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Page 1: Accounting Technicians Ireland · Advantages and disadvantages of cloud computing ... Comment on the relevance of Vroom’s 'expectancy theory' of motivation in today’s economic

Page 1 of 4 Business Management (BM) S2017

Accounting Technicians Ireland

1st Year Examination: May 2017

Paper: BUSINESS MANAGEMENT

Thursday 11th May 2017

9.30 a.m. to 12.30 p.m.

INSTRUCTIONS TO CANDIDATES

Answer FOUR questions in total.

Answer at least ONE question from Section A.

Answer at least ONE question from Section B.

Answer at least ONE question from Section C.

Answer ONE additional question from ANY section (A, B or C).

Candidates should allocate their time carefully.

Answers should be illustrated with examples, where appropriate.

Question 1 begins on page 2 overleaf.

Page 2: Accounting Technicians Ireland · Advantages and disadvantages of cloud computing ... Comment on the relevance of Vroom’s 'expectancy theory' of motivation in today’s economic

Page 2 of 4 Business Management (BM) S2017

SECTION A

Question 1

(a) "The use of teams is important within the modern business environment" (Robbins, 2015)

Describe TWO (2) characteristics that distinguish a ‘team’ from an ‘ad-hoc’ collection of people. (e.g. a

collection of people waiting at a bus stop).

(4 Marks)

(b) Describe any FOUR (4) stages in Tuckman’s theory of Team/Group development. (16 Marks)

(c) List THREE (3) team roles as identified by Belbin. (5 Marks)

Total: 25 Marks

Question 2

(a) Describe any TWO (2) of the following key marketing activities in a business; ‘Market Segmentation’,

‘Market Targeting’ and Market positioning’.

(16 Marks)

(b) Write a short explanatory note on any TWO (2) of the following;

Human Resource Planning

Recruitment & Selection

Employee Induction, training and development

Performance Appraisal

Advantages and disadvantages of cloud computing

Intentional threats to Information Technology (I.T) security

Unintentional threats to Information Technology (I.T) security

(9 Marks)

Total: 25 Marks

Page 3: Accounting Technicians Ireland · Advantages and disadvantages of cloud computing ... Comment on the relevance of Vroom’s 'expectancy theory' of motivation in today’s economic

Page 3 of 4 Business Management (BM) S2017

SECTION B

Question 3

(a) Describe FOUR (4) broad functions of Management. (10 Marks)

(b) Explain BOTH of the following business concepts, using examples where appropriate:

SWOT Analysis;

PESTLE Analysis.

(10 Marks)

(c) Discuss TWO (2) key objectives when undertaking environmental scanning.

(5 Marks)

Total: 25 Marks

Question 4

(a) Describe Maslow’s 'hierarchy of needs' model of motivation. (10 Marks)

(b) Explain what is meant by the ‘equity theory’ of motivation and discuss its relevance. (10 Marks)

(c) Comment on the relevance of Vroom’s 'expectancy theory' of motivation in today’s economic environment.

(5 Marks)

Total: 25 Marks

Page 4: Accounting Technicians Ireland · Advantages and disadvantages of cloud computing ... Comment on the relevance of Vroom’s 'expectancy theory' of motivation in today’s economic

Page 4 of 4 Business Management (BM) S2017

SECTION C

Question 5

“Workplace diversity manifests itself in many forms”

(a) Explain the term “workplace diversity” and explain any TWO (2) forms it may take.

(7 Marks)

(b) Outline THREE (3) benefits of workplace diversity. (6 Marks)

(c) Outline THREE (3) challenges commonly associated with managing diversity in the workplace.

(6 Marks)

(d) Suggest THREE (3) actions organisations may take to promote greater recognition of diversity in the

workplace. (6 Marks)

Total: 25 Marks

Question 6

"Business ethics and the concept of ‘social responsibility’ have become increasingly important in the modern

business world". (Armstrong, 2016)

(a) Explain what is meant by the term “Corporate Governance” (5 Marks)

(b) Describe any FOUR (4) stages of moral development. (12 Marks)

(c) Explain two ‘Ethical and Social Responsibility’ issues facing managers today (8 Marks)

Total: 25 Marks