about this report · 2020-02-27 · about this report 2 getting the specialty-equipment market’s...
TRANSCRIPT
1
ABOUT THIS REPORT
2
G E T T I N G T H E S P E C I A LT Y- E Q U I P M E N T M A R K E T ’ S P E R S P E CT I V E
Consumers spend more than $40 billion each year on products that make their cars and trucks look better, go faster, and do more. The companies that make and sell those products represent a diverse range of businesses that produce a wide variety of products and solutions for vehicle owners. The purpose of this report, which SEMA publishes twice a year, is to help these businesses—our industry—do the following:
Understand the health of the industry on a range of business metrics
Get the industry perspective on key issues and trends
Gain additional insight into specific current topics
Make its voice heard! (This report is based directly on industry feedback.)
TABLE OF CONTENTS
3
Key Findings 4
Business Metrics 8
Category Sales 17
Manufacturer Insights 26
Retailer/Installer Insights 31
Legal and Regulatory Issues 37
Additional Information 45
Report Background 46
Contact Information 47
4
-Which best describes how your company’s sales have changed over the past 12 months?-Which best describes how you think the size of the overall specialty-equipment industry will change in the next 12 months? Base: Total Per Group
58%
61%
64%
55%
59%
53%50%
44%
63% 62%
61%
46%
Spring 2018 Fall 2018 Spring 2019 Fall 2019
Share of Firms Expecting Industry Sales Growth
Over the Next 12 Months
Manufacturer
Distributor
Retailer/Installer
While most businesses report stable or growing sales over the past year, some are less optimistic about the overall industry’s prospects for the coming year
This recent decline in optimism seems to be driven by a few factors:
Negative impacts of tariffs and trade policy
Concerns about a potential recession in 2020
Additional burdens/challenges from regulations or taxes
Some manufacturers may already be feeling changes, causing a bigger drop in their expectations for the industry
5
-What is the biggest issue facing the specialty-equipment industry in the next five years?Base: Total Per Group
Top Perceived Challenges Facing the Specialty Automotive Aftermarket
Manufacturers Distributors Retailer/Installers
Regulations and Policy
• EPA, CARB, Nexus, etc.
• Tariffs, trade policy
Economy and Market-Related
• Possible recession
• Overseas competition
Shrinking Consumer Base
• Decline in vehicle ownership
• Young people not interested
Regulations and Policy
• Tariffs, trade policy
• EPA, CARB, Nexus, etc.
Economy and Market-Related
• Possible recession• Competition from
online retail• Too many
players/products
Operational Issues• Hard to find
good talent• Rising costs/
eroding margins
Regulations and Policy
• EPA, CARB, Nexus, etc.
• Tariffs, trade policy
Operational Issues• Hard to find good
talent• Rising costs/
eroding margins
Shrinking Market• Consumers
spending less• Possible recession• Decline in vehicle
ownership
Government policies and regulations are seen as a challenge by members of all business groups
A possible downturn in the economy is also recognized as a short-term threat
New sources of competition, including overseas suppliers and online retailers, are forcing the industry to adapt
Distributors and retailers may also find themselves squeezed on margins and facing a scarcity of qualified employees
6
-Which best describes how you think the size of the overall specialty-equipment industry will change in the next 12 months?-How has the total number of people employed by your company changed in the past 12 months?-Which best describes how your company’s spending on marketing and advertising has changed compared to 12 months ago?Base: Total Per Group
56% 61%42%
<$500k $500k-$2M >$2M
Percentage of Firms Expecting Industry Sales Growth in 2020
18%25%
56%
30%22%
59%
<$500k $500k – $2M >$2M
Investment Behavior inPast 12 Months
Added Employees Increased Marketing Spend
Retailer/Installer
Larger retailers are less optimistic about the industry’s short-term prospects, but are more likely to be investing in growing their business
Smaller retailers are likely more focused on core business operations, though some smaller firms are experimenting with paid marketing channels
Larger retailers may be more dialed-in to their suppliers’ concerns, or be more worried about policy changes like Nexus tax laws
7
-Which best describes how you think the size of the overall specialty-equipment industry will change in the next 12 months?-How would you say your company’s sales from each of the channels you sell through have changed over the past twelve months?Base: Total Per Group
41% 43% 42%
<$1M $1M – $10M >$10M
Percentage of Firms Expecting Industry Sales Growth in 2020
89%80%
63%
23%37%
57%
21%
39%
56%
<$1M $1M – $10M >$10M
Retail Channels Sold Through
Online Direct to Consumer Vehicle Dealerships
In-Store Auto Parts Chains
Manufacturers of different sizes have a similar level of optimism about industry outlook for 2020, but they often do business differently
Smaller manufacturers are more focused on direct-to-consumer sales channels, likely lacking relationships with distribution networks
Bigger manufacturers tend to sell through a variety of channels, including dealerships and more traditional retail
Manufacturer
BUSINESSMETRICS
Nearly six in 10 companies report sales growth over the last year
9
Note: Values may not sum to 100% due to “don’t know” responses.-Which best describes how your company’s sales have changed over the past 12 months?-You said your sales have increased. How much have your sales changed compared to 12 months ago?Base: Total Per Group
More than one in four manufacturers report sales growing by at least 15%
Increased Stayed Same Decreased
Manufacturer DistributorRetailer/ Installer
Less Than 4% 11% 13% 11%
4% – 6% 18% 28% 16%
7% – 10% 22% 25% 25%
11% – 15% 11% 10% 17%
More Than 15% 28% 22% 27%
Among Those Who Reported Increased Sales in Past 12 Months
16% 15% 14%
25% 25% 28%
57% 59% 57%
Manufacturer Distributor Retailer/Installer
Change in Company Sales Over the Past 12 Months
Company Sales Increase Over the Past 12 Months
Businesses are more optimistic about their own prospects than they are about industry growth
10
Note: Values may not sum to 100% due to “don’t know” responses.-How do you expect your company’s sales to change over the next 12 months?-Which best describes how you think the size of the overall specialty-equipment industry will change in the next 12 months? Base: Total Per Group
Increase Stay Same Decrease
Retailers are slightly more likely to expect the industry to keep growing
Increase Stay Same Decrease
12% 11% 7%
37% 32% 31%
46%44%
55%
Manufacturer Distributor Retailer/Installer
Expected Change in Industry Sales Over the Next 12 Months
4% 3% 3%
16% 21% 21%
76% 69% 72%
Manufacturer Distributor Retailer/Installer
Expected Change in Company Sales Over the Next 12 Months
Nearly all businesses report a stable or growing customer base
11
Note: Values may not sum to 100% due to “don’t know” responses.-Which best describes how the size of your customer base has changed in the past 12 months? -How has the number of younger customers (under 30) changed for your company in the past 12 months? Base: Total Per Group
Many manufacturers and distributors may have less insight than retailers into who their customers are
8% 14% 8%
29% 26% 30%
60% 61% 61%
Manufacturer Distributor Retailer/Installer
Change in Customer Basein the Past 12 Months
4% 11% 10%
29% 29%14%
40% 39% 46%
27% 21%30%
Manufacturer Distributor Retailer/Installer
Change in Customers Under 30in the Past 12 Months
Don’t knowIncreased Stayed Same Decreased
88%
49%
21%
79%
40%
52%
69%
29%
61%
Added brand-newproducts
Added line-extensionproducts
Added products thatalready existed, but we
weren't selling previously
A majority of companies are carrying more product lines
12
Note: Values may not sum to 100% due to “don’t know” responses.-Has the number of product lines your company offers increased, decreased, or stayed the same over the past 12 months? -What factors have contributed to this increase? Base: Total Per Group
Factors That Contributed toIncreased Product Lines
This increase is driven primarily by adding brand-new products.
Manufacturer
Distributor
Retailer/Installer
Among Those Who Added Product Lines in the Past 12 Months
3% 7% 4%
32% 34% 36%
64% 57% 59%
Manufacturer Distributor Retailer/Installer
Change in Product Lines Offeredin the Past 12 Months
Increased Stayed Same Decreased
2%
3%
3%
3%
3%
4%
6%
7%
7%
8%
17%
20%
Adapting to/competing with online retail
Finding and hiring quality staff or technicians
Too many players/product types to manage
Staying up-to-date on latest information, trends and technologies
Increasing business costs / eroding margins
More complex, harder-to-modify vehicles
Overseas competition / low quality imports
Engaging younger consumers/aging customer base
Unfavorable economic conditions/recession
Declining consumer involvement / declining vehicle ownership
Tariffs/trade policy and raw material costs
Unfavorable legislation or regulation (EPA, CARB, Nexus, etc.)
No single issue dominates industry concerns
13
Percentages may sum to more than 100% due to multiple themes applying to a response
-What is the biggest issue facing the specialty-equipment industry in the next five years?Base: Total Per Group
Concerns around regulations and trade policy are relatively common, but no one issue rises to the top across business groups
Manufacturer Distributor Retailer/Installer
Biggest Issue Facing the Industry Over Next five Years
8%
8%
7%
4%
7%
4%
4%
8%
13%
7%
14%
11%
5%
8%
3%
4%
6%
4%
2%
3%
6%
7%
7%
26%
Manufacturer Distributor*Retailer/ Installer
Sales 59% 70% 51%
General Labor 56% 53% 36%
Business Management 43% 44% 24%
Customer Service/Call Center 40% 58% 35%
Automotive Trades 17% 19% 67%
Engineering / Product Dev 54% 12% 3%
Facilities / Operations 32% 23% 13%
Information Technology 24% 23% 15%
Skilled Trade 30% 9% 11%
Inventory Management 29% 28% 15%
Many manufacturers added staff over the past year, while most retailers kept head count stable
14
Note: Values may not sum to 100% due to “don’t know” responses.-How has the total number of people employed by your company changed in the past 12 months? -Which types of jobs have you hired for in the past 12 months?Base: Total Per Group
Leading Jobs Hired forin the Past 12 Months
Retailer/Installers are hiring in the automotive trades, distributors are hiring in sales and customer service, manufacturers are hiring engineers along with salespeople and general laborers
Among Those Who Added Employees In the Past 12 Months*small sample size
Blue numbers denote statistical significance compared to at least one other group
14%9% 9%
41%53%
63%
43%37%
27%
Manufacturer Distributor Retailer/Installer
Change in Number of Employeesin the Past 12 Months
Increased Stayed Same Decreased
<1%
2%
3%
4%
6%
6%
6%
9%
12%
34%
Better understanding of younger consumers
More/better data and education on products for end-users
Better staffing and support
Stronger partnerships/expanded network of suppliers, reps, or retailers
Reduced competion or better pricing
Improve/expand product offerings or applications
Improved online/social media presence
Improve operations (e.g., logistics, strategy, distribution, funding)
More favorable government/regulatory or economic conditions
More effective marketing strategies
Some businesses feel savvier marketing is their best bet for more sales
15
Percentages may sum to more than 100% due to multiple themes applying to a response.
-What one thing could most help your company sell more products?Base: Total Per Group
Distributors think better prices or reduced competition would be just as helpful
Manufacturer Distributor Retailer/Installer
What Could Most Help Improve Sales (Top Themes)
3%
6%
2%
14%
19%
12%
14%
8%
8%
27%
5%
6%
3%
11%
7%
11%
9%
7%
28%
2%
2%
9%
22%
55%
5%
1%
4%
7%
15%
49%
5%
2%
3%
7%
22%
42%
2%
More than20%
16% to 20%
11% to 15%
6% to 10%
1% to 5%
0%
Percentage of Company RevenueSpent on Marketing/Advertising
ManufacturerDistributorRetailer/Installer
Companies who feel marketing is key to boosting sales may be increasing their spend
16
Note: Values may not sum to 100% due to “don’t know” responses.-Which best describes how your company’s spending on marketing and advertising has changed compared to 12 months ago?-Approximately what percentage of your company’s revenue is spent on marketing and advertising? Base: Total Per Group
Marketing and advertising are typically a small part of company expenses, but some companies are scaling up
Median
4%15% 7%
13%
44%63%
50%
37%
28%34%
Manufacturer Distributor Retailer/Installer
Change in Marketing/Advertising Spend in the Past 12 Months
Increased Stayed Same Decreased
CATEGORY SALES
Pickups, sports cars, and SUVs (including Jeeps) make up the top three vehicle segments for the industry
18
Percentages indicate the number of companies selling products in each segment.Colored bars indicate changes in sales in the past 12 months.
-How have your company’s sales changed in the past 12 months, if at all, for each of the below vehicle segments? Base: Total Per Group
Most are stable or growing, but racing and classics are a little more likely to be seen as under threat
Manufacturer Distributor Retailer/Installer
Pickup
Sports Car
SUV
Mid Range Car
Racing
Classic
Upscale Car
Small Car
Van
CUV
Powersports
Alternative Power
Increased Stayed Same DecreasedVehicle Segments Sold to in the Past 12 Months
70%
64%
63%
54%
54%
53%
48%
47%
43%
43%
38%
28%
80%
75%
74%
65%
55%
72%
57%
56%
55%
54%
43%
38%
80%
70%
70%
67%
47%
60%
57%
61%
67%
67%
49%
41%
Independent specialty retail is the most common sales channel
19
Percentages indicate the number of companies selling products through each channel.Colored bars indicate changes in sales in the past 12 months.
-How would you say your company’s sales from each of the channels you sell through have changed over the past 12 months? Base: Total Per Group
Online direct sales to consumers is showing the most growth for manufacturers and distributors while a growing number of retailer/installers are using online classified sites
Manufacturer Distributor Retailer/Installer
ON
LIN
EIN
-ST
OR
E
Increased Stayed Same DecreasedRetail Channels Sold Through in the Past 12 Months
35%
33%
39%
47%
62%
76%
57%
28%
49%
31%
44%
35%
46%
34%
53%
62%
44%
67%
81%
27%
32%
42%
38%
49%
41%
58%
29%
32%
43%
45%
55%
63%
83%
21%
29%
37%
39%
54%
54%
73%
Tire Shop
General Retail Chains
Auto Parts Chains
New Vehicle Dealership
Car / Truck Show
Direct Sales to Consumer
Independent Specialty
Online Classified
General Retail Chains
Online Auction Sites
Auto Parts Chains
Online-Only Retailer
Online Specialty Retailer
Direct Sales to Consumer
Independent retail also accounts for the largest share of specialty automotive distribution
20
-Roughly what percentage of your company’s product sales come from each of the retail channels below?Base: Total Per Group
Manufacturer Distributor Retailer/Installer
Average % of Company Sales From Each Channel
ON
LIN
EIN
-ST
OR
E
2%
2%
3%
3%
6%
11%
21%
1%
1%
2%
2%
5%
7%
18%
Tire Shop
General Retail Chains
Car / Truck Show
Auto Parts Chains
New Vehicle Dealership
Direct Sales to Consumer
Independent Specialty
Online Classified
General Retail Chains
Online Auction Sites
Auto Parts Chains
Online-Only Retail
Online Specialty Retailer
Direct Sales to Consumer
6%
1%
2%
3%
10%
17%
24%
1%
<1%
4%
2%
5%
3%
12%
2%
2%
11%
6%
6%
30%
12%
1%
7%
3%
5%
4%
Online classifieds/marketplaces are used by retailers to supplement more traditional channels
Many retailer/installers report growth in lighting, wheels/tires, and suspension/brakes/steering
21
Percentages indicate the number of companies selling products in each category.Colored bars indicate changes in sales in the past 12 months.
-How have sales of these categories [this category” if 1 selected] changed in the past 12 months? Base: Total Per Group
Manufacturer Distributor Retailer/Installer
25%
24%
22%
21%
20%
18%
16%
16%
14%
14%
13%
11%
10%
5%
Suspension / Brakes / Steering
Exterior Accessories
Exterior Body Upgrades
Interior
Intake / Fuel / Exhaust
Wheels / Tires
Engine Internal and Cooling
Engine Electrical and Ignition
Drivetrain
Lighting
Chemicals
Mobile Electronics
Safety Gear
Driver Assist Systems
Product Categories Sold in the Past 12 MonthsIncreased Stayed Same Decreased
37%
32%
31%
28%
32%
32%
28%
35%
28%
35%
44%
19%
21%
15%
59%
45%
49%
48%
50%
53%
38%
43%
41%
52%
29%
35%
21%
20%
8%
9%
10%
11%
5%
6%
8%
8%
8%
9%
6%
6%
6%
6%
Forced Induction Systems
Air Intake Products
Carburetor & Fuel System
Exhaust Products
Battery Products
Engine Dress-Up Products
Ignition Products
Engine Control & Computer
Internal Engine Products
Cooling System Products
Clutches & Related Products
Axles & Differential
Transmission & Sensor Products
Shifters
Exhaust, fuel system, and intake products are particularly strong for retailers
22
Percentages indicate the number of companies selling products in each segment.Colored bars indicate changes in sales in the past 12 months.
-Below is a list of more specific categories we have discussed. How have sales of these categories changed in the past 12 months?Base: Total Per Group
Manufacturer Distributor Retailer/InstallerIncreased Stayed Same Decreased
Detailed Product Categories Sold in the Past 12 Months
Dri
vetr
ain
En
gin
eIn
take
/Fu
el/
Exh
aust
17%
22%
25%
25%
23%
18%
26%
21%
25%
21%
23%
21%
22%
18%
33%
43%
40%
43%
35%
30%
38%
35%
33%
33%
36%
35%
34%
31%
7%
9%
10%
5%
7%
8%
9%
10%
10%
12%
13%
14%
Dash System & Gauges
Seats & Upholstery
Floor Mats & Interior
Truck Caps
Truck Bed Covers
Truck Bed Liners & Accessories
Trailer & Towing Products
Graphics & Body Finishing
Truck Accessibility
Exterior Appearance Upgrades
Racks & Carriers
Body, Trim, & Exterior
Manufacturers universally report growing sales across all exterior product categories
23
Percentages indicate the number of companies selling products in each segment.Colored bars indicate changes in sales in the past 12 months.
-Below is a list of more specific categories we have discussed. How have sales of these categories changed in the past 12 months?Base: Total Per Group
Manufacturer Distributor
Increased Stayed Same Decreased
Ext
erio
rIn
teri
or
Retailers report strong growth in graphics and body finishing products
15%
14%
21%
15%
20%
24%
21%
21%
23%
21%
23%
21%
Retailer/Installer
35%
33%
38%
21%
32%
32%
34%
35%
35%
40%
34%
40%
Detailed Product Categories Sold in the Past 12 Months
3%
4%
4%
4%
4%
5%
6%
7%
9%
4%
5%
6%
Alarms & Security Products
Wireless & Smart Phone
Driver Assist Systems
Navigation Systems
Mobile TV & Video Cameras
Sound System & Audio
Interior Lights
Head/Tail Lights
Accessory Exterior Lights
Touch-Up Paint
Maintenance Oils & Additives
Wax & Cleaning Products
Lighting products show growth across all primary business types
24
Percentages indicate the number of companies selling products in each segment.Colored bars indicate changes in sales in the past 12 months.
-Below is a list of more specific categories we have discussed. How have sales of these categories changed in the past 12 months?Base: Total Per Group
Manufacturer Distributor
Increased Stayed Same Decreased
Lig
htin
gM
ob
ile E
lectr
on
ics
Ch
em
ica
ls
11%
9%
11%
8%
10%
10%
26%
30%
30%
16%
28%
25%
Retailer/Installer
24%
23%
18%
23%
25%
27%
41%
44%
47%
12%
22%
19%
Detailed Product Categories Sold in the Past 12 Months
9%
9%
11%
10%
12%
17%
3%
5%
Off-Road / Plus-Size Tires
Performance / Special PurposeTires
Custom Wheels
Brake Products
Steering Products
Suspension Products
Racing and Protection Apparel
Roll Cage and Safety Products
Suspension and brake products are the most popular category for retailer/installers
25
Percentages indicate the number of companies selling products in each segment.Colored bars indicate changes in sales in the past 12 months.
-Below is a list of more specific categories we have discussed. How have sales of these categories changed in the past 12 months?Base: Total Per Group
Manufacturer Distributor Retailer/Installer
Increased Stayed Same Decreased
Su
sp
ensio
n/
Bra
ke
s/S
tee
rin
gW
he
els
/Tir
es
Sa
fety
Wheel and tire products show strong growth
18%
21%
21%
24%
25%
32%
11%
15%
38%
42%
46%
48%
47%
54%
14%
19%
Detailed Product Categories Sold in the Past 12 Months
MANUFACTURERINSIGHTS
The majority of manufacturers are optimistic about their own growth
27
Note: Values may not sum to 100% due to “don’t know” responses.-How do you expect your company’s sales to change over the next 12 months?-Which best describes how you think the size of the overall specialty-equipment industry will change in the next 12 months? Base: Total Per Group
Increase Stay Same Decrease
Expected Change in Company Sales Over Next 12 Months
Expected Change in Industry-Wide SalesOver Next 12 Months
Increase Stay Same Decrease
While they are less optimistic about the industry’s prospects, only about one in 10 expect it to decline this year
11% 15% 19%
79% 81% 71%
1% 3% 6%
<$1M $1M-$10M $10M+
39% 37% 43%
41% 43%42%
11% 13% 11%
<$1M $1M-$10M >$10M<$1M $1M – $10M >$10M <$1M $1M – $10M >$10M
Smaller manufacturers sell through fewer channels and rely heavily on direct-to-consumer sales
28
Percentages indicate the number of companies selling products through each channel.Colored bars indicate changes in sales in the past 12 months.
-How would you say your company’s sales from each of the channels you sell through have changed over the past 12 months? Base: Total Per Group
Direct-to-consumer and online-only general are growing in popularity for larger manufacturers, but independent retail is still the most common channel
Manufacturer
ON
LIN
EIN
-ST
OR
E
Increased Stayed Same Decreased
Retail Channels Sold Through in the Past 12 Months
34%
40%
56%
57%
50%
55%
89%
48%
42%
61%
37%
20%
62%
63%
27%
31%
39%
37%
60%
75%
85%
39%
24%
61%
43%
18%
60%
80%
11%
17%
21%
23%
55%
63%
70%
14%
15%
31%
37%
37%
42%
89%
<$1M $1M – $10M >$10M
Direct Sales to Consumer
Online-Only General Retailer
Online Classified Ads
Online Auction Sites
Online-Only Auto Retailer
General Retail Chains
Auto Parts Chains
Independent Specialty Retailer/Installer
Direct Sales to Consumer
Car/Truck Show
New Vehicle Dealership
Auto Parts Chains
General Retail Chains
Tire Shop
<$1M $1M – $10M >$10M
General Labor 44% 62% 55%
Sales 39% 56% 65%
Engineering / Product Dev. 44% 40% 62%
Business Management 22% 40% 51%
Skilled Trade 39% 29% 26%
Customer Service/Clerical 17% 29% 39%
Facilities / Operations 17% 22% 42%
Inventory Management 11% 16% 35%
Automotive Trades 17% 22% 21%
Information Technology 11% 20% 26%
66%
36% 37%
25%
40%48%
8%24%
14%
<$1M $1M-$10M >$10M
Larger manufacturers are more likely to be adding headcount, while some mid-size firms are streamlining staff
29
Note: Values may not sum to 100% due to “don’t know” responses.-How has the total number of people employed by your company changed in the past 12 months? -Which types of jobs have you hired for in the past 12 months?Base: Total Per Group
Change In Number of Employeesin Past 12 Months
Leading Jobs Hired forin the Past 12 Months
Increased Stayed Same Decreased
Larger manufacturers are also more likely to be hiring for multiple roles, especially support staff
Among Those Who Added Employees In Past 12 Months
Blue numbers denote statistical significance compared to at least one other group
<$1M $1M – $10M >$10M
Percent of Sales Devoted to Advertising/Marketing
7%
38%
27%
11%
4%
8%
3%
50%
23%
9%
3%
2%
46%
19%
6%
3%
1%
0%
1% to 5%
6% to 10%
11% to 15%
16% to 20%
>20%
<$1M $1M – $10M >$10M
Small manufacturers report spending a higher percentage of their revenue on marketing than larger companies
30
Note: Values may not sum to 100% due to “don’t know” responses.-Approximately what percentage of your company's revenue is spent on marketing and advertising? -Which best describes how your company's spending on marketing and advertising has changed compared to 12 months ago?Base: Total Per Group
Change in Advertising/Marketing Spend in the Past 12 Months
14% 19% 15%
48% 41% 42%
38%36% 40%
<$1M* $1M-$10M >$10M
Increased Stayed Same Decreased
<$1M $1M – $10M >$10M
RETAILER/INSTALLERINSIGHTS
Larger retailers are less optimistic than others about the industry’s prospects for the coming year
32
Note: Values may not sum to 100% due to “don’t know” responses.-How do you expect your company’s sales to change over the next 12 months?-Which best describes how you think the size of the overall specialty-equipment industry will change in the next 12 months? Base: Total Per Group
Increase Stay Same Decrease
Expected Change in Company Sales Over the Next 12 Months
Expected Change in Industry-Wide SalesOver the Next 12 Months
Increase Stay Same Decrease
22% 21% 20%
70% 75% 68%
5% 2% 5%
<$500K $500K-$2M >$2M
27% 28%39%
56% 61% 42%
7% 6%10%
<$500K $500K-$2M >$2M<$500k $500k – $2M >$2M* <$500k $500k – $2M >$2M*
*small sample size
Most retailer/installers report a stable or growing customer base and increased sales
33
Note: Values may not sum to 100% due to “don’t know” responses.-Which best describes how your company's sales have changed over the past 12 months? -Which best describes how the size of your customer base has changed in the past 12 months?Base: Total Per Group
Company Sales Over the Past 12 Months
Change in Customer Base Over the Past 12 Months
8%10%
4%
29% 28% 26%
63% 63% 65%
<$1M $1M-$10M >$10M*
15%10% 9%
29% 25% 26%
55% 65% 65%
<$1M $1M-$10M >$10M*
Increased Stayed Same DecreasedIncreased Stayed Same Decreased
Smaller retailers are a little more likely to report a sales decline
<$500k $500k - $2M >$2M <$500k $500k - $2M >$2M
Larger retailers are more likely to sell a broad range of product types, particularly wheels / tires and exterior utility accessories
34
Percentages indicate the number of companies selling products in each category.Colored bars indicate changes in sales in the past 12 months.
-How have sales of these categories [this category” if 1 selected] changed in the past 12 months? Base: Total Per Group
14%
17%
23%
32%
33%
33%
33%
36%
39%
40%
44%
45%
49%
56%
Driver Assist Systems
Safety Gear
Chemicals
Mobile Electronics
Drivetrain
Engine Internal and Cooling
Exterior Utility Accessories
Engine Electrical and Ignition
Interior
Wheels / Tires
Intake / Fuel / Exhaust
Lighting
Suspension / Brakes / Steering
Exterior Body
Product Categories Sold in the Past 12 Months
20%
32%
32%
32%
54%
44%
53%
58%
59%
60%
64%
59%
68%
47%
32%
21%
40%
37%
40%
40%
60%
38%
52%
71%
44%
59%
65%
38%
<$500k $500k - $2M >$2M
Retailer/Installer
<$500k* $500k – $2M* >$2M
Automotive Trades 63% 70% 66%
Customer Service 21% 25% 43%
Sales 21% 35% 71%
Business Management 17% 25% 31%
General Labor 17% 40% 43%
Skilled Trade 13% 20% 9%
Information Technology 4% 5% 29%
Engineering / Product Dev. -- -- 3%
Facilities / Operations -- 15% 20%
Inventory Management -- 20% 20%
77%58%
38%
18%
25% 56%
4% 17% 6%
<$500K $500K-$2M >$10M*
Fewer than one in ten retailer/installers report headcount reduction last year
35
Note: Values may not sum to 100% due to “don’t know” responses.-How has the total number of people employed by your company changed in the past 12 months? -Which types of jobs have you hired for in the past 12 months?Base: Total Per Group
Change in Number of Employeesin the Past 12 Months
Leading Jobs Hired forin the Past 12 Months
Increased Stayed Same Decreased
Sales and automotive trades staff are in high demand for larger manufacturers
Among Those Who Added Employees In the Past 12 Months
Blue numbers denote statistical significance compared to at least one other group
<$500k $500k – $2M >$2M
NOTE: Small base sizes, be careful when interpreting results
*small sample size
7%
59%
21%
8%
2%
1%
4%
48%
31%
9%
3%
1%
56%
21%
13%
2%
2%
0%
1% to 5%
6% to 10%
11% to 15%
16% to 20%
>20%
<$500k $500k – $2M >$2M
A majority of larger retailer/installers have devoted more resources to advertising and marketing
36
Note: Values may not sum to 100% due to “don’t know” responses.-Approximately what percentage of your company's revenue is spent on marketing and advertising? -Which best describes how your company's spending on marketing and advertising has changed compared to 12 months ago?Base: Total Per Group
8%21%
10%
59% 56%
29%
30%22%
59%
<$500K $500K-$2M >$2M
Increased Stayed Same Decreased
*small sample size
<$500k $500k – $2M >$2M
Percent of Sales Devoted to Advertising/Marketing
Change in Advertising/Marketing Spend in the Past 12 Months
by Unknown Author is licensed under CC BY-SA
LEGAL AND REGULATORY ISSUES
Manufacturers are focused on tariffs and IP protection while retailer/installers are more concerned with taxes, healthcare, and job training programs
-Think about the below legislative/policy topics. Then, please rank them in order of how important they are to your business.Base: Total Per Group
11%
3%
24%
24%
8%
20%
7%
3%
25%
23%
44%
28%
17%
28%
18%
13%
33%
19%
8%
14%
13%
7%
5%
2%
34%
38%
35%
25%
18%
22%
13%
10%
Legislative/Policy Issue Ranking
1st 2nd or 3rd
25%
7%
21%
22%
10%
12%
4%
36%
19%
39%
32%
23%
31%
12%
9%
Trade policy and tariffs
Intellectual property protection
Taxes
Affordable healthcare
U.S. EPA and California Air Resources Boardenforcement
Job training programs (skills training,apprenticeships, etc.)
Off-Road recreational access for motorizedvehicles
Federal deficit
Manufacturer
Distributor
Retailer/Installer
23%
27%
28%
48%
49%
66%
64%
60%
44%
42%
11%
9%
12%
9%
9%
Warranty-denial concernsfor modified vehicles
Getting access to vehiclesystems and/or software
code
Getting access to vehicleschematics or CAD data
Tariffs on importedaluminum
Tariffs on imported steel
Policy Focus
Feeling an impact Not impacting us, but likely affects others Not affecting the industry
Tariffs are widely perceived as having an impact on the industry
-What impact, if any, are each of the following having on your business?-Which of these best describe how you feel about the new tariffs on international trade, given the stated policy aims of the current administration?Base: Total Per Group
16%
18%
22%
19%
25%
Strongly in favor
Somewhat in favor
Neutral on them
Somewhat opposed
Strongly opposed
Position on New Tariffs
However, only 25% of respondents strongly oppose the new tariff policy
Those affected by steel and aluminum tariffs are more likely to oppose them
Note: Percentages are an average of sentiment on steel and aluminum tariffs, which were measured separately but had similar results-What impact, if any, are each of the following having on your business?-Which of these best describe how you feel about the new tariffs on international trade, given the stated policy aims of the current administration?Base: Total Per Group
Businesses supporting the tariffs are more likely to see them not affecting the industry
15%
18%
33%
17%
18%
21%
24%
27%
18%
12%
18%
18%
32%
19%
10%
Don't think they're affecting the industry
They're not impacting us, but likely affects others
We're feeling an impact
Feelings About New Tariffs
Strongly opposed Somewhat opposed Neutral on them Somewhat in favor Strongly in favor
While manufacturers are less likely to feel directly impacted by the tariffs, they are at least as likely to oppose them
-What impact, if any, are each of the following having on your business?-Which of these best describe how you feel about the new tariffs on international trade, given the stated policy aims of the current administration?Base: Total Per Group
42%54% 53%
47%36% 40%
11% 10% 7%
Manufacturer Distributor Retailer/Installer
Impact of Tariffs by Business Type
Don't think they're affecting the industryThey're not impacting us, but likely affects othersWe're feeling an impact
28% 28% 19%
23% 19%14%
18% 20%28%
16% 15% 21%
14% 18% 18%
Manufacturer Distributor Retailer/Installer
Opinion of Tariffs by Business Type
Strongly opposed Somewhat opposed
Neutral on them Somewhat in favor
Strongly in favor
Aftermarket businesses are highly integrated in a partnership ecosystem, with nine out of ten sourcing from others
42
Note: Multiple mention responses sum to greater than 100%-Which of these does your company regularly purchase from other businesses? -For those items you selected, are they purchased from domestic suppliers, international, or both? Base: Total Per Group
One in four are exclusively or mostly sourcing from outside the US
Among Those Who Regularly Purchased
10%
4%
9%
75%
4%
16%
44%
82%
10%
64%
59%
42%
None of these
Processed raw materials
Finished components orsubassemblies
Fully manufacturedproducts
Sourcing from Other Businesses
34%
35%
33%
33%
19%
20%
13%
19%
18%
8%
17%
16%
5%
5%
7%
Processed raw materials
Finished components orsubassemblies
Fully manufacturedproducts
Point of Origin
Exclusively U.S. Mostly U.S.
Equal U.S. / international Mostly international
Exclusively internationalManufacturerDistributorRetailer/Installer
Most internationally sourced products, subassemblies, and materials come from Asia
43
Note: Multiple mention responses sum to greater than 100%-And where are your international suppliers located?Base: Those Who Regularly Purchased and Sourced Internationally
24%
11%
13%
4%
3%
4%
18%
18%
21%
20%
20%
23%
25%
25%
27%
55%
72%
65%
Processed raw materials
Finishedcomponents/subassemblies
Fully manufactured products
Country/Region of Origin(Among Those Who Source Internationally)
Asia
Mexico/CentralAmerica
Europe
Canada
Other
Don’t know
Manufacturers are particularly likely to source products and materials from Asia
44
Note: Multiple mention responses sum to greater than 100%NX19. And where are your international suppliers located?Base: Those Who Regularly Purchased and Sourced Internationally
29%
14%
22%
7%
4%
17%
29%
17%
15%
22%
32%
14%
24%
39%
43%
61%
Processed Raw Materials
Asia
Mexico/Central America
Europe
Canada
Other
I don’t know16%
10%
8%
4%
7%
2%
21%
30%
14%
13%
27%
23%
27%
17%
26%
62%
60%
81%
Finished Components/Subassemblies
18%
11%
6%
3%
7%
4%
24%
34%
9%
20%
30%
24%
27%
36%
23%
57%
57%
82%
Retailer/Installer
Distributor
Manufacturer
Fully manufactured Products
by Unknown Author is licensed under CC BY-SA
ADDITIONAL INFORMATION
46
Results in this report are based off 1567 interviews conducted with individuals from specialty-equipment manufacturers, distributors, retailers and installers conducted in late 2019.
SEMA conducts these interviews twice a year in conjunction with our independent research partner, MDC Research. If you are among the industry professionals invited to participate, please do.
We would love to hear from you!
REPORT BACKGROUND
QUESTIONS? Contact us
47
Comments and suggestions appreciated.
Happy to provide clarifications.
Open-ended responses available.
SEMA Market Research is here to help.
Gavin Knapp
Director, Market Research
Kyle Cheng
Manager, Market Research
Matt Kennedy
Manager, Market Research
909-978-6730