access management: it really doesn’t kill the economy · 2017-01-04 · access management: it...
TRANSCRIPT
Access Management: It Really
Doesn’t Kill the Economy
TxDOT Short Course
October 13, 2016
William E. Frawley, AICP
Texas A&M Transportation Institute
Economic Impacts - National
States with studies
• Florida
• Iowa
• Kansas
• Texas
Found no significant economic impacts
Economic Impacts of Raised Medians Study in Texas
Interviewed Business Owners & Managers• Odessa, Wichita Falls, McKinney,
Longview, Houston, College Station
Also Studied Median Removals• Amarillo, Port Arthur
~60% Participation Rate
Economic Impacts of Raised
Medians Study in Texas
Surveyed Customers
Interviewed Business Owners/Managers
Actual Revenues/Percent Changes per Year
Customer Decisions
Findings on Business Impacts -
Texas
Construction phase is
often most critical• Relative to construction
intensity
Specialty retail, fast food, and sit-down restaurants; sales up after construction
Auto repair sales down after construction (very small sample size)
Findings on Business Impacts -
Texas
Regular customers not impacted
No significant economic impacts
Many other economic factors
National/Local Economy
Business Management
National/Regional Marketing
Perceptions of Customer
Preferences
1. Customer Service
2. Product Quality
3. Product Price
4. Accessibility to Store
5. Distance to Travel
6. Hours of Operation
• Desire more input regarding access options
• Desire smaller/faster construction phases
• Increase communication/Alleviatemisconceptions
• Usefulness of access restrictions
• Concerned about future access and diversions toside streets
Business Owner Comments
Customer Comments
Majority “about the same likeliness to return”
Gas Stations and Fast Food - less
Same as business perceptions
Accessibility is less important than other issues that businesses can control (prod qual, cust serv, price)
Economic Effects
Market area is important to business success
• Reduction of travel speeds means smaller market areas
30 mph
45 mph
Source: ITE Transportation and Land Development
Economic Effects
Access management techniques, in general, are not directly related to retail sales• Texas, Florida, Kansas, Iowa
“Poorly designed access treatments can present traffic hazards and congestion that create a negative image of a center”• Shopping Center Development Handbook,
Urban Land Institute
FHWA Safe Access is Good for Business• Primer and Video
What’s Behind the
Closed Doors?
National Chains• National/regional closures• Marketing/advertising• Franchises
Mom & Pop• Experience running a business• Capital to make it through start-up and rough
times
What’s Behind the
Closed Doors?
Economy• National• Regional• Local
Aging . . . • Infratsructure• Retail facilities• Neighborhoods
Challenges in Studying Economic
Impacts
Wrong side of the street?• “Donuts and Cleaners”• Mid-block gas stations
Competition• Other chains/stores locating nearby
Cannabalism• Same chain in region• Drawing away customers
Remember Why You are
Implementing Access Management
Safety• Crashes• Fatalities• Serious injuries
Mobility• Improve driver expectations• Less stop-and-go traffic
Conclusions
No general direct ties between access management and business success/failure
Some businesses more vulnerable than others
Variety of reasons why businesses succeed or fail
Issues that businesses can control tend to be most important to customers
Conclusions
Customers are typically loyal
Construction period can be hardest
Clear communications are vital
Performing studies can be challenging