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F.No. 4-14/2015-AICMinistry of Social Justice & Empowerment

Department of Empowerment of Persons with Disabilities******

5th floor, Paryavaran Bhawan, CGO Complex,New Delhi,

Dated. 13.05.2016

Subject:- Bid for conducting access audit of the identified buildings/infrastructure in 12 cities.

The Department of Empowerment of Persons with Disabilities, Ministry of Social Justice and Empowerment, Government of India, invites bids from empanelled Access Auditors for conducting Access Audit in 12 cities for the identified buildings/infrastructure under Accessible India Campaign. Details of Request for Proposal (RFP) is enclosed herewith.

2. The empanelled Access Auditors are invited to submit their bids as per the details given in the RFP, strictly adhering to the provisions and conditions made therein by 12:00 Noon, 27.05.2016

3. This is issued with the approval of Competent Authority.

(Sanjay Singh)Under Secretary to the Government of India

Telephone: 24369047

To

1. Svayam-National Centre for Inclusive Environments, Jindal Centre, 12 Bhikaji Cama Place, New Delhi- 110066.

2. Shishu Sarothi Centre for Rehabilitation & Training for Multiple Disability, Birubari, Guwahati, Assam.

3. Samarthyam, National Centre for Accessible Environments, B-181, Mansarovar Garden, New Delhi-110015.

4. Nature Nurture Architects Planners, E-3, Saraswat colony, Laburnum Road, Gamdevi Mumbai-400007.

5. School of Planning & Architecture, Bhopal, Neelbad Road, Bhauri, Bhopal (M.P).

6. Association for Disabled People, Basti Vikas Kendra, F-1, Sunder Nagri, Delhi-110095.

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7. Dr.Gaurav Raheja, Associate Professor, Deptt. Of Architecture & Planning, IIT Roorkee- 2470667, Uttarakhand.

8. CBM India Trust, Bangalore, #140, ‘Commerce Cube”, 3rd Floor, 5th Main, Puttannachetty Road, Chamarajpet, Bangalore-560 018.

9. V-shesh Learning Services Private Limited,Surya, 2nd floor, 8/16, Seethammal Extension 2nd Cross Street, Alwarpet, Chennai-600018.

10. ARUSHI, Office 1, Shivaji Nagar, Behind MPEB Office, Bhopal-462016. 11. CORD, Chinmaya Organisation For Rural Development, Sidhbari-176057,

District Kangra, Himachal Pradesh, India. 12. The Lebprosy Mission Trust India,CNI Bhawan, 16 Pandit Pant Marg, 3rd

Floor, NewDelhi-110001.13. SAMA FOUNDATION, No. 47/48,59th Cross, 17th A Main, Rajajinagar, 5th

Block, Bangalore-560010. 14. Dr. Kavita Murugkar, Head, Universal Design Centre, Dr. Bhanuben

Nanavati College of Architecture, Pune. 15. DEOC,Creating an inclusive world ,1139, 13th Cross, 1st Phase, 1st stage

Chandra Layant, Bangalore. 16. Swabhiman, State Disability Information and Resource Centre, A-98,

Budhanagar, Bhubaneswar, Odisha-India. 17. Ekansh, Awareness, Acceptance Sensitization & inclusion, Office and

Training Centre: Amit Samruddhi, 2nd Floor, Jungli Maharaj Road, Pune- 411004.

18. Handicare, Indian Association of Persons with Disabilities, 15/1, Chowdhary Square, Near Mahanagar Rly. Crossing, Lucknow-226 007.

Copy to:

NIC Cell, DEPwD for uploading the document on website on DEPwD.

No. 4-14/2015-AICGovernment of India

Ministry of Social Justice & Empowerment2

Department Empowerment of Persons with Disabilities

Dated: 13.05.2016

1. Request for Proposal

It is the vision of the Government to have an inclusive society in which equal opportunities and access is provided for the growth and development of Persons with Disabilities(PwDs) to lead productive, safe and dignified lives. In this direction, the Department of Empowerment of Persons with Disabilities (DEPwD), Ministry of Social Justice & Empowerment has decided to launch the “Accessible India Campaign (Sugamya Bharat Abhiyan)” as a nation-wide flagship campaign for achieving universal accessibility for PwDs.

2. One of the target under the objective of enhancing the proportion of accessible government buildings under nation-wide Accessible India Campaign is to conduct accessibility audit of most important government buildings and converting them into fully accessible buildings. Access audits are an important means of ensuring accessibility and must cover all stages of the process of planning, design, construction, maintenance and monitoring and evaluation.

3. In this respect, Bids are invited from the empanelled organizations for conducting access audit of the identified buildings in 12 cities. Details of these public buildings/infrastructure category wise are attached as Annexure ‘A’. The component wise access audit cost ceilings are available on Department’s website i.e. www.disabilityaffairs.gov.in under the link Accessible India Campaign.

4. The empanelled access organizations are requested to submit their city wise Bids in sealed envelopes by 27.05.2016, Time: 12.00 Noon.

5. The terms and conditions of allocations are given as under:-

(i) Bidders are advised to ensure the details of building/infrastructure like numbers of floors in the building , numbers of building in the complex/infrastructure from their side before quoting.

(ii) The bids are to be submitted city wise.(iii) The order of access audit shall be given city wise only. (iv) The financial evaluation of bids shall be carried out based on city wise

cost only.(v) Details of city wise breakup of cost shall be shown separately

considering the details of Building/infrastructure like numbers of floors in the building , numbers of building in the complex/infrastructure.

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http://www.disabilityaffairs.gov.in/

(vi) The bidders shall submit bid for all the buildings/infrastructure of a city, including cost for each buildings in a category.

(vii) A partial bid submitted for some of the buildings/infrastructure in one city will not be considered and will be summarily rejected without any further correspondence.

(viii) The bid must be made keeping in mind that the listed buildings/infrastructure shown in Annex A are being considered as single units. For example, a Secretariat/complex/university/premises may include multiple buildings within the premises. In such cases, the bid is to be made for the entire complex/secretariat as one unit. Details of cost (building-wise) breakup shall be shown separately.

(ix) The bid is to be made for the entire building/infrastructure as a single unit irrespective of floors/blocks it may have and not as a separate floor/block.

(x) After submission of cost estimation, if the organization is selected for a particular city, it will not be allowed to withdraw from the access audit by stating some reasons. In such cases, the organization will be black-listed.

(xi) The access audit has to be completed and report has to be submitted within 100 days from the date of the work order. The first 10 days will be for laisioning and coordinating with State Government agencies. The report shall have to be submitted within balance 90 days.

(xii) The report shall have to be given on prescribed format as per Annexure B separately in relation of each building/infrastructure.

(xiii) 80% of payment shall be released within 30 days of completion and submission of access audit report and its acceptance by the competent authority.

(xiv) Balance 20% of payment shall be released after submission of successful implementation of report by the audited organization. 20% of the bid amount will be deducted for submission of access audit repot beyond 7 days later than the deadline and 40% of the bid amount will be deducted, if report is submitted more than 14 days late. The Access Auditor would be blacklisted if the access audit report is not submitted within 120 days.

(xv) Selected organizations that will be issued work order, have to submit access audit report of the allocation of cities in two milestones. The first milestone will be 50% of the total number of buildings in each city and has to be completed within 55 days from the date of work order. The second milestone will be balance 50% of the total number of buildings/infrastructure and has be completed within 100 days of the date of work order.

(xvi) Ministry reserves the right to reject any bid without assigning any reasons and no further correspondence shall be entertained.

6.Special Terms and Conditions: The entire work shall be completed within a

maximum period of 100 days from the date of work order.

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7. Submission of Proposal

(i) Date of release of Tender: 13.05.2016

(ii) Last date for Submission of Bids: 27.05.2016

Time: 12.00 Noon.

(iii) Date of opening the Bids: 27.05.2016, Time: 03.00 P.M.

(iv) Venue: Department of Empowerment of Persons with Disabilities, Conference Room, 5th Floor, Paryavaran Bhavan, C.G.O. Complex, New Delhi-110003

(DEPwD will open all Bids in the first instance in the presence of bidder’s representatives who chose to attend, at the time, on the date and at the place specified.)

To be submitted to:

Shri Sanjay Singh,Under Secretary,Department of Empowerment of Persons with Disabilities,Room No. 514, 5th Floor, Paryavaran Bhavan, C.G.O. Complex, New Delhi-110003

Proposal must be submitted in the English/Hindi language on the requirements specified in this RFP.

Bidders must provide all requisite information under this RFP and clearly and concisely respond to all points set out in this RFP. Any proposal, which does not fully and comprehensively address this RFP, may be rejected. However, unnecessary elaborate brochures or other presentations beyond that deemed sufficient to present complete and effective proposals are not encouraged. Prices must be stated in Indian Rupees and Taxes (if any) should be specified clearly and separately.

Following submission of the proposals and their final evaluation, the DEPwD reserves the right to retain unsuccessful proposals. It is the responsibility of the bidder to identify any information of a confidential or proprietary nature contained in its proposal so that it may be handled accordingly. However, the DEPwD cannot guarantee confidentiality.

The Cost Estimation bids, duly complete in all respects, in sealed covers should reach by 12.00 Noon on 27.05.2016. Tenders received late will not be considered.

8. Scope of work5

Conducting access audit of the identified buildings in 12 cities under Accessible India Campaign.

9. Eligibility criteria:

Empanelled organizations for conducting access audit under Accessible India Campaign.

10. Evaluation of Financial bid

a. The financial bids shall indicate the cost estimate bid of access audit for given city wise only.

b. Conditional Bid shall be liable to be rejected.c. If there is discrepancy between the price/information quoted in words and

figures, the price/information in words would be treated as final.

11. Payments

i. 80% of payment shall be released within 30 days of completion & submission of access audit report of each building/infrastructure separately and its acceptance by the competent authority.

ii. Balance 20% of payment shall be released after submission of successful implementation of report by the audited organization.

12. Submission of Bid

The bidder shall bear all costs associated with preparation and submission of its bid. DEPwD will in no case be responsible or liable for those costs, regardless of the outcome of the tendering process.

Sealing and marking of Bids

i. The bids must be submitted as under:

The envelope shall be sealed and super scribed ‘Bid-DEPwD tender for Access Audit under Accessible India Campaign’

ii. The envelopes shall indicate the names and addresses of the bidder to enable the bid to be returned unopened in case it is declared late

iii. Telex, cable and facsimile bids will be rejected

Deadline for submission of Bids

i. Bids must be received by DEPwD at the address given not later than the time and date specified. In the event of the specified date for the submission of bids being declared a holiday for DEPwD, the bids will be received up to the appointed time on the next working day.

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ii. The Secretary, DEPwD may, at his discretion extend this deadline for submission of bids by amending the bid documents, in which case all rights and obligations of DEPwD and bidder previously subject to the deadline will thereafter be subject to the deadline as extended.

Late Bids

Any bid received by DEPwD after the deadline for submission of bids prescribed by the DEPwD will not be considered and/or returned unopened to the bidder. DEPwD will not be responsible for any postal delay or non-receipt/non-delivery of the bid. No further correspondence will be entertained on the subject.

13. Opening of Bids

DEPwD will open all Bids in the first instance in the presence of bidder’s representatives who chose to attend, at the time, on the date and at the place specified. The bidders’ representatives present there, shall sign a register evidencing their attendance. In the event of the specified date of the bid opening being declared a holiday for DEPwD, the bids shall be opened at the appointed time and location on the next working day.

14. Rejection of Proposals and Split Awards

The DEPwD reserves the right to reject any and all proposals if they are, inter alia:

received after the deadline stipulated in the Request for Proposal; not properly marked or addressed as required in the Request for

Proposal; delivered to other office locations than the one required in the

Request for Proposal; transmitted by facsimile;

15. Withdrawals and Modification of Proposals

Proposals may be modified or withdrawn in writing, prior to the proposal closing time specified therein. Proposals may not be modified or withdrawn after that time.

16. Confidentiality

This Request for Proposal or any part thereof, and all copies thereof must be returned to the DEPwD upon request. It is understood that this

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Request for Proposal is confidential and proprietary to the DEPwD, contains privileged information, part of which may be copyrighted and is communicated to and received by bidders on the condition that no part thereof or any information concerning it may be copied, exhibited or furnished to others without the prior written consent of the DEPwD. Notwithstanding the other provisions of the Request for Proposal, bidders will be bound by the contents of this paragraph whether or not they submits a bid or responds in any other way to this Request for Proposal.

17. Contract

Any contract resulting from this Request for Proposal will include the General Conditions of Contract.

For further queries you may contact at the address given below:

Shri Sanjay Singh,Under Secretary,Department of Empowerment of Persons with DisabilitiesRoom No. 514, 5th Floor, ParyavaranBhavan, C.G.O. Complex, New Delhi-110003

****

Annexure ‘A’

Accessible India Campaign

List of Public Buildings/Infrastructure (Category wise)

S. No. City Number of Buildings

1. Ahmedabad 162. Hyderabad 20

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3. Indore 504. Itanagar 255. Kohima 296. Port Blair 257. Vishakhapatnam 418. Shillong 239. Noida 4010. Agra 4011. Puducherry 3012. Ludhiana 21

TOTAL 0

9

Accessible India Campaign – Access Audits


AHMEDABAD

S. No. List of Buildings

PUBLIC BUILDINGS

1. I.T.I. Dholka

2. I.T.I. Bavla

3. I.T.I. Mandal

4. I.T.I. Sanand

5. I.T.I. Barvala

6. I.T.I. Detroj

7. I.T.I. Viramgam

8. Court Building – Dhandhuka

9. Sub Registrar Office - Dhandhuka

10. Mamlatdar Office - Dhanduka

11. Sub Treasury Office - Dhanduka

12. City Survey Office - Dhanduka

13. City Survey Office - Ranpur

14. Higher Secondary School - Cher

15. Higher Secondary School - Sodhi

16. Higher Secondary School - Bavaliyari

10



HYDERABAD


PUBLIC BUILDINGS

1. Matsya Bhavan, Masab Tank, Shanti Nagar

2. Dharmika Bhavan

3. Police Station, Neredmet, Near Tehsil Office

4. Dy. Commissioner of Police, Alwal Zone

5. Divisional Forest Office, Attapur Vg

6. Forest Office Building, Uppal

7. Telangana New & Renewable Energy Development Corporation Ltd.

8. Tehsil Office, Neredmet Road

9. District Sports Authority, RR District

10. Youth Training Centre, Rajendranagar

11. IIT Study Centre and IAS study circle, Rajendanagar

12. District Tribal Welfare Office, Khaithabad, Mandal

13. Commissioner of Proh. & Excise, T.S. Hyderabad

14. Pollution Control Board

15. SAMETI Complex, Old Malakpet

16. Indira Kranthi Pathankam

17. Children’s home Alwal

18. Office of the Commissioner and Director of Municipal Administrative Building

19. Junior Civil Court

20. Rural Water Supply & Sanitation Office

11



INDORE

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ITANAGAR


PUBLIC BUILDINGS

1. Department of Arts and Culture2. Department of Health and Family Welfare3. Department of Legal Metrology and Consumer Affairs4. Department of Supply and Transport5. Department of Agriculture6. Department of Audit and Pension7. Department of Civil Aviation8. Department of Administrative Training Institute9. Department of Account and Treasuries10. Department of Animal and Husbandry Veterinary11. Department of Cooperation12. Department of Tirap and Chanlang Affairs13. Department of Border Affairs14. Department of Disaster Management

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15. Department of Economics & Statistics16. Department of Election17. Department of Environment and Forest18. Department of Fire Service19. Department of Fisheries20. Department of Food and Civil Supply21. Department of Geology and Mining22. Department of Gazetter23. Department of Higher & Technical Education24. Department of Horticulture25. Department of Hydro Power Development



KOHIMA


PUBLIC BUILDINGS

1. Nagaland Civil Secretariat

2. Deputy Commissioner’s office

3. Police Headquarters

4. Commissions Building (Under Construction)

5. Nagaland Public Service Commission

6. Accountant General, Nagaland

7. Administrative Training Institute

8. Municipal Council

9. New Super Market

16

10. Indira Gandhi Stadium

11. Kohima Local Ground

12. Commissioner’s Office

13. Head Post Office

14. Kohima Science College

15. Kohima Arts College

16. Directorate of Employment, Skill Development & Entrepreneurship

17. Directorate of Social Welfare

18. Chief Engineer, Irrigation & Flood Control

19. Directorate of Health & Family Welfare

20. Directorate of School Education

21. Directorate of Industries & Commerce

22. Directorate of Information Technology & Communication

23. Chief Engineer, Works & Housing

24. Chief Engineer, Public Health Engineering

25. Chief Engineer, Power Department

26. Directorate of Higher & Technical Education

27. Directorate of Rural Development

28. Directorate of Youth Resources & Sports


29. Civil Hospital

17



PORT BLAIR


PUBLIC BUILDINGS

1. Secretariat

2. Directorate of Social Welfare

3. High Court Building

4. District & Session Court

5. Office of the Principal Chief Conservator of Forest

6. Office of the Director General of Police

7. Office of the Chief Engineer, Andaman Public Work Department

8. Office of the Chief Engineer, Lakshadweep Harbour Work

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9. Port Management Board Building

10. Office of the Deputy Commissioner, South Andaman

11. Office of the Superintending Engineer, Electricity Department

12. Directorate of Education Building

13. Directorate of Health Services Building

14. Directorate of Agriculture Building

15. Directorate of Animal Husbandry & Veterinary Services Building

16. Directorate of Fisheries Building

17. Directorate of Transport Building

18. Office of the Labour Commissioner & DET Building

19. Directorate of Civil Supplies & Consumer Affairs Building

20. Directorate of Rural Development, PRIs & ULBs Building

21. Directorate of Shipping Services Building

22. Tribal Welfare Building

23. Directorate of Industries Building

24. Directorate of Information & Publicity Building

25. Directorate of Tourism Building

19



VISAKHAPATNAM

20

21


PUBLIC BUILDINGS

1. Collectorate, Visakhapatnam2. PragatiBhawan, MVP Colony, Visakhapatnam3. Office of Assistant Director, Welfare of Differently Abled &

Senior Citizens4. District Employment Exchange (CI)5. Social Welfare Girls Hostel, ZP Junction, Maharanipeta,

Visakhapatnam6. Social Welfare Boys Hostel No II, Seethammadhara,

Visakhapatnam7. Social Welfare Girls Hostel, Anandapuram, GVMC,

Visakhapatnam8. Social Welfare Boys Hostel, Tagarapuvalsa, GVMC9. Administrative Building, Govt. ITI, Kancharapalem10. Draughtsmen Civil Lab, Govt. ITI, Kancharapalem11. R&AC, Plumber & Painter Building, Govt ITI, Kancharapalem12. Allipuram Dispensary, Visakhapatnam13. Butchirajupalem Dispensary, Visakhapatnam14. Malkapuram Disnesary, Dispensary, Visakhapatnam15. Kapparada Dispensary, Visakhapatnam16. Vidut Nagar Dispensary, Visakhapatnam17. Gananapuram Dispensary, Visakhapatnam18. China Waltair Dispensary, Visakhapatnam19. RP Peta Dispensary, Visakhapatnam20. Sriharipuram FRU, Visakhapatnam21. Arilova FRU, Dispensary, Visakhapatnam22. O/o CDPO, ICDS Project, Visakhapatnam23. DMSVK, Paine apple Colony, Visakhapatnam24. Working Women’s Hostel, Seethammadhara,

Visakhapatnam25. Working Women’s Hostel, Marripalem, Visakhapatnam26. Sisu Gruha, Marripalem, Visakhapatnam27. Out Patient Lazurus Block, Victoria Hospital, Burujupeta,

Visakhapatnam28. O/o Commissioner of Police, Suryabaugh Visakhapatnam29. Sub Registrar Office, Bheemili, Visakhapatnam30. Sub Registrar Office, Gajuwaka, Visakhapatnam31. Municipal Zonal Office, Bheemili, GVMC, Visakhapatnam


32. King George Hospital33. Govt. Mental Care Hospital34. Govt. ENT Hospital35. District Medical & Health Office

TRANSPORTATION TERMINUS (Railway station, metro station, bus terminus, Airport, Harbour/Jetty etc.)

36. Dwaraka Bus Station Complex37. Maddilapalem Bus Station38. Gajuwaka Bus Station39. Simhachalam Bus Station40. Visakha Steel City Bus Station41. MVP Colony Bus Station



SHILLONG (MEGHALAYA)

S.No

BUILDINGS

PUBLIC BUILDINGS

1 The High Court of Meghalaya Building, Shillong.

2 Main Secretariat Building, Shillong.

3 Meghalaya Yojana Bhavan

4 Office of the Employment exchange, shillong

5 Govt. Boy’s Higher Secondary School, Shillong

6 Additional Secretariat Building, shillong

7 Mini Passport Seva Kendra Office, Shillong

8 Pine Mount School, Shillong

9 D.I.E.T, Sohra

10 D.C Office Mawkyrwat

11 Circuit House, Mawkyrwat

12 D.C. Office, Nongstion

13 Circuit House, Nongstion

14 District Social Welfare Offic,e Nongstion

14 S.D.O (C) Office, Mairang.

15 Deputy Commissioner Office at Tura.

16 Sub-Divisional Office (Civil) Office at Dadenggre.

17 Administrative Building of Basic Training Centre at Rongkhon.

18 Work Shop Building No. 11 of I.T.I at Tura.

22

19 Deputy Commissioner court Building at Williamnagar.


20 Shillong Civil Hospital

21 Ganesh Das Hospital

22 Jowal Civil Hospital

23 Tura Civil Hospital



23

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24

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TRANSPORTATION TERMINUS (Railway station, metro station, bus terminus, Airport, Harbour/Jetty etc.)

39. jksMost cl LVSaM xzsVj uks,MkA40. jksMost cl LVsaM flVh lsaVj

25

Agra



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PUBLIC BUILDINGS

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26

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27



PUDUCHERRY


PUBLIC BUILDINGS

1. Rajnivas

2. Puducherry Legislative Assembly

3. Chief Secretariat

4. New integrated Court Complex

5. Election Department Building

6. Labour Department Complex

7. Romain Rolland Library

8. Adi-Dravidar Welfare Department Building

9. D.M.S. Office (3 Blocks)

10. Agriculture Department Building

11. Commercial Tax Building

12. Registrar Office

13. Regional Transport Office

14. Civil Supplies and Consumer Affairs

15. Electricity Building

16. Fisheries & Fishermen Welfare department Building

17. Health & Family Welfare Service Building

18. Local Administration Office Building

19. Police Department Building28

20. Public Works Department Building

21. Revenue and Disaster Management Building

22. Rural Development Building

23. Education Complex Building


24. Dr. Ambedkar Government College

25. Government Hospital, Yanam

26. Government General Hospital (6 Block)

27. M.G. Leprosy Hospital

28. Netapakkam Government ITI

29. Mettupalayam Government ITI

30. Vambakeerpalayam ITI

29



Ludhiana

S. No.

List of Buildings

PUBLIC BUILDINGS

17. Muncipal Corporation Office, Gill Road, Ludhiana, Commissioner M.C.

18. Assistant Labour Commissioner Office, Gill Road, Ludhiana

19. Punjab Pollution Control Board, Gill Road, Ludhiana

20. CDPO Office, U-1,2, Social Welfare Complex, Shimla Puri, Ludhiana

21. Telephone Exchange, Bharat Nagar Chowk, Ludhiana

22. Police Station, Haibowal, Ludhiana

23. Police Station, Shimlapuri, Ludhiana

24. Police Station, Dholewal, Ludhiana

25. Police Station, Dhandari Kalan, Ludhiana

26. Judicial Court complex Building, Ferozepur Road, Arrtir Chowk, Ludhiana

27. District Administrative Complex, Ferozepur, Ludhiana

i) Bachat Bhawan, DAC, Ludhiana

ii) Suwidha Centre, DAC, Ludhiana

iii) Social Welfare Complex, DAC, Ludhiana

iv) A.D.C, Block-D, Ludhiana

12

Lok Nirman Vibhag Complex, Rani Jhansi Road

13

District Social Security Officer, Gill Nehar Shimla Puri Ludhiana

30


14 SCD Government College for Boys, College Road, Ludhiana

15 Government College for Women, Bharat Nagar, Ludhiana

16 Guru Nanak Engineering College, GNE Road, Ludhiana

17 Guru Angad Dev veterinary and Animal University Ferozepur Road Near Verka Milk Plant, Ludhiana

18 Punjab Agriculture University

i) Auditorium block P.A.U , Ludhiana

ii) Lecture Theater Block P.A.U , Ludhiana

iii) Soil Lab Block P.A.U , Ludhiana

iv) P.G Building P.A.U , Ludhiana

v) P.G Hostel P.A.U , Ludhiana

vi) Dr. Extension Building P.A.U , Ludhiana

vii) Working Women Hostel P.A.U , Ludhiana

viii) Old Hostel for Boys P.A.U , Ludhiana

ix) Administration Block (Thapar Hall)

x) Hospital in PAU

xi) College of Home Sci. P.A.U , Ludhiana

xii) Nutrition Building P.A.U , Ludhiana

xiii) Girl Hostel Home Sci. P.A.U , Ludhiana

xiv) Horticulture Building P.A.U , Ludhiana

xv) Hostel Forestry & Natural Resources Building P.A.U , Ludhiana

xvi) Advance Tech Building Mini Taper Hall P.A.U , Ludhiana

xvii) Faculty Club Building P.A.U , Ludhiana

xviii) International Hostel Building P.A.U , Ludhiana

xix) Gymnasium P.A.U , Ludhiana

xx) School of Bio Technology Building P.A.U , Ludhiana

31

xxi) Museum P.A.U , Ludhiana

xxii) Women community Centre Building P.A.U , Ludhiana

19 Govt. Institute for Blind, Jamalpur Chandigarh, Ludhiana Road

20 (i) Civil surgen Office, Near Old Kachery (Old Court Complex) Ludhiana

(ii) Civil Hospital, Near Brown Road, Ludhiana

21 ITI, Gill Road, Ludhiana

Annexure ‘B’

Accessibility Audit Checklist

This Accessibility audit checklist has been written to be used by access auditors undertaking access audit of public buildings as a part of the Accessible India Campaign. The checklist may be used as a basic tool and may be further developed and innovated by the user depending on the type of building or service been audited.

The checklist for physical accessibility has been written in a sequential format that the auditor may prefer to follow. However, we have provided the chapter number of the CPWD Handbook it corresponds to for the ease of the checklist user.

The checklist goes beyond the physical accessibility and address issues of making the service provided in the building accessible. The checklist is divided in 4 sections.

• Section 1- Addresses points to be looked into while evaluating accessibility of information and communication relating to the service

32

being provided in the building being audited. The auditor may find it useful to talk to the management and the users with disabilities of the building to get some of this information.

• Section 2 – Evaluation of Services – Looks at how service are provided in the building being audited. The auditor may find it useful to talk to the management and the users with disabilities of the building to get some of this information.

• Section 3 – Audit of the physical aspects of the building. This section is divided in two further sections - External environment and Internal Environment. The ‘Handbook on Barrier Free and Accessibility’ may be referred to while providing recommendations. Some elements in any public space have to be considered and evaluated for every area. Therefore, the auditor must keep these elements in mind throughout the audit. These elements include signage, illumination, colour contrast and flooring.

• Section 4- must be used as an addendum to the ‘Handbook on Barrier Free and Accessibility’ as these areas are not adequate addressed in the Handbook.

INFORMATION & COMMUNICATIONNo. Question Answer Remarks/

recommendations

Yes No

1.a The website proving information about the building/service complies with web accessibility standards.

1.b There is information detailing the accessible facilities in the building with photographs

2. All publications/brochures are available is also available in alternate accessible formats such as:

- Braille- Large Print- Audio

33

- Pictorial (wherever possible)- Easy-to-read- Plain language- Available in Hindi& English- Accessible Electronic formats that can be shared over email or mobile platforms.

3 Printed service related documents such as forms, menu cards, etc. are in accessible formats

4. Forms can be filled electronically through an accessible software

5. Additional support is available to fill written forms if required.

6. Staff members are trained in Indian Sign Language interpretation. If not, then Sign language interpreters are available on call.

7 Assistive technology such as Loop hearing systems, Audio orientation tools, interpretative video’s or audio tours in with captioning or sign language, wheelchairs etc. are available

8. There is adequate lighting and no glare for deaf persons and persons with low vision

9. Adequate support is available for persons from different cultures, learning disabilities, those not formally educated, in all the above provisions

34

EVALUATION OF THE SERVICENo. Question Answer Remarks/

recommendations

Yes No

1. Disability sensitization sessions are part of the staff induction programme.

2. Staff are trained to assist persons with disabilities, including persons with learning disabilities

3. Staff are trained in basic Indian sign language

4. Staff are aware of the accessible facilities that are available and know how to operate them

5 All accessibility equipment is checked regularly and maintained well.

6 There is a procedure for a client with disabilities to lodge a complaint or make suggestions

7. Guide dogs are allowed in the premises

8. Trained live assistance is available in premises for all disability constituencies where it may be required

9. There is a plan to improve accessibility over a set timeframe

10.a

There is an equal opportunities policy within the organisation to promote the employment of staff with disabilities

35

10.b

Policy also includes commitment to reasonable adjustment of work place environment to accommodate new staff and clients with disabilities

11 Organisation has a disability focal person in charge who manages the concerns of employees and clients with disabilities

Physical Accessibility

EXTERNAL ENVIRONMENT

1. PARKING (Chapter 17 of CPWD Handbook)No. Question Answers Remarks/recommendations

Yes No

1.a Is there a parking lot available for visitors and staff?

1.b Are there accessible parking bays reserved for persons with disabilities? If yes,

How many bays are reserved?

Is the size of the bay 3600 x 6000mm?

Are they located within 500mm from the accessible entrance?

36

Does it have signage as per requirement?

Does the parking have a shelter?

Is there a firm, covered, levelled pathway minimally 1200mm wide connecting the parking bay with the building entrance?

Is the accessible parking bays monitored to ensure rightful use of the space?

Is there tactile floor guidance in the parking area for independent mobility for persons with blindness and low vision. Specifically routes guiding from parking area to entry points of buildings, emergency exits.

1-c. If there is no accessible parking bay then identify the space for it

2. ALIGHTING (Chapter 17 of CPWD Handbook)No. Question Answer Remarks/

recommendations

Yes No

2.a Is there an alighting point for persons with disabilities next to the entrance?

2.b If yes

Is the space levelled, covered and out of the

37

traffic lane?

Is it signposted?

Have a step free route leading to entrance?

Does not require the disabled person to cross the traffic lane?

Does it have a tactile guiding path including directional, hazard warning and positional tiles directing till the entrance?

2.c If there is no alighting point then identify space for it

3. ACCESSIBLE ROUTE (Chapter 1 of the CPWD Handbook)No. Question Answers Remarks/

recommendations

Yes No

3.a An accessible route connects the entrance gate, parking, alighting point all other external facilities with the accessible entrance

3.b The accessible path is:

Minimally 1200mm wide

The surface of the pathway must be firm non-slip and preferably covered

There should not be a gradient of more than 1:12 or a cross slope of 1:50 in

38

the pathway

If free of any barriers or obstacles. Grating if any is perpendicular to the direction of the path

Has a kerb ramp in case there are and level changes between the traffic lane and the accessible path.

Has tactile guiding path including directional, hazard warning and positional tiles provided for independent navigation across all the chief functions at the building

Has resting spaces and wheelchair parking spaces outside the line of traffic in cases where the walking distance is more than 300mm

Has accessible directional signage directing to the accessible entrance (see corresponding section on signage in the Handbook and section 16 below)

Is there adequate artificial light on the path after sunset?

3.c If there is no accessible path or if some elements are missing then record recommendations

39

INTERNAL ENVIRONMENT

4. ACCESSIBLE ENTRANCE (Chapter 7 of CPWD Handbook)No. Question Answer

sRemarks/recommendation

Yes No

4.a The main entrance is accessible to all users, if not there is an alternate accessible entrance to the front of the building and into the entrance lobby. (If stairs or ramp are present please refer the corresponding section)

The accessible entrance has a landing 1500 x 1500 m

The entrance door is usable by disabled persons (see corresponding section 11)

There is a difference in floor finish that is identifiable by blind users at the door entrance

There is accessible identification signage to identify the accessible entrance

40

(see corresponding section on signage in the Handbook and section 16 below)

The entrance is illuminated after sunset if the building is in use at that time.

The entrance has an audio signal

4.b If an accessible entrance is not present, then identify the best option to create one.

5 RECEPTION & LOBBY (Chapter 6, 11 of CPWD Handbook)No. Question Answer


Yes No

5.a Is the reception counter identifiable from the entrance?

Is there 900mm wide and 1200mm deep clear space in front of the reception counter?

Is a part of the counter between 760 mm to 800mm from the floor with a 400mm to600mm clear recess under the counter?

41

Does the counter contrast in colour with the background wall and the floor?

Is the counter top adequately illuminated?

Is the counter to surface non-reflective?

Is there accessible identification signage for the reception?(see corresponding section on signage in the Handbook and section 16 below)

Is there accessible directional signage directing to various building facilities at the reception?(see corresponding section on signage in the Handbook and section 16 below)

In case of glass empaneled receptions there is a microphone that is used by the receptionist

Is there an induction loop available at the reception counter?

Is there live assistance available at the counter to guide persons to their

42

destination?

5.b Is printed information available in accessible alternate formats? (see corresponding section under point 2 of Information and Communication table above)

Can any of the staff members’ communicate in sign language?

Does staff policy require the staff to assist people with disabilities in filling forms if required?

5.c The lobby is at one level with adequate manoeuvring space for wheelchair users.

5.d The lobby has adequate seating for waiting, based on the function of and human traffic in the building.

6. STAIRS (Chapter 4 of CPWD Handbook)No. Question Answer


Yes No

6.a Are the step risers 150 mm high and tread 300mm wide?

43

Is there a colour contrasting strip at the edge of the steps?

Do the stairs have handrails at two levels on both sides that are continuous on the landing? (also refer to the section on handrails)

Do the handrails project beyond the end of the flight and curve back in accordance with section on handrails.

Is there tactile warning tiles provided at the beginning and end of each flight?

Is there adequate illumination on the stairs?

Is the floor surface of the steps non-slippery and non-glary?

Is the under-stair area cordoned off to avoid accidents?

Are steps uniform in width and height?

The staircase is not circular and not sharp?

Are the stairs continuous without

44

any abrupt breaks and gaps?

7. RAMP (Chapter 2 of CPWD Handbook)No. Question Answers Remarks/recommendation

Yes No

7.a

Is a ramp is provided as an alternate route to the stairs?

Is the ramp gradient not steeper than 1:12. In case of higher height difference the gradient may be gentler

Ramp width is not less than 1800mm

Handrails have been provided on both sides of the ramp and are continuous on the landing

Landings have been provided at specified internals and at the beginning and end of the ramp.

Tactile warning blocks have been installed 300mm from the top, bottom and landings of each ramp run in external environments.

45

The ramp is well illuminated

The floor surface is non-slippery and non-glary

Do the ramps have tactile warning tiles at the beginning and end of each ramp run

7.b

If alternate access route by ramp has not been provided then identify the space and design for the ramp.

8. HANDRAIL (Chapter 5 of CPWD Handbook)No. Question Answers Remarks/recommendation

Yes No

8.a

Handrails have been provided on both sides of the stairs and ramp?

Handrails have been provided at the height of 900 mm and 760 mm.

Handrails contrast in colour from the background wall and the floor?

Handrails are circular and non-slippery.

Have an uninterrupted grip?

46

The end of the handrail is either grouted or turned downwards.

There is adequate hand clearance between the wall and the handrail?

8.b

Handrails are maintained and kept free from dust, especially if they are provided externally?

Accessible Signage for directional arrow and floor number provided on all floors at designated location (see corresponding section on signage in the Handbook and section 16 below)

9. ELEVATOR / LIFT (chapter 13 of CPWD Handbook)No. Question Answers Remarks/recommendation

Yes No

9.a There exists an elevator that connects all floors of the building?

9.b If yes, it has -

Step free access from the entrance to the lift?

The elevator car has a internal space of 2000mm deepx 1100

47

mm wide?

The elevator door width is 900mm wide?

There is a visual and an audio floor announcement system in the lift.

The elevator controls in the lift (including alarms /speakers/phones)are between 800mm to 1200mm. They have a good contrast and the buttons are self-illuminating, in raised numbers and Braille?

The elevator call buttons and floor numbers outside the lift on each floor are in Braille and Raised Lettering.

There is no use of only touch panels for lift controls in the lift as also at the floor level

Door opening/closing time is at least 30 seconds

The floor finish of the car is non-slippery. The walls of the car are non-reflective?

There are handrails on both the sidewalls

48

and the rear wall of the lift car? (refer to the section on handrails)

A rear mirror is present in the car?

There is no level difference between the landing and the lift?

Horizontal gap if any between the lift and the landing, is no more than 12 mm?

There is a landing 1500 mm x 1500mm in front of the lift?

There is signage directing to the accessible lift?

The control panel has buttons and not a touch panel

There is floor number and floor directory signage on the lift lobby which is visible from all lift cars?

The Emergency information given inside the lift car is mounted at eye level and is in accessible format (Braiille / font size).

The lift has a live attendant when

49

required and at all times for public buildings with a heavy footfall.

9.c If there is no lift and it is required then identify a space for it.

10.ESCALATORS & PASSENGER CONVERYERS (Chapter 14 of CPWD Handbook)Escalators must not be considered as the barrier-free route, however they must have adequate warning for users with vision impairments

10.a Tactile warning strips are provided at the top and bottom end of the the escalator and passenger conveyers

10.b The speed of the escalator or the passenger conveyer is slow

10.c Angle of inclination of the escalator is not more than 30 degrees

10.d There is adequate landing space on top and bottom of the escalator and passenger converyer for safe alighting and

50

getting off.

10.e Each step edge in the escalator has a colour contrasted band.

10.f There are colour contrasted moving handrails provided on both sides of the escalator and passenger conveyer.

10.g There is an audio indicator indicating moving up or down or moving forward with the escalator or passenger conveyer respectively.

10.f There is a alternate accessible route where escalators or passenger conveyers are provided

10.h In case of emergency, the stop button of the escalator should be easy to reach and clearly indicated at the landings

11. CORRIDORS (Chapter 6 of CPDW Handbook)No. Question Answers Remarks/recommendation

Yes No

11.a The corridor is minimally 1200mm wide?

There are no protruding objects or

51

barriers on the corridor?

If there are protruding objects then they are guarded?

There is 1500 mm x 1500mm space to allow a wheelchair user to turn around at some point on the corridor?

The floor finish is non-slip and non-reflective?

The corridor is well illuminated?

There are handrails provided on both sides of the corridor?

There is a colour contrast between the floor, walls, doors and the ceiling?

11.b Are the corridors maintained and kept free of unwanted barriers such as furniture, plants etc?

12. DOORS & DOORWAYS (Chapter 7 of CPWD Handbook)No. Question Answers Remarks/recommendation

Yes No

12.a The clear width of the door is minimally 900 mm?

It does not take too much energy to open

52

the door?

Lever type handle is used with a horizontal bar 800 mm from the floor and a vertical bar in the opening side with its lower edge at 800 mm from the floor.

The colour of the doorframe contrasts in colour with the door and the background wall? And the colour of door furniture contrast from the door?

The doors have a lever type handle and not a knob type handle?

There are no thresholds present on the door? If yes they are less than 12 mm high?

The doors are double hinged and swing both ways.

The doors have a timed-release spring for shutting

12.b There is adequate space available to open the door even by a wheelchair user?

53

No other door opens in the corridor, except the accessible toilet door

If there are two doors in a series, there is at least 1500mm deep space between the two doors?

12.c If a vision panel is provided, it is comfortable for both wheelchair users and for standing persons?

Kick plates have been provided on the doors?

12.d If glass doors are present, then do they have manifestations to make them prominent and at what heights?

Are there door closures? If any, they should be avoided.

Automatic doors should preferably be provided at the building entrance. The automatic door must remain open for at least 5 seconds

The door must have a guardrail where it opens into a route of travel

54

Sliding automatic door must have an overhead sensor-operating device or manual large button control.

13. Accessible Toilet (Chapter 8 of CPWD Handbook)No. Question Answers Remarks/recommendation

Yes No

13.a Is there an accessible cubicle with dimensions 1750 mm x 2200 mm in the ladies and gents toilet block?

Is there a unisex accessible toilet in the building?

13.b If a unisex accessible toilet or an accessible cubicle are present then:

Are they present on all floors of the building?

Toilet door must be outward opening, double hinged or sliding type.

The WC should be installed in a corner with centreline of the WC at a distance of 450mm to 500mm from the adjacent wall. The front edge

55

of WC should project 750mm of/from the rear wall.

There is a backrest for the WC?

The seat height of the WC is 450mm?

Lever type flush control is installed at a height of 1100mm from the floor surface, or on the transfer side of the WC? The force required to flush should be comfortable

There is 800mm of clear transfer space next to the WC?

A horizontal grab bar is installed on the adjacent wall, at a height of 200mm from the WC seat.

A fold up grab bar is installed at a centreline distance of 320 m-200mm from the WC seat?

A wash basin is installed at a distance of at least 400mm from the side wall.

The top-edge of the wash is between the height of 800mm and 840mm from the floor

56

level?

There is clear knee space of at least 750mm height x 750mm width x 200mm depth under the wash basin, with additional toe-space of 300mm height x 750mm width x 230mm depth

The wash basin has automatic or lever type faucets

13.c The floor-surface of the toilet is non-slippery?

There is a colour contrast between the floor, wall and sanitary fittings?

Is there an alarm system within easy reach to alert persons outside, in case of emergency?

Visual alarm must be there to alert people with hearing disability in case of emergency

The door can be locked from inside but also released from outside in case of emergency

13.d The accessible toilet is not kept locked or used as a janitor’s

57

room.

It is kept clean and well-maintained.

13.e Mirror should be at accessible height

13.f All toilet accessories, soap dispensers, coat hooks are at accessible reach.

In addition to accessible toilets, do the other toilets following Standardization of placement of utilities?

- Basin taps to be placed at the centre of the basin,

- Soap dispensers must be either at the immediate right or left side of the basin,

- Water jets on the right or left side of the WC,

- Flush must be either immediately behind the seat or at the centre.

- WC water tap must be either at the right or left of the WC.

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13.g If an accessible toilet is not available then identify the space to provide for it.

13. CAFETERIANo. Question Answers Remarks/

recommendation

Yes No

13.a The cafeteria has a step-free access?

There is adequate circulation space in the cafeteria?

Tables allow easy wheelchair access and have a knee space of 750 mm under them?

13.b Floor is non-slip and without any heavy patterns?

There is colour contrast between the crockery, glassware and the table top?

Cafeteria must have a mix of different kinds of cutlery and glassware to allow ease-of-use for people, based on their needs. (For instance, some people may be unable to use disposable cups and cutlery and some may find use of

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very heavy glasses and cutlery difficult)

Hand wash area is accessible (see the section on washbasin)

All counters , buffet tables and vending machines should be placed at accessible height.

Menus at the cafeteria are available in accessible formats (See section 2 under the information and communication head)

13.c Staff is trained to assist persons with disabilities.

There is agreed practice to serve food on the table for persons with disabilities.

14. Drinking Water Facility (Chapter 15 of CPWD)No. Question Answers Remarks/recommendations

Yes No

14.a Can the drinking water facility be easily accessed by persons with disabilities?

Is the tap of lever type?

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Are there glasses available to drink water? Are they kept at accessible height (not higher than 1200 mm).

14.b Is the area around the water cooler is mopped frequently and kept dry?

15. Controls and Operating Mechanisms (Chapter 15 of CPWD Handbook)No. Question Answer

sRemarks/recommendations

Yes No

15.a The operable part of controls such as vending machines, electrical switches, wall sockets are:

Located adjacent to the clear floor space with dimensions of at least 900 mm x 1200mm

Located at the height of between 400mm and 1200mm, measured from the floor, with the exception of vending machines where the upper limit is relax-able to 1300 mm;

Electrical sockets must not be placed at

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a height lower than 400mm from the floor.

Controls should be placed at not less than 400mm from room corners

No control or switch has a touch panel to operate

There is little pressure required to operate the switches or controls

Controls should be colour-contrasted, with the surrounding face plate panel and the face plate contrasting with the background wall on which they are mounted.

Information on controls and switches is in relief (embossed letters/ symbols accompanied with Braille information) for tactile reading.

There is no use of only touch panel switches.

16. Signage (Chapter 10 of CPWD Handbook)No. Question Answers Remarks/recommendations

Yes No

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16.a Is there prominent visible signage using the international symbol of accessibility, identifying/advertising/signifying accessible entrance and exit, reserved car parking, presence of toilets for persons with disabilities, cloakrooms, and availability of special services?

16.b Does the signage size comply with not less than 60 mm for doors,110 mm for corridors and 200 mm for external use?

16.c Are all visual signage in the facility provided with Braille and Tactile supplements?

16.d Wherever possible, are Audio signage provided along with Braille and Tactile signage?

16.e Are all Braille and tactile signage placed at between the height of 900 mm and 1500mm, with ideal location at 1050 mm above the finished floor level?

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16.f If braille and tactile signs are provided at a door, are the signs located alongside the door at the latch side?Where tactile signs are provided at double doors with one active leaf, are they located on the inactive leaf? Where tactile signs are provided at double doors with two active leafs, are the signs located at the right hand side of the door?

16.g Are the Braille specifications following the handbook specifications?

16.h Are Braille and Tactile floor plans provided, where they are available for use of public?

16.i Are all visual signage in the building using high colour contrast (See corresponding section 18)

16.j Is there adequate illumination of visual signage?

16.k Are there both visual

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and auditory substitutes for public address systems and LED Display board information in the building

Addendum to the Handbook

17. Emergency evacuation

Providing a safe system for emergency evacuation to people with disabilities is as important as providing an accessible entrance and building facilities. While most public building are equipped with regular evacuation requirements, additionally it is important to ensure that they are inclusive for people with disabilities. The following may be provided: The identified evacuation route must be step-free or ramped

without barriers leading to the exit on the ground floor or to the refuge area on the upper floors.

Alerting systems in the building must be both audible and visual to alert all people, including people with hearing impairments. While audio alerts are common, visual alarms must also be installed at visible locations in all areas of the building, including the toilets. Also, non-auditory visual alarms include flashing beacons must be installed.

The alerting button must be placed between the height of 600mm and 1200mm, and must have a high contrast with the background wall.

In multi-story buildings without a ramp exit, identify and create refuge areas - a place of relative safety on floors other than the ground floor, where persons who may not be able to negotiate stairs may await rescue assistance. These are generally located in the staircase landing.

o The refuge area must have a wheelchair parking space of 900mm x 1200mm.

o There must be communication system installed in the refuge area at a height of up to 1000 mm.

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o The refuge area must not include any combustible material. Each area of refuge must be separated from the remainder of the story by a smoke barrier having minimally one-hour fire resistance rating. Each area of refuge is to be designed to minimize the intrusion of smoke.

o All stairs next to the refuge should have a clear width of minimally 1200mm between the handrails.

o Each area of rescue assistance shall be identified by a sign which states "REFUGE AREA" and displays the international symbol of accessibility. The sign should be illuminated when exit sign illumination is required. Signage should also be installed at all inaccessible exits and where otherwise necessary to clearly indicate the direction to areas of rescue assistance.

o All emergency signage should be provided in accessible format (See corresponding section in the checklist)

Evacuation plans must be displayed in all floors of the building. The accessible evacuation route and the refuge area must be identified on the plan. The fire evacuation plans:

o Must be not too small making them difficult to read. The must be large enough to be read easy even by people with low vision.

o ‘You are here’ point must be marked on the evacuation plan for the viewer to get their orientation

o The plan should contrast strongly against the background. Where possible, these should incorporate raised letters and tactile routes, and Braille for benefit of persons with visual.

o The evacuation plan must not have an acrylic sheet over it as it causes reflection making it difficult for people with low vision.

Direction signs should be installed frequently along the evacuation route and these should preferably be internally illuminated. The evacuation route for wheelchair users should also be signposted. On the upper floors when in the case of emergency the lift would not work, provide signage directing towards the ramp or the refuge area. Emergency directional signage if suspended from ceiling must be at the height of 2000mm and if provided on the wall must be between 1400 mm and 1600mm.

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Staff must be trained to assist disabled people in evacuation.No. Question Answers Remarks/

recommendations

Yes No

17.a

is there an emergency evacuation provision in the building?

17.b

Does emergency evacuation provision takes into account people with disabilities? If yes:

Is There a step free or ramped accessible evacuation route identified leading to the exit or the ramp or to the refuge area?

is the alerting system both visual and audible?

The alerting buttons are between 600 mm and 1200mm from the floor and have a high contrast with the background wall.

17.c

On upper floors not connected by a ramp, a refuge area has been identified and signposted for wheelchair users. (Some buildings have fire lifts, Check if one of it could be made evacuation lift.)

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is there a directional signage leading to the refuge area and the evacuation plans have the refuge area marked on them?

All emergency and directional signage are accessible (See corresponding section)

The refuge area has minimally a 900 mm x 1200mm space for parking a wheelchair

Are there smoke barriers around the refuge area that can hold the smoke for at least one hour?

Is there an audio and visual two way communication system in the refuge area at the height of 1000mm?

Does the Stairs next to the refuge are minimally 1200mm wide?

17.d

Are evacuation plans prominently displayed on all floors?

The evacuation plans and building maps are available in tactile braille formats.

Is the plan of right size and easy to read

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Have The accessible evacuation route and the refuge points been shown on the plan?

Does The plan has ‘you are here’ point identified on it?

Does The plan contrasts well with the background wall?

17.e

Has the Staff been trained to assist persons with disabilities in evacuation?

Are there evacuation chairs available ?

18. COMMON BUILDING ELEMENTS

18.a Colour Contrast

Two colours that contrast sharply to someone with normal vision may be far less distinguishable to someone with a vision disorder. Persons with vision disabilities need colours to contrast sharply against the background for them to successfully identify the objects, walls and obstacles.

Adequate ‘visual contrast’ is achieved by careful selection of surfaces and materials that not only contrast in colour but also have sufficient luminance contrast between them.

The way to ascertain adequate contrast is to use Light Reflectance Values (LRV). A LRV difference of 30 percent is required between surfaces/ objects for them to be distinguishable by most people with vision impairments. LRV figures can be easily obtained from most suppliers of paints and materials.

Some design guidelines to assist in orientation and navigation of visually impaired:

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Critical Surfaces: Walls should contrast from ceiling and floor.

Sudden changes in level: Any sudden changes in levels should be marked with a contrasting colour form the level flooring to warn people with vision impairments.

Toilets: The sanitary ware in toilets should contrast from the background as well as the grab bars.

Stairs: Nosings should be well contrasted from the risers and the treads so that people can easily distinguish between the steps.

Handrails: Handrails on stairs, ramps and single steps should contrast from the background wall.

Doors: Doors should contrast from the adjoining wall, door frames should contrast from both the door and the adjoining wall, and door hardware should contrast from the door.

Switches and sockets: Switches, sockets and other operable controls should contrast from the background.

Skirting: Skirting should,(nless it is intended to be used as a handrail) ideally be of the same colour or harmonise with the colour of the wall.

Free standing obstacles: Free standing obstacles such as pillars, furniture and bins should contrast from their background so that people with reduced vision are able to identify these as hazards.

Signage:Text and symbols on the signage should contrast from the frame and the entire sign frame should contrast from the background.

18.b Flooring

Surface finishes should generally be smooth and uniform, avoiding any abrupt changes in texture, reflection index or levels. Choosing the floor finishes and their layouts appropriately can enhance accessibility for disabled guests. Surface materials can offer different sound qualities and textures as an aid to locating the route. Points to consider here

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are:

Persons with visual impairments could tell easily different areas if they have differently textured floor finishes that also contrasts in colour from each other.

o The floor surfaces next to entrances, internal doors, ramps, stairs and any other unavoidable permanent fixtures in the circulation route (such as pillars and lobby centre pieces) should be different in colour and texture from the rest of the surrounding areas, , to highlight the desirable features.

o For large open and plane areas, consider defining routes with contrasting floor finishes and textures.this will help in their recognition.

o Surface material for stairs and ramps should be of a different texture and contrast visually with the landings.

Avoid too many patterns or textures on floor finishes and carpets, as these tend to confuse people with visual impairments and those with cognitive disabilities.

Acoustic qualities of surfaces, such as sound absorption, become imperative when choosing floor finishes for lobby areas and conference halls/ meeting rooms, as these can enhance or diminish independence of guests with hearing impairments.

Surfaces that are highly reflective, especially when polished, have an adverse affect on people who cannot withstand glare. This factor should be given consideration when deciding floor finishes.

Whilst the surface finish should be as smooth as possible to prevent tripping hazards and to provide an easy travel surface for wheelchairs; it must also be slip resistant, especially when wetIf floor surfaces are carpeted, they should be firmly fixed and have no loose edges. Deep pile carpets should be avoided.

Sample Rating of recommendations

It is vital to understand that the key aim of an Access Audit Exercise should also take into account the stakeholders view points. Inputs from both perspectives only can result in a sustainable evolutionary process of creating accessible buildings, environments and systems. Knowing well that diverse access audit teams and stakeholder groups lead to a varied interpretation of accessibility

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audits, an objective evaluation system is being proposed below to build uniformity in the whole process. Within a building system, Access Audit needs to be carried out at Three Levels , viz. Site and open areas level, Building and built space levels and Detail Level.

For ease in implementation, understanding of the report and prioritization, it is proposed to develop a summary sheet using the following five (5) Point rating system for evaluating each element at all the three levels.

Evaluation Rank

Evaluation Criteria Symbol Priority for creating access

1 Hazardous, Inaccessible and Unsatisfactory

Highest

2 Inaccessible and unsatisfactory

High

3 Unsatisfactory but acceptable

Moderate

4 Accessible and Acceptable - Access Code Compliant

Low

5 Accepted as a Best Practice in Accessibility

Lowest

Towards the end of an Access Audit Exercise, we can make a compilation of which elements and spaces need to be made accessible at the highest priority.

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This tool can be employed in raising overall priority to the project as well as focus upon other priorities of retrofitting within an element as well. For eg. In a building, an access audit may reveal major retrofit at the entrance itself as a high priority. However, to provide access, it may also be helpful to prioritize whether alternative flooring, provision of ramp, grab rail or any other access alternative as per requirement. The icons used through this tool could be mapped on drawings as well to convey visually the overall highlights of the access audit with clarity.

Further, there is also a need to bring standardisation in the evaluation process itself. while because of subjectivity and based on specific needs at the venue there could be different evaluation ratings of same element of infrastructure in two separate audits, it is essential to have a common understanding of which are highest priority areas for ensuring basic accessibility in each set up.

In order to facilitate this, the auditors may refer to a subsequent addendum to this audit tool in terms of an Evaluation Referral Sheet which will be available soon. This would facilitate the auditor in providing evaluation ratings and bring in a certain degree of homogeneity in accessibility across different buildings worked under the Accessible India Campaign.

Tips for writing an Access Audit Report Writing

A report is the main deliverable of an accessibility audit. All the observations, measurements, sketches and photographs taken during the audit would be used in developing a comprehensive report covering all parts of the public building audited including both the external and the internal environment. It may be valuable to get feedback of employees and visitors with disabilities with respect to building and the service provided within the building. The report is what the building owners would use to improve accessibility of their premises, therefore, it is important that it is clear, easy to understand and based on some accessibility guidelines.

Typically, an accessibility audit report may be divided in the following:

Introduction – The introduction may cover a brief about the building audited in terms of building type and its use. Dates of the audit and the names of audit team involved including the name and designation of the accompanying officer. Additionally, it may also specify the methodology used to undertake the audit. Apart from these a general overview of the report may be provided with details of how the report is structured and an overview of the report may beprovided. Apart from this basic information

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one may optionally provide some ideas on the implementation plan for the recommendations and may develop a rating for it. (a suggested rating is provided in this document)

Audit Report – This is the main section of the report. This section may be divided in three parts – external environment, internal environment and information and communication and other recommendations. It may be wise to address each part of the building in a sequential manner. For instance,

In the external environment one may cover:

1. Access route from the campus gate to the building entrance2. External pathways3. Parking4. Outdoor facilities if any

In internal environment one may cover:

1. Entrance2. Reception and lobby3. Horizontal circulations (corridors, doors)4. Vertical circulation (stairs, elevator, ramp, escalator)5. Building facilities (work place, customer counters, ATM, water

facilities, cafeteria etc.)6. Signage7. Sanitary facilities (toilets, shower areas)8. Emergency Evacuation

In information and communication and others one may cover:

1. Information relating to the building2. Information relating to the service provided in the building3. Communication happening in the building (reception,

announcements etc)4. Communication relating to the service provided in that building5. Sensitization on security staff, service staff, team mates etc.6. Details on assistive devices such a wheelchairs, induction loops etc.

that may be important for the building owner or the service provider to have to improve accessibility.

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For each area one must clearly identify and write about the barriers. Supplementing the text with a photograph highlighting the barrier may make it easier for the reader to understand. It is equally important to identify what are areas that complement accessibility. Disabled Friendly areas are important to identify to let the building owner know what works and also so that in the future they can retain that design element.

For each barrier identified one needs to provide recommendations based on the accessibility guidelines. It must be noted that while doing retrofitting into an existing building, there may be instances where providing accessibility may not be possible. In such instances there may be a need to recommend alternate solutions For example a bank located on the first floor in crowded commercial area without a lift, the only way it can become accessible is for the bank to shift to a more accessible premises. While this may be a long term solution but as a short term recommendation the bank authorities must have a specified procedure on how they would ensure that people who are unable to visit the bank are serviced.

Annexure – This section of the report may have the technical specifications for the recommendations made. There can be a reference made to this section in the audit report section. The technical specifications provided must be based on the accessibility guidelines. Illustrations or good photographs of the technical specification being described may be very useful and will make it easier to understand.

The annexure may also be provided with vendor contact details for procuring accessibility products such as tactile tiles, grab rails, platform lifts etc. Information may also be provided of organizations that can support them in undertaking staff sensitization, basic sign language training, converting information in accessible formats etc. It is preferable to provide at least two vendor details for each head. This would make implementation much easier.

Tips for writing an Access Audit Report Writing

A report is the main deliverable of an accessibility audit. All the observations, measurements, sketches and photographs taken during the audit would be used in developing a comprehensive report covering all parts of the public building audited including both the external and the internal environment. It may be valuable to get feedback of employees and visitors with disabilities with respect to building and the service provided within the building. The report is

75

what the building owners would use to improve accessibility of their premises, therefore, it is important that it is clear, easy to understand and based on some accessibility guidelines.

Typically, an accessibility audit report may be divided in the following:

Introduction – The introduction may cover a brief about the building audited in terms of building type and its use. Dates of the audit and the names of audit team involved including the name and designation of the accompanying officer. Additionally, it may also specify the methodology used to undertake the audit. Apart from these a general overview of the report may be provided with details of how the report is structured and an overview of the report may beprovided. Apart from this basic information one may optionally provide some ideas on the implementation plan for the recommendations and may develop a rating for it. (a suggested rating is provided in this document)

Audit Report – This is the main section of the report. This section may be divided in three parts – external environment, internal environment and information and communication and other recommendations. It may be wise to address each part of the building in a sequential manner. For instance, In the external environment one may cover:

5. Access route from the campus gate to the building entrance6. External pathways7. Parking8. Outdoor facilities if any

In internal environment one may cover:

9. Entrance10. Reception and lobby11. Horizontal circulations (corridors, doors)12. Vertical circulation (stairs, elevator, ramp, escalator)13. Building facilities (work place, customer counters, ATM, water

facilities, cafeteria etc.)14. Signage15. Sanitary facilities (toilets, shower areas)16. Emergency Evacuation

In information and communication and others one may cover:

7. Information relating to the building

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8. Information relating to the service provided in the building9. Communication happening in the building (reception,

announcements etc)10. Communication relating to the service provided in that

building11. Sensitization on security staff, service staff, team mates etc.12. Details on assistive devices such a wheelchairs, induction

loops etc. that may be important for the building owner or the service provider to have to improve accessibility.

For each area one must clearly identify and write about the barriers. Supplementing the text with a photograph highlighting the barrier may make it easier for the reader to understand. It is Equally important to identify what are areas that complement accessibility. Disabled Friendly areas are important to identify to let the building owner know what works and also so that in the future they can retain that design element.

For each barrier identified one needs to provide recommendations based on the accessibility guidelines. It must be noted that while doing retrofitting into an existing building ,there may be instances where providing accessibility may not be possible. In such instances there may be a need to recommend alternate solutions For example a bank located on the first floor in crowded commercial area without a lift, the only way it can become accessible is for the bank to shift to a more accessible premises. While this may be a long term solution but as a short term recommendation the bank authorities must have a specified procedure on how they would ensure that people who are unable to visit the bank are serviced.

Annexure – This section of the report may have the technical specifications for the recommendations made. There can be a reference made to this section in the audit report section. The technical specifications provided must be based on the accessibility guidelines. Illustrations or good photographs of the technical specification being described may be very useful and will make it easier to understand. The annexure may also be provided with vendor contact details for procuring accessibility products such as tactile tiles, grab rails, platform lifts etc. Information may also be provided of organizations that can support them in undertaking staff sensitization, basic sign language training, converting information in accessible formats etc. It is preferable to provide at least two vendor details for each head. This would make implementation much easier.

*****

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