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ACDI Onli ne Loan

Appli cati on User Manual

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Tabl e of Cont ents

How t o Access the System … … … … … … … … …. … … … … … … … … … … … … … … .. 3 User Manual /FAQ… … … … … … … … … … … … … … … … … … … … … … … … … … … …4 Creati ng an Account … … … … … … … … … … …. … … … … … … … … … …. … … … … … 5 Account Verifi cati on … … … … … … … … … … …. … … … … … … … … … … … … … … … 7 Loggi ng I n … … … … … …. … … … …… … … … … … … … … … … … … … …. … … … … … .. 9 Two Opti ons i n Appl yi ng for Loan… … … … … … … … … … … … …. … … … … … … … 12

Di gital Loan …. … … … …… … … … … … … … … … … … … … …. … … … … … … 12

For m… … … … …. … … … …… … … … … … … … … … … … … … …. … … … … … 15 Gener al I nstructi on f or Log I n and Connecti vity Issue… … … … … … … … … … … … … .. 17 For Lapt op/ Deskt op Us ers … … … … … … … … … … … … … … … … … … … … … … … … 17 For Mobil e Devi ce Users … … … … … … … … … … … … … … … … … … … … … … … … …19

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1. Ho w t o access the system- Open any of these moder n browser i n your devi ce ( Googl e Chr ome, Saf ari, Opera, Mozill a).

2. Type www. acdi coop. com i n the address bar, then cli ck ‘ Account I nqui ry’. Cli ck ‘ Create Account’ to create your account.

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3. FAQ- To vi ew or downl oad the frequentl y asked questi ons, cli ck the ‘ FREQUE NTLY ASKED QUESTI ON’' li nk. The me mber will be di rected to the FAQ docu ment after cli cki ng.

4. Us er Manual- To vi ew or downl oad the user manual, cli ck the ‘ ACDI ONLI NE LOAN APPLI CATI ON USER MANUAL’ li nk. The me mber will be di rected to the User Manual docu ment after cli cki ng.

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Cli ck ‘ Creat e Account’ to creat e your ACDI Me mber App account.

5. Type your Seri al Nu mber from your ACDI Passbook i nsi de the box. Cli ck ‘ Retri eve’ to retri eve your data.

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6. Loan Si gn- up- Fill out the f or m f or your Account I nf o, Pri mary I nf o, and Secondary I nf o. Type N/ A if not appli cabl e. Cli ck ‘ Next’ after filling out the f or m t o proceed to the next f or m.

7. Dat a Pri vacy and Di scl aimer- Pl ease read the Data Pri vacy and Di scl ai mer first bef ore

ti cki ng the checkbox. Cli ck ‘ Sub mi t’ after.

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Aft er submi tti ng, a notificati on will appear f or a successf ul regi strati on of your account. Cli ck the ‘ Go to Me mber Logi n’ butt on to l ogi n your account.

8. Account Verificati on- Check your email and l ook f or the verifi cati on email sent by the Onli ne Loan App.

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If you can’t see the verificati on email i n your i nbox or ‘ All Mail’ box, check the ‘ Spa m’ box of your e mail. Ri ght cli ck the ‘ Onl i ne Loan App Account Verifi cati on’ email and cli ck ‘ Not Spa m’. The email wi ll now move to your i nbox or ‘ All Mail’ box.

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Open the ‘ Onli ne Loan App’ account verifi cati on e mail, and cli ck the ‘ Verify’ butt on. Cli ck the ‘ Go to Onli ne App Logi n’ li nk to l ogi n to your account.

9. Loggi ng I n- The me mber wi ll be di rected to the l ogi n page upon cli cki ng the ‘ Go t o Onli ne

Loan App Logi n’ li nk from t he account verifi cation. Anot her way of l oggi ng i n to your onli ne l oan account is by accessi ng www. acdi coop. com t hen cli ck ‘ Account I nqui ry’ then cli ck ‘Log i n here’.

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Ent er your Seri al Nu mber and Pass wor d. Make sure to ent er it correctl y because the pass wor d i s key sensiti ve. Cli ck ‘Log in’ to l og i nt o your account.

10. Account Recovery- If you have f orgotten your account’s pass wor d, cli ck the ‘ Account

Recovery’ to recover your account.

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Aft er cli cki ng, an account recovery email will be sent to your email address. Open it and cli ck the ‘ Recover My Account’ button. Aft er cli cki ng, you will be di rected to the Change Pass wor d page. Enter your desi red new pass wor d, and re- ent er the pass wor d to confir m. Cli ck ‘ Sub mi t’ then l ogi n your account and use you new pass wor d.

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11. Menu Boxes- After l ogging i n, the borrower will be di rected to the Menu Boxes: the Di gi tal Loan, For m, Cal cul at or, Track, Requi rements and Logout box.

12. T wo opti ons i n appl yi ng for l oan- The borrower has t wo opti ons i n l oan appli cati on. The first opti on i s through the Di gital Loan. If the l oani ng me mber chose the Di gi tal Loan, the me mber shall cli ck the ‘Di gi tal Loan’ box to fill out or updat e the Borrower’s Dat a. Type N/ A f or not appli cabl e fiel ds. If the borrower clicked the ‘ Retri eve’ button i n Me mber Regi strati on (See no. 2), the retri eved data will auto mati call y show i n the Borrower’ s Dat a f or m. The borrower can still updat e the data.

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If the borrower updat ed some specifi c data, cli ck ‘Updat e Data’ to save the updat ed data. If not, then cli ck ‘ Ski p’ to cl ose the f or m.

Aft er cl osi ng the Borrower’s Data f or m, fill out the Loan I nf or mati on. Pl ease fill out the fi el ds wi t h asteri sk (*). After filli ng it out, the system will auto mati call y comput e the deducti ons.

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When usi ng a deskt op or l apt op i n upl oadi ng of the requi rements, the user can drag and dr op the fil es i nto the desi gnated box. For the mobil e phone users, cli ck any where i nsi de the box then br owse the fil es to upl oad. The fil es must be i n .JPEG , . PNG or . PDF onl y. The fil e si ze i s maxi mu m of 5000kb ( 5mb) onl y. Cli ck ‘ Vi ew Loan Requi re ment’ to see the requi rements. To see your personal i nf o, cli ck ‘ My Personal I nf o’. Cli ck ‘ Submi t For m’ to sub mi t your Loan I nf or mati on and Loan Requi rements. After submi tti ng your l oan appli cati on, an email from t he Onli ne Loan App wi ll be sent to your email address. The email cont ai ns your ref erence number that you will be needed to track your appli cati on (see no. 14). Wai t f or a phone call fro m a branch agent to confir m your l oan appli cati on.

Cli ck any wher e here to browse fil e.

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13. For m- Thi s i s the me mber’s second opti on i n appl yi ng f or l oan. If the borrower sub mi tted the requi rements i n the Di gi tal Loan, there was no need to downl oad the downl oadabl e fil es. The downl oadabl e for ms are f or those me mbers who will submi t thei r l oan requi rements vi a branch’ s email. Cli ck ‘ Vi ew’ to view t he f or m or ‘ Downl oad’ to downl oad the fil e. After downl oadi ng the fil e, open the fil e in Adobe Reader to fill up the f or m. Save the fil e and send it together wi th the ot her l oan requi rements to your respecti ve branch’ s e mail.

14. Loan Cal cul ator- The borrower can comput e the l oan comput ati on by him/ herself. Just

cli ck the Loan Cal cul at or from t he Menu boxes. Ent er the sa mpl e data i nto the fi el ds wi t h asteri sk (*). After filli ng out the requi red fi el ds, the system will aut omati cal ly comput e t he deducti ons.

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15. Loan Tracker- The borrower can track thei r l oan appli cati on. Just cli ck the ‘Loan Tracker’ from t he Menu Boxes and ent er the Ref erence Nu mber i nt o the box to know i f the appli cati on was already processed. ( Not e: After sub mi tti ng the l oan appli cati on, the Onli ne Loan App will auto mati call y send your reference nu mber to you emai l address.)

16. Requi re ments- To vi ew the Loan Requi rements, click the ‘ Requi rements’ butt on from t he Menu Boxes.

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Gener al I nstructi on f or Log i n and Connecti vity Issue

If the user ( bot h f or admi n and me mber) encounters some connecti vity and l og i n issues such as ‘System Connecti on: No connecti on to the system’, ‘ No connecti on to database’ , etc. or f or those who can’t l og i n to the system, pl ease f oll ow t hese i nstructi ons:

1. For Lapt op/ Deskt op Users Pl ease cli ck the three dots at the upper ri ght corner of your browser, then cli ck ‘ Hi story’. Aft er cli cki ng ‘ Hi story’, please cli ck the ‘ Cl ear Browsi ng Data’.

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Aft er cli cki ng the ‘ Cl ear Browsi ng Data’, pl ease cli ck the ‘ Advanced’ tab, and then sel ect ‘ All ti me’ f or Ti me Range. After that, sel ect ‘ Cooki es and other site data’ and ‘ Cached i mages and fil es’. Cli ck the ‘ Cl ear Data’ button. Aft er cl eari ng the browsi ng data, refresh your brows er and retry to access the ACDI Onli ne Loan Appli cati on System.

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2. For Mobil e Devi ce Users

Pl ease cli ck the three dots on your browser (The three dots were pl aced dependi ng on your devi ce or browser type, maybe at the upper ri ght corner or l ower ri ght corner of your browser). Aft er cli cki ng the three dots, pl ease cli ck the ‘ History’. After cli cki ng ‘ Hi story’, pl ease cli ck the ‘ Cl ear Browsi ng Data’.

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Cli ck ‘ Ti me Range’ and set it to ‘ All Ti me’ . Cli ck ‘ Back’ after setti ng.

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Cli ck ‘ Cooki es, Site Data’ and ‘ Cached I mages and Fil es’. Cli ck ‘ Cl ear Browsi ng Data’ and Cli ck ‘ Done’ after. Aft er cl eari ng the browsi ng data, refresh your brows er and retry to access the ACDI Onli ne Loan Appli cati on System.

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