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ACCLAIMRECOGNISING LEADERS ACROSS THE GLOBAL WEALTH MANAGEMENT INDUSTRY

THROUGH THE WEALTHBRIEFINGASIA AWARDS PROGRAMME

September 2016

EXCLUSIVETHE 2016 WEALTHBRIEFINGASIA HONG KONG & SINGAPORE AWARDS WINNERS

THANK YOUOUR THANKS GO TO THE FOLLOWING FOR ALL THEIR HELP AND GENEROUS SUPPORT

IN MAKING OUR WEALTHBRIEFINGASIA HONG KONG & SINGAPORE AWARDS OF 2016 A HUGE SUCCESS

3ACCLAIM | WealthBriefingAsia Recognises Leaders Across the Global Wealth Management Industry

The WealthBriefingAsia Awards salute management firms and the individuals in the sector as the industry continues to face the challenges – and great opportunities – of a rapidly-growing cohort of high net worth and ultra-HNW individuals. This ward programme shines a light on those who set the pace in driving an industry forward; such achievements are not always fully appreciated. What these awards can show is the breadth and depth of the offerings in Asian wealth management; they are also a great chance for practitioners to see how their peers perform and spur them to greater things. Awards are excellent ways to keep a sector on its toes.

A crucial element is the judging process. A panel of judges, drawn from senior figures in banks, technology firms, multi-family offices, consultancies and other relevant institutions sifts through entrants’ submissions to draw up the winners. Judges are invited for their knowledge and experience in the sector. When decid-ing whether to put a firm/individual on a shortlist, and to pick the eventual winner, the majority of the weight in reaching a decision is based on the quality of the submission made by candidates. Remember, to be eligible for an award, a person or firm has to enter the process. An important point also is that judges are divided into groups so that they don’t scrutinise entrants from the same sector in which a judge works. This is of course designed to prevent conflicts of interest, bias and access to possible confidential information. Readers can find the list of judg-es on this news organisation’s websites. The judges also review the categories for awards and sometimes, in response to feedback, new categories have been rolled out and others have been retired or changed.

Winning such awards is clearly a big boost for a firm or individual in marketing themselves and putting their names out into the market. And to win such an award is peer-based recognition of sustained hard work and excellence. Wealth man-agement is an industry that is ultimately dependent on the dedication, probity and entrepreneurial vigour of those who work in it. These awards are a clear testimony to those virtues.

FOREWORDTom Burroughes, Group Editor, WealthBriefingAsia

CONTENTSWEALTHBRIEFINGASIA HONG KONG & SINGAPORE AWARDS JUDGING PANEL ..................................................... 4

INTERVIEWS:ERI Bancaire ............................................................................. 9Intertrust .................................................................................... 11LGT Private Banking ................................................................. 13UOB Private Bank ..................................................................... 15

WEALTHBRIEFINGASIA HONG KONG AWARDS WINNERS IN FULL ................................................... 16

WEALTHBRIEFINGASIA SINGAPORE AWARDS WINNERS IN FULL ................................................... 19

WEALTHBRIEFINGASIA HONG KONG & SINGAPORE AWARDS ATTENDEE LIST ....................................................... 23

OVERVIEW OF THE ASIAN WEALTH MANAGEMENT SECTORThe Asian industry has been marked by consid-erable growth, and some strategic reposition-ing and a few twists and turns in recent years. While not immune to wider global trends, and to decelerating economic growth in China, data continues to point to a region that is on the up. For example, according to the latest Capgem-ini report on global wealth trends, the Asia-Pa-cific region has leapfrogged North America as home to the most wealth held by high net worth individuals, with $17.4 trillion, ahead of North America’s $16.6 trillion. Asia has been a relative beacon of light during recent uncertain econom-ic times, boasting 5.1 million high net worth indi-viduals, ahead of 4.8 million for North America. The strong performance in Asia helps explain why, with some exceptions, international wealth management firms have been trying to expand their regional presence and enter local markets. Not all banks have succeeded, however, and

some, such as Societe Generale and Barclays, have sold local private banking businesses to local players.

A noticeable trend has been how Asia has been at the forefront of developments in fintech, rather than a follower. To pick one example: Credit Suisse chose Singapore as the launch venue for its global rollout of mobile private banking; Sin-gapore’s higher education and business school organisations play host to fintech “incubators”. Hong Kong, always keeping a wary eye on its big wealth management rival, is making similar moves. In fact, it is arguable that Asia is ahead of North America and Europe in some respects when it comes to digital developments and dis-ruptive technologies in financial services.

Asia is seeing developments such as the maturation of those “first-generation” wealth builders; there is growing interest around ro-bust transfer of wealth to the next generation.

Structures to make such transfers work are in-creasingly in evidence. For example, the family office sector in Asia is still young, but has huge potential. Asia is also seeing movement towards the launch and development of independent wealth firms that work with advisors and banks. Big brands still matter arguably more than in other regions of the world. Even so, the market is becoming more varied in the type of wealth management players out there.

Asia is also an extraordinarily varied region, and the awards are structured in such a way as to try and capture this patchwork of client needs and types, recognising the importance of wealth managers who can rise to the challenge.

These awards help to sum up the direction of travel of the Asian wealth management industry, and celebrate the innovators and recognise also those who, day in, and day out, deliver quality service that clients expect.

4 ACCLAIM | AUGUST 2016

Independence, integrity and genuine insight are the watchwords of the judging process with the judging panels made up of some of the industry’s

top trusted advisors and bankers.

JUDGING PANELThe 2016 WealthBriefingAsia Hong Kong & Singapore Awards programmes

were focused around three main category groupings: experts (individuals and teams), products and services for wealth managers and

clients, and institutions of all sizes and types in the Asian market.

DR. MARIO A. BASSIHead of New BusinessPrivate Wealth Network

SUSAN COLLINSDirectorLandgrove Private Office

MARTIN CRAWFORDChief Executive OfficerVistra Group

CHRISTIAAN DE BRUYNDirector of Trust ServicesTrident Trust Hong Kong

MICHAEL BLAKEChief Executive Officer, Private Banking AsiaUnion Bancaire Privee

ANDREW AUCo-Founder and Chief Executive OfficerAGDelta

EVRARD BORDIERChief Executive OfficerBordier & Cie, Singapore

PIERRE BAERChief Executive OfficerIBBM

WILLIAM AHERNPrincipalFamily Capital Conservation


As part of the judging process, a shortlist was identified from the hundreds of entries received for these awards and the judges met for a round-table discussion to agree

the winner for each category.

The judges were split into groups, dependent on their industry.

So trusted advisors were responsible for judging the private banking categories and private bankers judged the trusted advisor categories.

This was to ensure that commercially sensitive information was kept confidential and conflicts of interest were avoided.

JONATHAN HOLLANDSManaging DirectorCarraway Group

KWONG KIN-MUNHead of Wealth Management Coverage, Southeast AsiaDeutsche Asset & Wealth Management

JAY KRAUSEPartner, Head of Wealth Planning AsiaWithers Singapore

JEROEN KWISTManaging Director - Head of APAC & EUBNY Mellon International Wealth Management

ANTOINETTE HOONPartnerPwC

ROLF GERBERMember of the Board of DirectorsLGT Bank (Singapore)

MIMI HUTTONOf CounselWithers

RICHARD GRASBYPartnerMaples and Calder

SEAMUS DONOGHUEChief Executive OfficerAllocated Bullion Solutions


PATRYCJA OSELKOWSKAExecutive DirectorEY

SIMON NGManaging Director, Private Banking, North Asia & Wealth Solution, AsiaBMO (Bank of Montreal) Private Bank

IAN POLLOCKRegional Head of Private Bank International, North AsiaABN AMRO Private Banking

BERNARD RENNELLChief Executive, Asia Pacific Global Head, Private Wealth SolutionHSBC Private Bank

BASSAM SALEMRegion Head, Asia PacificCiti Private Bank

RICHARD NORRIDGEPartner & Head of Private Wealth - AsiaHerbert Smith Freehills

JULIA LEONGPartner, SingaporePwC

MICHAEL OLESNICKYSpecial AdvisorKPMG

JACQUELINE LOHSenior Vice-President, Private Wealth SolutionsHSBC Private Bank

PHILIPPE LEGRANDChief ExecutiveLondon & Capital, Asia

PHILIP MARCOVICIOffices of Philip Marcovici

EVA LAWFounder and Chairman - Association of Family Offices in Asia Association of Private Bankers in Greater China Region


ANTON WONGManaging Director, Head of Key Client GroupBNP Paribas Wealth Management, Asia Pacific

SALLY WONGChief ExecutiveHong Kong Investment Funds Association

CHRISTOPHER TEOChief Executive Officer and DirectorProfessional Investment Advisory Services

VICKY WONGManaging Director and Head of Key Client SolutionsLGT Bank (Hong Kong)

PETER TRIGGSManaging Director, Regional Wealth PlanningDBS Private Bank

JOSEPH TAMExecutive Vice President, Head of Private Banking & Wealth ManagementWing Lung Bank

BRUCE WEATHERILLChief ExecutiveWeatherill Consulting

STEVEN SEOWHead of Wealth Management, AsiaMercer

G e n e v a L o n d o n L u g a n o L u x e m b o u r g P a r i s S i n g a p o r e Z u r i c h

www.olympicbankingsystem.com

Ready for your digital transformation


ERI specialises in the design, develop-ment, implementation and support of an integrated, real-time banking software

package: the OLYMPIC Banking System which has the largest installed international private banking client base of any vendor. Therefore ERI has offices in many of the key wealth man-agement centres, including Singapore. With an extremely experienced workforce, ERI is able to ensure that the OLYMPIC Banking Sys-tem is at the leading edge of change in the wealth management sphere, while also provid-ing support to customers in over 50 countries.

Having been voted best in class in the Port-folio Management category in both Singapore and Hong Kong illustrates our company de-velopment and the investment we continue to make year-on-year in the product.

What set you apart from your peers this year? We won the award in the Portfolio Management category four times in a row this year (Switzer-land, Europe, Hong Kong and Singapore). We believe the jury recognised the significant level of development that has been invested in our portfolio management module which provides an extensive functional coverage in this area. This is the result of continuous and on-going investment by ERI in the system’s capabilities.

In addition historically, most of ERI’s origi-nal clients were private banks and wealth/as-set managers and OLYMPIC Banking System became best known as a system for private banking and wealth/investment/asset man-agement. Capabilities have evolved to provide a wide range of integrated processing well be-yond its original capabilities, and now encom-pass most sectors of core banking, including retail, commercial, corporate, universal, and wholesale banking. We believe that our spe-cific expertise across the full range of wealth management products and services continues to remain an asset and provides significant added-value to our customers.

How have your colleagues contributed to the success of your organisation?The award is undoubtedly a result both of the esteem in which the industry holds the OLYM-PIC Banking System, and the investment that ERI has continued to make in the application. Both these are the fruits of a strong collabo-rative team effort. As a company with a con-sequent number of skilled professionals ex-clusively dedicated to the development and

support of the OLYMPIC Banking System, the award recognises the dedicated work of colleagues and the continuing support of our clients.

What will you do to keep to the standard of an award-winner and push ahead in the future?ERI has been recognised in winning awards several years running, which is clearly an in-dication of the on-going commitment to our clients and the product. We will be continuing to enhance the product and our overall offer-ing over this next year. We are also working on extending our geographical coverage even further, which in itself will also bring further functionality to the product as well as enhanc-ing the experience of our teams in servicing additional locations.

What have been the challenges in obtaining excellence?ERI has always been dedicated to only one thing: the OLYMPIC Banking System. As such all our energies go into developing and sup-porting the one application, rather than main-taining a stable of products. We are convinced that this dedication to quality and consistency has been important in enabling us to show con-tinuing excellence. Excellence however does not come about without the right mindset in the team, and a continuing, consistent, effort to ensure quality and cost-effectiveness.

In which areas are you improving and developing?ERI has a road-map for the product which runs over the next few years. This is vision and planning is something which is absolutely necessary to show to our customer base, and the industry as a whole, that not only are we firmly committed to continuing to invest in the product, but that the investment and develop-ment of the various facets of the application is something which will continue going forward. It is very important to give customers the re-assurance that the product will continue to keep up not only with changes in the business models you see in the industry, but also with changes in technology. This ensures that any customer’s investment in the product contin-ues to be relevant, and at the same time pro-vide maximum effectiveness and cost-efficien-cy. Areas we are continuing to invest in include portfolio management, investment advisory services, client on-boarding and the impact of

further digitalisation on the industry in general.

Whom do you look up to for inspiration and examples to emulate and compare yourself against, either inside or outside the wealth management industry?There are a number of people and companies that inspire us. It’s very important to keep a close eye on what is happening in the indus-try and amongst our customers in particular. However, it’s also essential to look outside the sector and see what is happening not only in other sectors of the financial services industry but also in technology, and to a degree other sectors such as retail. Inspiration and ideas can come from a variety of sources, and it’s important to be continuing monitoring devel-opments to see what could be inspirational or even just useful in the sectors we serve. As a company and an application we serve a num-ber of sectors in the financial services sector, which helps us monitor news ideas and con-cepts.

What do you hope will be the main consequence of achieving this accolade?There are multiple consequences from winning these prestigious awards. They provide a ba-sis for encouraging and motivating our teams to continue to persevere in serving our cus-tomers and in developing the product. They also serve to reaffirm to our customers that they have made the right choice in investing and using the application in their businesses. Even though customers are able to see, every day, the benefits that the application brings to their business, they also find it reassuring when their peers confirm, by the awards, that they have made the right choice in deciding to use our product. Finally the awards also indi-cate to the wider industry that the application is, and continues to be, a leader in its field and that it is recognised as such by many of the leading institutions and personalities in our sector.

How will you use the award to raise profile in the industry and among clients? We have already communicated widely how proud we are to have received, for yet another year, these symbols of recognition of excel-lence, and we will continue doing so over the coming months. We also expect to continue to work with WealthBriefingAsia, amongst others, to communicate with, and receive feedback from, the industry as a whole.

Adrian Williamson, of ERI’s Singapore office tells Tom Burroughes from WealthBriefingAsia why ERI keeps winning awards in the

Portfolio Management category.

PORTFOLIO MANAGEMENT – AUTOMATED AND INTEGRATED IN THIS AREA OF ROBO-ADVISERS


Intertrust has been a world-leading provider of trust and corporate services for more than 60 years. Amongst other services, Intertrust

Private Client Services provides specialist fidu-ciary and administration services for structures created for personal, enterprise ownership or family wealth management and preservation.

We provide our clients with the essential ser-vices required to support their entrepreneurial, personal, family, commercial and charitable interests from formation to administration and fiduciary services for a range of different dis-cretionary and corporate trust vehicles.

Intertrust Hong Kong was the winner of the best “Independent Trust/Fiduciary Company” at WealthBriefingAsia Awards 2016.

This is the first time Intertrust Hong Kong participated in the WealthBriefingAsia Awards or similar industry awards of this nature. “I am very proud that our achievements have been rec-ognised”, says Alice Lau, head of private client services. “Our professional team is dedicated to providing quality and client-centric services to our private and corporate clients. Receiving this award is a great compliment to the team at Intertrust for their hard work and dedication.”

Intertrust has a strong and stable private client team of experienced and qualified pro-

fessionals based in Hong Kong and other key jurisdictions. “We have the ability to offer consistent professional trust administration by dedicated personnel. We pride ourselves on our professional capabilities and the stan-dard of integrity and technical knowledge we are able to offer to our clients.” Lau said. “It is really about trust between the client and us. Our clients appreciate our responsiveness, personal approach, technical knowledge and attention to detail,” she continued. Intertrust has been in Hong Kong since 1976; some of our private clients have been with the compa-ny since that time.

Intertrust is a publicly listed company on the Euronext Stock Exchange which ensures the company applies the highest standards in service, integrity, governance and compliance, and the industry benchmark for regulators. The complexity and enhanced regulations is a big challenge to all trust practitioners in the industry. “We know the industry and anticipate changes in the regulatory landscape. We en-sure that our clients stay ahead and always comply to the regulatory requirements,” Chris-tian Heinen, managing director of Greater Chi-na, said.

Intertrust’s operations are not integrated with any financial institution, hence they are able to act independently and in the best in-

terest of their clients. This gives the guarantee to their clients that, Intertrust, as trustee, is or-ganised to provide adequate commitment to their duties.

Intertrust works with leading private banks in Hong Kong and China, as well as leading law firms and “Big Four” firms to provide the best service to our clients. Winning the award is yet another milestone in our drive to be recognised as one of the pre-eminent players in the mar-ket. “It definitely raised the awareness of the quality of Intertrust services and the leadership position we have in the market. It gives con-firmation to our clients and business partners that they are working with a quality service pro-vider and that their business is administered in safe hands,” Christian Heinen said. “We will continue to enhance and develop our services and adapt to the evolving needs of our clients. In parallel we continue to ensure highest stan-dard of governance of compliance coupled with exceptional client experience.”

Intertrust operates in 26 countries across Europe, the Americas, Asia and the Mid-dle-East through a network of 37 offices.

“Heritage”, “reputation”, “independence”, “integrity” and “genuine insights” were the key aspects that helped set Intertrust apart from the other shortlisted firms.

Christian Heinen, Managing Director - Greater China and Alice Lau, Executive Director & Head of Private Client Services, tells Tom Burroughes

from WealthBriefingAsia why Intertrust is different from its peers.

INTERTRUSTHERITAGE – REPUTATION –

INDEPENDENCE – INTEGRITY – GENUINE INSIGHTS

“IT DEFINITELY RAISED THE AWARENESS OF THE QUALITY OF INTERTRUST SERVICES AND THE LEADERSHIP POSITION WE HAVE IN THE MARKET. IT GIVES CONFIRMATION TO OUR CLIENTS AND BUSINESS PARTNERS THAT

THEY ARE WORKING WITH A QUALITY SERVICE PROVIDER AND THAT THEIR BUSINESS IS ADMINISTERED IN SAFE HANDS.”

Seeing the potential for your wealth and investments is an art we have cultivated over generations.

LGT. Your partner for generations. www.lgt.com/asia

We create value for your family.

FT-Asia_Award_297x210_V4.indd 1 12.07.16 08:24


LGT is a leading international private bank-ing and asset management group that has been owned and managed by the

Liechtenstein Princely Family for more than 80 years. As per 31 December 2015, LGT man-aged assets of SFr132.2 billion ($132.2 billion).

The bank offers personalized investment ad-vice, expertise in global markets, active portfo-lio management, and provides a suite of family governance and philanthropy services. LGT employs around 2,200 people and has offic-es in 20 locations including: Europe, Asia and the Middle East. With a pool of talent based across booking centres in Liechtenstein, Swit-zerland, Austria, Hong Kong and Singapore, it aims to share with clients the wealth plan-ning expertise acquired by the owner family - a family that has preserved its wealth for over 30 generations.

LGT was awarded “Best Private Bank – Cli-ent Service” at the WealthBriefingAsia Hong Kong Awards 2016 at a gala dinner held at JW Marriott on 2 June.

What set you apart from your peers this year? In Asia, LGT has been a key private banking player over the past decade with strong and sustainable growth. With 30 years in Asia, LGT is one of the region’s most innovative, ser-vice-oriented and stable banks.

With an AuM in Asia of $25.4 billion as of December 2015, LGT counts among the top fifteen private banks in Asia. Of the 20 largest private banks by assets under management in Asia, LGT also had the highest Tier 1 ratio of 20 per cent out of a regulatory minimum of 12 percent, making us one of the best capitalised financial groups in the world and is also the largest bank in the Principality of Liechtenstein.

We have a comprehensive banking plat-form and as a result, we can service any kind of client, regardless of their investment styles and choices. We also have a multicultural ap-proach to hiring, and this has enabled us to attract a broad spectrum of clients from nu-merous regions.

Moreover, the fact that we are owned by the Princely Family of Liechtenstein enables us to approach private banking from a very unique perspective. When we talk to our clients about long term financial planning and legacy, we

can share with them some of the experiences of the Princely Family, who have successfully maintained prosperity and harmony for over 30 generations. Our clients tell us that one of the things they value most about LGT is the fact that while global in reach, we remain nimble, responsive and efficient by maintaining a flat management structure with a strong balance sheet and stable ownership.

We have great consistency and continuity in terms of staff - many of whom have been with the bank for many years. We hire the most ex-perienced relationship managers with a prov-en track record and tap on the knowledge of specialists in a broad diversity of disciplines to craft innovative, and ultimately rewarding, financial solutions for each client.

What do you want readers to know most about LGT’s track record in Asia?We think in terms of generations and focus on steady and sustainable growth rather than on short-term targets. Our long-term strategies bring stable and consistent returns even in volatile times. Among other things, we have a large, dedicated in-house investment team, a wealth planning team that specialises in com-plex structuring, succession counselling, full capabilities in trading, credit and so on.

Moreover, our platform fully embraces open architecture, minimising the risk of conflict of interests between the bank and our clients. We listen to our clients and treat them as our part-ners. Clients also appreciate the opportunity to participate in the same investment oppor-tunities as the Princely Family. We call this the Princely Portfolio - this is our flagship product and sets us apart from our competitors, since the interest of our clients is fully aligned with that of the bank.

What will you do to keep to the standard of an award-winner and push ahead in the future?We are delighted to be recognised as the best private bank for client service in the region. This is testament to our business model which has a strong client focus and takes a conservative approach with a long-term view. We will contin-ue to be innovative and provide our clients with a high degree of stability, which is highly valued in today’s challenging environment.

Dr Henri Leimer, CEO, LGT Private Banking in Asia speaks with Tom Burroughes from WealthBriefingAsia about their recent achievement.

LGT: A UNIQUE APPROACH TO

PRIVATE BANKING

“WE THINK IN TERMS OF GENERATIONS AND FOCUS ON STEADY AND SUSTAINABLE GROWTH RATHER THAN ON SHORT-TERM TARGETS. OUR LONG-TERM STRATEGIES BRING STABLE AND CONSISTENT RETURNS EVEN IN VOLATILE TIMES.”

S13393 - UOB PB Wealth briefing asia awards Advert (w210 x h297mm) FA.indd 1 26/7/16 6:08 PM


UOB Private Bank is an integral part of United Overseas Bank Limited (UOB), a leading bank in Asia with a global net-

work of more than 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

Since its incorporation in 1935, UOB has grown organically and through a series of stra-tegic acquisitions. We are a stable bank with a good credit rating (Aa1 by Moody’s and AA- by Standard & Poor’s and Fitch Ratings respective-ly) and total Capital Adequacy Ratio of 15.6%.

In Asia, UOB operates through its head of-fice in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and representative offices.

UOB wealth management’s assets un-der management, which includes that of the private bank, grew to S$88 billion as at June 2016, up 83 per cent from five years ago.

UOB Private Bank was named Best Private Bank in Southeast Asia at the WealthBriefin-gAsia Awards 2016.

What differentiates UOB Private Bank from your peers? Through UOB Private Bank’s one-bank ap-proach, we have seen very good referral flows across the bank. We believe in working as one bank to meet our customers’ corporate, com-mercial and private banking needs. This client servicing philosophy also extends to the re-gion in our key markets of Malaysia, Thailand and Indonesia.

For instance, given UOB’s strength in mort-gage financing, several mortgage clients are now also private bank clients as they can enjoy the same consistent service and expertise that they have enjoyed with UOB. Likewise, many of UOB Private Bank’s clients also use the Bank’s corporate and commercial financing solutions as well as retail banking services to support their business activities and personal financial needs.

At the heart of building our business, is our values, the long-term mindset that we take and the steady, growth-oriented solutions that we offer. For us, it comes down to the key princi-ples of trust, honesty and integrity. These are values that all our relationship managers are expected to have and are also why many long-time clients and even their next-generation, choose to carry on the tradition of banking with UOB. From the bankers we hire to the invest-ment solutions we offer, our values are at the core of everything we do.

How have your colleagues contributed to the success of your organisation?We brought in a new management team two years ago. One of our first hires was Neo Teng Hwee, Chief Investment Officer as well as Head of Investment, Product and Solutions. Dr Neo has more than 20 years of experience including regional management roles in in-vestments and money management, as well as asset management focusing on sovereign wealth funds. Under Dr Neo, two teams were also recruited – one to specialise in fixed in-come and derivatives and another, to manage discretionary mandates for customers.

Another key hire was Executive Director, Head of Risk Management, Alex Sim. He over-sees the middle office function, which covers a broad range of front-to-back functions, such as client on-boarding, trade support, credit monitoring and business change. Mr Sim has over 15 years of experience in wealth manage-ment, cutting across various functions includ-ing risk, compliance and business change.

We have also hired regional market heads who are veteran private bankers with more than 30 years of private banking experience, and a business management head who man-ages business planning and administration, front-to-back project management as well as training.

Underpinning this are the existing employ-ees who have invested in the foundation of the private bank through their hard work and dedication.

Since then, we have doubled our number of Relationship Managers from 50 in 2014 to 100 today. Total private wealth employees have grown to around 300, underscoring our commitment to the local private banking talent pipeline.

With this team of strong players and their proven track record, we are confident of tap-ping into their areas of expertise to drive the private bank’s vision together and deliver per-formance for our clients.

What are some challenges you face in your business?Singapore is a regional financial and wealth management hub, with keen competition among financial institutions to offer differen-tiated products and services. It is no longer enough to just deliver on a client’s financial goals but to ensure that we do so sustainably, especially in the current volatile environment. Adding to this is the shortage of experienced

bankers that are of good quality – something that the industry as a whole continues to grap-ple with.

What is rewarding for me is that I’m seeing results from hiring the right people, helped by the fact that we are a stable bank with solid capital. UOB Private Bank is increasing its cus-tomer base, providing the banking services cli-ents are looking for, while growing its profits. In fact, I have also been approached by private bankers in the industry who are excited by the transformation taking place here.

Today, we are known as a bank that sup-ports our clients through economic cycles for the long term, and this is a legacy that both our clients and employees appreciate. By attract-ing and retaining talent, we continue to raise the bar in the products and services that we offer our clients.

In which areas are you improving and developing?Our priority this year is to enhance our infra-structure and business processes, by stream-lining front-to-back processes and leveraging technology to improve operational efficiency and productivity. Our ultimate aim is to deliver a client experience that is consistently unique to UOB.

UOB Private Bank is upgrading its core sys-tem, automating risk management capabilities, and rolling out a client engagement tool that provides a 360-degree view of clients’ profiles and investments, along with relevant news, anytime and anywhere. This will ease commu-nication between our client advisers and clients.

What inspires your success? As one of Asia’s leading banks, UOB places an emphasis on values. This is something that resonates with me, and is at the core of how I manage my team and run the business. We can only be successful as private bankers when we are able to gain our clients’ trust.

With our clients at the heart of all we do, we will continue to invest in the right people, improve our processes, as well as deliver products and services that are based on their needs.

The WealthBriefingAsia awards is a presti-gious benchmark for the industry and the award validated our standing as a top private bank in Asia. This is further inspiration for me and my team to deliver the highest level of service to our clients as we help them to protect and grow their wealth for generations to come.

Ms Ong Yeng Fang, Managing Director and Head of UOB Private Bank, tells Tom Burroughes from WealthBriefingAsia of the bank’s client servicing philosophy.

UOB PRIVATE BANK - WORKING AS

ONE BANK


THE WEALTHBRIEFINGASIA HONG KONG AWARDS

WINNERS 2016

HNW/UHNW TEAM

AWARDS WealthBriefingAsia HONG KONG

2016

INTERNATIONAL CLIENTS TEAM


2016

PRIVATE BANKING CATEGORIES

BEST PRIVATE BANK – INVESTMENT MANAGEMENT PLATFORM


2016

BEST PRIVATE BANK – CLIENT SERVICE


2016

DOMESTIC CLIENTS TEAM


2016

PURE PLAY PRIVATE BANK


2016

OVERALL PRIVATE BANK - GREATER CHINA


2016

WEALTH MANAGEMENT TECHNOLOGY CATEGORIES (open to technology vendors only)

PORTFOLIO MANAGEMENT


2016

COMPLIANCE


2016


INVESTMENT MANAGEMENT CATEGORIES

ON-BOARDING


2016

INNOVATIVE CLIENT SOLUTION


2016

WEALTH MANAGEMENT TECHNOLOGY CATEGORIES (open to any organisation)

ALTERNATIVE INVESTMENT MANAGER


2016

FX SOLUTION PROVIDER


2016

FUND MANAGER


2016

PRIVATE INVESTMENT OFFICE/MULTI-FAMILY OFFICE


2016

INDEPENDENT WEALTH MANAGER – EDITOR’S AWARD


2016

PRIVATE CLIENT CATEGORIES

LEGAL TEAM


2016

PHILANTHROPY OFFERING


2016

TAX/ACCOUNTANCY TEAM


2016

INDEPENDENT TRUST OR FIDUCIARY COMPANY


2016


LEADING INDIVIDUAL (ADVISORS)


2016

LEADING INDIVIDUAL (BANKERS)


2016

OTHER WEALTH MANAGEMENT CATEGORIES

OUTSTANDING CONTRIBUTION TO WEALTH MANAGEMENT THOUGHT LEADERSHIP


2016

LIFETIME ACHIEVEMENT


2016

PHILIP MARCOVICI

INTERNATIONAL FINANCE CENTRE


2016

BERNARD RENNELL

RICHARD WEISMAN

OFFICES OF PHILIP MARCOVICI


THE WEALTHBRIEFINGASIA SINGAPORE AWARDS

WINNERS 2016

HNW TEAM

AWARDS WealthBriefingAsia SINGAPORE

2016

INTERNATIONAL CLIENTS TEAM


2016

PRIVATE BANKING CATEGORIES

BEST PRIVATE BANK – INVESTMENT MANAGEMENT PLATFORM


2016

BEST PRIVATE BANK – CLIENT SERVICE


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