accountability vs entitlement 2012
TRANSCRIPT
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Building an Accountability Culture
YOUR FORMULA FOR LEADERSHIP© 2011 TAB Boards International, Inc.
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Are Your Employees…
Skilled Excuse Makers?
Ineffective?
Missing Deadlines?
Insubordinate?
Morale Busters?
Consistent Performers?
Wasting hours on personal social media?
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Do Your Employees…
Deliver on Commitments?Forecast Accurately?Report Effectively and Timely?Contribute to the overall TEAM effort?Hold each other Accountable to ResultsProvide you with an excellent ROI?Help you sleep better at night?
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Rate Your Company Culture
10 = Completely Accountable, No Entitlement Mentality.
If you took a month long vacation, the Company would run very smoothly without you.
1 = Insanity, No Accountability. Entitlement based.
You have a tough time sleeping at night worrying about broken promises and commitments.
1 2 3 4 5 6 87 109
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The New Normal
• People are your ONLY Assets.
• Manage Things, Lead People
• An Organization MUST develop a Leadership Culture in order to Thrive
• We must CHOOSE to commit TIME to Leadership Development
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Leadership Development
• Human to Human Interaction• Is a CHOICE• Involves TIME• Is Transformational• Dramatically Affects Performance• Will Improve your Bottom Line & Business
Value
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The Five Dysfunctions of a Team
Leader’s Role
Focus Upon Collective Outcomes
Confront Difficult Issues
Force Clarity and Closure
Mine for Conflict
Go First
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Eliminate Mediocrity, Create Over-achievement
Do you have the Right People on the Bus?
Do you use an OBJECTIVE Hiring Process?
Are Expectations CLEAR and aligned with your VALUES?
Are Metrics Aligned with your Goals?
Do you Hold Your People Accountable to Them?
Do you provide the necessary resources & empowerment?
Do you accept excuses? Do you make them?
Are you involved in a “Leadership Development” Program?
Are your Employees involved in an LD Program?
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Accountability
• Be Clear on Expectations and Rewards• Be Clear on your Strategic Vision & Values• Remove Obstacles (aka: Excuses) • Encourage continuous improvement• Performance Reviews
o Regularo Substantive
• Do not accept the Monkey
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© Copyright – 2011 Z3 Performance Development Inc.
13740 Research Blvd., Ste. J-5, Austin, TX 78750, 512.331.1822
How YOU can build an Accountability Culture
Decide Right People Accountable
1 2 3 4 5
DecideRaise Their
ExpectationsRight People
Raise Your Expectations
Accountable
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What is The Alternative Board®
The TAB System includes:
Monthly board meetings
Private coaching sessions
The CEO ToolKit
Business education
Resource network
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The CEO ToolKit - Success Essentials
• Strategic Business Leadership®
• Business Vantage® Operational Health Assessment
• Financial Health Assessment
• Personal Style/Behavioral Preference Assessment
• Leadership/Managerial SWOT Assessment
• Peer Learning Process
• Experienced Accountability Partner
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© Copyright – 2006-2008 ZThree Performance Development Inc.
Purpose of TAB Boards®
Affordable,Practical
Business Advice
SoundingBoard
for Ideas
Resource
Sharing
Think Tank
Focus Group
Leveraging Powerful Business
Connections
SafeEnvironment
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The TAB Process Also Provides
• Practical solutions rather than theory
• Develop & clarify priorities
• Support group• We hold your feet
to the fire
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What TAB Members Learn
• While all businesses are unique; 75-80% of challenges are common to ALL companies
• Not locked into your industry’s way of thinking
• Its not magic, its just process…
• Two Heads are Better than One
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What TAB Members Learn
You Don’t Know What You Don’t Know!
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The Alternative Board® Offers You
TAB Business Vantage®
Strategic Business Leadership®
Tips Newsletters TAB Board Meetings Private Coaching TAB Hotline TAB Boards Rewards®
Guest Speakers Year-Round Access
to Facilitator Member Online Yellow
Pages TAB Website TAB Events And More!
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With TAB you will...
Improve Accountability.
Strengthen Your Business.
Grow Sales.
Enjoy Life.
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© Copyright – 2006-2008 ZThree Performance Development Inc.
TAB Informational
Meeting
Business Evaluation
No Obligation
Application& Profile
AcceptanceBy You &
BoardThe Next Steps
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Thank You!