouralpiecetypicallyexcludeskidsinsomanyways”(Org.7)
7.ProjectManagementSkills
AverageraAng(1–5)fromcommunitypartners:4Theyweres4llwrappingtheirheadsaroundthat,Idon’tthinkthatwastheirforte,theywereprobablymorebookready(Org.6)
“There’snobigmanagementrequired.It’sastraighRorwardthing”(Org.4)
“Iliketoyakaboutprojectmanagement101andwhenyou’replanningabigeventit’sallabouttasksand4me,and4melines,sowegothrough…whatIwouldsaytherudimentarystepsofpuPngabigeventtogether”(Org.7)
Findings:ThePartnershipHowdidcommunityagenciesdescribethepartnership?
“Thisisatwo‐foldthing.ItdoesgreatthingsforourclientsanditdoesgreatthingsforthestudentsIthinkbecausetheygettogooutandtalkandmeetandknowaliLlebitaboutbeingapharmacistinWaterlooRegionandwhatthatlookslike,soitwasano‐brainer”(Org.1)
“Ithinkitis,Ihopethatit’sawinwin,youknow,wegettoengageateam,Ihopeinameaningfulway,andIthinkthat’sawinwin”(Org.7)
“Youwantitmeaningful,butyoualsowantbenefittoo.Soyoudon’twanttomakemoreprojectsjustbecausetheyhavetodoit,butifwecanbothgetsomethingoutofthis,that’sreallygood”(Org.8)
Findings:ThePartnership
Inputs:WhattangiblesdoestheorganizaAonputintoCSLstudentlearning?‐ StaffAme‐ StudentorientaAon‐ Organizingateamofstudents‐ ManagingtheAmeburden/workloadforstudents
‐ ConstrucAngameaningfullearningexperienceforstudents
Findings:ThePartnership“Ijustsupportthem.Some4mestheymightneedsuppliesormaterialsorvariousthings,contac4ngthroughtheotherstafforwhatever,likeIwilltakecareofthat,butit’sjustopenforthem”(Org.1)
“Wellforsure,my4mewiththestudents,orienta4onandtraining,Itrytocometotheschoolsoitmakesiteasierforthestudents,sotheydon’thavetofigureouttransporta4ontogethere”(Org.11)
“Idon’tthinkIreallyhadexpecta4onsotherthantheopportunitytoworkwiththeyoungpeople,andhopingthatIwasabletogivethemsomethingconstruc4veandmeaningfulthattheycouldtakefromthat”(Org.6)
Findings:ThePartnership
Outputs:WhattangiblesdidstudentsprovidetotheorganizaAons?– Newpartnerships– Awareness‐raising– Fundraising– Supportineventplanning– Community/staffeducaAonmaterials– ClienteducaAon
Findings:ThePartnership
“Soitisthatvolunteerforce,whichisverymeaningful,thedayoftheeventinpar4cular,butalsowiththemarke4ngandtheoutreachpiece,soIwouldsaythatthoseareprobablythekeyoutputs,thehardoutputs,thetangibles”(Org.7)
“Thehealthfairisjustsomethingthatwe’vealwayswantedtodoanditmeetscertaincriteriaandstandardsthatisneededfor,we’regoingthroughaccredita4onprocess,it’shelpedoutwiththat,plusit’sjustalotoffun,andit’salotofwork,sothestudentshavebeenhelpful”(Org.12)
DiscussionWasawin‐winachieved?Evidenceforyes:
Evidenceforno:
Movingforwardfromhere
‐curricularreform
‐furtherresearch