About the home treatment serviceNorth Lincolnshire services

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2 | About the home treatment service: North Lincolnshire services

www.rdash.nhs.uk | 3

What is home treatment?

The Home Treatment service is staffed

by medics, community mental health

workers, social workers, and support

workers. The home treatment service

provides short-term intervention for

people who require additional support

in the management of their mental

health needs.

What can I expect from the Home Treatment?

Your care will be delivered by an

identified care team. You will have

a named ‘key worker’ who will

coordinate your care. The staff will

seek to provide interventions in a

setting that best meets your needs.

For most people this would be in their

own homes, unless you wish to be

seen somewhere else. Together with

your key worker you will develop a

care plan to address your identified

needs, which may include other

services.

Whilst your care is being managed

by the Home Treatment service your

progress will be reviewed regularly by

your care team. As part of this review

the team will liaise with other services

you may be involved with, your carer

and/or members of your family where

agreed.

Most people will be seen at their

home once a day in the early stages of

treatment. As things start to improve

for you we will see you less often.

Wherever possible most of your home

treatment visits will be made by your

named ‘Key Worker’, however there

will be other staff within the team

that may also visit you on behalf

of the key worker, these include

our nursing staff, social workers, or

support workers.

The team works a shift pattern, so it

is likely you will see a number of team

members, but we try to minimise this

as much as possible.

As we are a busy team, please allow

one hour either side of appointment

times in case staff are unavoidably

delayed.

Your keyworker is: ...................................................................................

Contact details

North Lincolnshire Access Team

Great Oaks

Ashby High Street, Scunthorpe,

North Lincolnshire, DN16 2JX

Telephone: 01724 382015

Your plan of care

Following your assessment by the access team staff your immediate plan of care is outlined below. If you are to be taken on to the Home Treatment service caseload a written care plan will also be provided in due course.

You have identified your problems as:

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4 | About the home treatment service: North Lincolnshire services

www.rdash.nhs.uk | 5

We have agreed to provide the following help for you:

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We have agreed that you may need to get extra help from:

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6 | About the home treatment service: North Lincolnshire services

If you need urgent assistance?

The Access Team includes crisis

resolution and home treatment

workers. If your concerns are of

an urgent nature, please call

01724 382015, which is available

24 hours a day.

What should I do if I am not happy about something?

Please contact the team manager:

North Lincolnshire Access Team

Great Oaks

Ashby High Street, Scunthorpe,

North Lincolnshire, DN16 2JX

Telephone: 01724 382015

If you remain unhappy with any

aspect of our service, please contact

the Patient Advice and Liaison Service

(PALS).

PALS contact details are put on the

back of this leaflet.

www.rdash.nhs.uk | 7

This information is correct at the time of publishing Last Reviewed: January 2013

geta p p r o v e d

DP7183/01.13

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