accreditation seminar- dubai strategic planning

7/29/2019 Accreditation Seminar- Dubai Strategic Planning

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The Keys toEducational Strategic Planning



Training Overview

Higher Education Today

Defining Strategic Planning

Professional Action Plan Exercise

Strategic Planning Process

Develop Plan

Implement Plan

Assess Performance

Identify Data Sources Exercise

Disseminate Results Develop Improvement Plan

Strategic Improvement Exercise

Issues that Might Arise

Ongoing Support of Faculty & Staff




As Higher Education continues to expand anddiversify, international leaders need to apply themost efficient instruments to achieve theirstrategic goals and to ensure institutional and

student success.

With increased globalization, a greater relianceon technology, and more competition amongeducation providers, Higher Education systems

must embrace a culture of continuous innovationand improvement




In order for the global Higher Education systemto become a viable, global leaders inpostsecondary education must:

Continuously conduct Institutional Assessments

Continuously conduct Institutional andDepartmental Improvement Planning

Demand internal continuous PerformanceImprovement on all levels




Strategic Planning requires Institutional Assessment

Institutional Assessment is an instrument formonitoring the effectiveness of the institution in

serving its mission and purpose by collecting andmeasuring data to answer the question, ―are wemeeting our goals?‖

Institutional Assessment identifies both theefficient and successful operations and the areas

of improvement across the entire institution. Assessment is an ongoing, dynamic process of self

evaluation that is of equal import as the ever-growing need for information and performanceimprovement within the institution.




Assessing the viability of an educationalinstitution requires an thorough understanding of the enrolling demographics and employmentneeds of the market served.

The integral concerns of an initial educationalstrategy must include these considerations:

Will your institution produce a skilled workforcethat meets the needs of the community?

Will the rate of student retention within theprogram meet or exceed that of similar institutionsin the country/region?

Is the institution conducting the most efficient andeffective activities to support the educationalprocess?

How can you substantiate these responses?



Professional Action Plan Exercise

1. What is the institution’s mission?

2. What is the institution attempting to accomplish?

3. What value does the institution bring to thecommunity?

4. How is the institution currently meeting itsmission?

5. Does the institution utilize the newest and mostadvanced teaching methodologies andtechnology?

6. What are the institution’s values? Do theyconsider:

a) Advanced teaching methods and technology,

b) Meeting community and employer needs,

c) Satisfying the skilled needs of the community?



Strategic Planning Process

Develop Plan

Implement Plan

Assess Performance

Disseminate Results

Develop Improvement Plan

Provide ongoing Faculty Support



Develop Plan

Step 2…

Appoint a key leader to coordinate the Plan.

Having a single point of coordination for yourefforts will allow for focused responsibilities in

encouraging critical personnel to complete theirtasks.

This individual may also monitor the quality of theprocess. The coordinator does not have to hold aparticular title or position; however, the person

selected must have enough time to focus on theassessment and planning efforts and have enoughinfluence with others to get the job done.



Develop Plan

Step 3…

Establish a Team or Task Force to work with theappointed Coordinator.

The role of the Task Force is to support the

assessment and improvement efforts that havereal implications across the institution.

These team members can help educate and assistthe entire institution throughout the process.

For efforts more limited in scope — for example,the assessment and improvement of a singlecourse or departmental process — form a smallerteam to assess that particular issue under theguidance and encouragement of the coordinatorand task force.



Develop Plan

Step 4…

Develop incentives designed to reduce theresistance to change and to encourageparticipation in the process, which may be

created for Faculty and Staff. The incentives may be faculty course releases,

individual and departmental rewards, orpreferential treatment, such as placing aparticipating department first in line for newequipment.

Another incentive might be to publicize the effortsof participating programs, departments, andindividuals. Recognition and reward typicallygarner continued effort and support.



Develop Plan

Step 5…

Plan to Educate Stakeholders.

Participants and stakeholders must be involved inthe process and understand what it means, why it

is important, and how they should prioritize thetasks involved.

Use the team or appoint staff members to help keypersonnel understanding the process and itsimportance.



Develop Plan

Step 6…

Disseminate Results to all Stakeholders.

Disseminating the assessment results andimprovement efforts enables interested parties to

participate in the discussion on how to improve. Transparency fosters an environment of trust and

belief in the improvement efforts.

Identifies all areas of improvement

Acknowledge institutional and operationalefficiencies and strengths

Communicate what each stakeholder can do to assistin the overall improvement of the institution.

Announce to all stakeholders that assessment is anongoing and continuous process, not a one-timeoccurrence.



Develop Plan

Step 7…

Take results-based action.

If publishing results sends a positive message tostakeholders, then acting on the results proves

your commitment to the ongoing process. Following through on the commitment by assisting

programs and departments make improvements.

Dedicate appropriate and reasonable time, effort,and resources to support all improvements.



Develop Plan

Step 8…

Align the Institutional Assessment andImprovement plan with the Institution’s MissionStatement.

Data collection must be integral and continuous. Include Institutional Assessment and Improvement

in all long-term strategic planning sessions.

Integrate data collection into regular processesensuring that participation becomes a routine jobresponsibility.

Achieving buy-in from your stakeholders is acritical element of this process.



Develop Plan

Step 9…

Get Started!

Do not allow fear or hesitancy prevent the processfrom beginning.

Without adequately institution preparations,success is less likely.

Commitment and preparation are the mostsignificant elements to implementing a continuouscycle of Institutional Assessment andImprovement.



Implement Plan

The Primary Elements of Plan Implementation:

Performing to meet plan goals.

Staff members of the institution perform theirregular responsibilities and conduct action plan

activities, and designated staff participate inassessment and data collection activities.

While ―performance‖ is occurring, the team workswith the departments and programs to ensure thatthey are conducting the necessary activities thatallow the plan to be effective.

The team must communicate with each departmentabout the process and expectations, educate themin needed areas, obtain their active involvement,and provide assistance when required.



Implement Plan

The Primary Elements of Plan Implementation:

The team should schedule and conduct regularreviews of the progress to the plan. The specifictimeframe depends on the organization but a good

guideline is to utilize a quarterly review. If the team finds that parts of the organization are

not implementing the plan appropriately, the teamshould intervene.

Areas that are found to be doing well could benefitfrom additional encouragement, recognition, orreward from the leadership team at the college.



Implement Plan

Conduct Pilot Projects

If the college has a more immediate or critical needfor particular data, focus on those assessmentsfirst.

Start where you can be more successful. Some groups will be more amenable to your

efforts.

Some areas have readily available assessmentresources.

Certain projects and results will be more visible inthe institution.



Assess Performance

Review Assessment Methods

When analyzing assessment data, the assessmentteam must keep in mind that not all variables in theenvironment can be controlled.

External variables affect the assessment results andmust be explained in the analysis

Unexplainable results may require further study

If inexplicable data are part of a cycle of ongoingdata collection, the assessment plan should be

altered to yield more meaningful results in thefuture.



Assess Performance

Analyze data

Look for patterns of outcomes that should occur butdo not.

Identify focal points for process improvement.

The assessment team/ focuses mainly on theorganization level goals and high level departmentor program goals may also be their responsibility.

Lower level objectives and job/performer –levelaction plans should be reviewed within the

appropriate departments in much the same manneras the team review.



Disseminate Results

Results should be communicated to:

The organization at large;

The departments and program as owners of thegoals/objectives;

The students and alumni; and

All other stakeholders

The assessment team should make a presentationof results to any organization leaders who may notbe involved on the team.



Disseminate Results

Disseminate Results

Assign tasks to department heads who areresponsible for making changes.

Feedback should be available in a concise,

summary format as well as detailed availableresults to those groups who need them.

The leadership should prepare reports for, orcommunicate in whatever way appropriate with,students, alumni, employers, the community, theboard of directors, and any government agencies,and accrediting commissions.




Moving forward

The specific actions or changes to be implementedbased on assessment findings target continuousimprovement.

Examples of changes that could occur include: revising curricula

improving departmental processes

implementing new processes

reallocating resources.




Moving forward

Assessment and planning may have been doneperfectly, but the actual changes needed forimprovement must be implemented for the whole

cycle of activity to be worthwhile. The assessment team should work with all groups

to implement the improvement plan.

Key elements of good implementation managementinclude:

Establish a timeline for implementing the activities.

Communicate the benefits of change.

Follow-up on progress to the plan.

Report on your progress.

Complete and repeat.



Issues that Might Arise

Issues may include:

Goals are difficult to clarify

Data collection systems are poor

Decisions about the major function of teaching are

basically delegated without supervisory review

Departments are independent and cooperation islow

Higher education professionals are trained foreducation, but not for strategic planning

Academics have difficulty reaching consensus Work groups and committees often function poorly

accreditation seminar- dubai strategic planning

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