"about the future of media", alf lande, lac 2.0 as
TRANSCRIPT
Q1. What are the changes media industry experiencing today?
Q4. How media companies can leverage content marketing to create a next generation media company?
Q5. Key takeaways
Q3. Why content marketing is important and media players must give it a glance?
Q2. What are the modern solutions that players worldwide are adopting?
About SpeechKey questions that are going to be addressed through the speech
Media Industry Dramatic ShiftMedia companies have to fundamentally understand below paradigm shifts and respond with creativity, optimism and joy, in order to sustain in the industry
Classical channels experiencingobsolescence
Consumers are consuming less content through these channels1
3
2
4
Advertisers significantly less dependent on classical media channels to reach out to consumers
Classical model solely basing its priorities on editor-centric-priorities is losing effectiveness
Consumers are demanding responsiveness to their high and low interest areas - uniqueness and personalization
Consumers are responding less to editors’ choices and recommendation
Content personalization and uniqueness are becoming winning formulae to success
Emerging favorites among advertisers
New options in ecommerce
01
Media industry experimenting with various solutions
Sophisticated paywalls
02
Powerful programmatic
advertising arriving
03
Advanced analytics field is exploding –
Big Data
04
Sophisticated recommendation
technologies
05
Cloud makes it easer to go global fast
06
Location based targeting opens digital for local
businesses
07
Social media maturing and gives
traction to self publishers
08
Mobile and video first. Richer Formats – Videos, Podcasts
09Content Marketing -
Advanced usage of Native and Content Marketing
10
Create and distribute content and improve operational efficiency
Grow revenues
Acquire new customers
Build customer loyalty and lower attrition
Powerful fascinating new tools are becoming available to publishersGlobally, media players are experimenting with various solutions, striving to find the best solution for their business
Drivers propelling content marketing [1/2]Declining content cost and widening digital presence are opening new avenues for media players to look into
Low cost aggregating technologies
1Freelance journalism
portals
2
Less expensive social media marketing
Low cost recommendation technologies
4
Declining digital experimentation cost
Declining content production and marketing cost
Drivers
3
5
Large devise base – smartphones,
Tablet, PC, wearables etc.
1
Richer and interactive formats – videos, podcasts,
gamification
2
Widening digital presence
Drivers propelling content marketing [2/2] Advanced tools and changing advertiser’s expectations towards quality content are opening new business opportunities for media players
Granulated consumer insights
1
Location based targeting
2
Technology and big Data analytics to
personalize content
3
Sophisticated tools to measure real time
performance
Enhanced measurement tools
Drivers
4
Demand for quality, trustworthy, and engaging content
1
Changing advertisers/brands expectation
Key elements to a successful content marketing Key takeaways of successes and failures of various studies emphasize on following
Interactive User Interface
1
2 Personalization
Social Media and Analytics 3
Sharing
4
• The sharing economy is imperative for media companies to embrace to acquire more customers
• Develop well designed customer journey, along with simple, engaging, entertaining and intuitive user experiences to increase customer’s engagement
• Create unique, exclusive and valuable content matching customers’ high interest areas to attract and retain customers
• Use social media and analytics to get insights into their consumers’ likes and dislikes, and identify opinion leaders and fascinating voices to produce relevant content
Impact on Key Areas
Topline (Revenue/Sale) Operational Efficiency Product Innovation Business Development
Media Company Key Functional Areas
Content Production / Curation Revenue CustomerAcquisition
CustomerRetention
Editorial department Business Department Customer Department
Content Marketing Model for a Media Company Content Marketing offers a lot of possibilities for media players to build a next generation media company
Freelance Journalism Content Aggregating
Technologies Content Licensing Technologies
Native Advertising Content Production for Brands
Social Media Recommendation Engines Big Data and Analytics
Live Events
Key Functional Areas
Content Marketing Solutions
Scenario 1: Content Production / Curation Hypothesis: Media companies can use content marketing to improve their operational efficiency in content production and reduce their content production cost
Media companies are struggling to provide personalized content or content close to customer’s high interestProblem
Opportunities/Solutions
Freelance Journalism Portals
01
Content Aggregating Technologies
02
Content Licensing Technologies
03
Impact on Key Areas Topline (Revenue/Sale) Operational Efficiency Product Innovation Business Development
Low Medium High Low Medium High Low Medium High Low Medium High
Inference – Impact on Key Areas
Problem
Opportunities/Solutions
Native Advertising
01
Content Production for Advertisers
02
Impact on Key Areas Topline (Revenue/Sale) Operational Efficiency Product Innovation Business Development
Low Medium High Low Medium High Low Medium High Low Medium High
Scenario 2: Revenue DiversificationHypothesis: Media companies can leverage their content production expertise to create content for others and diversify into new business segment
Media companies are struggling with declining revenues and need to think of new avenues of growth
Inference – Impact on Key Areas
Problem
Opportunities/Solutions
Social Media
01
Recommendation Engines
02
Big Data and Analytics
03
Impact on Key Areas Topline (Revenue/Sale) Operational Efficiency Product Innovation Business Development
Low Medium High Low Medium High Low Medium High Low Medium High
Scenario 3: Customer AcquisitionHypothesis: Media companies can use content marketing to increase web traffic on their website or promote their content to acquire more customers
Media companies are struggling to acquire consumers / web traffic. Players are struggling to target optimal marketing channels to promote content
Inference – Impact on Key Areas
Problem
Opportunities/Solutions
Live Events
01
Impact on Key Areas Topline (Revenue/Sale) Operational Efficiency Product Innovation Business Development
Low Medium High Low Medium High Low Medium High Low Medium High
Scenario 4: Customer retention and LoyaltyHypothesis: Media companies can use content marketing to build relationship with their existing consumers as an exercise to build loyalty and brand awareness
Media companies are struggling to build customer loyalty and retain customers
Inference – Impact on Key Areas
01 Media companies have to understand that industry is witnessing a fundamental change, and to survive they have to respond with creativity, optimism and joy
04 To create a robust business model, media companies have to focus on sharing, personalization, social media, analytics and interactive user interface
03 Content marketing offers an opportunity for publishers to create an innovative business model that can be used to grow their revenues and lower their cost
02 Publishers have rich and fascinating modern tools that they can leverage to create a compelling next generation media business
Conclusion