about talent capital-nt-final 20-9-2016
TRANSCRIPT
ldquoExcellence in everything we dordquo
TalentCapitalBusiness Advisory
ABOUT US
3
ABOUT US
With quality services and a commitment to teamwork that we are genuinely proud of we
are confident of providing the best possible services to all of our clients
With expertise across a number of key sectors and with over 20 years of executive
expertise across the EMEA region Talent Capital offers exceptional business Advisory
services in line with leading practices and international rules and regulations
Our business ethics is to offer our clients with innovation integrity and energy that sit at
the very core of our organization
+20 Years of Executive Expertise
$
OIL
Several
Key Sectors
Across
MISSION VISION amp VALUES
Reliability Embracing reliability as a core value for
Talent Capital came after a consistent and predictable
professional services provided by our team We stick to
our principles and our defined ideology in each
assignment
5
To serve our clients by providing
outstanding quality professional
services that addresses their
business needs
To be the leading regional consulting firm
recognized by our clients for delivering
excellence
VALUES
RELIABILITY EXCELLENCE
UNITY
MISSION VISION
Excellence For Talent Capital Excellence is not only a
value it is a discipline We deliver quality services of
unmatched value constantly raising the bar on our
performance
Unity The best solutions come from working together
with both colleagues and clients Effective teamwork
demands unity which is correlated to Relationships
Respect and Sharing
MISSION VISION amp VALUES
Our unique vision mission and values
capture the essence of who we are and how
we interact with one another In addition it
reveals our approach to market and our
commitment to delivering excellence to our
clients shareholders and the community
At Talent Capital we have chosen three
corporate values to be the basis of our
corporate culture Our values are the
fundamental beliefs of our firm they guide
our behaviors and actions
OUR DIFFERENTIATING PILLARS
7
OUR DIFFERENTIATING PILLARS
Our Experience
Our Approach
Our Team
Our Automated
Tools
Talent Capital has the know-how and knows-what makes the business tick It calls from its reservoir of
extensive experience in this line to offer what is realistic and methodically diagnosed as the pain area(s)
and hence the bottleneck that needs to be addressed
Rigorous fact-based proven reliable and efficient in delivering the targeted business results Adapted and customized to align and fit with the clientrsquos unique requirements and business
context Quality Management practices and standards embedded Thoroughly takes into account Performance requirements Business objectives and Market
characteristics Formalized and well-documented
The Depth and Breadth of Expertise Discipline and Experience in the business advisory from strategy to
implementation
Our team members include certified professionals holding PhDs MBAs CFAs and CPAs PMPs HRMP
and HRBP as well as bilingual professionals
HR Diagnostic tool
Job Fit Tool
Management Style Assessment Tool
Cultural Assessment Tool
Culture amp Capability
The passion for Business advisory in Talent
Capital can be seen and felt in all its
members who share a common customer
centric approach tied through integrity at
the core of service delivery Talent Capital
has the capability to address a multitude of
client requirements ranging from the
broad-based needs of multinational
organizations to the specific service needs
of small and medium enterprises
8
OUR VALUE PROPOSITION
Values
Strong knowledge management culture
Usage of established and proven methodologies
Robust knowledge management databases
Compliance with quality standards at all times
Industry focus and service level expertise
Practical Solutions tailored to
clientsrsquo business needs
Extensive knowledge transfer to clients
Global and Regional Knowledge with
and intensive local practice
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
ABOUT US
3
ABOUT US
With quality services and a commitment to teamwork that we are genuinely proud of we
are confident of providing the best possible services to all of our clients
With expertise across a number of key sectors and with over 20 years of executive
expertise across the EMEA region Talent Capital offers exceptional business Advisory
services in line with leading practices and international rules and regulations
Our business ethics is to offer our clients with innovation integrity and energy that sit at
the very core of our organization
+20 Years of Executive Expertise
$
OIL
Several
Key Sectors
Across
MISSION VISION amp VALUES
Reliability Embracing reliability as a core value for
Talent Capital came after a consistent and predictable
professional services provided by our team We stick to
our principles and our defined ideology in each
assignment
5
To serve our clients by providing
outstanding quality professional
services that addresses their
business needs
To be the leading regional consulting firm
recognized by our clients for delivering
excellence
VALUES
RELIABILITY EXCELLENCE
UNITY
MISSION VISION
Excellence For Talent Capital Excellence is not only a
value it is a discipline We deliver quality services of
unmatched value constantly raising the bar on our
performance
Unity The best solutions come from working together
with both colleagues and clients Effective teamwork
demands unity which is correlated to Relationships
Respect and Sharing
MISSION VISION amp VALUES
Our unique vision mission and values
capture the essence of who we are and how
we interact with one another In addition it
reveals our approach to market and our
commitment to delivering excellence to our
clients shareholders and the community
At Talent Capital we have chosen three
corporate values to be the basis of our
corporate culture Our values are the
fundamental beliefs of our firm they guide
our behaviors and actions
OUR DIFFERENTIATING PILLARS
7
OUR DIFFERENTIATING PILLARS
Our Experience
Our Approach
Our Team
Our Automated
Tools
Talent Capital has the know-how and knows-what makes the business tick It calls from its reservoir of
extensive experience in this line to offer what is realistic and methodically diagnosed as the pain area(s)
and hence the bottleneck that needs to be addressed
Rigorous fact-based proven reliable and efficient in delivering the targeted business results Adapted and customized to align and fit with the clientrsquos unique requirements and business
context Quality Management practices and standards embedded Thoroughly takes into account Performance requirements Business objectives and Market
characteristics Formalized and well-documented
The Depth and Breadth of Expertise Discipline and Experience in the business advisory from strategy to
implementation
Our team members include certified professionals holding PhDs MBAs CFAs and CPAs PMPs HRMP
and HRBP as well as bilingual professionals
HR Diagnostic tool
Job Fit Tool
Management Style Assessment Tool
Cultural Assessment Tool
Culture amp Capability
The passion for Business advisory in Talent
Capital can be seen and felt in all its
members who share a common customer
centric approach tied through integrity at
the core of service delivery Talent Capital
has the capability to address a multitude of
client requirements ranging from the
broad-based needs of multinational
organizations to the specific service needs
of small and medium enterprises
8
OUR VALUE PROPOSITION
Values
Strong knowledge management culture
Usage of established and proven methodologies
Robust knowledge management databases
Compliance with quality standards at all times
Industry focus and service level expertise
Practical Solutions tailored to
clientsrsquo business needs
Extensive knowledge transfer to clients
Global and Regional Knowledge with
and intensive local practice
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
3
ABOUT US
With quality services and a commitment to teamwork that we are genuinely proud of we
are confident of providing the best possible services to all of our clients
With expertise across a number of key sectors and with over 20 years of executive
expertise across the EMEA region Talent Capital offers exceptional business Advisory
services in line with leading practices and international rules and regulations
Our business ethics is to offer our clients with innovation integrity and energy that sit at
the very core of our organization
+20 Years of Executive Expertise
$
OIL
Several
Key Sectors
Across
MISSION VISION amp VALUES
Reliability Embracing reliability as a core value for
Talent Capital came after a consistent and predictable
professional services provided by our team We stick to
our principles and our defined ideology in each
assignment
5
To serve our clients by providing
outstanding quality professional
services that addresses their
business needs
To be the leading regional consulting firm
recognized by our clients for delivering
excellence
VALUES
RELIABILITY EXCELLENCE
UNITY
MISSION VISION
Excellence For Talent Capital Excellence is not only a
value it is a discipline We deliver quality services of
unmatched value constantly raising the bar on our
performance
Unity The best solutions come from working together
with both colleagues and clients Effective teamwork
demands unity which is correlated to Relationships
Respect and Sharing
MISSION VISION amp VALUES
Our unique vision mission and values
capture the essence of who we are and how
we interact with one another In addition it
reveals our approach to market and our
commitment to delivering excellence to our
clients shareholders and the community
At Talent Capital we have chosen three
corporate values to be the basis of our
corporate culture Our values are the
fundamental beliefs of our firm they guide
our behaviors and actions
OUR DIFFERENTIATING PILLARS
7
OUR DIFFERENTIATING PILLARS
Our Experience
Our Approach
Our Team
Our Automated
Tools
Talent Capital has the know-how and knows-what makes the business tick It calls from its reservoir of
extensive experience in this line to offer what is realistic and methodically diagnosed as the pain area(s)
and hence the bottleneck that needs to be addressed
Rigorous fact-based proven reliable and efficient in delivering the targeted business results Adapted and customized to align and fit with the clientrsquos unique requirements and business
context Quality Management practices and standards embedded Thoroughly takes into account Performance requirements Business objectives and Market
characteristics Formalized and well-documented
The Depth and Breadth of Expertise Discipline and Experience in the business advisory from strategy to
implementation
Our team members include certified professionals holding PhDs MBAs CFAs and CPAs PMPs HRMP
and HRBP as well as bilingual professionals
HR Diagnostic tool
Job Fit Tool
Management Style Assessment Tool
Cultural Assessment Tool
Culture amp Capability
The passion for Business advisory in Talent
Capital can be seen and felt in all its
members who share a common customer
centric approach tied through integrity at
the core of service delivery Talent Capital
has the capability to address a multitude of
client requirements ranging from the
broad-based needs of multinational
organizations to the specific service needs
of small and medium enterprises
8
OUR VALUE PROPOSITION
Values
Strong knowledge management culture
Usage of established and proven methodologies
Robust knowledge management databases
Compliance with quality standards at all times
Industry focus and service level expertise
Practical Solutions tailored to
clientsrsquo business needs
Extensive knowledge transfer to clients
Global and Regional Knowledge with
and intensive local practice
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
MISSION VISION amp VALUES
Reliability Embracing reliability as a core value for
Talent Capital came after a consistent and predictable
professional services provided by our team We stick to
our principles and our defined ideology in each
assignment
5
To serve our clients by providing
outstanding quality professional
services that addresses their
business needs
To be the leading regional consulting firm
recognized by our clients for delivering
excellence
VALUES
RELIABILITY EXCELLENCE
UNITY
MISSION VISION
Excellence For Talent Capital Excellence is not only a
value it is a discipline We deliver quality services of
unmatched value constantly raising the bar on our
performance
Unity The best solutions come from working together
with both colleagues and clients Effective teamwork
demands unity which is correlated to Relationships
Respect and Sharing
MISSION VISION amp VALUES
Our unique vision mission and values
capture the essence of who we are and how
we interact with one another In addition it
reveals our approach to market and our
commitment to delivering excellence to our
clients shareholders and the community
At Talent Capital we have chosen three
corporate values to be the basis of our
corporate culture Our values are the
fundamental beliefs of our firm they guide
our behaviors and actions
OUR DIFFERENTIATING PILLARS
7
OUR DIFFERENTIATING PILLARS
Our Experience
Our Approach
Our Team
Our Automated
Tools
Talent Capital has the know-how and knows-what makes the business tick It calls from its reservoir of
extensive experience in this line to offer what is realistic and methodically diagnosed as the pain area(s)
and hence the bottleneck that needs to be addressed
Rigorous fact-based proven reliable and efficient in delivering the targeted business results Adapted and customized to align and fit with the clientrsquos unique requirements and business
context Quality Management practices and standards embedded Thoroughly takes into account Performance requirements Business objectives and Market
characteristics Formalized and well-documented
The Depth and Breadth of Expertise Discipline and Experience in the business advisory from strategy to
implementation
Our team members include certified professionals holding PhDs MBAs CFAs and CPAs PMPs HRMP
and HRBP as well as bilingual professionals
HR Diagnostic tool
Job Fit Tool
Management Style Assessment Tool
Cultural Assessment Tool
Culture amp Capability
The passion for Business advisory in Talent
Capital can be seen and felt in all its
members who share a common customer
centric approach tied through integrity at
the core of service delivery Talent Capital
has the capability to address a multitude of
client requirements ranging from the
broad-based needs of multinational
organizations to the specific service needs
of small and medium enterprises
8
OUR VALUE PROPOSITION
Values
Strong knowledge management culture
Usage of established and proven methodologies
Robust knowledge management databases
Compliance with quality standards at all times
Industry focus and service level expertise
Practical Solutions tailored to
clientsrsquo business needs
Extensive knowledge transfer to clients
Global and Regional Knowledge with
and intensive local practice
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
Reliability Embracing reliability as a core value for
Talent Capital came after a consistent and predictable
professional services provided by our team We stick to
our principles and our defined ideology in each
assignment
5
To serve our clients by providing
outstanding quality professional
services that addresses their
business needs
To be the leading regional consulting firm
recognized by our clients for delivering
excellence
VALUES
RELIABILITY EXCELLENCE
UNITY
MISSION VISION
Excellence For Talent Capital Excellence is not only a
value it is a discipline We deliver quality services of
unmatched value constantly raising the bar on our
performance
Unity The best solutions come from working together
with both colleagues and clients Effective teamwork
demands unity which is correlated to Relationships
Respect and Sharing
MISSION VISION amp VALUES
Our unique vision mission and values
capture the essence of who we are and how
we interact with one another In addition it
reveals our approach to market and our
commitment to delivering excellence to our
clients shareholders and the community
At Talent Capital we have chosen three
corporate values to be the basis of our
corporate culture Our values are the
fundamental beliefs of our firm they guide
our behaviors and actions
OUR DIFFERENTIATING PILLARS
7
OUR DIFFERENTIATING PILLARS
Our Experience
Our Approach
Our Team
Our Automated
Tools
Talent Capital has the know-how and knows-what makes the business tick It calls from its reservoir of
extensive experience in this line to offer what is realistic and methodically diagnosed as the pain area(s)
and hence the bottleneck that needs to be addressed
Rigorous fact-based proven reliable and efficient in delivering the targeted business results Adapted and customized to align and fit with the clientrsquos unique requirements and business
context Quality Management practices and standards embedded Thoroughly takes into account Performance requirements Business objectives and Market
characteristics Formalized and well-documented
The Depth and Breadth of Expertise Discipline and Experience in the business advisory from strategy to
implementation
Our team members include certified professionals holding PhDs MBAs CFAs and CPAs PMPs HRMP
and HRBP as well as bilingual professionals
HR Diagnostic tool
Job Fit Tool
Management Style Assessment Tool
Cultural Assessment Tool
Culture amp Capability
The passion for Business advisory in Talent
Capital can be seen and felt in all its
members who share a common customer
centric approach tied through integrity at
the core of service delivery Talent Capital
has the capability to address a multitude of
client requirements ranging from the
broad-based needs of multinational
organizations to the specific service needs
of small and medium enterprises
8
OUR VALUE PROPOSITION
Values
Strong knowledge management culture
Usage of established and proven methodologies
Robust knowledge management databases
Compliance with quality standards at all times
Industry focus and service level expertise
Practical Solutions tailored to
clientsrsquo business needs
Extensive knowledge transfer to clients
Global and Regional Knowledge with
and intensive local practice
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
OUR DIFFERENTIATING PILLARS
7
OUR DIFFERENTIATING PILLARS
Our Experience
Our Approach
Our Team
Our Automated
Tools
Talent Capital has the know-how and knows-what makes the business tick It calls from its reservoir of
extensive experience in this line to offer what is realistic and methodically diagnosed as the pain area(s)
and hence the bottleneck that needs to be addressed
Rigorous fact-based proven reliable and efficient in delivering the targeted business results Adapted and customized to align and fit with the clientrsquos unique requirements and business
context Quality Management practices and standards embedded Thoroughly takes into account Performance requirements Business objectives and Market
characteristics Formalized and well-documented
The Depth and Breadth of Expertise Discipline and Experience in the business advisory from strategy to
implementation
Our team members include certified professionals holding PhDs MBAs CFAs and CPAs PMPs HRMP
and HRBP as well as bilingual professionals
HR Diagnostic tool
Job Fit Tool
Management Style Assessment Tool
Cultural Assessment Tool
Culture amp Capability
The passion for Business advisory in Talent
Capital can be seen and felt in all its
members who share a common customer
centric approach tied through integrity at
the core of service delivery Talent Capital
has the capability to address a multitude of
client requirements ranging from the
broad-based needs of multinational
organizations to the specific service needs
of small and medium enterprises
8
OUR VALUE PROPOSITION
Values
Strong knowledge management culture
Usage of established and proven methodologies
Robust knowledge management databases
Compliance with quality standards at all times
Industry focus and service level expertise
Practical Solutions tailored to
clientsrsquo business needs
Extensive knowledge transfer to clients
Global and Regional Knowledge with
and intensive local practice
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
7
OUR DIFFERENTIATING PILLARS
Our Experience
Our Approach
Our Team
Our Automated
Tools
Talent Capital has the know-how and knows-what makes the business tick It calls from its reservoir of
extensive experience in this line to offer what is realistic and methodically diagnosed as the pain area(s)
and hence the bottleneck that needs to be addressed
Rigorous fact-based proven reliable and efficient in delivering the targeted business results Adapted and customized to align and fit with the clientrsquos unique requirements and business
context Quality Management practices and standards embedded Thoroughly takes into account Performance requirements Business objectives and Market
characteristics Formalized and well-documented
The Depth and Breadth of Expertise Discipline and Experience in the business advisory from strategy to
implementation
Our team members include certified professionals holding PhDs MBAs CFAs and CPAs PMPs HRMP
and HRBP as well as bilingual professionals
HR Diagnostic tool
Job Fit Tool
Management Style Assessment Tool
Cultural Assessment Tool
Culture amp Capability
The passion for Business advisory in Talent
Capital can be seen and felt in all its
members who share a common customer
centric approach tied through integrity at
the core of service delivery Talent Capital
has the capability to address a multitude of
client requirements ranging from the
broad-based needs of multinational
organizations to the specific service needs
of small and medium enterprises
8
OUR VALUE PROPOSITION
Values
Strong knowledge management culture
Usage of established and proven methodologies
Robust knowledge management databases
Compliance with quality standards at all times
Industry focus and service level expertise
Practical Solutions tailored to
clientsrsquo business needs
Extensive knowledge transfer to clients
Global and Regional Knowledge with
and intensive local practice
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
8
OUR VALUE PROPOSITION
Values
Strong knowledge management culture
Usage of established and proven methodologies
Robust knowledge management databases
Compliance with quality standards at all times
Industry focus and service level expertise
Practical Solutions tailored to
clientsrsquo business needs
Extensive knowledge transfer to clients
Global and Regional Knowledge with
and intensive local practice
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
SERVICE LINES OFFERINGS
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
10
SERVICE LINES OFFERINGS
Talent Capital render diversified services in consulting that help organizations to cope with expansion plans and mitigating business risks pertaining to operations as well as doing business
in alliance with the respective regulations
The breadth of cross functional knowledge and experience
of our consultants allow us to help you implement strategic
business decisions by identifying and aligning your human
capital assets to your organizationrsquos performance
bull Executive search bull Assignment based services bull Recruitment Process Outsourcing
Talent Acquisition
Human Capital Advisory
Regulatory Compliance Advisory
Economic Consulting Services
Talent Capital provides Regulatory Compliance Advisory to
organizations with an aim to evaluate their current position
against the requirements of the regulatory bodies The
stated offerings include
bull Conducting Gap Analysis and providing respective reports bull Compliance Consultancy Services bull Preparing Periodic Reports
Corporate Governance and Risk Management
bull Preparing ERM periodic reports for companies regulated by the Capital Market Authority (CMA) ndash Kuwait
bull Developing Risk Management Policies amp Procedures bull Conducting Risk Management Workshops
Conducting the following
bull Feasibility Studies bull Valuation bull Modelling
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
HUMAN CAPITAL ADVISORY
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
12
About
Organizational Structure is a formal guided process for integrating the
employee information and functional activities of an organization
Talent Capital translates the corporate strategy of an organization into
optimum operating models and organizational structures along with
defining the respective functional statements of the same
ORGANIZATIONAL STRUCTURE
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
13
Senior Managers Department Managers Section Heads Staff
Head of Operations
CEO
Deputy CEO
Head Of Support Services
Management
Senior Management
Executive Top Management
Staff
Business Development Manager
Senior Business Development Coordinator
Business Development Coordinator
Senior Account Manager
Account Management Team leader
Account Manager
Social Media Coordinator
Senior Graphic Design
Junior Graphic Designer
Graphic Designer
Junior Creative Coordinator
Visual Creative Coordinator
Assistant Manager -Media Monitoring
Media Monitoring Coordinator
Chief Accountant
Senior Accountant
Accountant
Collector
Human Resources Coordinator
Administrative Assistant
Mandoob Digital Media
Executive
Senior Digital Media Coordinator
Senior Trading Online Coordinator
Trading Online Coordinator
Digital Media Coordinator
Graphic Design Section Head
Visuals Creative - Section Head
Senior Business Development Manager
Social Media Manager Media Monitoring
manager Finance Manager Administration
Manager
Creative Department Manager
Digital Ads (Online Trading) Manager
Senior Digital Media Executive
Assistant Manager- Digital Media
Digital Media Manager
ORGANIZATIONAL STRUCTURE - SAMPLE
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
14
About
Policies and Procedures are an integral part of an enterprise They are the
strategic link between an organizations vision and its day-to-day
operations
Talent Capital assists organizations in developing the policies and
procedures in line with the leading practices that drive the respective
operations of the organization and increase employee productivity
thereby increasing profits
POLICIES amp PROCEDURES
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
15
POLICIES amp PROCEUDRES - SAMPLE
Manpower Planning
Manpower Planning
HR Policies Manual
HR Policies Manual
HR Policies Manual
Talent Capital
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
16
About
A Job Description is a written document that summarizes the major job
duties and responsibilities of the position and the job specifications
required to do the job
Talent Capital develops job descriptions through focusing on the
organizational context of the jobs as well as capturing the ldquooutputsrdquo (the
main accountabilities) and ldquoinputsrdquo needed (knowledge skills
experience behavioral competencies)
JOB DESCRIPTION
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
17
JOB DESCRIPTION - SAMPLE
Talent Capital Talent Capital Talent Capital
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
18
About
Job evaluation amp Grading are the building block of the compensation amp
benefits structures
Talent Capital adopts a unique and uniform methodology for the Job
Evaluation amp Grading Structure We conduct Job Evaluation for the unique
jobs and assign grades for the same that accurately reflects job content to
ensure consistency and internal equity determining the valueworth of a
respective job in relation to other jobs in the organization
JOB EVALUATION amp GRADING STRUCTURE
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
19
Grade Top Management Head Office Operations Support Services
Accounts Management Business Development Fleet Management Housing Visa Warehouse Finance Human Resources amp
Administration IT
JOB EVALUATION amp GRADING STRUCTURE -SAMPLE
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
20
COMPENSATION amp BENEFITS
About
A Compensation amp Benefits structure defines the different levels of jobs
or groups of jobs by reference to their relative internal value as
determined by job evaluation and to the external relativities as
established by market rate surveys
Talent Capital designs Compensation and Benefits structures in line with
the reward philosophy and overall organizational strategy to help clients
in gaining and sustaining competitive advantage
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
21
22
42
36 Below Minimum
Within Scale
Beyond Maximum
53
47 Between Min and Mid
Between Mid And Max0
500
1000
1500
2000
2500
111098765432
Sala
ries
(K
D)
COMPENSATION amp BENEFITS - SAMPLE
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
22
COMPENSATION amp BENEFITS - SAMPLE
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
23
PERFORMANCE MANAGEMENT SYSTEM
About
The Performance Management system is the vehicle that leads the
strategy to execution
Talent Capital assists organizations in designing a solid performance
management system that links strategy to execution through developing
the corporate Key Performance Indicators aligned to the organizational
strategy and facilitating the development of the departmental objectives
by cascading down the corporate objectives
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
24
PERFORMANCE MANAGEMENT SYSTEM - SAMPLE
FINANCE DEPARTMENT
Overall Performance 56
Strategic 39
Operational 36
Corporate 50
Competencies 100
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
25
CAREER PATH
About
Career Path is a way to plot out various career moves along an employees
career
Talent Capital assists clients in plotting out the different career
progression criteriarsquos necessary at each step or move along the employee
life cycle
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
26
CAREER PATH -SAMPLE
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
27
SUCCESSION PLANNING
About
The Succession planning process identifies and develops employees with
the potential to fill key business leadership positions in the company
Talent Capital designs develops and implements policies amp processes for
succession plans at the company providing an over-arching framework
for career development business continuity and individual transition
within the company
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
28
SUCCESSION PLANNING -SAMPLE
Succession Planning Process
Ou
tpu
tC
EO
BU
Dep
art
me
nt
Head
HR
Dir
ecto
r
Org
an
izati
on
amp T
ale
nt
Develo
pm
en
t
Man
ag
er
Inp
ut
Start
10 Prepare a list of
critical positions
(1)
Workforce
Plan
Successors
Development
Plan
20 Review and validate the
list of critical position then
send it to the concerned BU
Department Head
(2)
30 Nominate Two (2)
successor for each
critical position
(2)
40
Nominees match job
requirements
50 Prepare successor
development plan in
coordination with concerned
BUDepartment Head
60
Successor
development plan
validated
70
Successor
development plan
approved
Yes
No
Yes
No
Performance
Management Process
(Employee
Development Plan)
Yes
No
List of Critical
Positions
(1)
Successors
Identification List
List of Critical
Positions
(2)
Successors
Identification List
Successors
Development
Plan
Succession Planning Policy
Succession Planning Policy
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
29
EMPLOYEE ENGAGEMENT SURVEY
About
Employee Engagement refers to the degree to which employees connect
with their work and feel committed to their organization and its goals
Talent Capital assists organizations to work through designing and
conducting employee surveys that are directly tied to their business
objectives giving them the insights they need in employee satisfaction
and customer responses to target investments on areas that will deliver
the greatest returns
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
30
EMPLOYEE ENGAGEMENT SURVEY - SAMPLE
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
31
EMPLOYEE HANDBOOK
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
32
EMPLOYEE HANDBOOK - SAMPLE
EMPLOYEE HANDBOOK SAMPLE
Welcome 07
About Hayat Telecommunications 08
Our Employees ndash Core Standards of Behavior 09
Recruitment and Selection 12
Salary Allowances and Benefits 13
Health Care Providers Network 14
Performance Review 16
Training and Development 17
Working Hours 18
Leave 19
Resignation and Termination 21
Employee Relations (Grievance) 22
Whistle blowing 23
Employee Code of Conduct 25
Employee Dress Code 30
IT Use Policy 32
Health Safety and Environment 37
Information Security 39
Appendix 1 Penalties List 46
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
33
TRAINING amp DEVELOPMENT
About
Employee Handbook introduces employees to the specific policies and
culture at their respective jobs It acts as a welcoming pack for the
company as well as a frame of reference for the employees
Talent Capital assists clients in designing and developing Employee
Handbook for the new hires
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
TALENT ACQUISITION SERVICES
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
35
TALENT ACQUISITION SERVICES
About
Talent Capitals Talent Acquisition services include the following
Executive search bull Specialized service aimed at hard to get talent in executive positions
across the globe bull Pre-screened psychometrically tested and culturally close candidates
Assignment based services bull Turnkey projects undertaken to provide critical and mass talent base bull Supported by multi-geography multi-point specialized service
providers bull Screened and experienced personnel hand-picked to hit the ground
running Recruitment Process Outsourcing bull Deployment of onsite resources that are talent Capital specialists bull Design and implement an internal SLA based recruitment process bull Establishment of exhaustive methodology and framework
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
OUTSOURCING CO-SOURCING IMPLEMENTATION
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
37
OUTSOURCING CO-SOURCING IMPLEMENTATION
About
Failure of successful implementation of the HR modules results in a loss of significant resources such as effort time and capital Talent Capital provides professional services in the field of HR Implementation by designing an implementation plan and supporting in the roll out of the stated plan in order to help the organization in applying the new HR initiatives and frameworks The same enables the organization to achieve its objectives in an effective and efficient manner Please ask about our Co-Sourcing Brochure
التنظيمي الهيكل تطوير أسس
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
OUR CLIENTS
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
39
SAMPLE OF OUR TEAM CREDENTIALS
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory
Kuwait city Merg 15 rewoT alluM lA ba th roolF Kuwait T 22273725 965+ M + 55123212 965 F +96522273888 wwwtalentcapital-mecom
infotalentcapital-mecom
TalentCapitalldquoExcellence in everything we dordquo
BusinessAdvisory