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www.curtiscartwright.co.uk Dr Geoff Curtis Dr Claire Davies London Health Libraries NHS/HE Partnership Conference 2010 24 November 2010 Academic Libraries of the Future Dealing with future uncertainty CC413P030a – 1.0 / Slide 1

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www.curtiscartwright.co.uk

Dr Geoff CurtisDr Claire Davies

London Health LibrariesNHS/HE Partnership Conference 2010

24 November 2010

Academic Libraries of the Future Dealing with future uncertainty

CC413P030a – 1.0 / Slide 1

www.curtiscartwright.co.uk

Overview

• Futures thinking and methods

• Academic Libraries of the Future project

• Next steps

• What about libraries of the future?

CC413P030a – 1.0 / Slide 2

www.curtiscartwright.co.uk

An uncertain future

The future …cannot be predicted

...but can be shaped

Uncertainty …cannot be eliminated

…but creates opportunities and threats

CC413P030a – 1.0 / Slide 3

www.curtiscartwright.co.uk

Futures thinking

• Futures thinking considers multiple futures

• Working towards a vision of a preferred future

• Fundamental to the mission of an institution

• Motivating force for staff

• Helps you read and interpret the strategic environment

• Positioning yourself for change

• Help cope with challenges

• Improve decision-making

• Identify potential opportunities and threats

CC413P030a – 1.0 / Slide 4

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Futures methods

• Various methods - can be applied in a variety of ways

• Evidence-based vs creativity-based methods

• Diagnosis, prognosis, prescription functions

CC413P030a – 1.0 / Slide 5

www.curtiscartwright.co.uk

Futures methods

• Methods

• Horizon scanning

• Backcasting

• Scenario building

• Technology roadmapping

• PESTLE analysis

• SWOT analysis

• Creativity methods

• Expert panels….etc

CC413P030a – 1.0 / Slide 6

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TIME

Future challenges for libraries

3-5 yrs

Technical advances

10-20 yrs

Staff skills

>20 yrs

Buildings

CC413P030a – 1.0 / Slide 7

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Short-term: 3-5 years

• Commonplace

• Immediate challenges• Funding cuts

• Digital technologies

• Rising user expectations

• E-journal costs

CC413P030a – 1.0 / Slide 8

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Medium-term: 5-10 years

• Provides context for 3-5 yr planning

• Some level of certainty about the future

• Considerations for libraries

• New service opportunities

• Staff skills

• Strategic positioning within institution

• Example: British Library 2020 vision

• Trend analysis

• Being used to develop short-term strategy

CC413P030a – 1.0 / Slide 9

www.curtiscartwright.co.uk

Long-term: 10 years+

• Beyond normal planning horizons

• “Foresight”: 20-80 years

• Visions of the future

• Different ways it might develop

CC413P030a – 1.0 / Slide 10

www.curtiscartwright.co.uk

Long-term: 10 years+

• Considerations for libraries

• Majority of materials accessed electronically

• Move to simple resource discovery

• Future “shape” of the HE sector

• Changes to qualifications

• Role of information in society

• Physical vs virtual

• Influence of market forces

CC413P030a – 1.0 / Slide 11

www.curtiscartwright.co.uk

Libraries of the Future project

• Joint initiative, five funding organisations

• Autumn 09 – Spring 11

• Based around scenario planning

• www.futurelibraries.info

CC413P030a – 1.0 / Slide 12

www.curtiscartwright.co.uk

LotF – Methodological framework

• “Scenario Planning” by Gill Ringland

• Six steps outlined by FOR-LEARN

FOR-LEARN Six Steps for developing scenarios

1. Identify the focal issue

2. Identification and analysis of drivers

3. Rank by importance and uncertainties

4. Selecting the scenario logics

5. Fleshing out the scenarios

6. Implications of scenarios

CC413P030a – 1.0 / Slide 13

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Our approach

Higher Education

Global influences

Libraries

Teaching

ResearchLear

ning

• Focal issue

• The academic and research “library” in 2050

• Consider

• Global influences

• Impact on HE

• Learning and research

• Series of structured workshops

• Broad stakeholder participation

CC413P030a – 1.0 / Slide 14

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LotF - Timeline

FOR-LEARN Steps 1 - 4 FOR-LEARN Step 5 FOR-LEARN Step 6

Workshop 1Understanding the

environmentSOAS, 4 February 2010

Workshop 3Strategic planning

Spring 2011

Updated driversCandidate drivers

Position papers Updated papers Final scenarios

Using the scenarios

Achieving buy-in

Fleshing out the detail

Back stories

Detailed topic workshops

Summer 2010

Rank drivers and questions

Select axes

Generate scenarios

Workshop 2Scenario generation

Aston, 23 March 2010

Warm-up: backcasting

Review and prioritise drivers

Key uncertainties and questions

Outline scenarios

CC413P030a – 1.0 / Slide 15

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The story so far

• Chosen scenario axes

• Quality vs quantity (of students)

• Open vs closed (values, content etc)

• Market vs state (funding, governance etc)

• Eight scenario spaces

• Six scenarios developed at workshop

• Down-selected to three scenarios to take forward

CC413P030a – 1.0 / Slide 16

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LotF – choosing the scenarios

• Criteria for accepting scenarios

• Tell us something that we don’t know

• Different and interesting for information services

• Visionary but plausible

• Creative

• Have a degree of risk

Walled GardenWild West

Beehive

CC413P030a – 1.0 / Slide 17

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The scenarios

CC413P030a – 1.0 / Slide 18

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Scenario outlines

CC413P030a – 1.0 / Slide 19

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Project next steps

• November 2010 – April 2011

• Developing final outputs

• User focus groups

• Final workshop

• Launch and communication by sponsors

CC413P030a – 1.0 / Slide 20

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How could the scenarios be used?

• To assess existing strategies

• “Wind tunnelling” robustness

• To develop new strategies

• Single vs multiple scenarios

• To highlight early indicators of change

• As a long-term planning focus

• To avoid complacency

CC413P030a – 1.0 / Slide 21

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How could the scenarios be used?

• Candidate problems for strategic planning

• Librarian: replacement of an existing library in a multi-site campus

• CIO: planning research support services

• Head of Library school: establishing curriculum and staff skills

• PVC teaching and learning: strategy for information resources

CC413P030a – 1.0 / Slide 22

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What about libraries of the future?

• The future is already here – just not yet in sufficient quantity to notice

• Bookless library at UTSA

• http://www.bbc.co.uk/go/em/fr/-/news/business-11735404

CC413P030a – 1.0 / Slide 23

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What about libraries of the future?

• Economies of scale

• Content procured regionally or nationally or more broadly

• Residual Special collections

• Tension with competitive element

• Library space

• Provided at institutional level

• Library vs general estates provision

CC413P030a – 1.0 / Slide 24

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What about libraries of the future?

• Librarians

• Different balance of skills

• Subject experts bedded out with research, learning and teaching

• Regional librarian

• Career structure

• Information pricing

• Interesting problem

• Different approaches possible

CC413P030a – 1.0 / Slide 25

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Useful resources

• UK Foresight

• www.foresight.gov.uk

• FOR-LEARN

• http://forlearn.jrc.ec.europa.eu/

• Scenario Planning – Gill Ringland (Amazon)

• Strategy Survival Guide – Prime Minister’s Strategy Unit

• http://interactive.cabinetoffice.gov.uk/strategy/survivalguide/

• UUK Long-term strategy Group

• www.universitiesuk.ac.uk/PolicyAndResearch/PolicyAreas/Pages/Longer-Term-Strategy.aspx

CC413P030a – 1.0 / Slide 26

www.curtiscartwright.co.uk

Contact

• www.futurelibraries.info

• www.curtiscartwright.co.uk

[email protected]

Any questions?

CC413P030a – 1.0 / Slide 27