accommodation & hospitality services ops team 1 staff meeting 26 th february 2015 please sign...

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Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

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Page 1: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Ops Team 1 Staff meeting

26th February 2015

Please sign both attendance lists

Page 2: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

News

Environment

HR

Health & Safety

Star Awards

Stress Awareness

AOB

Agenda

Page 3: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Vacancies

Domestic Assistant – 4x27.5h, 1x37.5h

Training

Volunteers needed for STM training

Staff

Claire Marr has been elected as a Member of

Council

News

Page 4: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

News

To book your free lunch and a place on the joint Equality Forum please email [email protected]

by 12 March or phone 01225 383568. Please confirm your dietary and access needs when you book.

Page 5: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Campus Travel Updates

Over the next few weeks you’ll find an update each Friday on what's expected in the coming week.

This week we have the following:Midland Bridge is now partially closed.Weds – Departmental Open Days will mean restricted parking on campus.Sun – various road closures for Bath Half Marathon.

News

Page 6: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Campus Travel Updates

A36 closes between Claverton and Dundas: 2 Mar-16 Jun 2015

News

Page 7: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Campus Travel Updates

Ralph Allen Drive – mini roundabout :16 Feb - 16 Mar 2015

News

Page 8: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Environment

Page 9: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

ISO 14001

Well Done Everyone !!! We have maintained the standard

Page 10: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

HR

Accommodation & Hospitality Services

Page 11: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Annual Leave

A maximum total of 12 days over summer period. Any holiday request for taking more than 10 days will require a letter to Team Leader. This is to ensure everybody has an equal chance to have annual leave over summer period.

Managers will then review these requests and approve annual leave wherever possible.

Where, due to holiday requests, staffing levels would be too low we would encourage teams to discuss it collectively with their managers and find a resolution. If that is not possible, managers would make a decision based on the circumstances of the situation. Included in this would be how annual leave over previous peak periods was allocated.

Page 12: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Hot Spots 2015

15th – 19th June

14th – 18th September

Page 13: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Weekend Working

Please ensure to complete by 13th March 2015

Page 14: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

.

Accommodation & Hospitality Services

Breaks

• Any staff taking smoking breaks must use the designated smoking areas and must take these breaks as part of their break times

• Any staff taking lunch break outside designated staff tea rooms must sign in and out

Page 15: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Team Members who have been commended by students in Exit Survey 2014

Anne BampfyldeWendy BrookeDebbie Escott

Chris HallMarlene Hinge

Mateusz KotowskiClaire Marr

Anna MilczarekRachel MortonArtur SwiderskiWendy Sowden

Ann TaddRachel Taylor

Page 16: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

STAR Awards

Page 17: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

The current quarter runs until the 1st of April, so please get nominating!

The successful nominations will be announced at the next Let's Talks, week commencing 13th April, so we hope to see you all there.

STAR Post Box Locations

Marlborough & Solsbury tea roomEastwood 20/21 kitchen

Brendon Court housekeeper’s officeWestwood tea room

WAC staff areaEAC (Woodland Court) kitchen

Eastwood housekeeping tea roomDamson Quad level 4 4.1

STAR Awards

Page 18: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Health and Safety

Accommodation & Hospitality Services

Page 19: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Accident & Incident Reporting

Page 20: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Accident, Incident or Near Miss?

An accident The HSE define an accident as “any unplanned event that resulted in injury or ill health of people, or damage or loss to property, plant, materials or the environment or a loss of business opportunity”. Example: A window cleaner dropping a bucket from a height, which caused injury to a person underneath         A “near-miss” incident A “near-miss” incident can be defined as, “any event, which under slightly different circumstances, may have resulted in injury or ill health of people, or damage or loss to property, plant, materials or the environment or a loss of business opportunity”. Example: A window cleaner dropping a bucket from a height, which just missed a person standing underneath   

Dangerous occurrence A dangerous occurrence can be defined as, “any incident that has a high potential to cause death or serious injury” and are specified by the Reporting of Incidents, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995.

Page 21: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Did this get reported?

Page 22: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Our Reports

  Jan Feb Mar April May June July Aug Sept Oct Nov DecAccidents 10 8 5 7 8 4 22 12 9 12 8 8 6Accidents 11 5 4 8 6 6 5 7 8 7 5 3 4Accident 12 9 4  9 2 5 9 4          RIDDOR 11 0 1 0 1 0 0 0 0 0 0 0 0RIDDOR 12 1 0  0 1 0 0 0          Environmental 11 0 0 0 0 0 0 0 0 0 0 0 0Environmental 12 0 0 0 0 0 1 0          

Page 23: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

What Must We Do?

• Record all accidents to employees and visitors. • Monitor accidents. • Identify trends and implement new procedures if necessary.• Report to RIDDOR or possibly HSE.• Provide clear guidelines on incident reporting and inform staff on the first

day of their employment.

What Must You Do?

• Co-operate with your employer by reporting all accidents/incidents and near misses

Page 24: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Report ALL health and safety ACCIDENTS/INCIDENTS & NEAR

MISSES to your supervisor or via the RED BUTTON.

Remember: Today’s near miss could be tomorrow’s accident

Page 25: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Page 26: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Page 27: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Stress Awareness Questionnaire

Page 28: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

Stress Awareness Questionnaire

Page 29: Accommodation & Hospitality Services Ops Team 1 Staff meeting 26 th February 2015 Please sign both attendance lists

Accommodation & Hospitality Services

AOB